Total 2 job vacancies by Wan Advisory Pte. Ltd.

About Us:

Wan Consultants Pte Ltd is committed to delivering exceptional service and solutions to our clients across various industries. We are looking for a Customer Service Executive to join our team, playing a key role in ensuring client satisfaction and maintaining long-term relationships. If you are enthusiastic about helping others and thrive in a client-facing role, we want to hear from you!

Job Responsibilities:

• Handle client inquiries through various channels, including walk-ins, phone calls, and emails, providing accurate and timely assistance.
• Prepare quotations and negotiate prices with companies and businesses to secure deals.
• Follow up on outstanding receivables to ensure prompt payment and resolve any payment-related issues.
• Deliver professional and courteous after-sales support, maintaining and enhancing positive relationships with clients.
• Collaborate with management to address client needs and ensure seamless service delivery.

Job Requirements:

• Diploma or Degree in any discipline.
• Confident in speaking English; proficiency in Mandarin is an advantage (to communicate effectively with Mandarin-speaking clients).
• At least 3 years of working experience in customer service or client-facing roles.
• Strong communication and interpersonal skills.
• Customer-oriented with a proactive attitude towards problem-solving.
• Ability to multitask and manage time effectively in a fast-paced environment.

Why Join Us?

• Gain valuable experience in a client-facing role with opportunities for growth and development.
• Work in a supportive and collaborative team environment.
• Convenient office location in Singapore’s Jurong East district.
• Flexible working hours available to accommodate family commitments (e.g., start late or end early).
• No overtime required—enjoy a balanced work-life schedule.

Company Overview

We are a local management consultancy firm specializing in accounting, audit, secretarial, and taxation services since 1984. Located near Jurong East MRT, we offer a supportive environment and are an Accredited Training Organisation for CA (Singapore).

Job Summary

Support corporate secretarial functions by preparing official documents, maintaining records, submitting filings to government agencies, and assisting clients to ensure compliance with statutory requirements.

Responsibilities

• Prepare board resolutions, minutes of meetings, and corporate documents using standardized templates to ensure accuracy and compliance
• Maintain and update share register files and minutes books to keep corporate records current
• Submit statutory documents electronically to government agencies such as ACRA, IRAS, and MOM within required deadlines
• Monitor and track clients’ compliance deadlines to prevent regulatory breaches
• Respond promptly and professionally to clients’ queries via phone, email, and face-to-face meetings to provide excellent customer service
• Support the corporate secretarial team in managing a diverse client portfolio by assisting with administrative and secretarial duties
• Use Microsoft Word and Excel to prepare and organize corporate documents efficiently
• Work independently and collaboratively within the team to meet operational goals
• Apply strong organizational skills to manage multiple tasks and maintain attention to detail in document preparation and filing

Required competencies and certifications

• Diploma or Degree in any discipline
• Proficiency in Microsoft Office (Word, Excel)

Preferred competencies and qualifications

• Enthusiastic and eager to learn with a positive attitude
• Strong communication skills, both written and verbal

Other Information

• On-the-job training provided, including hands-on experience with corporate secretarial duties
• Gain exposure to a wide range of industries and clients
• Friendly and supportive team culture
• Convenient office location in Singapore’s Jurong East district