Total 13 job vacancies by Worq Pte. Ltd.

The Admin Executive is responsible for providing effective and efficient office management and administrative support to the Nursing Department.

You will need to:

• Assist with streamlining new and existing workflows in the department by working with relevant stakeholders.
• Support department project management.
• Coordinate meetings and provide secretariat support.
• Manage calendar of the Director of Nursing.
• Maintain and upload in the Nursing Department SOPs into the share drive.
• Provide administrative support in data collation, entry, analysis and prepare presentation slide deck as required.
• Provide cross coverage for training administrative function.
• Monitor training resources utilisation and logistics.
• Prepare Training Logistics, booking of Training Room etc
• Monitor the budget allocated to the nursing department.
• Submit claims for expenses.
• Oversee the administrative process of coordinating the Main Inservice Education schedule for CPE submission to Singapore Nursing Board.
• Be involved in department events and activities planning.
• Assist in data for Nursing Quality Dashboard and improvement initiatives.
• Assist with any other duty as assigned.

Requirements:

You should have:

• Minimum Degree holder or equivalent.
• 3 years working experience, preferably in healthcare settings
• Proficient in MS Office Applications

It would be great if you have:

• Good analytical and organisation skills
• Excellent communication problem solving , presentation and interpersonal skills.
• Ability to multi-task and work under tight timelines.

Overview*

Incumbent is required to provide (i) ops & administrative support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation.

This is a hybrid role to provide operation and admin support for assigned allied health department(s).

Working closely with allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments, including audit works, preparing budget and project management. Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter.

Job Responsibilities*

Primary Responsibilities and Duties

1. Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.
2. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department
3. Manage all procurement needs for assigned allied health department
4. Monitors utilisation rates of services and drives initiatives to improve utilisation of resources.
5. Manage risk and audit matters for assigned allied health departments.
6. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department Contribute to the strategic evolution of departments’ systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
7. Prepares annual IT workplan submissions in consultation with department leads and system manager. Coordinate acquisition and implementation.
8. Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
9. Support integrations work between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
10. Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.
11. Supports System Manager in:

• Maintenance of department's servers, EUCs.
• Acquisition and implementation of computer system and accessories.
• Compilation of schedule workload statistical reports.
• Undertaking of scheduled and ad hoc data extraction and compilation as required by users.
• Price updates, charge rectification and audit activities..

1. Maintaining contracts and following-up with system vendors and department
2. Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
3. In-charge of regular IT audits for assigned allied health departments.

Requirements:

Qualification Required and Area of Discipline

Degree in healthcare management or related studies with 4 years of experience or relevant qualifications in healthcare informatics systems.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Prior hospital operations experience with works involving budgeting, procurement and data analytics will be highly advantageous
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

• Perform four-handed dentistry assistance to Dental Surgeon/Dental Officer/Oral Health Therapist
• Preparation of dental instruments & materials needed by Dental Surgeon/Dental Officer/Oral Health Therapist
• Practice infection control measures and procedures
• Ensure cleanliness and orderliness of treatment room
• Other ad-hoc duties (inventory management, equipment management, etc.)

Employment Type / Work Schedule:

• 1-Year Contract (Renewable/Convertible)
• 5.5-day workweek

Polyclinics Locations:

• Ang Mo Kio
• Toa Payoh
• Khatib
• Geylang

• Perform cleaning and sterilisation of dental instruments (proper decontamination, packing and autoclaving)
• Adhere to infection control procedures
• Maintain proper documentation and records

Employment Type / Work Schedule:

• 1-Year Contract (Renewable/Convertible)
• 5.5-day workweek

Polyclinics Locations:

• Geylang
• Serangoon

Requirements:

• CSSD experience preferred

You will work alongside the Nursing Leaders to deliver patient-centred and compassionate nursing care to our patients in Intensive Care Unit (ICU).

Requirements:

• Possess either a Diploma or Degree in Nursing with a valid Singapore Nursing Board license.
• Advanced Diploma in Nursing (Critical Care) preferred.
• Proven work experiences as an ICU Nurse. Able to consider nurses with no ICU experience but has experience in acute hospital setting.
• Strong team-player, self-starter with strong sense of initiative, agility and perseverance.
• Able to provide high level of patient care and work under pressure in a fast-moving environment with the rest of the team members.
• Comfortable with performing 3-rotating shifts.

We are looking for a meticulous, patient-oriented Clinic Assistant to join our team. You will be the first point of contact for our patients, providing essential administrative and clinical support.

Key Responsibilities

• Front-of-House & Registration: Greet patients, manage appointment bookings, and handle new patient registration and queue management.
• Financial Processing: Collect payments, issue invoices/receipts, and perform daily closing of accounts. Familiarity with digital payment platforms is a plus.
• Insurance Coordination: Assist patients with the preparation and submission of medical insurance claims and direct billing procedures.
• Data & Report Management: Maintain accurate electronic medical records (EMR). Efficiently manage, file, and track patient lab results and medical reports to ensure timely follow-ups.
• Pharmacy Support: Accurately pack and dispense medications according to doctor’s prescriptions. Provide clear instructions to patients regarding dosage and side effects.
• Patient Communication: Explaining medical procedures, prep requirements, or medication instructions clearly.

Work Schedule:

• Mon-Sat 3 types of shifts: 
• 1.⁠ ⁠AM : 755am-520pm
• 2.⁠ ⁠PM : 1205pm-930pm
• 3.⁠ ⁠MS : 11-830pm or 10-730pm
• Sunday: 830am-6pm
• To work at least 1 weekend per week, subjected to operational needs.

Requirements:

• Language Proficiency: Excellent command of both English and Mandarin is preferred.
• Experience: Prior experience in a clinic or healthcare setting is highly preferred.
• Tech-Savvy: Proficient in basic computer skills and comfortable learning Clinic Management Systems (CMS).
• Core Competencies:
• Strong attention to detail, especially regarding medication safety and data entry.
• Empathetic communication style with a high level of patience for diverse patient needs.
• Ability to multitask and remain calm in a fast-paced environment.
• Availability: Flexible to work clinic hours, including weekends or evenings if required.

The contract staff role will provide essential support to the Corporate Communications team across a range of functions. Key responsibilities include assisting with the integration of Webfusion for the new website and Sitecore implementation, as well as managing website content updates. The role will also involve supporting logistics for the Family Day event, coordinating sponsorship activities, and liaising with partners and sponsors. Additionally, the staff will handle patient relations by attending to queries and compiling feedback data, manage the ordering and inventory of Patient Information Leaflets (PILs) in collaboration with clinics, and oversee signage requests for FM and clinics. This position requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently. Other roles include:

1. Supporting webfusion integration for new website
2. Family Day event logistics support
3. Sponsorship support and logistics
4. Content updates/support across all Lobby, Lounge, Clinic TV screens
5. Patient Relations – able to attend to patients queries and collation of feedback data.
6. Manage PIL inventory – Keeping track of PILs orders to clinics
7. Clinic/FM signages requests
8. Familiarity with website content management systems and basic understanding of data management processes.

This role will be on a 4 month contract.

Dress code

• Shirt/blouse and pants
• Proper covered shoes
• No striking-coloured hair
• No ear accessories (for males)
• No dress-down Fridays (ie. no denim pants/skirts and jeans).

Working hours

• Monday – Thursday:        8.30 am – 6.00 pm
• Friday:                          8.30 am – 5.30 pm

1 hour lunch break

(within 42 hours per week)

Requirements:

• Degree holder
• Proficient with Microsoft Office
• Organized and have administrative experience
• Good communication skills and ability to work independently and as a team

Vaccination requirements:

• Tdap (10-year validity)
• Varicella/Chicken pox (2 doses)
• MMR (2 doses)

Roles & Responsibilities

Business Office & Healthcare Billing

• Process patient bills and administer financial assistance schemes such as Medifund to ensure accurate billing and compliance

Accounts Receivables

• Manage corporate billing and receipting activities
• Process payments and receipt transactions into subledger systems, generating relevant reports
• Follow up with corporate and individual payors to resolve outstanding payments
• Prepare cashflow reports and conduct cash projection analyses
• Create journal entries in SAP and prepare audit schedules to facilitate internal and external audit processes
• Organize and compile supporting documentation to ensure audit readiness and compliance

General & Ad Hoc Duties

• Support the setup and deployment of Robotic Process Automation (RPA) tools such as UiPath or Power Automate to streamline repetitive tasks
• Execute ad hoc duties assigned by supervisors to support team objectives and business needs

Requirements:

• Minimum diploma in business, finance, or accounting. Fresh diploma graduates are welcome
• Proficient in Microsoft Excel for data analysis and reporting
• Good communication skills to engage with diverse stakeholders
• Highly meticulous and well-organised
• Proactive learner with the ability to work both independently and in a team
• Experience with SAP, RPA tools (UiPath, Power Automate), or VBA programming is advantageous but not a requirement
• On-the-job training will be provided

Dress code

• Shirt/blouse and pants
• Proper covered shoes (ie. not track shoes)
• No striking-coloured hair
• No ear accessories (for males)
• Shoulder length hair to be tied up
• No dress-down Fridays (ie. no denim pants/skirts and jeans).

Working hours

• Monday – Thursday:         8.30 am – 6.00 pm
• Friday:                            8.30 am – 5.30 pm

1 hour lunch break

(within 42 hours per week)

Job Description - Learning & Development

• Maintain training records and assist in tracking training effectiveness and compliance with mandatory training requirements (e.g. BCLS/ACLS)
• Assist in the coordination and registration of external training programs.
• Communicate training schedules clearly and promptly to relevant stakeholders to ensure transparency and ease of registration.
• Process and track training-related invoices in a timely and accurate manner.
• Support implementation of HR projects and initiatives as assigned

Requirements:

• Min A’level or Diploma
• Proficient with Microsoft Office
• Organized and have administrative experience
• Good communication skills and ability to work independently and as a team

Working hours

• Monday – Thursday:         8.30 am – 6.00 pm
• Friday:                            8.30 am – 5.30 pm

1 hour lunch break

(within 42 hours per week)

Dress code:

• Shirt/blouse and pants
• Proper covered shoes (ie. not track shoes)
• No striking-coloured hair
• No ear accessories (for males)
• Shoulder length hair to be tied up
• No dress-down Fridays (ie. no denim pants/skirts and jeans).

Vaccination requirements:

• Tdap (10-year validity)
• Varicella/Chicken pox (2 doses)
• MMR (2 doses)

Job Description

• Provide in-store product recommendations and support marketing activities (eg new product launches, sampling and testing, GWP, etc.)

• Perform merchandising to ensure adequate stock levels on shopfloor and first-expiry-first-out rotation

• Provide customer service and execute security control measures

• Assist customers with self-checkout payments when required

• Maintain cleanliness and orderliness of retail pharmacy displays and stock storage areas

• Assist in stocktake and cycle counts of retail items
• Maintain relevant documentation of routine work activities (e.g. cycle counts)
• Maintain service excellence standards in retail customer care and communication
• Any other duties as assigned by supervisors

Dress code

• Shirt/blouse and pants
• Proper covered shoes (ie. not track shoes)
• No striking-coloured hair
• No ear accessories (for males)
• Shoulder length hair to be tied up
• No dress-down Fridays (ie. no denim pants/skirts and jeans).

Working hours

• Monday – Friday at 9am – 6pm with 1 hour lunch break.

Vaccination requirements:

• Tdap (10-year validity)
• Varicella/Chicken pox (2 doses)
• MMR (2 doses)

Job Description:

• Attend to basic appointment-related calls and support the booking of simple First Visit appointments.
• Handle incoming calls from patients for their first visit.
• Schedule the appointments.
• Input and update patient information in the CRM system.
• Assists in clinic operations duties in the call centre such as emails/referrals etc if needed.

Working hours

• Monday – Friday at 8am – 5pm with 1 hour lunch break.

Dress code

• Shirt/blouse and pants
• Proper covered shoes
• No striking-coloured hair
• No ear accessories (for males)
• No dress-down Fridays (ie. no denim pants/skirts and jeans).

Vaccination requirements:

• Tdap (10-year validity)
• Varicella/Chicken pox (2 doses)
• MMR (2 doses)

The Opportunity:

We are looking for Enrolled Nurses to join us for various disciplines to provide high quality patient care.

Job Responsibilities:

• Support Registered Nurses (RNs) in the coordination of care of patients

• Assist physicians and RNs in bedside procedures and treatment

• Communicate effectively and maintain collaborative relationship with the multidisciplinary healthcare team members

• Provide patient education to patients, Next of Kin (NOK) and caregivers on self-care management

• Attend to and assist RNs in patient resuscitation or medical emergencies

• Support clinical supervision of new enrolled nurses, support care staff and coaching of nursing students in the delivery of nursing care

• Identify common causes of patient safety incidents and work with the supervisor and senior nurses in carrying out quality improvement activities

• Be a team player and participate in clinical audits as required

Requirements:

• Candidate must be enrolled with SNB

• NITEC in Nursing or State Enrolled Nurse Certificate

• At least 1 year of experience as Enrolled Nurse in relevant discipline

Overview

As Manager in Clinical Services Planning Office, you will facilitate strategic healthcare planning initiatives, regulatory compliance processes, and value driven care transformation projects while ensuring seamless communication between internal stakeholders, Ministry of Health (MOH), and cluster offices.

Job Responsibilities

You will be responsible for the following:

• Assist in the development and execution of strategic plans aligned with organizational goals and priorities, supporting the planning and implementation of new clinical services
• Manage end-to-end Levels of Medical Capabilities (LMC) application and approval processes with MOH and coordinate regulatory compliance documentation
• Coordinate value-driven healthcare initiatives across cluster VDO office, MOH partnerships and drive organizational VDO and Appropriate Care project portfolio development
• Manage departmental budget projection, allocation and expenditure tracking while ensuring compliance with organizational financial policies

Requirements:

• Bachelor's degree preferred in Healthcare Administration, Business Administration, Public Health or Health Policy and Management.
• At least 3-5 years of relevant working experience in project management or healthcare setting
• Strong analytical skills with the ability to interpret trends and data effectively
• Excellent communication and interpersonal skills with demonstrated ability to prioritize and manage multiple projects in a fast-paced environment
• Ability to work collaboratively in a team-oriented environment with strong organizational skills and attention to detail
• Knowledge of healthcare administration or related fields is advantageous
• Commitment to continuous learning and professional development.