Total 2 Manager level Transportation / Logistics job vacancies in Selangor

ABOUT YOUR ROLE:

As the Supply Chain Excellence & S&OP Manager, you will be the strategic architect of our regional value chain. This is a high-impact, cross-functional leadership role focused on synchronizing demand, supply, and capacity to ensure business agility. You will not only manage the rhythm of our S&OP cycles but also lead the charge in digitalization and end-to-end (E2E) efficiency transformation across the ASEAN region as well as managing the supply to the region.

The ideal candidate is a blend of a master planner, a data scientist, and a change agent.

You will be based in Bangi / Kajang, Malaysia.

YOUR RESPONSIBILITIES WILL INCLUDE:

1. Sales & Operations Planning (S&OP)

• Orchestrate the S&OP Process: Lead monthly regional S&OP meetings, facilitating alignment between Sales, Marketing, Finance, and Operations.

• Balance Ecosystems: Act as the primary point of contact to balance demand forecasts with supply capabilities and manufacturing capacity.

• Scenario Planning: Develop "What-If" scenarios to mitigate risks and capitalize on market opportunities within the volatile ASEAN landscape.

2. Rough Cut Capacity Planning (RCCP) & Resource Validation

• Demand Validation: Verify RCCP outputs against S&OP demand, ensuring high-accuracy inputs for forecast volumes, UEE, run rates, and planning coefficients.

• Capacity Modeling: Analyze plant/DC constraints and production calendars to generate short-to-long-term capacity projections and identify bottlenecks.

• Scenario Planning: Present Base/Upside/Downside scenarios to S&OP, recommending strategic actions like load shifting, campaign planning, and capacity flexing.

• Operational Governance: Lead RCCP alignment meetings and track Actual vs. Plan performance to optimize utilization, inventory levels, and cost.

• Digital Visibility: Maintain and enhance RCCP dashboards to provide real-time visibility into capacity loading and future risks.

3. Supply Chain Excellence & E2E Efficiency

• Holistic Process Transformation: Identify structural bottlenecks across the E2E value chain (suppliers to final mile). Drive cost-out and efficiency initiatives using a diverse process improvement toolkits.

• Performance Architecture: Design and govern a regional KPI framework focused on "North Star" metrics: Forecast Accuracy, Cost to Serve, Capacity Utilization, OTIF, and Inventory Turns. 

• Digitalization & Automation: Lead ASEAN digital roadmap. Partner closely with the Regional Supply Chain teams to automate manual workflows, ensuring seamless tool adoption and shifting the organization toward automated, data-led supply chain.

• Inventory & Working Capital Optimization: Lead Multi-Echelon Inventory Optimization (MEIO) to balance regional stock positioning. Dynamically manage safety stock and lead-time parameters to maximize service levels while minimizing tied-up capital.

• Network Resilience & Agility: Standardize "Best Practice" operating models across ASEAN to enhance regional responsiveness. Leverage digital visibility and data-driven insights to mitigate disruptions, improve agility, and optimize the total Cost-to-Serve across the end-to-end network.

4. Supply Management 

• Process and master data: Uphold and oversee the governance of the purchase and supply process & master data across ASEAN

• Purchase and inventory management execution: Lead and optimize the end-to-end execution of purchase and inventory replenishment cycles, ensuring optimal stock levels while maintaining service level

• Distribution strategy: Formulate and execute comprehensive distribution strategies to ensure the achievement of a resilient and optimized distribution network

• Stakeholder Management: Act as the primary liaison between Sales, Finance, and Operations to align supply strategies with business goals and manage relationships with external vendors to ensure service reliability

5. Other Responsibilities

• Strategic Initiatives: Drive departmental goals by spearheading projects in standardization, digitalization, and process optimization to continuously elevate regional supply chain efficiency.

• Agile Business Support: Execute high-priority tasks and specialized projects as assigned by leadership to address evolving business needs and organizational objectives.

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.