Total 1,164 Manager level F&B / Tourism / Hospitality job vacancies

Key Responsibilities

• Oversee end-to-end daily restaurant operations, ensuring high standards of food quality, service, cleanliness, and safety
• Drive outlet performance by achieving sales targets and optimising operational efficiency
• Lead, coach, and motivate a service-driven team to deliver a positive and consistent guest experience
• Plan and manage staff scheduling to support peak and off-peak business needs
• Monitor and evaluate staff performance, providing regular feedback and development opportunities
• Ensure compliance with all food hygiene, safety, and licensing regulations
• Maintain a strong presence on the floor to oversee service flow and promptly resolve operational issues
• Build and maintain good working relationships with suppliers, vendors, and stakeholders
• Conduct regular staff training and briefings on service standards, product knowledge, and workplace safety
• Track sales performance and ensure accurate preparation of daily, weekly, and monthly reports
• Identify opportunities to improve operations, enhance customer satisfaction, and increase revenue

Requirements

• Minimum 5 years of managerial experience in a casual dining or similar F&B environment
• Strong operational knowledge of front- and back-of-house restaurant functions
• Proven ability to lead teams in a high-volume, fast-paced setting
• Excellent leadership, communication, and interpersonal skills
• Customer-focused mindset with strong problem-solving abilities
• High level of integrity, accountability, and professionalism
• Resilient, adaptable, and able to perform under pressure
• Willing to work weekends, public holidays, and rotating shifts

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Responsibilities:

- Manage day-to-day operations to ensure smooth site functioning

- Provide effective instruction and supervision of site cleaners to ensure daily operational goals are met

- Train, coordinate, assign tasks, and resolve immediate issues within the team

- Plan and deliver schedules for specific needs, such as periodic cleaning timetables, using available manpower and equipment

- Oversee the servicing and maintenance of cleaning equipment

- Be willing to work night shifts, weekends, and public holidays

- Deploy across various locations island-wide

- Perform other ad hoc duties and participate in assigned projects

Requirements:

- Degree in Facilities Management or a related discipline

- At least 5–8 years of experience in cleaning or facilities management industries (e.g., hotels, commercial sectors)

- Proficient in Microsoft Office

- Strong analytical and persuasive skills

- Excellent time management skills

- Well-groomed, with strong interpersonal and communication skills

- Positive work attitude; able to work independently as well as in a team

- Willing to work across multiple locations and on rotational shifts

- Preferably with a Class 3 driving licence

We are looking for a talented and experienced HeadChef to oversee all aspects of our kitchen operations. The Head Chef will beresponsible for designing menus, managing kitchen staff, ensuring food quality,and maintaining a safe and sanitary environment.

Responsibilities:

• ·       Design andupdate menus based on seasonal ingredients and customer preferences
• ·        Overseedaily kitchen operations and ensure efficient workflow
• ·        Supervise,train, and mentor kitchen staff
• ·        Maintainhigh standards of food quality, presentation, and hygiene
• ·        Monitorinventory levels and order supplies as needed
• ·        Controlfood costs and minimize waste
• ·        Ensurecompliance with health and safety regulations
• ·        Collaboratewith management on menu development and special events
• ·        Addresscustomer feedback and resolve any kitchen-related issues
• ·        Implementand enforce kitchen policies and procedures

Qualifications:

• ·       Proven experience as a Head Chef or similar role
•  Culinary degree or equivalent professional training
•  Strong leadership and team management skills
•  Excellent knowledge of food preparation and kitchen operations
•  Creativity and passion for culinary arts
• Ability to work under pressure and meet deadlines

Gaia Group is a lifestyle company that creates & curates a series of timeless & innovative concepts spanning from culinary, entertainment, hospitality & event spaces, reinventing consumer experiences and bringing delight to everyone. At Gaia Group, we believe that there are multiple facets to life that shape our well-being. Through these experiences, one can create unforgettable memories, indulge their senses, while forging meaningful connections with one another. In the realm where passion intertwines with the palate, our culinary artisans embark on a flavourful odyssey, composing harmonies of taste that elevate beyond the ordinary. Hospitality isn’t just a transaction; it is part of our DNA.

The Group continues its journey in shaping distinctive dining experiences. This exciting upscale fine dining concept aspires to showcase culinary innovation, exceptional service, and a thoughtfully curated dining ambience. We look forward to offering every guest a truly memorable and gastronomic experience for any occasion.

We are seeking an experienced Restaurant Manager to lead daily operations, drive team performance and ensure a high-quality dining experience. The role involves managing both service and culinary teams operations, supporting staff development and maintaining operational efficiency.

Job Responsibilities:

• Oversee daily restaurant operations to ensure smooth service and high customer satisfaction.
• Manage operational costs, identify opportunities for efficiency, and implement waste-reduction measures.
• Lead and develop the team, providing provide guidance, training and performance feedback.
• Conduct briefings with the team to ensure operational excellence, hygiene, accurate order taking, and excellent customer experience.
• Maintain accurate records of team attendance, schedules, and any overtime.
• Implement best practices and SOPs to maintain quality, efficiency and service standards.
• Monitor product quality and maintain good working relationships with suppliers and vendors.
• Generate reports on financial and operational performance to support business performance analysis and planning.
• Assist in budget preparation and business planning initiatives.
• Collaborate with marketing or communications teams on initiatives to enhance customer engagement and brand visibility.
• Ensure compliance with health, safety, and sanitation regulations regularly.
• Perform other duties as assigned to support the overall success of the restaurant.

Job Requirements:

• Diploma, degree, or professional certification in Restaurant Management, Hospitality, or a related field.
• Minimum 8 years of relevant F&B experience, with prior supervisory or managerial experience.
• Strong leadership, team management, and interpersonal skills.
• Experience in fine-dining or upscale dining establishments preferred.
• Have knowledge of food and beverage service standards.
• Flexible and adaptable to varied working hours, including shifts, weekends, and public holidays.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Karim Group for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

This role is responsible for overseeing and supporting the day-to-day operations and performance of the assigned F&B brand(s) in Singapore, ensuring operational excellence, maintaining service standards, controlling costs, and aligning with the Group's objectives.

Job Responsibilities

• Oversee and manage the day-to-day operations of all outlet(s) under the assigned brand(s), ensuring consistency in service, food quality, cleanliness, and brand standards
• Monitor outlet performance, including sales, labour cost, food cost, and controllable expenses; analyse sales performance to optimise profitability and implement improvement measures where necessary
• Conduct regular outlet visits, audits, and reviews to ensure compliance with SOPs, company policies, and regulatory requirements
• Oversee and manage manpower planning, staff deployment, recruitment, training, and performance management in collaboration with Restaurant Manager(s) and HR
• Work closely with Restaurant Manager(s) to ensure smooth operations, resolve operational issues, and maintain service and hygiene excellence
• Support the implementation of new SOPs, systems, operational changes, and improvement initiatives
• Execute sales, marketing, and promotional initiatives as directed by management and provide operational feedback on their effectiveness
• Support new outlet openings, renovations, or operational projects when required
• Handle operational issues, customer feedback, and incidents, escalating matters to the Head of Operations when required
• Prepare and submit regular operational reports and updates to the Head of Operations
• Provide hands-on operational support, including performing service duties and working flexible hours or shift schedules when required for business needs
• Leverage on existing network and clientele to drive outlet traffic, partnerships, and revenue growth
• Perform other ad-hoc duties as assigned under the Group.

Requirements

• 5–8 years of F&B operations experience; multi-outlet management experience is highly preferred
• Proven track record of leading Restaurant Managers and diverse outlet teams
• Comprehensive knowledge of F&B operations including service standards, hygiene protocols and SOP implementation
• Good knowledge of cost control, including labour, food, and controllable expenses
• A proactive team player with a positive attitude and a commitment to professional development
• Hands-on, ground-oriented, ready to work alongside operations teams whenever required
• Flexible and adaptable to varied working hours, including shifts, weekends, and public holidays to support business needs
• Good leadership, communication, and interpersonal skills
• Ability to perform under pressure; able to manage multiple outlets and resolve operational issues effectively
• Proficient in MS Office and experienced in preparing operational reports

The Bar Manager is the “face” and ambassador of the bar, leading the venue personality and soul. The Bar Manager is responsible in supervising the overall operation and service standards of the outlet to meet and exceed guest’s experience expectations and achieves all set financial targets.

Main responsibilities include, but are not limited to, creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the bar and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Controls requisitioning, storage and careful use of all operating equipment and supplies.
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Ensures all guests’ complaints and comments are recorded accordingly and communicate to F&B Office.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Works closely with the Head Bartender to provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Supports training provided by Hotel by sending appropriate candidates to participate in the training (based on the staff development needs).
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the hotel.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.
• Performs any other duties and responsibilities that may be assigned.
• LQA and Forbes standards compliant aligned with hotel’s goals.

Candidate Profile

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 15 years of experience in the hotel or free-standing restaurant and bar environment, minimum 1 years in similar position.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Involvement in reservations and understanding of Revenue Management processes.
• Minimum 1 year experience in bars under the World's 50 Best Bars list.
• Thrives in large scale operation and high volume operation.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

About the Role

We are a fast-growing F&B retail brand in Singapore, expanding our store network across the island. We are looking for a hands-on and experienced Facilities & Projects Manager to oversee store maintenance operations and manage new store fit-out projects.

Responsibilities:

Facilities & Maintenance Management

• Ensuring our outlets operate smoothly and new stores are delivered on time, within budget, and to the highest standards.
• Oversee maintenance of all retail outlets, including electrical, plumbing, air-conditioning, and equipment
• Manage in-house maintenance team (2 technicians) and vehicle scheduling
• Establish and improve maintenance SOPs and response time
• Conduct regular site inspections to ensure operational readiness
• Control and optimize maintenance costs

New Store Fit-Out & Project Management

• Manage end-to-end new store setup and renovation projects
• Coordinate with contractors, designers, landlords, and mall management
• Ensure projects are completed on time, within budget, and according to specifications
• Review quotations and prevent cost overruns
• Monitor on-site progress and resolve project issues

Vendor & Cost Management

• Source, evaluate, and manage contractors and service providers
• Build a reliable vendor network for maintenance and renovation works
• Negotiate pricing and improve cost efficiency

Requirements:

• Minimum 3 years of experience in facilities management or project management (F&B or retail preferred)
• Familiar with Singapore retail / mall fit-out processes and regulations
• Basic technical knowledge in electrical, plumbing, and air-conditioning systems
• Experience managing a small team and external vendors
• Strong communication and problem-solving skills
• Able to work independently and handle multiple projects

Position Overview:

The Purchasing Manager and Cost Controller is responsible for scheduling and organizing purchasing strategies in line with organization, objectives, monitor the procurement process. The individual coordinates the work order contracting process and ensure adherence to Capella Hotel Group (CHG) as well as the local policies and is responsible for providing cost accounting support for hotel operations, as well as oversee daily operations of store, receiving to ensure hotel operation to run in smoothly manner under any circumstances.

The Role:

Purchasing and Cost Control

• Ensure that all orders purchased are in accordance with hotel policies
• To ensure close liaison and co-ordination with all Departments for meeting their needs
• To ensure timely supply of goods for various departments keeping in mind the "lead time" required for procurement
• To process and monitor delivery for Purchase Requisition, Purchase Order, regular supplies and perishable products for kitchen
• Ensure that all items received by the Hotel are properly documented in accordance with the hotel procedure
• To constantly obtain goods at a competitive price without sacrificing the desired quality standard
• To maintain proper planning and control SCM system
• To keep up to date on the purchasing function and market situation and seek new sources or better prices on a continuous basis, focusing on key products
• To ensure conformity to standards and specifications of goods as required by the Management
• Evaluate quotations when necessary and ensures best quality in accordance with hotel specifications
• Accommodate any internal and external audit request
• Carry out comparison of the quotations
• Ensure that colleague issued goods based on First In First Out (FIFO)
• Ensure that slow moving items and items near expiry dates are monitored
• Establish and maintain par stocks on all inventoried items, keeping in mind that inventory levels must be kept as low as possible without compromising the efficiency of the hotel
• Conduct frequent spot check to ensure that the purchasing & receiving colleagues are following the hotel policies and procedures
• Ensure that colleagues to process all issue requests that are properly completed and approved before items are issued
• Ensure that receiving received goods based on exact weight and specifications order in the Purchase Order
• Co-ordinate and participate as necessary in all month end inventories of food and beverages.
• Oversee a team of purchasing and receiving ensure smooth operations that meet operations requirements
• Ensure that the Receiving colleague match received invoices with Purchase Order and handover to Account Payable daily
• Ensure that inventory is securely stored and that all physical movement is tracked and accounted for
• Update daily food cost report for chef knowledge of monitoring the food cost to in line with budgeted cost %
• Update Beverage costing worksheet for all the Food & Beverage outlets.
• Create article for new items upon Purchasing receive quotations, setting appropriate unit size for it
• Attend to all invoice related issues such as CTCs invoices, wrong invoice no. forward down by Account Payable
• Issue Goods Return Note to supplier and follow up on the credit note upon goods returned to supplier due to valid reason
• Create inventory template and send notification email to users on the inventory schedule, closure of store & issuing timing
• Print out the hard copy count sheet by respective outlets and distribute to users on a day before inventory conducted
• Perform monthly store inventory; check and rectify with users on the stock level after physical inventory conducted
• Tabulate C7 transfer summary and submitted to Finance for closing.
• Email the outlets beverage cost report for comparison view.
• Analyze on the reason of high cost, provide necessary reports and supporting documents
• Review of the store slow moving items and highlighted to Chef/ F&B to propose of moving out from store for more effective manning
• Complete any other projects, tasks or activities as assigned from time to time

Manage Team

• Review talent capability and develop high potential colleagues for the department
• Identify training needs of the department and implement a training plan in conjunction with the department heads to close gaps
• Support and actively participate in the planning and execution of the hotel's overall staff development and retention efforts
• Be involved in career progression and succession planning of colleagues

Talent Profile:

• Diploma in Supply Chain Management or a relevant related field
• At least 5 years' relevant purchasing and cost control experience in the hotel industry
• Prior experience in managing a team
• Familiar with SCM, and other basic computer related applications in the hotel industry

[Job ID: 1598045]

Responsibilities:

• Partner with user departments to gather requirements and plan procurement of Furniture & Equipment (F&E) for hospital operations
• Manage end-to-end procurement processes to ensure compliance with established procurement policies
• Facilitate strategic sourcing projects for services and non-medical supplies, including contract establishment to ensure continuity of supply
• Support evaluation committees by coordinating assessments of vendor proposals and facilitating fair, transparent evaluations
• Collaborate with stakeholders to drive value through effective negotiation, standardisation, and innovative sourcing approaches
• Act as secretariat for programme office meetings, including agenda planning, documentation, record-keeping, and coordination
• Provide administrative support for digital transformation initiatives, promoting the adoption of AI and digital tools
• Support special projects and provide administrative assistance to senior operations leadership
• Maintain proper documentation, prepare management papers, and ensure governance throughout project lifecycles

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related discipline
• Prior experience in procurement with strong project management capabilities
• Experience supporting large-scale capital procurement projects is an added advantage
• Proficient in Microsoft Excel, Word, and PowerPoint

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

*Our restaurant daily operation from 12pm-2am

• Frequent Travel to Macau
  

Key Responsibilities: 

• Responsible for the financial and operational performance of the Foodcourt and Coffeeshop’s Business Units in Singapore and Macau through the development and execution of long and short-term strategies/plans to maximize company profitability and growth

• Provides strategic leadership and direction to Project and Operations Team to identify potential new business opportunities, sites, source, build and renovate aesthetically profitable outlets and prepare lease proposals for approval while demonstrating ongoing communication with Business Development, Project and Operations Team.

• Prepare, manage and achieve company’s annual operating and financial budget

• Work with senior management and financial team to compile and accurately complete all pro-form for budgets, reports and projections to ensure successful lease transactions.

• Serve as lead facilitator both internally and externally for projects, from tender to the opening of the site for business.

• Site ROIs for review and approval by senior management and ownership

• Establish overall business plans and provide regular reports on regional performance, sales and financial budget analysis to senior management

• Maintain and improve established quality and service standards

• Develop and implement labour, maintenance, inventory supplies, cost of goods sold and performance measurement systems, to ensure compliance with overall company goals and objectives

• Ensure vendors / business partnerships supply products and services in accordance with company standards at competitive pricing

• Led a team of area managers, assisted by operations manager in achieving sales targets and overall performance of outlets

• Provide continual communication and follow-up to strengthen company’s training culture, especially at outlet level

• Develop employees by providing ongoing feedback for operational improvement, establishing performance expectations and conducting regular performance reviews
  

Requirement:

• Diploma in Hospitality, F&B, Tourism or related discipline

• Minimum 8 years of business similar managerial experience, preferably in food courts or chain outlets

• Experience in leasing, tendering for tenancy a must.

• Experience working with statutory boards will be an advantage.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Strong negotiating skills and knowledge of lease document, terms and process.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

1.Oversee daily restaurant operations and ensure smooth functioning

2.Manage and train staff, including scheduling and performance monitoring

3.Deliver exceptional customer service and handle customer complaints professionally

4.Maintain high standards of food quality, hygiene, and safety

5.Monitor inventory levels and order supplies as needed

6.Control costs and optimize profitability

7.Ensure compliance with health and safety regulations

8.Develop and implement marketing and promotional strategies

9.Prepare reports on sales, expenses, and staff performance

Experience: Minimum 5 years experience in Prata Flipping

Provide advanced supervision and hands-on support in the preparation of Prata, Goreng, and Dosa.

Develop, implement, and ensure strict adherence to standardized recipe SOPs for all key menu items.

Manage overall kitchen maintenance, including equipment, exhaust systems, refrigeration, gas lines, and hygiene compliance.

Lead, coach, and train kitchen and service teams to achieve high operational standards.

Track and control daily sales, wastage, food cost, and operational expenses effectively.

Address customer feedback, complaints, and quality concerns promptly and professionally.

Take full responsibility for kitchen operations, food quality, staff performance, and discipline.

Experience: Minimum 4 years experience in Prata Flipping