We’re Hiring: File Managers Who Don’t Let Anything Slip
If you thrive in organised chaos, take pride in airtight systems, and genuinely feel responsible when a deadline looms — this role was built for you.
This is not a conventional administrative position.
This is the operational backbone of the practice.
As a File Manager, you will take full ownership of the files assigned to you — managing them end‑to‑end as if they were your own business unit. From timelines and filings to billing, collections, and cash flow, you ensure that nothing — and no one — drops the ball.
What You’ll Own
- Full accountability for every file assigned to you, ensuring nothing falls through the cracks
- Financial management of files, including billing, invoicing, monitoring collections, and maintaining healthy cash flow
- Ensuring all financial, procedural, and court-imposed deadlines are strictly met
- Maintaining files and ensure that they are accurate and current
- Proactively tracking timelines and anticipating upcoming deadlines well in advance
- Preparing, filing, and managing legal documents promptly, accurately, and systematically, both digitally and physically
- Acting as a key point of contact for client liaison personnel — handling communications with professionalism, clarity, and responsiveness
- Coordinating seamlessly with lawyers, colleagues, and third parties including Chambers, SIAC, courts, vendors, and service providers
- Overseeing, guiding, and mentoring administrative assistants — setting standards and ensuring consistency of execution
- Identifying risks, bottlenecks, or delays early and taking initiative to resolve them before they escalate
What You Bring to the Table
- Ruthless attention to detail — accuracy is non‑negotiable
- An obsession with timelines (yes, reminders for your reminders are encouraged)
- A strong sense of ownership and accountability — you don’t wait to be told twice
- Exceptional organisational and prioritisation skills
- The ability to juggle multiple matters calmly and confidently under pressure
- Prior experience in administrative, operations, or file management roles (Legal or professional services experience is a strong advantage)
- Comfort and competence with MS Office, legal practice management systems, AI tools
- Strong written and verbal communication skills with excellent English proficiency
- The ability to work effectively with diverse personalities — lawyers, clients, courts, and vendors alike
- A professional mindset that balances precision, discretion, and initiative
Why This Role Matters
File Managers are the managers of execution.
When files are well‑managed, deadlines are met, cash flow is healthy, and the team can operate at its best.
If you take pride in being the person everyone relies on — the one who ensures things are done right, on time, and without drama — you’ll thrive here.
Ready to Raise the Bar?
If you’re someone who:
- thrives on precision,
- values accountability, and
- wants a role where your organisational mastery genuinely makes an impact
We’d love to meet you.
Apply now or reach out — let’s make things happen.
