Total 21 job vacancies by Nanyang Tech Pte. Ltd.

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.
• Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage

Job Description

• Liaising with clients and maintaining the orders
• Making calls to assigned clients and following up on leads, opportunities
• Processing of Sales Orders in the online ordering system
• Attending to incoming enquires, understanding clients' needs and identifying sales opportunities
• Prepare quotation based on clients' requirements
• Perform procurement of inventory or parts
• Coordinate with client and engineering team on delivery and installation
• Performing general administrative duties (e.g. data entry, document scanning, filing, secretarial support)
• Perform all other duties or projects as and when assigned

Requirement

• Diploma in any relevant discipline.
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented
• Fresh graduates welcome to apply

Job description

• Greet, welcome, and attend to all visitors in a professional and friendly manner

• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary

• Identify customer needs and support sales opportunities where applicable

• Prepare quotations based on client requirements

• Process Sales Orders in the online ordering system

• Perform general administrative duties such as data entry, document scanning, filing, and maintaining records

• Carry out any other tasks, assignments, or projects as assigned by management
  

Requirements

• Diploma in any relevant discipline

• Computer literate with good knowledge in Microsoft Office

• Team player with good communication skills

• Customer service oriented

• Fresh graduates are welcome

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.

Job Description

• Liaising with clients and maintaining the orders
• Making calls to assigned clients and following up on leads, opportunities
• Processing of Sales Orders in the online ordering system
• Attending to incoming enquires, understanding clients' needs and identifying sales opportunities
• Prepare quotation based on clients' requirements
• Perform procurement of inventory or parts
• Coordinate with client and engineering team on delivery and installation
• Performing general administrative duties (e.g. data entry, document scanning, filing, secretarial support)
• Perform all other duties or projects as and when assigned

Requirement

• Diploma in any relevant discipline.
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented
• Fresh graduates welcome to apply

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Who We’re Looking For

• Confident, outgoing individuals who are comfortable engaging in face-to-face conversations.

• Resilient and self-motivated — you view challenges and rejection as opportunities for growth.

• Coachable, driven, and eager to thrive in a fast-paced, dynamic environment.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

• Develop and execute strategies by analyzing current market trends and needs.

• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

• Ensure accuracy in sales reports for record-keeping and management reporting.

• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

• Other ad-hoc duties assigned

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).

• Proven good sales track record in related fields.

• Excellent communicator with good presentation skills.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Who We’re Looking For

• Confident, outgoing individuals who are comfortable engaging in face-to-face conversations.

• Resilient and self-motivated — you view challenges and rejection as opportunities for growth.

• Coachable, driven, and eager to thrive in a fast-paced, dynamic environment.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

• Develop and execute strategies by analyzing current market trends and needs.

• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

• Ensure accuracy in sales reports for record-keeping and management reporting.

• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

• Other ad-hoc duties assigned

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).

• Proven good sales track record in related fields.

• Excellent communicator with good presentation skills.

Job Description

• Provide professional services to support the on-site build, configuration, and break-fix of Virtual Private Cloud (VPC) infrastructure in the Data Center.
• Escort engineers during on-site visits for hardware servicing and maintenance activities.
• Plan, schedule, and coordinate closely with OEM vendors for the physical installation, configuration, testing, and repair of server, storage, and network hardware.
• Ensure all hardware components—including servers, storage systems, and network devices—are mounted and installed according to design specifications.
• Follow up on cabling and patching requests to ensure proper connectivity and labeling.
• Collaborate with client teams and engineers to troubleshoot on-site hardware and infrastructure issues.
• Initiate and adhere to client change management and access control processes for all on-site activities.
• Provide physical hands-on support for server hardware, including power cycling, reboots, and component replacement.
• Other ad-hoc assigned duties.

Requirements

• Understanding of server hardware, SAN (Storage Area Network) storage, and networking components such as routers and switches.
• Proficient in server components including HDDs, CPUs, RAM, network interface cards (NICs), and storage controllers.
• Experience in Hypervisor VM Migration.
• Strong communication skills with the ability to collaborate effectively across multiple teams.
• Skilled in multitasking with a detail-oriented mindset and strong organizational abilities.
• Excellent troubleshooting skills for both hardware and network-related issues.
• Willing and able to work rotational shifts in a data center environment.
• Open to travel as required by job responsibilities.

Job Description

• Liaising with clients and maintaining the orders
• Making calls to assigned clients and following up on leads, opportunities
• Processing of Sales Orders in the online ordering system
• Attending to incoming enquires, understanding clients' needs and identifying sales opportunities
• Prepare quotation based on clients' requirements
• Perform procurement of inventory or parts
• Coordinate with client and engineering team on delivery and installation
• Performing general administrative duties (e.g. data entry, document scanning, filing, secretarial support)
• Perform all other duties or projects as and when assigned

Requirement

• Diploma in any relevant discipline.
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented
• Fresh graduates welcome to apply

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.

Key Responsibilities

• Perform Microsoft 365 and Azure administration, including:

  • Intune, Entra ID, Exchange, SharePoint, Teams, Defender, and security configuration

  • PowerShell scripting for automation and administration tasks

• Provide Level 1.5 support for Microsoft 365 issues and escalations

• Manage and support Intune and Entra, including:

  • Application packaging for deployment and removal

  • Configuration and Compliance Policies

  • Conditional Access configuration

  • Scripts and remediation activities

  • Application protection and AppLocker deployment

  • Device enrollment and device administration

• Provide support for:

  • Windows endpoints (laptops/desktops)

  • Printers and peripherals

  • Basic network devices (routers, switches, access points)

• Participate in MS 365, network, and infrastructure projects and implementations

• Research, diagnose, and resolve new or evolving technical issues independently
  

Requirements

• Hands-on experience in independent MS 365 administration

• Strong knowledge of Intune and Entra administration

• Experience with PowerShell scripting

• Good troubleshooting skills for Level 1.5 incidents

• Experience with Windows endpoint and basic network support

• Ability to work independently and proactively research solutions