Total 97 job vacancies by NielsenIQ

This position will be responsible for maintaining/enhancing customer relationships with an aim to improve client satisfaction, via increasing client ROI & driving the adoption of new capabilities. This role will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendation, based on a deep understanding of client business and expertise across NielsenIQ solutions.

Client Engagement Model

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives
• Leads Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together to act on/resolve issues.
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.

Client Servicing and Value Creation

• Responsible for analyzing NIQ’s Retail Audit data to produce meaningful and actionable insights to present to the clients’ stakeholders on a monthly basis.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client

Discovering and Proposing

• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.

The Sales Lead for Malaysia is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

We are looking for a GenAI Insights Specialist to join our team and help translate the capabilities of large language models into measurable business value across consumer-facing industries such as FMCG, retail, and automotive. In this role, you will design, evaluate, and optimize generative AI solutions across the lifecycle — from problem framing and prompt engineering to evaluation frameworks, cost optimization, and insight delivery to marketing, brand, and commercial stakeholders.

You will sit at the intersection of applied AI, marketing analytics, and product, partnering closely with data scientists, engineers, and business teams to turn unstructured consumer, campaign, and category data into trustworthy, production-grade GenAI insights.

Key Responsibilities

• Design, develop, and refine prompts and prompt chains for a range of GenAI use cases including summarization, classification, extraction, reasoning, and Q&A over enterprise data.
• Build and maintain evaluation frameworks (offline and online) covering accuracy, faithfulness, hallucination rate, bias, latency, and cost, using both automated metrics and human-in-the-loop review.
• Conduct systematic experimentation across models, prompting techniques (few-shot, CoT, ReAct, self-consistency, etc.), and retrieval strategies; document trade-offs and recommend the best configurations.
• Drive token and cost optimization through prompt compression, context pruning, caching, batching, model routing, and selection of the right model tier for each task.
• Partner with engineering on RAG pipelines, agentic workflows, and tool use; identify failure modes and propose mitigations.
• Translate model outputs into clear insights, dashboards, and narratives for business stakeholders; quantify impact and ROI of GenAI initiatives.
• Apply GenAI to marketing analytics use cases such as consumer review mining, social listening, campaign performance summarization, creative analysis, category and competitor intelligence, shopper insights, and brand health tracking.
• Stay current with the rapidly evolving GenAI landscape (new models, techniques, benchmarks, safety practices) and bring relevant innovations into the team.
• Contribute to responsible AI practices: red-teaming, prompt injection awareness, PII handling, and compliance considerations.

• Creation, Addition, Disposal of Assets.
• Depreciation Run / posting.
• Preparing & posting of Journals.
• Preparing reconciliations of balance sheet accounts, investigating, and resolving discrepancies as needed.
• Responsible for month-end close activities for Fixed Assets.
• Fixed assets accounting and reconciliations.
• Posting Fixed Assets related Journals, making reconciliations and preparing various reports.
• Extraction of Fixed Asset Register.
• Providing support to the countries for the quality submission of the Reporting pack.
• Collecting / Creating the back-up for the all the topside Journals posted.
• Support external and internal audits with supporting documentation, archive retrieval, journal walk throughs, and other audit requirements under the supervision of the Operational Controller.
• Maintain internal process documentation to reflect the most up-to-date ways of work
• Ensure standard operating procedures are operationalized and consistent in both content and format with expectations laid out by Global Financial Controlling.
• Work with Procure to Pay, Order to Cash, Business Finance (FP&A), treasury, Banking and other teams internally on processes and systems.
• Provide support to internal audit for internal control or audit purposes.

MRI-Simmons is seeking an Automation Engineer with hands-on ability in designing, developing, and implementing automated tests using Playwright for our web applications. The ideal candidate will be comfortable collaborating with cross-functional teams to ensure quality and reliability of all application features/functions.

• Test Automation Development: Design, develop, and maintain automated test scripts using Playwright to validate the functionality of web applications.

• Test Planning: Collaborate with QA analysts and developers to understand requirements and develop comprehensive test plans and strategies.

• Execution and Reporting: Execute automated test scripts, analyze test results, and report defects using appropriate tools and methodologies.

• Continuous Integration: Integrate automated tests into CI/CD pipelines for continuous testing and deployment. • Test Framework Maintenance: Maintain and enhance the test automation framework to improve efficiency, reliability, and scalability.

• Code Reviews: Participate in code reviews to ensure test scripts are well-written, efficient, and follow coding best practices.

• Documentation: Create and maintain technical documentation related to test automation processes, frameworks, and scripts.

• Collaboration: Work closely with developers, QA analysts, and other stakeholders to identify testing requirements and ensure timely delivery of high-quality software.

We’re looking for an experienced analytic Account Manager to support and grow the NielsenIQ BookScan retailer panel in Australia. In this role, you’ll act as a trusted advisor to retailers, analyse and deliver high-quality insights, and ensure the accuracy and integrity of BookScan data. You’ll manage the BookScan panel and key relationships, contribute to panel growth, and collaborate across the business to enhance our products and services. 

Responsibilities 

• Panel Management: Manage and support retailer accounts participating in the BookScan panel 
• Client Engagement: Recruit new retailers, manage onboarding/offboarding, and strengthen panel engagement; Build strong client relationships through presentations, workshops, and ongoing communication 
• Training & Enablement:  Provide training to help clients maximise the value of BookScan services 
• Data Quality: Ensure accurate weekly data through quality checks, issue resolution, and regular retailer audits 
• Insight & Analysis:  Deliver clear, actionable insights by using your analytic skills to work with multiple data sources 
• Work with BookData colleagues, the General Manager, and wider NIQ teams on product improvements and integrated solutions 
• Contribute positively to team culture and uphold NielsenIQ values 

Senior Manager – Innovation (Customer Success)

NielsenIQ BASES

Job Description

Innovation matters. With best‑in‑class research and predictive analytical tools, NielsenIQ BASES is the global leader in analyzing and consulting on new products. We help our clients shape product ideas, craft messaging that inspires action, and define optimal launch strategies.

At NielsenIQ, you will work with industry‑leading marketers and see your work come to life. Have you ever wanted to modernize the brand of an iconic Noodle company? Or discover the next breakthrough energy drink? At BASES, you can.

Be curious. Be collaborative. Be forward‑thinking.

Join the Innovation team and work with our clients as a trusted advisor, problem solver, and the voice of NielsenIQ BASES.

Responsibilities

Client & Business Leadership

• Act as a trusted advisor to clients, providing strategic guidance on innovation, research design, and insight generation
• Build and maintain strong, long‑term relationships with key client stakeholders
• Partner with Commercial and Customer Success teams to identify, shape, and convert new business opportunities
• At times, prepare and present proposals, study designs, and cost estimates, ensuring alignment with client objectives and commercial targets
• Identify and recommend enhanced or new BASES solutions that address evolving client needs

Project Delivery & Analytical Excellence

• Lead the end‑to‑end delivery of projects, ensuring quality, timeliness, and compliance with BASES standards
• Construct and implement analytical plans
• Translate complex data into clear, compelling narratives with actionable recommendations
• Oversee project scope, timelines, and costs, proactively monitoring risks and communicating changes to clients
• Present study results confidently to senior client audiences

Financial & Operational Ownership

• Own financial performance for assigned projects and accounts, including revenue delivery, margin discipline, and timely revenue recognition
• Ensure accurate forecasting, cost control, and adherence to operational performance indicators
• Partner with leadership to support regional financial objectives and operational planning

People Leadership & Team Development

• Lead, coach, and develop a team of analysts and managers to deliver high‑quality work and grow their capabilities
• Create an environment of clarity, accountability and collaboration
• Provide regular, constructive feedback and conduct timely performance and development conversations
• Ensure effective workload planning, resourcing, and prioritization across the team
• Act as a role model for NielsenIQ and BASES values, fostering engagement, inclusion, and high performance

Continuous Improvement & Knowledge Leadership

• Contribute to and/or lead internal initiatives, global CS workstreams, and process improvements
• Encourage innovation in ways of working, tools, and methodologies while maintaining BASES quality standards
• Promote knowledge sharing and best practices across teams and the broader organization

A Little Bit About You

Curiosity drives your interest in what moves the market. You see potential in percentages and stories behind the numbers. Managing time, priorities, and deadlines comes naturally to you, and you are known for your organization and follow‑through.

You bring clarity and structure to team leadership, helping people do their best work while growing their skills and confidence. You care deeply about clients, challenge thinking with insight, and inspire trust through your expertise and judgment. You are always looking ahead - anticipating what’s next for your clients, your team, and the business.

About Job

Software Engineer- (Java, Angular) - Chennai

NIQ is a global consumer intelligence and retail measurement company. It specializes in providing complete visibility into consumer behavior, retail performance, and market trends. The Delivery Management function within NIQ. The Delivery Management provide all dimension instructions required to build an datasets and manage access rights for users to datasets. 

Key Responsibilities

• Design, build, test, and deploy backend services using Java and Spring Boot.
•  Develop and maintain RESTful APIs to integrate with both internal and external systems.
• Work with relational databases such as MySQL, PostgreSQL, and Snowflake, including schema design, query development, and performance tuning.
•  Utilize NoSQL technologies like MongoDB for scalable data handling.
• Implement strong logging, error management, and monitoring solutions.
• Participate actively in code reviews, architectural discussions, and Agile/Scrum ceremonies.
• Troubleshoot production and development issues, conduct root-cause analysis, and deliver dependable resolutions.
• Use GitHub for source control, collaboration, and CI/CD workflows.
• Contribute to enhanced developer productivity with tools like GitHub Copilot.

MRI-Simmons is seeking Senior Business Analyst with analyzing complex business processes, identifying areas for improvement, and developing strategic recommendations by leveraging data insights to drive organizational goals. The ideal candidate works closely with product managers and stakeholders across various departments to understand business needs, design solutions, and ensure successful implementation of new systems or processes, typically managing more complex projects and providing guidance to developers and other analysts.

Roles and Responsibilities:

• Business Needs Assessment: Conduct in-depth analysis of business operations, identifying pain points, inefficiencies, and opportunities for improvement across different departments. 
• Requirements Gathering: Elicit, document, and prioritize detailed business requirements from stakeholders, ensuring alignment with overall business objectives.
• Data Analysis: Utilize data analysis tools to extract meaningful insights from large datasets, identifying trends and patterns to inform decision-making.
• Solution Design: Develop comprehensive solutions, including process improvements, system enhancements, or new applications, considering cost-benefit analysis and feasibility.
• Stakeholder Management: Build strong relationships with key stakeholders, effective communication of analysis findings, recommendations, and project updates.
• Project Management: Lead and oversee business analysis activities on complex projects, ensuring timely delivery and adherence to project scope.
• Change Management: Facilitate the transition to new processes or systems, providing training and support to end-users.

As a Senior Research Executive, you’ll take the lead on delivering impactful insights to clients across Australia and New Zealand. You’ll manage projects more independently, mentor junior team members, and play a key role in building strong client relationships.  

• Lead the execution of research projects from briefing to delivery, ensuring high-quality outputs.   
• Serve as a primary contact for clients, managing expectations and providing strategic input.  
• Translate complex data into clear, actionable insights that drive business decisions.  
• Mentor and support Research Executives, fostering their growth and development.  
• Present findings to clients and internal stakeholders with confidence and clarity.  
• Contribute to internal initiatives and help shape best practices across the team.  

ABOUT THIS JOB  
We won’t say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today’s leading global companies. 

RESPONSIBILITIES 

• Managing clients and their respective projects custom research team in matters of market research based on experience in one or more sectors (Auto, financial services; media, telecom & technology, energy, etc.) 
• Reporting to a project lead, you will be responsible for the successful execution of customized quantitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing. 

Client Management 

• Managing clients and their respective projects from beginning to end, including making actionable recommendations to support key business objectives 
• Consistently exceeding client expectations from project inception through completion 

Project Management 

• Successfully manage multiple projects simultaneously, all in different design/analysis stages 
• Proactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely manner 
• Coordinating project task activities between your project team and internal support/operations team(s) 
• Consulting (Questionnaire Design, Analysis, Reporting & Writing) 
• Assist in the development of strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc. 
• Designing questionnaires/focus group screeners/interview guides to meet the specific or unique client objectives 
• Synthesis and communication of both primary and secondary research findings into actionable insights according to the client’s objectives 
• Full reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawing insightful conclusions and providing recommendations, where applicable. 
• Provide "in office" research, administrative and operational support to senior staff 
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness 

A LITTLE BIT ABOUT YOU

• Proactive.
• Able to influence and persuade.
• Strong customer service and interpersonal communication skills.
• Ability to analyse and interpret data in a challenging and insightful manner.
• Strong and articulate verbal and written communication skills.
• Efficient time management, ability to multi-task and detail-oriented.
• Displays maturity and creative problem-solving skills in handling crises.
• Recommend improvements in work processes within area of responsibility.
• Analyses and interprets financial information to ensure the achievement of business targets and early identification of issues/crisis. 

About Job

Associate Support Specialist, Chennai

The Associate Support Specialist will serve as the first point of contact for IT support within the organization. This role involves providing Level 1 technical assistance to end-users, resolving incidents, and fulfilling service requests in alignment with agreed Service Level Agreements (SLAs). The ideal candidate should possess strong troubleshooting skills, customer service orientation, and the ability to work in a fast-paced environment.

Responsibilities

• Act as the initial point of contact for IT-related issues via phone, email, chat, or ticketing system. 
• Diagnose and resolve Level 1 technical issues related to hardware, software, operating systems (Windows, MacOS), and mobile platforms (iOS, Android). 
• Handle password resets, account unlocks, and basic user account administration. 
• Install, configure, and manage software on end-user systems. 
• Provide support for VPN, remote access, and basic network connectivity issues. 
• Document all incidents and service requests accurately in the ITSM tool (ServiceNow). 
• Escalate unresolved issues to Level 2/3 support teams following defined escalation procedures. 
• Maintain high standards of customer communication and ensure timely updates on ticket status. 
• Contribute to knowledge base articles and FAQs for common issues. 
• Ensure compliance with ITIL practices and organizational policies. 
• Respond promptly to requests for assistance and confirm completion. 
• Follow standard operating procedures, adhere to company policies, and respect ground rules

About Job:

Software Engineer - (Scala, Spark, Azure), Chennai

As a Big Data Software Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Ingestion Services is working on unifying and standardizing several varied ingestion methodologies and convergence initiatives with latest Big Data services on Spark, Scala, Databricks, PySpark and leverage GitHub to support things like CI/CD and integrations and continuing to adopt the best in class cloud-native, cloud-agnostic technologies. Our team is co-located and agile, with central technology hubs in Chennai and Pune. Expertise in Spark, Scala, Databricks are mandatory. Skills in PySpark, GitHub, AI, Azure are welcome additions. AI readiness and DevSecOps exposure are key additional facets to possess and exhibit. 

Responsibilities:  

• Understanding user needs and how they fit into the overall, global solution design  
• Configuring & Implementing Application and Integration Service to support Business needs  
• Prototyping new features and integrations aligned to business strategy by introducing innovation through technology  
• Following source & test-driven development best practices  
• Troubleshooting and identifying root cause analysis while resolving the issues  

This role supports Open Content Product Operations by delivering high-quality analysis, reporting, and performance visibility against clearly defined requirements. You will work with large, varied datasets to produce robust, trusted outputs that inform operational and product decision-making. 

A core focus of the role is working with Open Content data — data spanning multiple sources, formats, markets, and use cases — and applying strong technical skills and data judgement to select appropriate data, ensure quality, and build reliable reporting, primarily using Power BI. 

The role also contributes to improving efficiency by reducing manual reporting and data preparation, through a combination of building automation directly where possible and working with technology or data engineering teams to implement more scalable solutions.

Key Tasks / Responsibilities:

• Deliver analysis, metrics, and reporting against clearly defined output requirements, working closely with Product Operations and Product Management 

• Identify, extract, clean, and structure data from available sources to create accurate, consistent datasets 

• Build, maintain, and enhance Power BI dashboards and reports, including data models, measures, and recurring reporting outputs 

• Create and maintain trusted business metrics and KPIs, ensuring clear definitions, documentation, and transparency around assumptions or limitations 

• Analyse open content data to support coverage measurement, performance tracking, and operational insights 

• Identify manual, repetitive, or inefficient reporting and data processes and drive improvements through automation, including building automation directly and working with data, platform, or engineering teams to raise tickets and support the creation of APIs, feeds, or data pipelines 

• Collaborate with cross‑functional stakeholders (e.g. Product, Operations, Finance, Technology) to gather inputs, align definitions, and ensure reporting accuracy 

• Produce clear supporting documentation and summaries to enable effective understanding and reuse of data and reports 

• Adhere to data governance, privacy, and quality standards