Total 25 job vacancies by Raffles Medical Group Ltd

Responsibilities

• Update receipts from trade debtors into Accounting System (SAP) trade debtors accounts on a daily basis.
• Prepare Daily Bank Deposit Listing & arrange for submission to banks for bank-in.
• Invoicing of retail outlet rental and miscellaneous income to tenants / clients, including follow-up on updating receipt of payments from tenants / clients.
• Reconcile trade debtor receipts, overall bank accounts from bank statements to general ledger and output tax (GST).
• Ensure all sales exceptions files are uploaded into Accounting System (SAP).
• Post Medisave receipts into general ledger and journal adjustments for inter-department billings, group staff medical bills and inter-company transactions.
• Post miscellaneous manual billings like retail outlet, carpark & studio rental, sponsorships and expenses reimbursement into the general ledger.
• Issue credit notes to clients for ad-hoc discounts or overcharging.
• Compile debt waiver list and year-end audit schedules.
• Perform fixed assets sightings and attend stock counts.

Requirements

• Diploma or Degree holder, preferably in Accounting or LCCI in Higher Accounting or Certificate in Business Studies (Major in Accounting) with 1 to 2 years’ experience.
• Prior accounting experience would be an advantage.
• Entry level candidates are also welcome to apply for this position.

Only shortlisted candidates will be notified.

Location: Central, Shaw

At Raffles Medical Group, you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together.

Job Responsibilities

• Work with the Clinic Managers of Raffles Medical Clinics to ensure smooth day-to-day running of the clinic

• Coordinate and schedule patient registrations, payment collection and maintain patient medical records

• Perform patient assessment and clinical intervention in Clinic, assist in medicine dispensary

• Provide quality nursing care, nursing procedures and treatment to meet the general comfort and well-being of the patients

• Record and maintain proper accurate documentation of patient's progress and management rendered in the notes, medication records and charts

• Assist doctors and attend to medical/surgical procedures whenever necessary

• Provide patient education

• Competencies in clinical nursing skills and knowledge such as venepuncture for blood sampling, administering injections, health screening, ECG monitoring and interpretation are preferred

• Undertake any other responsibilities as directed by the Managers of Raffles Medical Clinics

Job Requirements

• Registered Nurse with the Singapore Nursing Board

• Good interpersonal skills

• Meticulous and organised

• Able to work in a dynamic environment as well as being flexible and open to changes.

• Able to work weekends/ shift work

We regret that only shortlisted candidates will be notified.

Location: Tampines One

At Raffles Medical Group, you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together.

Job Responsibilities

• Work with the Clinic Managers of Raffles Medical Clinics to ensure smooth day-to-day running of the clinic

• Coordinate and schedule patient registrations, payment collection and maintain patient medical records

• Perform patient assessment and clinical intervention in Clinic, assist in medicine dispensary

• Provide quality nursing care, nursing procedures and treatment to meet the general comfort and well-being of the patients

• Record and maintain proper accurate documentation of patient's progress and management rendered in the notes, medication records and charts

• Assist doctors and attend to medical/surgical procedures whenever necessary

• Provide patient education

• Competencies in clinical nursing skills and knowledge such as venepuncture for blood sampling, administering injections, health screening, ECG monitoring and interpretation are preferred

• Undertake any other responsibilities as directed by the Managers of Raffles Medical Clinics

Job Requirements

• Registered Nurse with the Singapore Nursing Board

• Good interpersonal skills

• Meticulous and organised

• Able to work in a dynamic environment as well as being flexible and open to changes.

• Able to work weekends/ shift work

We regret that only shortlisted candidates will be notified.

HomeCare / House Call Service

About the Role

We are looking for a proactive and resourceful Care Coordinator Executive to manage incoming patient cases, perform basic triage, and coordinate doctor house calls. This role sits at the heart of our operations — requiring quick thinking, strong judgment, and the ability to manage multiple cases in real-time.

Key Responsibilities

Clinical Triage & Case Intake

• Perform initial triage of incoming cases (calls, WhatsApp, referrals)

• Assess urgency and recommend appropriate care pathway.

• Ask structured questions to evaluate patient condition and risk

Operations, Scheduling & Dispatch

• Manage doctor schedules and coordinate house call routing

• Prioritise cases based on urgency, location, and availability

• Provide accurate ETA updates to patients and manage expectations

• Handle last-minute changes and urgent requests

Client & Family Communication

• Act as the main point of contact for patients and families

• Communicate clearly on care options, timelines, and service scope

• Handle enquiries, feedback, and service issues professionally

Care Coordination & Case Management

• Coordinate cases from intake through to service completion

• Ensure doctors receive accurate and complete case information

• Monitor case progress and support continuity of care

Caregiver Coordination (Future Scope)

• Support matching of caregivers to client needs

• Assist with scheduling and coordination of caregiving services

• Liaise with caregivers on care plans and assignments

Documentation & Compliance

• Maintain accurate records of triage decisions, advice, and scheduling

• Ensure proper documentation for operational and clinical tracking

Requirements

• Diploma or Degree in Nursing (preferred) or Paramedic or relevant healthcare management field

• Prior experience in clinic operations, home care, telemedicine, or care coordination is an advantage

Core Competencies

• Strong judgment and ability to perform basic clinical triage

• Excellent time management and scheduling skills

• Able to work independently and make decisions in a fast-paced environment

• Quick thinker with good problem-solving ability

• Calm under pressure and able to handle urgent situations

• Strong team player with ability to work cross-functionally with doctors, operations, and other departments.

Communication Skills

• Clear, confident, and empathetic communication

• Able to guide patients and families on appropriate care options.

Personal Attributes

• Resourceful, proactive, and hands-on

• Strong sense of responsibility and accountability

• Comfortable managing multiple cases simultaneously

Why Join Us

• Be part of a growing HomeCare and medical house call service

• Meaningful work supporting patients in the community

• Dynamic role with real impact on patient outcomes

• Opportunity to grow into senior care coordination or operations roles

Working Hours

• Shift-based / flexible hours (may include weekends or after-hours support)

Location

• Singapore

We regret that only shortlisted candidates will be notified

About the Role

We are looking for a compassionate and proactive Home Care Nurse to provide nursing services to patients in their homes while supporting daily operational and administrative functions. This is a mobile role that combines clinical nursing, patient coordination, customer service, and administrative responsibilities.

The ideal candidate is comfortable working independently in the community, enjoys interacting with patients and families, and is willing to support the smooth running of home care operations.

Key Responsibilities

• Clinical Nursing Care

• Conduct patient assessments and monitor health conditions during home visits.

• Administer medications, injections, wound care, and other prescribed nursing procedures.

• Perform basic health screenings and vital signs monitoring.

• Educate patients and caregivers on care plans, medications, and disease management.

• Maintain accurate and timely clinical documentation.

• Escalate clinical concerns and changes in patient condition to the appropriate healthcare professionals.

• Patient Registration & Coordination

• Register new patients and collect required documentation.

• Assist with appointment scheduling and care coordination.

• Liaise with patients, family members, caregivers, and healthcare providers.

• Follow up on patient enquiries and service requests.

• Administrative & Operational Support

• Process service forms, consent forms, and nursing records.

• Prepare and submit visit reports and documentation.

• Assist with inventory tracking and medical supplies management.

• Support billing administration and reconciliation processes.

• Collect payments from patients when required and ensure proper documentation and accountability.

• Maintain confidentiality of patient and company information.

• Mobile Community-Based Work

• Travel to patient homes and care facilities across Singapore.

• Manage daily visit schedules efficiently.

• Provide professional representation of the company during patient interactions.

Job Requirements

• Must be registered with Singapore Nursing Board 

• Good interpersonal skills with a pleasant personality

• Able to work in a dynamic environment as well as being flexible and open to changes

• Preferably experience with assisting different related procedures

Working Hours: 5.5-day work week. Weekend and public holiday duties may be required based on operational needs and patient schedules.

Work Arrangement: Mobile role involving travel to patients' homes and community locations.

We regret that only shortlisted candidates will be notified.

At Raffles Medical Group, you will be part of a team committed to delivering high-quality healthcare experiences to a broad spectrum of patients and clients. We strive to create an environment where team members inspire one another, are encouraged to achieve their best, and share success together.

Location:

Various Raffles Medical clinic locations across Singapore, including but not limited to Shaw and Yew Tee. Deployment will be based on operational needs.

Job Responsibilities:

• Attend to patient enquiries at the counter and provide information on clinic services.
• Update patient registration details and process medical records in accordance with standard operating procedures and clinic guidelines.
• Liaise with medical teams and patients to arrange appointments across different medical specialties and clinics within the Group.
• Assist doctors and nurses with basic clinical tasks when required.
• Collate laboratory and radiology results for doctors’ review and follow up accordingly.
• Perform daily billing and ensure accurate transactions, including closing of accounts.
• Support smooth clinic operations and provide excellent front-line patient service.

Job Requirements:

• Minimum GCE ‘O’ Level, NITEC, or Diploma in any discipline.
• At least 1 to 2 years of working experience in a clinic setting is preferred.
• Meticulous, organized, and able to multitask effectively.
• Good customer service and front-line communication skills.
• Able to work well in a team and in a dynamic, fast-paced environment.
• Computer literate, with the ability to use MS Word, MS Excel, and patient registration systems.
• Must be able to commit to shift work, including weekends and Public Holidays, based on a rostered schedule.

Why Join Us:

• Be part of a leading healthcare group in Singapore.
• Gain exposure to front-line healthcare operations.
• Work in a supportive and team-oriented environment.
• Opportunities to learn and grow within the organization.

At Raffles Medical Group, you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together.

Job Responsibilities:

• Perform venipuncture for blood specimens collection

• Ensure that blood specimens are handled according to established standards and protocol

• Ensure proper recording and labeling of blood specimens for dispatch to laboratory

• Any other duties as required by HOD

Job Requirements:

• Possess a Certificate or training in Phlebotomy

• Minimum 1 year of working experience in a related field

• Good communication skills

• Must be able to commit to 5.5 work day week (Monday to Friday. 8.30am to 5.30pm, Saturday 8.30am to 12.30pm)

• Be service-oriented with good communication skills

Thank you for your interest. We regret that only shortlisted candidates will be notified.

Role Overview:
The Full Stack Developer is responsible for developing and maintaining both front-end and back-end systems, ensuring that product functionality is well-balanced with user experience and business needs. The role involves gathering user feedback to enhance system usability, responsiveness, and overall end-user experience.

The incumbent will support the development of new features and system enhancements based on user requirements and feedback, while ensuring that coding standards, security requirements, and application performance are met. This includes identifying potential security risks, supporting usability testing, and working closely with quality testing teams to validate system functionality.

The Full Stack Developer will work collaboratively within the IT team and should be proficient in the programming languages and development tools required by the organisation. The role requires a strong understanding of software design principles, user interface development, code quality, and security vulnerability assessment. The incumbent should be innovative, detail-oriented, and able to communicate technical ideas clearly and effectively with team members and stakeholders.

Key Responsibilities:

1) Understand technical specifications required by the business

• Participate in discussions with stakeholders to understand user requirements
• Write technical requirements and specifications
• Execute software requirement specifications
• Recommend approaches that balance security, stability, and performance needs
• Support team with technical guidance on proposed solutions and alternatives
• Strong knowledge ofSQL queries and database normalization principles

2) Manage the design of software

• Develop scalable front-end, back-end, and integration components of the product
• Collaborate with stakeholders to build and improve new and existing products
• Deliver high quality, maintainable, and scalable codes
• Execute improvements to both front-end and back-end systems
• Use simulation and prototypes to evaluate software design quality
• Partner business teams to align products with business goals and objectives
• Perform code re-factoring

3) Perform software testing

• Perform integration testing as part of the integration process
• Write unit tests for delivered codes
• Support final pre-release testing activities involving stakeholders
• Write success and failure criteria for unit and integration testing
• Execute the test environment and test case scenarios to ensure software resilience
• Specify test cases for the selected testing techniques including clean coding
• Gather defect arrival rate and failure intensity data
• Identify potential defects in software through testing

4) Production support and data security

• Ensure compliance with healthcare data privacy regulations and security best practices
• Design and support TPA claim process, data integrations practice industry standards
• Provide production support and incident resolution

Requirements:

• Diploma/ Degree in Computer/ Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Strong understanding of Software architecture, administration, and customization
• Hands-on experience in full-stack .NET web development using C#, ASP.NET MVC 4.8, .NETCore, Entity Framework, HTML, CSS, JavaScript, Bootstrap, jQuery, React,Node.js, RESTful APIs, and web security standards such as Content Security Policy (CSP)
• Familiarity with Microsoft SQL Server (latest versions), Windows Server, and Internet Information Services (IIS)
• Experience with Team Foundation Server (TFS) and/or Azure DevOps is an added advantage
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and insurance, claim adjudication and TPA process related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Strong team player who is proactive, quality-conscious, and results-oriented
  

Full Stack Developer, EMR Systems

Company: Raffles Medical Group

Function: Information Technology

Reporting To: EMR Application Deputy Manager

Role Overview:
We are looking for a Full Stack Developer, EMR Systems to support the development, enhancement, testing, and maintenance of healthcare applications, with a focus on Electronic Medical Record systems. The role will be responsible for developing both front-end and back-end components, supporting system integrations, ensuring application security, and providing production support for critical EMR services.

The ideal candidate should have strong application development and troubleshooting experience, with good knowledge of C#/.NET, WPF, SQL, system integration, and healthcare-related applications. Experience with EMR systems, NEHR data contribution, or healthcare technology projects will be an added advantage.

Key Responsibilities:

1) Understand business and technical requirements

• Participate in discussions with stakeholders to understand user and business requirements
• Prepare and execute technical requirements and software specifications
• Recommend solutions that balance security, stability, usability, and performance
• Provide technical guidance on proposed system solutions and alternatives
• Apply strong knowledge of SQL queries and database normalisation principles

2) Develop and enhance software applications

• Develop scalable front-end, back-end, and integration components for healthcare applications
• Collaborate with business users and stakeholders to build, enhance, and maintain new and existing systems
• Deliver high-quality, maintainable, and scalable code
• Support improvements to both front-end and back-end systems
• Perform code refactoring and application modernisation where required
• Align application development with business goals and operational needs

3) Perform software testing and quality assurance

• Conduct integration testing as part of the system development and deployment process
• Write unit tests for developed code
• Support pre-release testing activities with stakeholders and users
• Prepare success and failure criteria for unit and integration testing
• Execute test scenarios to ensure software resilience and reliability
• Identify and resolve potential defects through testing and debugging

4) Support production systems and data security

• Ensure compliance with healthcare data privacy regulations and security best practices
• Support healthcare data integration in accordance with industry standards
• Provide production support and incident resolution for critical EMR services.
• Identify security risks and ensure coding standards meet required security guidelines
• Support system enhancements, application troubleshooting, and issue resolution.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, Computer Engineering, or related discipline
• At least 3 to 5 years of experience in application development or application support
• Strong understanding of software architecture, application administration, and system customisation
• Hands-on experience in C#/.NET development, WPF, or other major application programming languages
• Strong knowledge of SQL, database structures, and application troubleshooting.
• Experience in application modernisation, source code refactoring, application frameworks, and testing will be advantageous
• Experience in healthcare-related systems or EMR projects will be an added advantage
• Understanding of distributed systems, APIs, and healthcare system integrations will be advantageous
• Experience with NEHR data contribution process will be an added advantage
• Strong analytical, coordination, and communication skills
• Able to manage multiple tasks and work effectively with stakeholders
• Proactive, quality-conscious, results-oriented, and a strong team playe
• May be required to travel regionally for project support, stakeholder meetings, and knowledge transfer

Role Overview:
The Application Assistant Manager (Insurance, TPA & Coverage Systems) is responsible for ensuring stable, compliant, and high‑quality operational support for insurance, TPA claims, coverage, and medilimit systems. He/She oversees incident resolution, service performance, and operational governance for insurance‑related applications and workflows, working closely with TPAs, insurers, business operations, vendors, and IT teams. The role ensures systems and processes support accurate claims processing, coverage validation, regulatory compliance, and timely service delivery.

Key Responsibilities:

1) Operations & Service Management

• Coordinate incident and major incident resolution with technical teams and stakeholders.
• Support problem management activities to reduce recurring incidents.
• Monitor SLA / KPI performance and recommend corrective actions. Lead and deliver business within the insurance industry, ensuring high quality execution and string client satisfaction.
• Prepare operational dashboards, reports, and servicer eview materials.
• Provide clear status, risks and progress reporting to leadership. Lead business analysis on internal client engagements. Including requirement gathering, current-state assessment, gap analysis, and solution design.
• Standardise support documentation, processes, and reporting across countries or business units.
• Monitor resource capacity, utilisation, attrition risks, and escalation needs.
• Conduct regular operational reviews with internal team members and internal stakeholders.
• Ensure smooth knowledge transfer during project handover, system transition, or support onboarding.
• Track outsourced support deliverables, risks, and performance against contracts / SLAs.

2) Service Improvement & Strategy

• Support execution of application support strategy, roadmap, and transformation initiatives.
• Identify opportunities to improve support processes, service quality, and user experience.
• Drive automation, monitoring, and efficiency improvement initiatives.
• Recommend best practices for operational excellence.

3) Release Change, Performance & Availability

• Coordinate readiness checks before production deployment.
• Support release and migration activities into production environments.
• Monitor system performance and availability trends; escalate risks proactively.
• Ensure adherence to change management and release governance processes.
• Recommend improvements to system resilience and stability.

4) People & Leadership

• Supervise support teams on daily operations.
• Provide performance feedback to team members.
• Assist manager in manpower planning, workload balancing,and resource optimisation.
• Planning of cross-skill training

5) Governance, Risk & Compliance

• Support readiness for internal audits, external audits, and regulatory reviews.
• Track completion of patching, vulnerability remediation, access reviews, and control attestations.
• Ensure timely submission of mandatory reports, evidence, and regulatory deliverables.
• Coordinate remediation of audit findings, control gaps, and compliance issues.
• Ensure systems operate in accordance with internal policies, security standards, and regulatory requirements.
• Drive early escalation on performance, reliability, and security risks.

Requirements:

• Diploma/Degree in Computer/Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and Healthcare related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in insurance, TPA & healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Self-driven, strong team player who is proactive, quality-conscious, and results-oriented
• Maybe required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Role Overview:
The Network Engineer ensures the organisation’s network infrastructure operates at optimum throughput with maximum uptime, reliability, security and protection. Focused on strategic planning, technical roadmaps and standards-based delivery, the role provides cost-effective network solutions, oversees incident resolution and disaster recovery, and drives continuous improvement across on prem and cloud environments. The incumbent is familiar with enterprise networking, SDN, monitoring tools and network best practices, and is able to align technical teams and stakeholders to priorities.

Key Responsibilities:

1) Strategy, standards and planning

• Provide inputs for network and IT operations strategy and technical roadmaps.
• Design cost-effective network systems and services that meet product requirements and align to standards/best practices.
• Develop SLAs/OLAs, KPIs and dashboards for network services; monitor and drive compliance.
• Provide technical inputs for procurement of network equipment and ensure procurement compliance.
• Plan and coordinate network growth, upgrades and Software Defined Network (SDN) validation within the IT ecosystem.

2) Manage and optimise network operations

• Oversee day to day operation, installation, upgrade and maintenance of LAN/WAN, internet, wireless, remote access and IP telephony.
• Execute test plans (integration, performance, coverage, capacity) and certify components for production.
• Manage capacity, performance tuning, scalability and cost optimisation for network services.
• Implement and operate monitoring/observability and network management tooling; drive automation of repetitive runbook tasks and workflow for recurring network issues.
• Perform technical evaluations and proof of concepts for new network technologies and recommend changes/enhancements.

3) Incident resolution, security and business continuity

• Lead network fault troubleshooting, RCA and resolution; prioritise and resolve security incidents and escalate when necessary.
• Develop, test and maintain disaster recovery and business continuity plans for network infrastructure; oversee DR drills and verification.
• Plan and coordinate network security measures; review configurations and procedures for compliance with information security policies, legal and regulatory requirements.
• Investigate network attack risks and recommend remedial actions; maintain multi tier firewall, NAC, WAF, ACL, NAT, proxy and related protections.

4) Integration, support and lifecycle management

• Oversee integration of network solutions with applications and platforms; support legacy systems while enabling transition/decommissioning.
• Review software releases, upgrades and fixes; identify and execute necessary actions.
• Develop and verify recovery solutions in test environments and execute in production when required.

5) Vendor and partner management

• Provide technical evaluation input for vendor selection; manage relationships with infrastructure and cloud providers.
• Assess vendor performance against service delivery metrics and contract requirements.

6) People, reporting and operational governance

• Contribute to resource planning, work allocations and operational budgeting related to network activities.
• Maintain operational documentation, runbooks and technical records; provide coaching and guidance to support teams.
• Support after hours standby duties and ad hoc travel to remote sites as required.

Requirements:

• Diploma in IT/Computer Science or equivalent; relevant certifications required — minimally CCNA; CCNP preferred.
• At least 3 years’ relevant experience in network infrastructure, operations, implementation and support (on prem and cloud).
• Strong working knowledge of: routing & switching, STP, VLAN, multicast, TCP/IP & OSI models, VPN, APN, AAA architectures, SDN, network virtualization, IP telephony.
• Hands on experience with device management, multi tier firewall policies, NAC, WAF, syslog, proxy servers, ACL, NAT, black/whitelisting, packet sniffers and network management systems.
• Experience with cloud networking (AWS/Azure), backup/DR practices and monitoring tools.
• Pleasant, resourceful, independent team player with strong problem solving, documentation and stakeholder communication skills.
• May be required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Role Overview:
Deskside Administrator shall deliver friendly, hands‑on support to end users. This is an entry‑level role where he/she will respond to incidents and service requests, troubleshoot common hardware and software problems, assist with device setup/imaging and lifecycle activities, and perform basic user administration tasks (password resets, access requests) following established SOPs. He/She will escalate complex issues to senior staff, help maintain asset records, update simple documentation, and communicate clearly with users and team members to ensure timely resolution.

Key Responsibilities:
1) End-User Support

• Provide basic deskside and onsite support for desktops, laptops, printers, and peripherals
• Respond to IT incidents and service requests logged via the service desk system
• Troubleshoot common hardware and software issues under guidance
• Support Microsoft Windows operating systems and standard office applications
• Escalate unresolved issues to senior engineers or specialist teams

2) Device Setup & Maintenance

• Assist with setup, installation, and replacement of end-user devices
• Support device imaging and configuration following standard procedures
• Help maintain IT asset records and inventory tracking
• Assist with user onboarding and offboarding activities

3) User Administration

• Support basic user account activities such as password resets and access requests
• Follow defined IT security and access procedures

4) Documentation & Operations

• Follow standard operating procedures (SOPs) and support guidelines
• Assist in updating user guides and basic documentation

5) Customer Service

• Provide friendly, professional, and responsive support to users
• Communicate clearly with users on issue progress and resolution
• Work collaboratively with IT team members

Requirements:

• ITE or Diploma in Information Technology or related discipline
• Preferably 2 years of experience in IT support or helpdesk role (fresh graduates welcome)
• Internship or school project experience in IT support is an advantage
• Basic knowledge of Microsoft Windows 10 / 11
• Familiarity with Microsoft Office applications
• Understanding of desktop and laptop hardware
• Basic knowledge of printers and connectivity issues
• Willingness to learn and take guidance
• Good communication and interpersonal skills
• Customer-oriented mindset
• Responsible, reliable, and team-oriented
• Office hours with occasional after-hours support required
• Entry-level IT certifications such as CompTIA, Microsoft Fundamentals, or ITIL Foundation will be advantageous

Role Overview:
We are looking for a Principal Systems Analyst, Data Platform to support the stability, modernisation, and continuous improvement of enterprise data platforms. The role will oversee data platform operations, release management, performance monitoring, service improvement, and governance across data warehousing, ETL pipelines, analytics environments, and cloud-based platforms.

The successful candidate will play a key role in driving platform modernisation, including cloud adoption, AI-driven automation, CI/CD implementation, and scalable analytics solutions. This role will also provide technical leadership, mentor team members, and work closely with stakeholders to ensure data platforms remain secure, reliable, compliant, and aligned with business needs.

Key Responsibilities:
1) Operations & Service Management

• Oversee the stability, scalability, and reliability of enterprise data platforms.
• Ensure smooth integration of data warehousing, ETL pipelines, and analytics environments.
• Act as the subject matter expert for troubleshooting and resolving complex data platform issues.
• Monitor platform performance, availability, and capacity to identify and mitigate operational risks.

2) Service Improvement & Strategy

• Evaluate existing data platform capabilities and recommend improvements to enhance performance and efficiency.
• Drive modernisation initiatives, including cloud-native services and AI-driven automation.
• Align data platform strategy with organisational goals for digital transformation and advanced analytics.
• Identify opportunities to improve platform operations, automation, governance, and user adoption.

3) Release, Change, Performance & Availability

• Manage release cycles, upgrades, and change requests across data platform components.
• Implement and support CI/CD pipelines to streamline deployments and reduce downtime.
• Monitor platform performance, availability, and capacity trends.
• Proactively identify risks and recommend improvements to platform resilience and reliability.

4) People & Technical Leadership

• Provide technical leadership and mentorship to analysts, engineers, and consultants supporting the data platform.
• Collaborate with cross-functional teams to ensure platform solutions meet business and operational needs.
• Lead stakeholder workshops and training sessions to improve data literacy and platform adoption.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.

5) Governance, Risk & Compliance

• Ensure compliance with data governance frameworks, privacy regulations, and industry standards.
• Establish and maintain documentation, audit trails, and policies for platform operations and automation workflows.
• Identify and mitigate risks relating to data integrity, platform reliability, security, and compliance.

Requirements:

• Strong experience in systems analysis, SQL, data warehousing, data platforms, and business intelligence tools.
• Hands-on experience with BI tools such as Qlik, Tableau, or Power BI.
• Proficiency in Python, machine learning concepts, and MLOps practices for scalable analytics solutions.
• Experience with RPA tools such as UiPath and Microsoft Power Platform, including Power Automate, Power Apps, and Microsoft Fabric.
• Strong understanding of ETL, data modelling, and data governance frameworks.
• Exposure to CI/CD pipelines and cloud data platforms such as Azure Synapse, AWS Redshift, or Google BigQuery.
• Excellent communication, stakeholder management, and data storytelling skills.
• Healthcare domain experience will be advantageous.
• PMP or Scrum Master certification will be advantageous.
• Experience in AI/ML-driven automation and advanced analytics use cases will be advantageous.

Preferred:

• Healthcare domain experience
• PMP or Scrum Master certification
• Experience in AI/ML-driven automation and advanced analytics use cases

Job Description

About the role:

The Executive is responsible for driving Raffles Medical Group (RMG) services and to build deep and trusted business relationships with clients to seed and grow future opportunities. The candidate must be able to collaborate and work closely with cross-functional stakeholders to establish a positive client experience through excellence service delivery.

Job Responsibilities:

· Leads and grows his/her portfolio of accounts through strong engagement with key decision makers by promoting & marketing RMG services

· Have a strong understanding of the latest healthcare trends and the business needs of new and existing clients and ensuring customer’s satisfaction through the services provided by RMG;

· Manages and builds relationships at all levels with the designated clients that he/she is in charge of;

· Responsible for the performance of the respective accounts handling involving sales reports and cyclical sales meetings

Job Requirements:

• Diploma / degree holders in Business or related discipline

• A team player, with good analytical, verbal and written communication skills

• A self-motivated individual with strong sense of accountability and ownership

• Ability to work independently as well as in a team

• Ability to multi-task and complete tasks within specified timeline

• Result driven and self-motivated

• Able to handle a dynamic environment, flexible and open to changes.

We regret that only shortlisted applicants will be notified.

Your key responsibilities will include

• Developing and implementing strategies and programs for the growth of TCM specialty areas
• Performing acupuncture as part of customized treatment plans when necessary
• Prescribing Chinese Medicine as part of comprehensive treatment plans
• Addressing client inquiries related to treatments and other TCM-related questions
• Ensuring accurate and timely documentation of treatment services in electronic medical records
• Conducting thorough TCM clinical assessments and creating tailored treatment plans
• Adhering to the TCM Physician’s Code of Conduct and all Ministry of Health (MOH) regulatory requirements

Job requirements

• Must be registered with the Traditional Chinese Medicine Practitioners Board (TCMPB) in Singapore
• Possess at least a recognized TCM Bachelor's Degree or Diploma
• A TCM Master's Degree or Doctorate (PhD) is advantageous
• At least 3-5 years of relevant work experience
• Good interpersonal and communication skills
• Bilingual in English and Mandarin in order to communicate with patients
• Proficient in digital platforms for documentation