Total 165 job vacancies in Jakarta Utara

• Manage and responsible for the overall Anti-fraud & investigation Process
• Liaise with Superior (Head of Credit Ops)
• Responsible to maintain daily and weekly report
• Develops fraud model prevention initiatives
• Recovers fraud losses
• Coordinate collaborations with other departments.
• Monitoring and developing team performance and coaching if needed

Overview

In Indonesia, most purchase decisions still happen in-store — across warungs, minimarkets, and supermarkets. Promotions are everywhere, but very few are actually measured or optimized.

Modcart.io is building a retail media layer inside physical stores — where coupons, offers, and activations are tracked, tested, and improved based on real sales impact. (Learn more www.modcart.io)

We’re looking for someone to own this system end-to-end — from promotion design to in-store execution to performance optimization.

What You’ll Own

1. Promotion Performance & Store-Level Tracking

• Maintain visibility of all live promotions across:
• Warungs / General Trade
• Minimarkets (e.g. Indomaret, Alfamart)
• Supermarkets
• Track performance at outlet level:
• Sales uplift vs baseline
• Coupon redemption rates
• Basket size and repeat purchase impact
• Build a clear internal “promotion scoreboard”

2. Coupon & Promotion Strategy

• Design and optimize in-store offers:
• Bundles (“Beli 2 lebih hemat”)
• Small-value coupons (Rp2–5K range)
• QR triggered incentives
• Decide:
• Which offers run in which stores
• Improve efficiency:
• Increase redemption
• Reduce unnecessary discounting

3. Channel-Specific Playbooks

• Build different strategies for:
• Warungs (relationship-driven, no POS systems)
• Minimarkets (structured, higher traffic)
• Supermarkets (planned shopping behavior)
• Identify what works by:
• Region (Java vs non-Java)
• Store type
• Category

4. In-Store Experimentation & Optimization

• Run structured tests across stores:
• Discount vs bundle vs cashback
• QR vs physical coupon
• Shelf vs cashier placement
• Translate results into clear playbooks:
• What drives trial vs repeat vs basket growth
• Continuously iterate based on data

5. Execution & Field Coordination

• Work closely with:
• Store owners (warungs)
• Distributors and merchandisers
• Brand teams
• Ensure promotions are actually implemented correctly
• Identify and fix execution gaps:
• Promo not communicated
• Incorrect pricing
• Poor placement

6. Budget Ownership & ROI

• Own promotion and coupon budgets by campaign
• Track ROI of each promotion
• Reallocate spend toward high-performing mechanics

What We’re Looking For

• 3-5 years experience in:
• Trade marketing / shopper marketing / retail / category roles in Indonesia
• Hands-on operator — willing to go into stores and validate execution
• Strong analytical skills — able to evaluate sales uplift, coupon redemption, and promotion ROI using Excel / Google Sheets
• Clear understanding of Indonesia retail dynamics:
• Warungs (GT) vs minimarkets / supermarkets
• Sell-in vs sell-out, distributor flow
• Hands-on experience with trade marketing / in-store promotions (discounts, bundles, activations)
• Able to turn data into clear actions (what to scale, fix, or stop)
• Strong execution mindset — understands on-ground realities and works with field teams / store owners
• Comfortable running tests and iterating promotions across stores or regions
• Good commercial judgment — balances sales growth vs promo cost
• Fluent in Bahasa Indonesia and English

What Makes This Role Different

• You’re not managing promotions — you’re building a promotion intelligence system
• You’ll directly link in-store behavior to measurable sales outcomes
• You’ll define how retail media works in Indonesia’s fragmented retail landscape

Atmosphere: A flexible, international team environment with a high sense of ownership.

Reward: Competitive fixed gross salary plus a high-reward commission structure and bonuses.

Innovation: The opportunity to sell cutting-edge Retail Intelligence tools in a rapidly growing market.

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work-life balance important to you? Are you a self-starter eager to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you. 

NielsenIQ is seeking a talented Sales Development Representative (SDR) to manage, develop and grow qualified lead volume and sales pipeline for the eCommerce solution portfolio. This role is primarily responsible for:  

• Qualifying inbound inquiries to determine sales readiness 
• Outbound prospecting via email, social, and phone into target accounts in an effort to schedule initial meetings for sales representatives and 
• Supporting in-person and virtual events via pre-and post-event outreach. 
• This role is often the first touchpoint for prospects interested in NielsenIQ solutions and will set the tone for the sales cycle following. Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with cross functional team members and sales. 

Responsibilities

• Learn continuously and develop into an industry and NielsenIQ solutions expert 
• Effectively pitch products and solutions to key decision makers at all levels of a prospect’s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements 
• Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources 
• Conduct outbound prospecting activities (phone calls, email, social media, attend tradeshows) into target markets/accounts to identify, connect and engage (schedule meetings) with decision makers in order to generate qualified, sales-ready leads 
• Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales 
• Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs 
• Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue 
• Develop and methodically drive execution of daily, weekly, and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning, and hyper-personalized messaging via key channels 
• Meet and exceed key activity and performance metrics for calls, emails, social touches, appointments scheduled, conversion to opportunity, and beyond  

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Excellent Estonian communication skills (at least C1 level for both spoken and written) and English at B2 level;
• Experience in customer support for at least 6 months;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

• Experience with CRM systems.

Benefits and Perks:

• Fixed schedule: Mon–Fri: 09:00-17:00 (GMT +2);
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Jakarta.

This is not a traditional role — it is a business opportunity designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.

Is This You?

As a next step, please visit www.strangersoccer.com — especially the “Bring Stranger Soccer to your City” section — to learn more about this opportunity.

If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.

Key Responsibilities

• Launch and bring the Stranger Soccer brand to life in your assigned city
• Build, train, and manage a small core team (2–3 people), along with freelance Official Hosts (game hosts)
• Source and secure quality venues and time slots to host games
• Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base
• Manage game operations to ensure a consistently great customer experience that drives repeat participation
• Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology

What We’re Looking For

• A strong passion for football and connection to your local football community
• Experience in business, management, or customer-facing roles
• An entrepreneurial mindset (prior startup or business experience is a plus)
• Ownership mentality with the drive to build and scale a business locally
• A results-driven attitude — earnings are directly tied to your performance, effort, and business success

About Stranger Soccer

Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.

Through our mobile app, players can browse games, book instantly, and show up to play.

Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Think you have what it takes? 

We’d love to hear from you.

• Develop the annual HR budget projection (salaries, allowances, bonuses, insurance, training, and other HR operational costs) through a cross-department consolidation process while considering the overall company budget.
• Manage the consolidation and validation process of workforce requirements from all departments as the basis for preparing the annual Manpower Planning (MPP) document.
• Conduct periodic evaluations of the alignment between actual workforce fulfillment and the manpower plan based on available data, and prepare analysis and follow-up recommendations.
• Perform regular reconciliation and analysis between the HR budget and actual costs (Actual vs Budget), including identifying deviations and forward projections.
• Prepare periodic projections and forecasts of labor costs based on realization trends and changes in requirements.
• Present regular reports to management regarding HR cost trends and headcount movements to support decision-making.
• Conduct analysis of the labor cost to revenue ratio to support cost control and productivity evaluation.
• Prepare and provide reports on the realization of MPP and HR budgets according to the needs of related functions (Finance, Corporate Strategy, etc.).

1. Check submission status, advances, payment requisitions, and travel requests in PowerApps
2. Check and verify documents in SmartFix
3. Post all invoices and tax invoices to SAP
4. Follow up on INAP SIIM
5. Assist with IDS payments/Swift payment
6. Reconcile FEBAN (Bank Statements)
7. Prepare monthly listings of sales tax invoices for Trading Goods (TG) and Customer Services (CS)
8. Daily check price settings
9. Handling transaction invoices for BSH Hausgeräte GmbH and Robert Bosch GmbH