Total 68 job vacancies by Jobline Resources Pte. Ltd.

Responsibilities

• Data Network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring).

• Bandwidth management and protocol prioritisation on circuit.

• Work with carriers and other circuit providers to implement new or upgraded data communications networks. 

• Perform data network disaster back-up and recovery including data network contingency planning. 

• Work with carriers and other circuit providers to perform any operations activities including fault/problem management 

• Provide network services to MAC requests of workstation/users.

• Manage router/switch configurations and access list, firewalls, IP addresses and related services (i.e., DNS/DHCP).

• Perform asset management including hardware, software licenses and lines.

• Manage and co-ordinate physical (e.g., equipment) and logical (e.g., IP address changes and management to ensure no duplicates, etc.) installs, moves, adds and changes. 

• Monitor and provide alert on abnormalities found in logs.

• Update details changes onto relevant operation documentation.

• Perform network switching and providing status report.

• Perform network optimisation to ensure network resources are used optimally. 

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or a related field.

• Minimum 3 years of hands-on experience supporting enterprise network and security environments, including: 

  • HPE Aruba Networks (switches, access points, gateways, ClearPass Network Access Control) 

  • Palo Alto Networks (software and hardware firewalls, including Panorama) 

  • Check Point firewalls 

  • BeyondTrust

  • EfficientIP (DNS, DHCP, IP Address Management)

• Rotational standby support is required.

Licence no: 12C6060

Responsibilities

• Monitor systems performance and usage, including response times

• Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting

• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security

• Determine the systems’ short- and long-term requirements

• Manage systems report production

• Advise senior leaders on system concepts and functional capabilities

• Provide technical advice to the team and clients on installation, setup, configuration of systems

• Interpret internal or external business issues and recommends solutions/best practices

• Implement plans to make systems available to users in a shared, secure and controlled manner

• Lead the development of new systems as per the system requirements

• Design security and integrity controls

• Conduct new systems testing and implementation

• Define the system maintenance procedures

• Analyze the use of new systems to identify enhancement needs

• Lead research initiatives for the development of advanced and automated approaches for system administration

• Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security

• Conduct regular system audits and upgrades

• Develop automated processes to define, measure, and report on service quality, stability and capacity

• Oversee the assessment of risks to systems 

• Identify complex system issues to provide advisory to the stakeholders

• Investigate cause of systems issues

• Resolve complex issues

• Provide escalation support for issues presented by the user  

Requirements

• Degree in Computer Science, Engineering or equivalent with At least 3-4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management.

• Certification in MCSA/MCSE preferred.

• Strong communications skills with stakeholders at all levels.

• Experience in healthcare applications preferred.

• Need to be comfortable to do night activities – patches, upgrades, tech refresh and maintenance as well as 24/7 standby (rotational)

Licence no: 12C6060

Responsibilities

• To lead, manage, drive the Operations/Projects for  Managed Services outsourcing client assigned.

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation andnotification).

• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the  Problem Management, ensuring the appropriate  Business implement actions to prevent reoccurrences of the same issue.

• Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized.

• Coordinating Change Management activities as required.

• Identify, implement and drive service improvements to increase customer satisfaction.

• Forecast resource demand to ensure Business can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.

• Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• The Service Delivery Manager may supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

  • Technical Infrastructure implementation,

  • Project management skill set,

  • A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

  • People management skill set

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Responsibilities

• Strategic Sourcing & Market Intelligence: Identify and develop a resilient supply base. Monitor market trends and global economic shifts to provide insights that influence project forecasting and budgeting.

• Tender Leadership: Lead complex RFI, RFP, and RFQ processes. Ensure all sourcing activities align with corporate Procurement Governance while maintaining speed and agility.

• Commercial Negotiation: Execute negotiation strategies that optimize Total Cost of Ownership (TCO). Focus on securing competitive pricing alongside favorable payment terms, risk-sharing frameworks, and service level agreements (SLAs).

• Financial & Data Analysis: Conduct rigorous price and cost-structure analysis. Adjudicate awards by building data-driven business cases for management approval.

• Stakeholder Management: Collaborate with internal departments to align procurement strategies with operational needs.

• Contract & Risk Management: Proactively identify vulnerabilities in the supply chain. Manage vendor performance and lead dispute resolutions to ensure continuity of supply and quality excellence.

• Operational Oversight: Supervise the full PO lifecycle, including change orders and delivery tracking, ensuring seamless closing and financial reconciliation.

Requirements

• Minimum 5 years of experience in procurement or supply chain, ideally within an engineering environment.

• Degree or Diploma, preferably in Engineering, Information Technology or Supply Chain Management.

• Proficiency in SAP (preferred) or similar ERP systems. 

• Ability to multitask and prioritize based on business urgency and impact.

• Confident communicator capable of influencing stakeholders across different levels and cultural backgrounds.

• High ethical standards with a meticulous eye for detail and a self-motivated drive for excellence.

Licence no: 12C6060

Responsibilities

• Administrating Active Directory and Windows Update Services

• Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff. 

• Performing system recovery if needed.

• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.

• Ensuring that the System runs according to contractual specifications after problem resolution.

• Providing advice on system / database performance monitoring and tuning.

• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.

• Complete all Service Requested accordingly to SLA timeframe.

• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability. 

• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.

• Coordinating system development tasks to include design, integration and formal testing on the Change Request.

• Overseeing all transitions into production on the Change Request.

• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.

• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.

• Managing and document system configurations on the Change Request.

• Perform troubleshooting and resolve incident based on SLA.

• Generating the relevant administrative records and reports.

Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.

• Minimum 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage

• Able to handle demanding service response and recovery turnaround

• Able to manage daily support tasks to meet stringent SLA requirements

• Preferably with Microsoft Certification and/or ITIL certification.

• Dynamic, customer oriented, experience working in a fast paced environment.

• Good Knowledge of following products will be advantageous:-Linux,Unix,Active Directory/DNS/GPO, ADFS, Microsoft Azure Stack,Microsoft Windows 2016-2022

Licence no: 12C6060

Responsibilities

• Analyse, design, develop, implement, and provide post-production support for Android mobile applications.

• Translate UI/UX designs and wireframes into high-quality, scalable code.

• Design, build, and maintain high-performance, reusable, and reliable Android applications.

• Ensure optimal application performance, quality, and responsiveness.

• Identify performance bottlenecks, troubleshoot issues, and fix defects.

• Maintain code quality, organization, documentation, and test automation.

• Support deployment, release, and post-release activities in production environments.

• Collaborate closely with backend, QA, and business teams in an agile delivery model.

Requirements

• Diploma, Polytechnic, or bachelor’s degree in computer science, Engineering, or related field

• 3–5 years of relevant Android development experience

• Strong understanding of Android UI/UX standards and Material Design

• Experience working in Agile / Scrum environments

• Strong communication skills and ability to work in a collaborative team

• Proactive mindset with strong ownership, quality focus, and adaptability

Mandatory

• Android mobile development using Kotlin and/or Java

• Strong understanding of Android SDK, app lifecycle, and multiple Android versions

• Experience integrating RESTful APIs

• Experience with offline storage, threading, and performance tuning

• Proficient in Git / SVN version control

• SQL and database interaction experience

Licence no: 12C6060

Responsibilities

• Design, develop, and deploy backend cloud services using serverless and server-based architectures in AWS/Azure.

• Manage and maintain cloud infrastructure and backend resources in a hybrid environment

• Implement and manage:

i) Secure role-based access control (RBAC)

ii) Authentication and authorisation mechanisms

• Set up and maintain system monitoring, logging, and alerting, including notifications via email or messaging

• Perform ongoing code maintenance and develop new backend features

• Enhance system performance, scalability, reliability, and cost-effectiveness

• Develop and maintain API documentation using OpenAPI standards

• Support frontend systems by providing stable, well-documented backend APIs

• Apply cybersecurity measures for cloud environments and data protection

• Troubleshoot and resolve backend and infrastructure issues to ensure system uptime

• Communicate with management and stakeholders to align technical solutions with business objectives

Requirements

• Bachelor’s degree in Computer Engineering, Computer Science, or equivalent

• Strong experience in backend development and cloud platforms

• Proficiency in Python, Java, .NET, or similar backend languages

• Experience with:

i) Serverless platforms (e.g. AWS Lambda)

ii) Container technologies and orchestration (e.g. Docker)

• Good working knowledge of DevOps practices in hybrid cloud environments

• Experience in designing IoT Sensor integration will be plus point

• Experience with infrastructure monitoring, logging, and alerting tools

• Strong analytical, troubleshooting, and communication skills

Licence no: 12C6060

Responsibilities

• Design, develop, and maintain end to end data pipelines for ingesting, transforming, and delivering data from multiple source systems (databases, files, APIs, streaming platforms).

• Build and optimize ETL / ELT workflows using SQL, Python, and enterprise data integration tools.

• Ensure data pipelines are scalable, resilient, and performant to meet operational and analytical requirements.

Database & Data Platform Management

• Work hands on with RDBMS platforms such as Oracle, DB2, SQL Server, or PostgreSQL for data extraction, transformation, and performance tuning.

• Develop and optimize SQL queries, views, and stored procedures to support reporting and analytics use cases.

• Support data modelling activities (logical and physical) for analytics and reporting layers.

Data Quality, Governance & Operations

• Implement data validation, reconciliation, and monitoring to ensure data accuracy, completeness, and consistency.

• Support operational data activities, including incident investigation, root cause analysis, and remediation.

• Maintain clear documentation for data pipelines, schemas, and operational processes to support audits and knowledge transfer.

Collaboration & Stakeholder Engagement

• Collaborate with business users, product owners, and downstream teams to gather requirements and translate them into technical solutions.

• Work closely with Data Analysts, BI developers, and Data Scientists to enable dashboards, reports, and advanced analytics.

• Participate in Agile ceremonies and contribute to sprint planning, estimation, and delivery

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

• Strong hands on experience with SQL and relational databases (Oracle, DB2, SQL Server, PostgreSQL).

• Experience building and supporting ETL / data pipelines in enterprise environments.

• Solid understanding of data modelling, data quality, and data lifecycle management.

• Ability to troubleshoot data issues and work in production / operational environments.

• Experience with Python for data processing or automation.

• Experience with data streaming technologies (e.g. Kafka, Spark, NiFi).

• Experience with BI and visualization tools such as Tableau, Qlik, or Power BI.

• Knowledge of cloud or hybrid data platforms and orchestration tools.

• Knowledge of Agile / DevOps practices and CI/CD for data pipelines.

Licence no: 12C6060

Responsibilities

• Requirements Gathering & Analysis: Collaborate with stakeholders to define business needs and translate them into detailed functional specifications, user stories, and acceptance criteria.

• Process Mapping & Design: Analyze existing business workflows and re-engineer them for optimization on the ServiceNow platform, ensuring adherence to best practices.

• Solution Definition: Work with architects and developers to design effective, scalable solutions, bridging the gap between requirements and technical implementation.

• Documentation & Training: Maintain process documentation, user stories, and support materials; conduct user training and workshops to drive platform adoption.

• Platform Support & Enhancement: Identify opportunities to improve existing ServiceNow functionality and manage enhancement requests (BAU).

Requirements

• A Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent. 

• At least 3-4 years of relevant working experiences 

• Typically 4+ years as a BA, with at least 2 years in ServiceNow-specific projects.

• Domain Knowledge: Expertise in ITIL framework and ServiceNow modules (ITSM, HRSD, CSM).

• Certifications: ITIL Certification, ServiceNow Certified System Administrator (CSA), or Business Analyst certifications.

• Skills: Strong communication, workshop facilitation, and proficiency in Agile methodologies

• Advanced proficiency in ServiceNow Platform is required. Advanced proficiency in Business Process Analysis Tools, Business Process Design, Requirements Analysis, and Business Model Strategy is suggested

Licence no: 12C6060

Responsibilities

• Responsible for analyzing the organization and designing its processes and systems.

• Assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.

• Additionally, you will define the future state and/or business solution.

• You are expected to be an SME, collaborate and manage the team to perform, and make team decisions.

• You will also engage with multiple teams and contribute to key decisions.

• Provide solutions to problems for your immediate team and across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering or equivalent 

• At least 5-6 years of relevant working experiences

• Business Process Analysis Tools proficiency is required.

• Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

Must have skills / Primary skills

• Experience in Data Migration and conversion of data

• Good in SQL scripts

• Basic SAP Debugging

• Healthcare industry knowledge will be advantageous

• Good in Stakeholder handling

Licence no: 12C6060

Responsibilities

• Actively monitoring data centre systems, including servers, network devices, storage systems.

• Monitoring and recording environmental conditions within the data centre, such as temperature, humidity, and power usage. Ensure aircon is in healthy state.

• Ensuring compliance with physical security procedures, managing access control, and managing CCTV and security access.

• Eye-ball checking of system faults and failures

•  Coordinate all works in the data centre – eg. packing tapes for transport, preparing for incoming or outgoing equipment with DC Facility Management.

• Escorting engineers/customers when required.

• Onboarding and offboarding customers when required.

• Troubleshoot and escalate issues according to escalation matrix and procedures.

• Respond to calls and emails from Operations Managers, customers, etc.

• Return to HQ on adhoc basis when requested.

•  Maintaining accurate records of data centre operations, including access logs, environmental data, and incident reports.

• Any other duties as assigned by management.

Requirements

• Possesses minimum NITEC in IT related discipline or Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems 

• Preferable 3 years’ experience in Data Center Operation 

• Possess excellent oral and written communication skills 

• Good customer service aptitude, and strong work ethic. 

• Good technical knowledge on Data Centre monitoring tools. 

• Working knowledge of Data Centre Mechanical & Electrical for operation. 

• Basic knowledge of Windows Server operating system and network infrastructure. 

• Basic knowledge on Windows 10 and M365 apps (Excel, Word, outlook, sharepoint, etc) 

• Self-driven and able to work independently

Licence no: 12C6060

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged. 

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or  Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements

• Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working. 

• Able to work shift including weekends and public holidays.

Licence no: 12C6060

Responsibilities

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost and scope.

• Manage and oversee project documentations and subcontractor matters

• Perform system setup, database setup, resolve technical & design issues

• Support for IT infrastructure comprising Microsoft OS

• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project

• Installation, debug and troubleshooting IT-related issues

Requirements

• Degree/ Diploma in Project Management/ Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or equivalent.

• Experience in Project Management, IT Management Systems Deployment or equivalent experience 

• Proficient in Database, Cybersecurity and Windows OS Virtualization.

• Able to perform work independently and a team player. 

• Knowledge in any of the following will be a strong plus: 

i) SQL management studio application and database table,

ii) Vulnerabilities Assessment,

iii) Software development knowledge

iv) Setup and install access control system e.g., key manage system, CCTV, card reader or gantry. 

v) Redundancy technology knowledge e.g., failover clustering, Nic teaming etc. 

vi) Network Switch Configuration

Licence no: 12C6060

Responsibilities

• Handle daily maintenance, monitoring, and troubleshooting of servers and applications. 

• Manage and optimize Linux systems, including log analysis and basic security hardening. 

• Maintain and operate databases such as MySQL, MongoDB, PostgreSQL, and Redis. 

• Deploy, manage, and configure Kubernetes clusters and related resources. 

• Install and maintain Hadoop ecosystem components (HDFS, HBase, Hive, YARN). 

• Deploy and maintain middleware services including Kafka, Elasticsearch, Zookeeper, and Nginx. 

• Write documentation and automation scripts to improve operational efficiency.

Requirements

• Diploma holder with 3+ years of experience in system operations or related roles.

• Strong proficiency in Linux and basic networking fundamentals.

• Hands-on experience with MySQL, MongoDB, PostgreSQL, and Redis.

• Proficient with Kubernetes and familiar with key resource objects and configurations.

• Familiar with maintaining Hadoop components. 

• Experience with Kafka, Elasticsearch, Zookeeper, and Nginx.

• Good communication skills and strong sense of responsibility.

Licence no:12C6060