Total 5 job vacancies by Kh Roberts Pte. Ltd.

 Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

The Production Scheduler is responsible for planning, coordinating, and executing daily and weekly production schedules across the Liquid and Powder manufacturing departments. This role ensures timely delivery of products while maintaining strict controls on shelf life, allergen management, and odour cross‑contamination. The Production Scheduler works closely with Production, Quality Control, Maintenance, and Planning teams to optimize capacity, inventory, and on‑time performance.

What You’ll Do

• Own and execute daily and weekly production schedules

• Lead production sequencing while managing allergen, odour, Halal & Kosher requirements

• Partner closely with Production, QC, Maintenance, and Planning teams to drive on‑time execution

• Proactively re‑schedule operations due to equipment downtime, yield variance, or material delays

• Monitor and analyze production KPIs (yield, capacity utilization, lead time)

• Assign manpower and shifts based on line capability and production priority

• Ensure accurate and disciplined execution within ERP systems (Business Central, Batch Metrics)

• Identify risks to output and delivery; drive corrective actions and continuous improvement initiatives

What We’re Looking For

• Experience in production scheduling / manufacturing planning.

• Strong exposure to regulated process manufacturing (food, chemical, or similar industries) preferred.

• Proven ability to manage complex schedules and frequent disruptions

• High level of ownership, analytical thinking, and stakeholder influence

Other info:

• Working hours is 8:30am - 5:30pm, Monday - Friday

• Frequent Shuttle bus from/to Lakeside MRT

We are looking for an Applications Developer to design, develop and support enterprise solutions built on Microsoft Dynamics 365 Business Central (AL) and the Microsoft Power Platform.  You will work closely with business stakeholders to deliver scalable enhancements, automation and integrations across our Microsoft ecosystem. 

Key focus areas (what you’ll spend most of your time on)

Business Central (AL) Development – Core

• Develop and maintain Business Central extensions using AL (tables, pages, codeunits, reports, queries).

• Handle upgrades, refactoring, testing, deployment and production support

• Translate business requirements into secure, scalable solutions and perform performance tuning.

Business Central Security & Role Management

• Configure and maintain roles, permission sets and user access, ensuring appropriate segregation of duties and supporting audits or access reviews.

Power Platform Development & Management

• Build and maintain Power Apps and Power Automate workflows for process automation and integrations.

• Create Power BI dashboards and reports using data from Business Central (and other sources where required)

Other responsibilities

• Support integrations via REST APIs across Business Central / Microsoft 365 / Azure components.

• Provide support for SharePoint Online intranet & administration, Microsoft Teams administration, and Azure Database for MySQL (as supporting components to solutions).

• Produce documentation, user guidance and provide application support as needed.

What we’re looking for

• Degree in IT / Computer Science (or equivalent), with 3+ years relevant development experience.

• Strong hands-on experience in Dynamics 365 Business Central (AL) customization / extensions.

• Strong hands-on experience in Power Apps / Power Automate (Power BI experience is a plus).

• Experience with REST APIs and structured SDLC practices.

• Good problem-solving skills; able to work independently and collaborate with stakeholders.

Other info:

• Working hours is from 8:30am - 5:30pm, Monday-Friday

• Frequent Shuttle bus from/to Lakeside MRT

The designation is responsible for managing and coordinating all flavour sampling enquiries and related matters. Supporting customer responsiveness, maintaining sample traceability, and ensuring proper management of the sample and flavour library.

Detailed Responsibilities:

1. Receive and review incoming sample requests from both external and internal stakeholders.

2. Evaluate enquiries against product library information, including:

   • Product availability

   • Application suitability

   • Technical feasibility

   This includes determining whether each sample request should be accepted or rejected based on the above criteria.

3. Coordinate approved sampling activities within R&D, including:

   • Working closely with compounders to initiate approved sample preparations.

   • Clarifying required sample type, quantity, format, and expected delivery timeline.

   • Monitoring progress and following up to ensure timely completion of all sampling tasks.

4. Provide administrative support for sample dispatch, including liaising with the logistics and warehouse teams to ensure proper packing and shipment of samples.

5. Maintain accurate and up-to-date records of all sample requests, preparation status, and completion details.

6. Support internal audits and customer enquiries by providing sampling history and related documentation when required.

7. Maintain and organize the product library, including managing ullage tracking to support sampling activities.

8. Ensure accurate data entry in R&D systems for both sample and library records.

9. Organize, update, and maintain the flavour library to ensure structured, easily accessible, and current information:

   • Collaborate with technical and operations teams to curate and manage the library list.

   • Conduct regular reviews to retire outdated samples and maintain relevance and compliance of active items.

10. Assist in general R&D administrative duties and support routine coordination activities.

11. Contribute to continuous improvement initiatives aimed at enhancing sampling efficiency, workflow effectiveness, and turnaround time.

Required Skills 

• Diploma / degree in food technology /science or related discipline is an added advantage.

• Basic understanding of flavour ingredients, regulatory considerations, and lab processes. 

• 3 to 5 years of experience in the administrative role or skillset. 

• Familiarity with ERP platforms preferred. 

• Strong attention to detail with good data entry and organizational skills. 

• Good communication skills; able to work cross-functionally. 

Other Info:

• Working days is Monday - Friday, 8:30am to 5:30pm

• Frequent shuttle bus from/to Lakeside MRT