Total 412 relationship manager job vacancies in Indonesia

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Reporting directly to the Director of Compliance who is based in Singapore. This role will cover multiple aspects of compliance including AML, sanctions, regulatory compliance and advisory. This role is ideal for an experienced compliance professional who thrives in a fast-moving fintech environment, is excellent at collaborating with cross-function teams, and sets up processes and controls in a scalable manner.  

Key responsibilities:

• Perform regulatory and financial crime risk assessments prior to new product launches, identifying key areas where changes in processes are needed and working with stakeholders to put the changes in place
• Serve as escalation point for topics including AML and Sanctions, and provide regulatory advisory to stakeholders
• Keep track of regulatory changes and notifications from regulator, perform gap analysis and work with stakeholders to implement processes
• Review and updating of compliance policies and procedures
• Work closely with internal stakeholders such as Business, Product and Operational Units, as well as any relevant external stakeholders in regard to compliance matters
• Help with inspections, filings, surveys and regulatory communications
• Reporting and escalation to Group Compliance, as needed
• Support the Director of Compliance with regional initiatives and handle any other compliance tasks as required.

• Bachelor’s Degree in Finance, Law, Business, or a related discipline.

• Minimum 10 years of relevant experience in compliance within financial institutions; experience in fintech or payments is a strong advantage.
• Strong knowledge of Malaysia regulatory requirements (BNM, AMLA, etc.) and international compliance standards including sanctions.
• Strong ability to balance business growth with regulatory requirements, offering pragmatic recommendations
• Proven ability to manage multiple priorities under pressure.
• Experience in payments regulations across South East Asia is a strong advantage

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

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ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Role Overview

We are looking for a Senior Product Manager to lead the strategy, discovery, and execution of products that drive business growth, transformation, and scalability across Teleport.

You will work closely with stakeholders across the organization to identify opportunities, solve complex business challenges, and deliver scalable product solutions that create measurable impact. The ideal candidate combines strategic thinking, strong execution, and the ability to influence decisions across both business and technology teams.

Key Responsibilities

• Own product strategy, roadmap, and execution for business-critical product domains.
• Identify high-impact opportunities through a deep understanding of business processes, user needs, and company objectives.
• Lead product discovery, define problem statements, and translate insights into scalable solutions.
• Drive products that enable business growth, transformation, and organizational scalability.
• Partner closely with Engineering, Design, Data, and business stakeholders to deliver meaningful outcomes.
• Define success metrics, prioritize initiatives, and make informed trade-off decisions.
• Influence stakeholders and align cross-functional teams around product direction and priorities.
• Monitor product performance and continuously improve outcomes through data and user feedback.

Requirements

• 6+ years of Product Management experience with a track record of delivering impactful products and business outcomes.
• Experience owning products from discovery through launch and continuous improvement.
• Strong problem-solving, analytical, and decision-making skills.
• Proven ability to influence stakeholders and drive alignment across business and technology teams.
• Experience defining product strategy, roadmaps, and measurable success metrics.
• Excellent communication and stakeholder management skills.
• Comfortable operating in ambiguous environments and independently driving initiatives end-to-end.
• Experience working in Agile product development environments.
• Proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, review documentation, and communicate effectively in both languages.

Preferred Background

• Experience in logistics, supply chain, e-commerce, marketplaces, SaaS, or other complex business environments.
• Experience building platforms, enterprise systems, or business enablement products.
• Exposure to business transformation, process digitization, and workflow automation initiatives.
• Experience mentoring Product Managers, Associate Product Managers, or Product Specialists.

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Your responsibilities as Assistant Manager, Human Resources will include but not limited to:

Payroll Administration

• Manage end-to-end payroll processing and administration.
• Perform checks for multi-payroll runs, to ensure proper compliance and accuracy in payroll processing.
• Conduct reconciliation of salary, wages and bonuses information to ensure the accuracy of monthly payroll payment.
• Stay updated on relevant legislation, regulations, and trends related to compensation and benefits, and ensure compliance with all legal requirements.
• Maintain accurate employee payroll records in HR systems.

Benefits Management & Administration

• Manage employee benefits programs including insurance, welfare claims, and other welfare initiatives.
• Liaise with service providers for renewals, claims, and policy updates.
• Monitor benefits utilization and recommend improvements where necessary.

Compensation Management

• Assist in the development, review, and implementation of salary structures, grading systems, and compensation frameworks.
• Support annual salary review, promotion and bonus exercises, including data validation and budget tracking and control.
• Conduct market benchmarking and salary surveys to ensure competitiveness.
• Ensure proper documentation and audit trail for all compensation-related decisions

Data Analysis & Reporting

• Assist in annual budget preparation and forecast.
• Prepare reports on compensation trends, headcount costs, incentive effectiveness, and benefits utilization.
• Analyze HR data to support management decision-making.
• Ensure data accuracy and confidentiality in line with PDPA requirements.

Recruitment

• Manage recruitment processes for managerial positions.
• Manage employee master data update in HRIS for managerial positions.

Policies & Governance

• Assist in the development and review of HR policies relating to compensation and benefits.
• Ensure all compensation and benefits practices are audit-compliant and aligned with internal governance standard and business objectives.

Employee Communication

• Respond to employee queries related to payroll and benefits matters.
• Prepare employee communication on compensation and benefits related matters.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Others

• Any other legal assignments requested by the Management from time to time.

Are you a natural leader who thrives on coaching others to victory?

Join the Global Leader, Right Here in Malaysia

For over 50 years, Rentokil Initial has been the brand Malaysians trust. We are the premier name in the pest control and hygiene services industry, dedicated to protecting people, enhancing lives, and preserving our planet. 

As our presence expands across 11 major cities nationwide, we are looking for a passionate and dynamic Sales Manager to lead the charge. If you are a motivated "player-coach" who loves to build and inspire a high-performing team, this is your opportunity

How You'll Make an Impact

1. Team Leadership & Coaching:

• Mentor & Develop: Act as a true "player-coach," spending significant time in the field to provide real-time coaching, feedback and support.
• Inspire & Align: Lead high-energy team meetings, translating company strategy into a clear, actionable sales plan.
• Drive Performance: Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success.

2. Strategic Growth & Revenue:

• Own Your Market: Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities.
• Be a Data-Driven Strategist: Use sales data to review pipelines, identify winning strategies, and forecast accurately.
• Become the Market Expert: Keep a pulse on market trends and competitors, sharpening our unique selling propositions.

3. Customer & Operational Excellence:

• Champion Customer Relationships: Personally visit key clients to understand their needs, gather feedback, and ensure we are delivering service that delights.
• Act as the Key Problem-Solver: Be the central point of contact for complex service issues. You will be hands-on, liaising directly with clients and internal departments (like Service and Operations) to manage challenges and see them through to a successful resolution.
• Quarterback Major Deals: Guide your team in coordinating, negotiating, and closing complex contracts, ensuring a smooth handover to operations.
• Be Hands-On: Be agile and ready to conduct on-site inspections (yes, sometimes under the sun!) to support your team and secure new business.
• Drive Accountability: Take responsibility by ensuring your team's daily sales activities are accurately and promptly updated in our system.
• Collaborate to Win: Work closely with service and finance teams to ensure a seamless customer experience, including assisting with collections.

What It Takes to Succeed:

• A "Leader-Coach" Mentality: Dynamic, results-oriented, and believes in building people up. You excel at fostering teamwork and positive energy.
• Proven Leadership: At least 5 years of successful sales management or supervisory experience. A Diploma or Degree in any field is a plus.
• Data-Driven & Analytical: Use data to make decisions, manage performance, and coach your team effectively.
• A Master Networker: Natural talent for building and maintaining strong, trust-based customer relationships.
• Resilient & Autonomous: Self-starter who thrives on challenges and can work independently to get the job done.
• Field-Ready: Comfortable working outdoors, conducting on-site visits, and leading from the front.
• The Essentials: Must possess a valid driver's license, own vehicle and a Malaysian citizen or hold relevant resident status.

Why You'll Love Working With Us

We invest in our people. We offer a competitive package and a culture of success.

• Attractive Compensation: Base salary and sales incentives.
• Travel Support: Transportation allowance and fuel card.
• Total Wellness: Comprehensive medical, specialist, dental, and optical plans.
• Peace of Mind: Full coverage for Surgical & Hospitalization, Term Life, and Personal Accident insurance.
• Future-Proofing: Additional retirement benefits to secure your future.
• The Perks: Staff purchase plans, a mobile phone, and all the smart tools you need to succeed.

Ready to Make an Impact?

You won’t be starting from scratch. You'll join a high-energy, competitive team that is laser-focused on results. We provide extensive product training and hands-on support from our in-house specialists.

This is more than a job. It's a career with the industry leader.  Don't wait.  Apply now and let's grow together!

Location:

Rentokil Initial Kota Kinabalu, DBKK No 37, Lot 19, Kuala Neutron, Neutron Riverside, Jalan Tuaran Bypass, 88450 Kota Kinabalu, Sabah.

TOMRA Recycling is seeking an experienced and entrepreneurial Area Sales Manager – Southeast Asia to drive business growth across the Southeast Asian recycling market. Based in Malaysia and working remotely, this role will focus on developing new business opportunities, managing customer relationships, and promoting TOMRA’s sensor-based sorting solutions across multiple Southeast Asian countries.

The successful candidate will work closely with the Sales Manager, New Markets, and the Head of Sales APAC, while collaborating with customers, partners, suppliers, and internal technical experts to develop and execute long-term growth strategies in the waste and metal recycling industries. 

Turn strategy into scalable, low-cost execution by designing workflows, SOPs and AI-driven vendor journeys.

Major responsibilities

• Design ,maintain and own SOPs across Longtail post graduation vendors

• Build and manage vendor handover and quality gates (Incubation → Growth)

• Design AI and tool-based workflows for vendor management and zombie recovery

• Translate commercial and analytics strategy into executable workflows

• Eliminate manual work and reduce cost-to-serve

• Ensure process consistency across 16 markets and hubs

• Build governance framework (controls, escalation matrices, audit loops)

Success metrics

• Reduction in manual work and handling time

• Process adoption and compliance

• Improvement in vendor experience and activation speed

• Cost-to-serve improvements

• % automation of key workflows

We are hiring an offshore Bid Manager role in Kuala Lumpur, supporting Australia and New Zealand and reporting to the Director of GTM Operations.

Role Overview

The Bid Manager manages end-to-end RFx and tender processes for qualified opportunities. You will ensure submissions are compliant, compelling, commercially, and executed. It also drives continuous improvement in bid practices, content reuse, and win rates through structured processes and AI-enabled tools.

Key Responsibilities

Bid Management & Coordination

• Lead and coordinate the full bid lifecycle across teams (Sales, Pre-Sales, Consultancy, Pricing, Legal, and Commercial).
• Ensure all submissions align with brand, governance, and commercial standards.
• Implement best practices to improve bid quality, efficiency, and outcomes.

AI & Content Optimisation

• Champion the use of internal AI tools to enhance response quality and turnaround time.
• Curate and maintain a reusable content library, including standard responses, case studies, and product narratives.
• Support team members in applying AI responsibly, ensuring human oversight and commercial judgment.
• Enhance templates, workflows, and governance frameworks.

Bid Tracking and Insights

• Maintain visibility of bid pipelines, including status, value, probability, and timelines.
• Deliver reporting on bid performance, win/loss trends, and cycle times.
• Provide forecasting insights and contribute to post-bid reviews to improve.

Managing a team of three direct reports (covering People Partnering, Industrial/Employee Relations, and People Experience), your mandate is to take complete ownership of day-to-day operational execution, policy governance, and budget tracking. As a gatekeeper, you will operate with a high degree of independent authority bynfiltering, resolving, and finalizing local people matters autonomously, ensuring that only macro-level strategic or high-risk financial decisions are escalated to the M3 level.

• First Line of Authority: Act as the primary filter and operational decision-maker for the Malaysia SSC. You are expected to own and resolve 80% of localized escalations independently, removing day-to-day bottlenecks from the M3 Head of People.

• Operational Demarcation: Independently manage and approve standard HR interventions, local policy applications, performance mitigations, and team allocations without requiring constant oversight.

• Escalation Governance: Discern when to finalize a case and when to escalate, ensuring that matters brought to the M3 level are strictly high-liability risks, entity-wide structural shifts, or macro budget exceptions.

• Lead and Develop the Frontline: Directly manage, mentor, and govern a team of 3 specialists (IC3 People Partner, IC2 IR/ER Specialist, and a People Experience specialist), ensuring seamless cross-functional coverage and building an internal talent pipeline.

• Risk & Dependency Mitigation: Eliminate key-person dependency risks within the local team by establishing robust standard operating procedures (SOPs) and clear succession tracking.

• Policy Custodian: Manage the localized implementation, enforcement, and governance of all global and local HR policies across the 900-headcount employee lifecycle.

• Budget Oversight: Act as the frontline governor for the local HR budget. Track expenditures, manage run-rate costs, and ensure strict fiscal discipline before routing high-value financial requests to the M3 level for final sign-off.

• Process Excellence: Continuously audit and optimize HR service delivery workflows within the SSC to drive operational efficiency.

• Compliance Ownership: Take ultimate tactical ownership of all local IR/ER topics, ensuring flawless compliance with the Malaysian Employment Act, statutory regulations, and Industrial Court precedents.

• Conflict & Grievance Resolution: Autonomously oversee disciplinary frameworks, Domestic Inquiries (DIs), Mutual Separation Agreements (MSAs), and high-risk performance management paths.

• Leadership Coaching: Partner with and coach C-2 and C-3 business leaders on organizational design, talent reviews, succession planning, and performance calibration.

• Change Management: Drive local execution and communication strategies during business unit reorganizations, ensuring seamless business adoption with minimal disruption.

Get to Know the Team

The Marketplace team works with Mobility teams across Southeast Asia to manage driver supply, consumer pricing, and marketplace strategy. You'll dig into data, surface insights, and build solutions that move the needle on business outcomes. The team owns marketplace products and keeps the marketplace healthy and performing well. You'll join a regional setup with primary focus in Malaysia — you'll work with local leadership while stay connected to the broader regional agenda.

Get to Know the Role

You'll own the health and strategic direction of the Malaysia Mobility Marketplace — combining data-driven thinking with business strategy to drive real impact on the ground.

You'll be the go-to person for the Malaysia mobility marketplace, leading the local team while also representing Malaysia in regional conversations.

You will report to our Head of Mobility Marketplace, and you will be based onsite at our Grab Malaysia office.

Key ownership areas include:

• Defining and driving the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning consumer pricing frameworks to grow the business sustainably and profitably
• Leading country-level strategic projects focused on service quality and platform reliability
• Representing the Malaysia mobility marketplace team in both local and regional discussions
• Developing and mentoring the rest of the Malaysia mobility marketplace team

The Critical Tasks You Will Perform

• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia, keeping it aligned with growth targets and profitability goals
• Design and iterate on driver-partner engagement models and incentive structures to drive healthy acquisition, retention, and cost efficiency
• Lead initiatives to improve platform reliability and ride experience, working with cross-functional teams to make things better for both passengers and drivers
• Collaborate with Product and Data Science teams on mobility-related features and algorithms (e.g., dynamic pricing, ride matching, surge) to improve marketplace performance
• Be a thought partner to regional Product teams, helping shape the product roadmap based on what the Malaysia market actually needs
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations for senior stakeholders
• Run end-to-end experiments — from design and rollout to analysis — to test and validate new ideas
• Manage, develop, and mentor your team, helping them grow both analytically and strategically

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Regional Accounts Receivable Leadership

• Lead and manage the end-to-end Order-to-Cash (O2C) process across multiple countries, ensuring timely and accurate billing, cash application, collections and account reconciliations.
• Develop and implement regional AR strategies, policies and procedures to improve cash collection performance and reduce overdue receivables.
• Monitor customer credit exposure, establish credit control frameworks and support commercial teams in customer onboarding and credit assessments.
• Drive collection effectiveness through proactive aging management, escalation protocols and dispute resolution processes.
• Partner with business leaders to identify and mitigate collection risks, bad debt exposure and customer payment issues.
• Review and approve provisions for doubtful debts and ensure compliance with relevant accounting standards and Group policies.
• Monitor AR ageing, collection effectiveness, Days Sales Outstanding (DSO), overdue balances and cash conversion metrics across all markets.
• Collaborate with Treasury and FP&A teams to support regional cash flow forecasting and working capital optimization initiatives.

Intercompany Management

• Own the end-to-end intercompany process across the region, including intercompany billing, recharge mechanisms, settlements, reconciliations and balance confirmations.
• Ensure intercompany transactions are accurately recorded, supported and aligned with Group accounting policies and transfer pricing requirements.
• Drive timely resolution of intercompany mismatches and aged balances across multiple legal entities and jurisdictions.
• Coordinate monthly, quarterly and annual intercompany closing activities to support accurate and timely financial reporting.
• Lead regional intercompany netting and settlement initiatives to improve operational efficiency and reduce funding requirements.
• Partner with Tax, Treasury and Finance teams to ensure compliance with transfer pricing policies and cross-border transaction requirements.

Governance, Controls and Compliance

• Establish and maintain a robust control environment for Accounts Receivable and Intercompany processes across the region.
• Ensure compliance with local statutory requirements, indirect tax regulations (GST, VAT, Sales Tax and other relevant taxes), Group policies and accounting standards.
• Support internal and external audits by ensuring completeness of documentation and audit readiness across all jurisdictions.
• Monitor adherence to delegated authority limits, credit policies and financial control requirements.

Process Excellence and Transformation

• Drive standardization and harmonization of AR and Intercompany processes across Southeast Asia, India, China and Hong Kong.
• Identify automation opportunities and lead system enhancement initiatives to improve efficiency, accuracy and scalability.
• Partner with COE and tech teams to optimize system workflows and reporting capabilities.
• Lead continuous improvement initiatives focused on reducing manual effort, improving controls and enhancing customer and stakeholder experience.

Stakeholder Management

• Serve as the primary regional point of contact for Accounts Receivable and Intercompany matters.
• Build strong partnerships with Country Finance, Commercial, Operations, Treasury, Tax, FP&A.
• Work closely with senior business leaders to support commercial growth while maintaining disciplined credit and collection practices.
• Facilitate regular regional governance meetings to review performance, risks, escalations and improvement opportunities.

Team Leadership

• Lead, coach and develop a high-performing regional Accounts Receivable and Intercompany team, whether centralized or distributed across multiple countries.
• Establish clear performance expectations, succession plans and development pathways for team members.
• Foster a culture of accountability, customer service, continuous improvement and operational excellence.

• Bachelor's Degree in Accounting, Finance, Commerce or a related discipline. Professional accounting qualification (ACCA, CPA, CIMA or equivalent) is preferred.
• Minimum 8 years of relevant finance experience, including substantial experience in Accounts Receivable, Credit Control, Order-to-Cash and/or Intercompany Accounting within a multinational environment.
• Proven experience managing end-to-end Accounts Receivable and Intercompany operations across multiple countries, preferably within Southeast Asia, India, China and Hong Kong.
• Strong knowledge of AR processes, credit management, collections, working capital management, intercompany accounting, financial controls and compliance requirements.
• Experience working with ERP systems (e.g. SAP, Oracle or equivalent) and driving process standardization, automation and continuous improvement initiatives.
• Demonstrated leadership experience managing regional or geographically dispersed teams and influencing cross-functional stakeholders.
• Strong analytical, problem-solving and communication skills, with the ability to manage complex issues across diverse markets and cultures.
• Results-oriented with a proven track record of improving cash collections, reducing aged receivables, resolving intercompany imbalances and strengthening operational controls.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

About the Role

We are seeking an experienced and organized Project Manager to lead cross-functional projects from initiation to delivery. The ideal candidate will be responsible for planning, coordinating, and managing resources to ensure projects are completed on time, within scope, and within budget while meeting business objectives.

Key Responsibilities

• Define project scope, goals, timelines, and deliverables
• Develop and manage detailed project plans and schedules
• Coordinate cross-functional teams including Product, Engineering, Design, QA, and Business stakeholders
• Monitor project progress and proactively manage risks, issues, and dependencies
• Facilitate project meetings, status updates, and stakeholder communications
• Ensure projects are delivered on time, within budget, and aligned with quality standards
• Track project performance using appropriate tools and methodologies
• Manage changes to project scope, schedule, and costs
• Support Agile/Scrum ceremonies where applicable
• Prepare project documentation, reports, and presentations for management
• Drive continuous improvement in project management processes and team collaboration

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or related field
• 5+ years of experience in Project Management or related role
• Strong leadership, communication, and organizational skills
• Experience managing cross-functional teams and multiple projects simultaneously
• Familiarity with Agile, Scrum, or Waterfall methodologies
• Proficiency in project management tools such as Jira, Trello, Asana, MS Project, or similar
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced environment

Preferred Qualifications

• PMP, PMI-ACP, Scrum Master, or related certification
• Experience managing software development or digital transformation projects
• Understanding of SDLC and product development lifecycle
• Experience working with remote or international teams
• Knowledge of budgeting and resource planning