Total 2 job vacancies by Ram Lifting Technologies Pte. Ltd.

Responsibilities

• Design and develop mechanical and hydraulic systems based on industry standards, good engineering practices and contractual requirements
• Perform design/sizing/selection/integration of steel structures, mechanical & hydraulic components
• Design and produce mechanical and hydraulic system drawings/BOM and all associate project document such as operation and maintenance manual
• Carry out function testing/troubleshooting/commissioning in factory as well as in container terminals
• Provide engineering support/advice to Sales, After-Sales and Production department and conduct user training when required

Requirements

• Degree in Mechanical or Mechatronic Engineering
• Experience in design of machines, mechanism, components and hydraulic system, preferably in heavy industries such as cranes and construction equipment
• 3D CAD design experience and ability to conduct engineering calculation and analysis according to industry standard are essential
• Knowledge in steel fabrication and machining processes will be an advantage
• Experience in design set-ups, component selection, testing and troubleshooting preferred

The Company

RAM Spreaders is a world leading lifting accessories supplier that provides container handling solutions to ports and terminals around the world.

Backed by over five decades of experience, operating in more than 70 countries across six continents, we have established a presence in terminals of every scale.

Role

We are looking for an experienced and results-driven professional to lead our Parts Sales Division. The successful candidate will be responsible for driving sales growth, ensuring customer satisfaction, maximizing profitability, and improving operational efficiency.

He/She will develop and implement sales, marketing, pricing, and customer service strategies, while managing inventory to prevent stockouts and building strong, lasting customer relationships, besides being effectively lead and motivate a team, to build strategies and business plans that affect organisational change to grow and consolidate the spares business.

Key Responsibilities

Strategic Planning & Sales Growth
- Formulate and implement sales and business plans to drive revenue and profitability.
- Monitor, track, and review sales performance, taking corrective actions where necessary.
- Lead sales initiatives in coordination with the team to expand aftermarket parts revenue.

Marketing & Customer Engagement
- Develop and execute marketing strategies to retain existing customers and acquire new ones.
- Strengthen competitiveness and grow market share in parts sales.
- Address customer complaints in terms of quality, pricing & lead-time promptly to ensure high satisfaction.

Aftersales & Service Integration and Refurbishment Business
- Systemize tracking of new equipment service schedules and analyze equipment usage to predict future parts requirements.
- Develop service-related parts sales opportunities by educating customers on the value of genuine (OEM) parts.

Inventory Management
- Oversee global inventory to ensure availability and meet delivery commitments.
- Establish stock level and replenishment procedures to optimize lead times.
- Proactively manage inventory to minimize surplus and avoid obsolescence.

Qualifications & Experience

• Experience in management of a spare parts team/department.
• Degree in Business, Sales, Marketing, or related field.
• More than 12 years of proven experience in Parts Sales and Inventory Management within automotive, heavy equipment, or industrial parts industries.
• Strategic thinker with hands-on problem-solving ability.
• Excellent communication, negotiation, and relationship-building skills.
• Experience in automotive dealerships, heavy equipment or distribution network is required for this role.