Total 4 job vacancies by Freshdirect Pte Ltd

Job Descriptions

Order Processing & Billing

• Process and input customer orders accurately into the system on a daily basis.

• Ensure all sales orders and billing information are updated promptly and correctly.

• Maintain proper documentation and records for order processing activities.

Standing Order Management

• Maintain and process recurring customer orders, including scheduled and standing orders.

• Ensure recurring orders are updated according to customer requirements and operational changes.

• Coordinate with internal teams to ensure fulfilment of scheduled orders.

Stock Coordination

• Amend customer sales orders based on stock availability and operational requirements.

• Update revised quantities, substitute items, or product changes accurately in the system.

• Coordinate with relevant departments regarding stock-related adjustments.

Invoice Verification & Customer Coordination

• Verify that invoices issued by the finance department are successfully received and acknowledged by customers.

• Follow up on invoice-related matters to minimize payment delays and billing disputes.

• Coordinate with customers and internal departments regarding invoice discrepancies when required.

Administrative Support

• Maintain accurate operational and customer records.

• Support daily coordination between customer service, operations, finance, and warehouse teams.

Perform any other ad-hoc duties as assigned by the superior.

Job Requirements:

• Preferably 1–2 years of experience in administrative, customer service, order processing, or operational support roles.

• Good communication and coordination skills.

• Strong attention to detail and accuracy.

• Ability to multitask and work in a fast-paced environment.

• Good time management and organizational skills

• Mondays to Sundays, 5-day work week on a rotating roster basis, including weekends and public holidays.

The Strategy Manager / Assistant Manager supports the company’s long-term growth and operational excellence by driving strategic planning, performance tracking, and key improvement initiatives. The role enhances cross-department alignment, strengthens organisational processes, and provides data-driven insights to support effective decision-making and overall business direction.

Job Descriptions

• Contribute to the development and execution of the company’s annual and long-term strategic plans.

• Work with senior and middle management to align department goals, initiatives and performance expectations.

• Manage strategic and operational projects from planning to completion, ensuring timely follow-through and measurable outcomes.

• Establish and maintain KPI frameworks, dashboards and performance tracking tools to support accurate reporting.

• Coordinate monthly, mid-year and year-end business reviews and prepare performance insights for senior management and HQ.

• Analyse operational and financial performance, identify gaps, and propose improvement measures to help departments meet their targets.

• Prepare reports, presentations and submissions, including HQ and regional reporting requirements when necessary.

• Monitor market and industry developments to support strategic decision-making.

• Lead or support initiatives that enhance productivity, workflow efficiency, food safety and organisational processes.

• Apply data analytics to identify trends, improve processes and support continuous improvement across the company.

• Collaborate with stakeholders across all functions to ensure smooth communication, project alignment and resource optimisation.

• Develop contingency plans to support business continuity and risk mitigation.
  Support new business assessments and related studies when required.

• Carry out any additional assignments that contribute to company and department development.

Job Requirements

• Bachelor’s Degree in Economic, Finance, Business or Marketing

• 3-5 years of Progressive Strategy, Business Development, or Finance Management

• 5-10 years of sales and marketing development management.

• Preferably with experience in FMCG or similar environments and equipped with practical project management experience.

• Strong proficiency in Excel, PowerPoint and Word; Power BI or other analytical tools will be beneficial.

• Understanding of data structures and data analysis techniques.

• Strong analytical thinking, problem-solving ability and attention to detail.

• Effective communication and stakeholder management skills.

• Able to prioritise and manage multiple tasks in a fast-paced environment.

• Works well independently and collaboratively with cross-functional teams.

• Able to handle sensitive matters calmly and professionally.

• Capable of synthesizing information into clear and concise communication materials.

Job Descriptions

1. Maintain and update financial records, including ledger entries, accounts payable/receivable, expense reports, and other financial transactions.

2. Prepare financial statements, including balance sheets, income statements, and cash flow statements, ensuring accuracy and compliance with accounting standards.

3. Assist in budget preparation, forecasting, and variance analysis to support management decision-making and financial planning processes.

4. Reconcile accounts, oversee general ledger postings, and ensure accuracy in financial data and entries.

5. Assist in tax preparation, filing tax returns, and ensuring compliance with tax regulations and financial laws.

6. Assist in internal and external audits by providing necessary documentation, explanations, and support to auditors.

7. Conduct financial analysis, assess trends, and provide insights to management for strategic decision-making.

8. Monitor expenses, review expense reports, and ensure compliance with company policies and guidelines.

9. Identify opportunities for process enhancements, automation, or efficiency improvements within the accounting function.

10. Mentor and train team members, oversee their work, and ensure adherence to company policies and procedures.

11. Perform tasks as assigned by Superior.

Job Requirements

1. Bachelor's degree in Finance, Accounting, Economics, or a related field (advanced degree or CPA qualification preferred).

2. Possess at least 5 years of full spectrum finance work related experiences.

3. Experience in accounting, finance, or related roles.

4. Strong knowledge of accounting principles, practices, and financial regulations.

5. Proficiency in ERP systems, eg Dynamics 365.

6. Excellent analytical skills with attention to detail.

7. Ability to work independently and collaborate effectively within a team.

8. Strong communication and interpersonal skills.

Job Descriptions

• Leads functional support for Dynamics 365 F&O (Finance, SCM, Procurement), owning root-cause analysis and managing technical resolutions with external partners.
• Designs and architects complex Power Apps and Power Automate workflows, focusing on enterprise-wide process digitization and governance.
• Owns the health and scaling of Windows Server environments, Azure, and M365, ensuring high availability and advanced identity management.
• Leads security hardening, vulnerability responses, and rigorous IT audits to ensure full adherence to corporate security policies.
• Translates complex business needs into technical specifications and leads the entire UAT process, from test planning to final validation.
• Oversee critical infrastructure including firewalls, VPNs, network connectivity, and specialized hardware systems (CCTV, printers).
• Serves as the senior point of contact for complex hardware/software incidents, resolving Level 2–3 issues that junior staff cannot.
• Leads engagement with external vendors for infrastructure upgrades, contract reviews, and large-scale preventive maintenance projects.
• Manages the full lifecycle of IT assets, including strategic procurement, budget-conscious licensing, and comprehensive inventory audits.
• Develops and improve standard operating procedures (SOPs) and system documentation to ensure operational consistency and knowledge retention.
• Coaches staff on M365 and ERP features and conducts technical knowledge-sharing to elevate the team's overall capability.
• Leads critical business support activities, such as month-end closing and system cutovers, ensuring zero-to-minimal impact on business operations.

Job Requirements

• Degree holder in Information Technology or related fields
• Min 5 years hand-on working experience in end-user support (hardware & software) environment
• Knowledge of managing and configuring cloud services such as Azure AD, Office 365 services, Exchange services, Dynamics 365 and endpoint services
• Proven experience in building and deploying Power Apps (Canvas and Model-driven) and creating complex workflows in Power Automate
• Excellent troubleshooting skill, and setup experience in computer hardware
• Ability to work independently and as a team
• Self-initiator on performing tasks
• Resourceful and responsive