Total 120,343 Full-time job vacancies

Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

If you enjoy talking to people, moving around, and learning on the job, this role offers great exposure and growth.

What You’ll Do

What you will be doing:

Hubble is looking for an experienced Account Manager (Individual Contributor- Hunter Role) who has the talent & ability to generate new business (new logo acquisition or expanding in existing client base). They should have a consultative sales approach and a successful track record of engaging and closing Enterprise segment/Large Enterprise clients with polished presentation & product demo skills. This person must demonstrate all the behaviors associated with a high-performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers. You’ll:

• Drive sales engagements to exceed activity, pipeline, and revenue goals every quarter.
• Build a Sales plan to maximize revenue and customer satisfaction within your accounts/ territory. Analyse sales/metrics data from your accounts/ territory to help evolve your strategy & execution.
• Become the resident expert on the Hubble platform and sell our cloud-based software suite to new or existing clients (new opportunities).
• Educate & wow customers by demonstrating Hubble’s software and prescribe relevant use cases that will deliver strong business impact.
• Demonstrate value to key stakeholders. Confidently engage different stakeholders, negotiate win-win agreements and close large deals.
• Align with inside stakeholders, including Customer Success, Marketing and Product Management teams.
• Develop long-term strategic relationships and ensure satisfaction with Key accounts.

What we need from you:

• Five (5) years or more in Enterprise B2B software sales with at least three (3) years of experience selling SaaS products to C-Level, Senior Management, and key influencers of large enterprises.
• Proven track record of consistent sales/territory growth and quota achievement (hunting role) by closing 6-7-digit dollar contracts.
• New logo acquisitions & expansion with existing clients (new opportunities) using solution-selling techniques.
• Demonstrated ability to navigate complex multiple-stakeholder deal environment and track record of successful selling to Enterprise companies in Singapore/ASEAN.
• Strategic account planning and execution skills, and comfort with sales management tools, e.g. Salesforce, Hubspot, etc.
• Skilled in both virtual & in-person presentations with the ability to create strong impact through SaaS product demonstrations. Be able to construct and articulate strong business case to the clients/prospects.
• Vibrant and energetic attitude, with willingness to perform and get things done.
• Bachelor's degree with good academic results preferred

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 1,600 construction sites worth over $90 billion worldwide. Our full suite of software solutions include workforce, safety, quality, handover, AI video analytics, and resource management, and are used daily by over 90,000 users from 13,000 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, India, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

OVERVIEW OF ROLE

The SalesExecutive – Rooms is responsible for supporting the growth of room revenue through proactive sales activities, account servicing and business development efforts.

Reporting to the Director of Sales, this role focuses on generating room business opportunities across key market segments including corporate, leisure and travel trade. The Sales Executive assists in maintaining strong client relationships, identifying new business opportunities and ensuring excellent service throughout the sales process.

Working closely with the Sales, Revenue Management, Reservations and Operations teams, this role supports the achievement of room revenue targets and overall commercial objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Executive – Rooms are summarised below; however, the list is not exhaustive.

GENERAL DUTIES

•Proactively prospect and generate room business opportunities across corporate, leisure and travel trade segments.

• Conduct sales calls, client visits, networking activities and site inspections to promote the hotel.

• Respond promptly to client enquiries regarding room bookings, negotiated rates and group accommodation requests.

• Prepare proposals, quotations, contracts and rate agreements in accordance with hotel policies and procedures.

• Assist with client presentations, familiarisation trips, trade shows, networking events and sales missions.

• Support the execution of sales plans and initiatives to achieve room revenue goals.

•Undertake any other duties or responsibilities assigned by the Director ofSales.

ACCOUNT MANAGEMENT

•Maintain strong relationships with existing clients, travel agents, wholesalers and business partners.

• Assist in managing a portfolio of accounts and supporting account growth strategies.

• Monitor account production and identify opportunities for increased business.

• Ensure all client interactions reflect NoMad’s service philosophy and luxury hospitality standards.

•Maintain accurate client records, contact details and account activities.

SALES PERFORMANCE & BUSINESS DEVELOPMENT

• Support the achievement of individual and departmental room night and revenue targets.

•Identify new business opportunities through market research, prospecting and relationship building.

• Monitor competitor activity, market trends and industry developments.

• Assist in maintaining an active sales pipeline and conversion tracking.

•Contribute to sales forecasts, reports and business reviews.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue Management teams to ensure smooth handling of room bookings and client requirements.

•Coordinate with Events and Food & Beverage teams when group accommodation includes meetings, events or dining components.

• SupportMarketing & Communications initiatives that drive room demand and brand awareness.

• Ensure clear and timely communication between clients and hotel departments.

ADMINISTRATION & REPORTING

•Maintain accurate records of sales activities, account management updates and client correspondence within the CRM system.

• Prepare weekly and monthly sales activity reports.

• Track enquiries, leads, bookings and production performance.

• Ensure all contracts, agreements and documentation are completed accurately and filed appropriately.

• Assist with database management and sales administration tasks.

GUEST EXPERIENCE & BRAND REPRESENTATION

•Represent NoMad Singapore professionally in all client interactions and external engagements.

• Deliver a seamless and positive customer experience throughout the sales journey.

• Build long-term relationships that encourage repeat business and brand loyalty.

• Uphold and promote the positioning and standards of the NoMad brand.

EXPECTATIONS

The SalesExecutive – Rooms is expected to:

•Maintain a consistently professional and positive attitude.

•Demonstrate strong sales initiative and accountability for assigned business objectives.

• Build and maintain effective relationships with clients and business partners.

•Communicate clearly and professionally with internal and external stakeholders.

•Demonstrate strong organisational and time-management skills.

• Work collaboratively across departments to achieve commercial goals.

• Uphold company values, professionalism and brand standards at all times.

QUALIFICATIONS

• Diploma or Degree in Hospitality Management, Business Administration, Marketing or a related field preferred.

• Minimum1–3 years of experience in hotel sales, hospitality sales or a related commercial role.

•Experience working with corporate, leisure or travel trade segments is advantageous.

• Strong communication, interpersonal and negotiation skills.

•Proficiency in Microsoft Office applications and CRM systems.

• Strong administrative and organisational abilities with attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

•Results-oriented with a proactive and customer-focused mindset.

•Previous experience within luxury hospitality or lifestyle brands is advantageous.

Roadshow Planning & Execution

- End-to-end planning, coordination and supervision of corporate and public roadshows

- Develop schedules, timelines and contingency plans

- Source agents, manage logistics, leads and on-ground execution

- Enforce brand standards and messaging consistency

Business Development

- Identify and prospect new business units and revenue opportunities

- Facilitate partner meetings and support growth strategies

- Conduct market research, trend analysis and competitor benchmarking

Outlet & Product Support

- On-ground support during product launches and campaign periods

- Coordinate staff training, promotional materials and in-store activations

- Primary liaison between marketing HQ and outlet teams

- Monitor sales performance and prepare post-launch reports

Others

- Ad-hoc duties and cross-functional project support as required

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does Traffic Coordinator do at WPP Production?
The Traffic Coordinator is the organizational backbone of our creative projects, responsible for navigating campaigns seamlessly from initial brief to final delivery. This role exists to create order from complexity, ensuring that information flows efficiently, resources are perfectly allocated, and deadlines are always met. You are the day-to-day driver of our work, guaranteeing the on-time and on-budget execution that our clients and creative teams depend on.

Key Responsibilities

• Manage the end-to-end lifecycle of multiple creative projects, from briefing and scheduling through to final delivery and archiving.
• Develop and meticulously track project timelines, milestones, and budgets, ensuring all campaigns are delivered on schedule and within scope.
• Coordinate all studio trafficking, resource booking, and briefing to ensure creative teams have the clear, actionable information needed to execute work to the highest standard.
• Serve as the central point of communication between internal teams (Account Management, Studio, Transcreation) and external partners, ensuring all stakeholders are aligned and informed.
• Utilize modern project management software and AI-driven tools to automate tasks, track project health, and provide real-time status updates to the wider team.
• Proactively identify and resolve production issues and bottlenecks, escalating to senior team members when necessary to ensure project integrity.

Requirements

• Proven experience in project management within a creative agency, production house, or similar fast-paced environment.
• A deep understanding of print and digital production workflows.
• Exceptional organizational skills, with an ability to manage multiple projects simultaneously while maintaining a keen attention to detail.
• Strong interpersonal and communication skills, with a proven ability to build relationships and collaborate effectively with diverse teams and stakeholders.
• A resilient and proactive problem-solver, with the ability to work calmly and efficiently under pressure.
• Familiarity with project management software (e.g., Smartsheet, Asana) and an aptitude for learning new technologies, including AI-powered workflow tools.

Exciting overseas travelling & Performance-Based Earnings – Join Our Team!

Are you a go-getter, eager to learn, and bring a positive vibe? We want you!

What You’ll Do:

✨ Attend fun workshops to learn about our services and products

✨ Help grow sales and expand our client’s market share

✨ Meet new people and make great connections

✨ Lead a sales and marketing team, and help them grow too!

What We Offer:

• Travel opportunities – both locally and internationally

• Coaching and support to help you grow

• Get involved in cool, creative campaigns

• A positive, friendly team that’s got your back

• Step outside your comfort zone and level up

Interested? Click “Apply Now” to submit your resume and application form.

Job Description & Requirements

Beautician duties and responsibilities

Receiving customer bookings and arranging appointments over the phone

• Receiving and greeting walk-in customers on arrival
• Providing skincare guidelines to customers
• Providing deep tissue, hot stone, Indian head and Swedish massage
• Cleaning and sterilising beauty treatment equipment
• Performing brow tinting, manicures and nail extensions
• Keeping track of lotions, nail polishes, facial creams, and other beauty products
• Recognising problems and referring customers to dermatologists, plastic surgeons, chiropractors and physiotherapists or other medical practitioners
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients

You have to be being pleasant, tactful and sensitive to customers looking for body and facial treatments. You must also be familiar with skincare therapies such as peeling, exfoliation and moisturisation.

• Working knowledge of beauty, wellness and cosmetic products
• Ability to assess and identify skin imperfections
• Ability to perform waxing, pedicure, manicures and nail reconstruction
• Ability to offer personalised beauty services
• Knowledge of make-up application and relaxing massage techniques
• Excellent verbal and written communication skills
• Good hand-eye coordination
• Professional appearance and a positive attitude

Job Description – SAP B1 Functional Consultant

• Manage full life cycle of design and testing phases.
• Develop solution design and lead client throughout implementation and support phases.
• Assist customers maximize strategic business value from company products to provide them with vision of their end state solution and roadmap.
• Evaluate customer’s business requirements, needs and objectives and transform same to company processes, solutions and modules being implemented.
• Analyze and solve complex customer issues related to data and processes.
• Ensure seamless transition through customer lifecycle working closely with presales, professional services and support teams.
• Supply ERP functional consulting and education services at customer sites.
• Lead design activities defining requirements, testing and provide direction to customers and junior consultants.
• Enhance and update knowledge on domain field practices and related technology.
• Develop know-how and expertise in domain field products.
• Perform daily activity reporting against plans and schedules.
• Engage in project coordinating, team leading and implementing ERP functional consultation.
• Conducting ERP Training and recruiting the right consultants also in international affiliates.

Job Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• Preferably Junior Executive specialized in IT/Computer - Software or equivalent.

We regret that only shortlisted applicants will be notified.

JOB DESCRIPTION

1. Full P&L Ownership

Own and manage the full Profit & Loss for the FoodService channel.

Monitor revenue, COGS, logistics costs, trade spend,and profitability.

Optimize pricing to balance competitiveness and marginobjectives.

2. Distributor Management

Monitor distributor performance on a monthly basis(sell-out volumes, distribution points, account gains/losses, stock levels).

Conduct regular business reviews (monthly/quarterly)to track KPIs and identify growth opportunities.

Define clear annual KPIs (volume targets, pricingstrategy, coverage objectives).

Develop distributor capabilities through training(product knowledge, sales tools, dairy applications).

3. Key Account Management

Manage and grow strategic accounts (QSR, internationalhotel chains, premium restaurants, coffee chains, bakeries).

Build joint business plans to drive volume growth andcategory penetration.

Lead negotiations on pricing, promotions (LTOs), menulistings, and contracts.

Identify and develop new dairy applicationopportunities (cheese, cream, butter, milk-based solutions).

4. Customer Relationship Management

Conduct regular customer visits to strengthenrelationships and identify opportunities.

Engage chefs, F&B managers, and procurementthrough consultative selling.

Provide product training and technical support (e.g.,cheese applications, cream performance).

Participate in industry events, networking sessions,and trade fairs.

Ensure high responsiveness and customer satisfaction.

5. Forecasting & Order Management

Develop accurate demand forecasts based on trends,seasonality, and market insights.

Collaborate closely with supply chain to ensureproduct availability and avoid stock-outs/overstock.

Track customer ordering patterns and proactivelyadjust forecasts.

6. Reporting & Performance Tracking

Prepare and present weekly, monthly, and quarterlysales reports.

Analyze performance vs. budget, prior year, andtargets.

Deliver actionable insights and recommendations tomanagement.

Maintain CRM accuracy (pipeline, customers,opportunities).

Track distributor performance, promotions, and ROI.

7. Market & Competitor Analysis

Monitor local dairy market trends (pricing,consumption, innovation).

Conduct competitive benchmarking (product range,pricing, positioning, promotions).

Identify gaps and opportunities for differentiation.

Stay updated on regulatory changes, import conditions,and food trends in Singapore.

Gather customer insights to anticipate marketevolution.

8. Marketing Strategy

Develop and execute channel-specific marketing plansaligned with regional/global strategy.

Launch new products, based on market data and usersinsights

Collaborate with marketing teams on branding andactivation.

Drive trade marketing initiatives (chef demos,sampling, trade shows such as FHA Singapore).

Adapt value propositions by segment (fine dining,bakery, café chains, QSR).

PROFILE

Experience

At least 5 years of experience in Food Service(F&B / dairy preferred).

Strong knowledge of the Singapore market.

Skills & Competencies

Strong expertise in Food Service distributionnetworks.

Proven experience managing distributors and executingstrategic plans.

Direct Key Account management experience.

Solid understanding of supply chain and logistics.

Experience managing commercial and marketing budgets.

Ability to build compelling value propositions acrossthe value chain.

Strong analytical and negotiation skills.

Languages

English: mandatory

French: a strong plus

Personality

Autonomous, proactive, and solution-oriented

Organized, with strong planning and prioritizationskills

Analytical, with the ability to interpret data andtranslate insights into actions

Strong team player with good communication skills

Social, with strong networking ability

Passionate about food and the F&B industry

Remuneration

SGD 7,000 – 10,000 per month (depending on experience)

We’re seeking a skilled and driven Automation Engineer (Robotics) to design, develop, implement, and maintain automation solutions that streamline processes, boost efficiency, and enhance product quality.

Key Responsibilities

• Design, maintain, and enhance automation frameworks for software, hardware testing, and process optimization.
• Collaborate with teams to gather requirements and deliver tailored automation solutions.
• Develop efficient scripts, test cases, and reusable documentation for automation tasks.
• Identify and implement opportunities to enhance operational efficiency.
• Troubleshoot and upgrade existing automation systems to ensure optimal performance.
• Stay informed on emerging technologies and integrate innovative practices.
• Provide training and technical support on automation tools and processes.
• Document workflows, test cases, and results for auditing and reference.
• Coordinate project timelines and stakeholder meetings for seamless delivery.

Qualifications:

• Experience: 4–7 years in automation engineering, with a focus on robotics and process automation, AGV/AMR, Automated storage systems.
• Technical Skills: Proficiency in Linux, VBA, and other relevant programming languages.
• Development Practices: Knowledge of CI/CD pipelines and tools.
• Problem-Solving: Strong analytical skills with keen attention to detail.
• Communication: Excellent verbal and written communication, with the ability to work collaboratively in cross-functional teams.
• Certifications: Certification in automation or related fields is advantageous.
• Industry Background: Experience in semicon, logistics or manufacturing is a plus.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: R26159738, Jewel Ten

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does an Offline Editor do at WPP Production? 

We are looking for a talented Offline Editor with an eye for beauty and premium brand storytelling to join our post production team. In this role, you will be responsible for crafting compelling edits for high-end beauty and personal care campaigns — from raw footage through to a polished, client-ready cut. Working across shoots, stock, and illustration-based content, you will bring creative instinct and editorial precision to every project, helping shape the visual narrative that defines how beauty brands communicate with their audiences globally.

Reporting Lines & Key Stakeholders
This role reports to the Head of Broadcast and works closely with the broader talent post production team, as well as client-side agency teams and brand stakeholders.

Key Responsibilities 

• Analyse all received material — separating by parts, checking sync, and initiating the decoupage process with a careful eye for quality and continuity
• Lead the end-to-end editing process: assembling commercials, refining scene details, cuts, and montage to meet the elevated aesthetic standards of high-end beauty clients
• Lay audio on soundtracks, ensuring sound and vision are in perfect sync throughout
• Prepare offline edits and submit for client approval, managing feedback rounds and implementing adjustments efficiently and accurately
• Prepare final copies for broadcasting, ensuring all technical and compliance requirements are met
• Insert film ID information on clapperboards and follow broadcaster-specific formats to ensure timely and compliant delivery
• Save and archive master files to the server in an organised and consistent manner
• Conduct reference research to inspire and complement creative editorial decisions, staying current with beauty advertising trends and visual styles
• Support the broader post production team across a variety of formats including TV commercials, digital campaigns, and global versioning

Requirements 

• Proven professional experience in offline editing, ideally with a portfolio that includes beauty, personal care, or premium FMCG advertising
• Advanced proficiency in Adobe Premiere, including proxy workflows, media conversion, and all core editing functions
• Strong working knowledge of post production tools including Flame, Nuke, After Effects, Final Cut, Arnold, and Photoshop
• Solid understanding of cinematographic and editorial techniques as applied to beauty and commercial content
• Familiarity with a wide range of video formats and their appropriate uses across broadcast and digital platforms
• Proficiency in material conversion workflows to optimise for fluid editing — using Media Encoder, DaVinci Resolve, or equivalent tools
• Experience with material selection, subtitling, clapperboard insertion, audio sync, and copy preparation
• Working knowledge of broadcaster delivery requirements, with experience ensuring compliance to avoid transmission failures
• Proactive, organised, and deeply committed to project deadlines and deliverables
• Strong communication, collaboration, and interpersonal skills — comfortable working directly with clients and creative teams in attended sessions
• Resilient and adaptable under pressure, maintaining quality and composure across tight turnarounds
• Genuine commitment to continuous learning — staying current with evolving tools, trends, and best practices in post production and beauty advertising

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Programme & Academic Administration
  • Manage end-to-end student lifecycle processes, from matriculation to graduation
  • Coordinate onboarding activities, academic calendars, programme schedules, and dissertation milestones.
  • Oversee academic administration, including course setup, registration, records management, and workshop logistics.
  • Ensure smooth and timely delivery of classes, workshops, and programme activities.
  • Manage programme budgets, forecasting, student financial matters, and instructor payment processes.
  • Support accreditation and compliance-related activities.
  • Serve as a primary liaison for students, faculty, Academic Directors, and internal stakeholders.
  • Coordinate student engagement initiatives, including orientation, networking events, and programme milestones.
• Support Team on Grading & Academic Processes
  • Support the PD Team in the administration and oversight of grading processes across programmes and workshops.
  • Manage grading timelines, communications, and follow-ups to ensure timely submission by instructors and students.
  • Verify accuracy, completeness, and compliance of grade submissions in accordance with academic policies.
  • Address discrepancies and ensure adherence to grading standards and guidelines
  • Maintain clear documentation of grading processes for reporting and quality assurance.
  • Generate regular and ad hoc reports to support academic monitoring, decision-making, and compliance requirements.
• Systems & Process Management
  • Administer academic processes within institutional systems, ensuring data integrity, timeliness, and compliance.
  • Manage system-based operations, including student enrolment, course registration, grading, and academic records.
  • Update and maintain student and programme records as required.
  • Monitor system workflows to identify bottlenecks, errors, or inconsistencies, and implement corrective actions.
  • Identify opportunities to improve processes and enhance operational efficiency through best practices.
  • Collaborate with internal departments to resolve system-related issues and optimise functionality.
• Other Duties as Assigned
  • Support special projects, events and initiatives that align with the programme's long-term goal.

• Bachelor's degree with at least 4 to 6 years of relevant working experience, preferably in an educational setting.
• Prior experience relevant to this position or acquired in an Institute of Higher Learning (IHL) will be advantageous.
• Strong operational and systems management capabilities.
• High attention to detail and accuracy in academic and grading processes.
• Ability to manage multiple stakeholders and competing priorities effectively.
• Proactive in identifying process improvements and driving efficiency.
• Strong communication and coordination skills.
• Proficient in AI Tools and MS Office (Excel, PowerPoint, Word) and video conferencing tools;
  • Familiarity with analytical tools such as Power BI would be an advantage.
• Willingness to work on weekends and weekday evenings when required.
• A proactive, independent team player with flexibility to perform ad-hoc duties as needed.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic Stewardship & Donor Engagement
  • Develop and implement an institution-wide segmented stewardship framework aligned with fundraising and institutional priorities.
  • Oversee end-to-end donor lifecycle management, including acknowledgement, reporting, recognition, and ongoing engagement.
  • Ensure consistent delivery of high-quality, personalised donor experiences across all giving tiers.
  • Leverage data, analytics, and benchmarking to enhance stewardship effectiveness and impact.
  • Translate donor intent into structured engagement and reporting plans across faculties and programmes.
• Events & Experiential Engagement
  • Provide oversight of donor engagement events and platforms, including the annual flagship event and targeted experiences
  • Ensure events deliver measurable outcomes in donor satisfaction, retention, and engagement.
  • Oversee planning, governance, and execution to ensure quality, consistency, and alignment with institutional objectives.
• Advancement Services & Data Management
  • Provide oversight of advancement services functions, including:
    • Gift administration and fund management.
    • Donor data governance and CRM systems.
    • Financial and management reporting.
  • Ensure accuracy, integrity, and compliance with data policy.
  • Oversee regulatory and institutional reporting, including:
    • Related financial reporting to the Office of Finance and the Office of Investment.
    • Budget submissions and grant reporting requirements.
  • Drive data-informed decision making to enhance fundraising and stewardship outcomes.
• Governance, Risk & Compliance
  • Establish and maintain governance frameworks, policies, and service standards to support Advancement operations.
  • Ensure compliance with:
    • Donor intent and gift agreements.
    • Institutional, regulatory, and audit requirements.
  • Oversee key governance responsibilities, including:
    • Secretariat (America Friends of Singapore Management University) and compliance processes.
    • Data protection and risk management coordination.
  • Lead the development and continuous improvement of governance frameworks, guidelines, and SOPs.
• Stakeholder & Cross-Functional Leadership
  • Partner with senior leadership, faculty, and advancement teams to align stewardship with fundraising strategies and campaign priorities
  • Act as a strategic advisor on donor engagement and stewardship strategy at the organisational level.
  • Influence stakeholders to adopt donor-centric practices and accountability standards.
  • Lead cross-functional initiatives to strengthen donor engagement, profiling, and personalisation.
• Other duties as assigned.

• Qualifications & Experience
  • Degree with a minimum of 15 years of relevant experience in advancement, stewardship, donor relations, or related fields in a high growth environment with proven experience in:
    • Strategic leadership and team management.
    • Complex stakeholder engagement across large organisations.
    • Managing advancement services, CRM systems, and reporting functions.
    • Demonstrated ability to lead cross-functional initiatives.
  • Skills & Competencies
    • Strong strategic thinking and execution capabilities.
    • Excellent interpersonal and communication skills.
    • High level of data literacy and familiarity with CRM systems.
    • Strong governance, compliance, and risk management orientation.
    • Ability to manage multiple priorities in a fast-paced environment.
    • Ability for creative problem-solving and solutioning.
    • High level of professionalism, discretion, and stakeholder sensitivity.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.