Total 18 job vacancies by Iotalents Pte. Ltd.

We are urgently looking for an SRE Engineer with the following responsibilities and requirements:

Responsibilities:

• Maintain and improve system reliability, availability, and performance
• Monitor production systems and respond to incidents promptly
• Perform root cause analysis and implement preventive measures
• Develop automation scripts using Python to reduce manual operational work
• Work closely with development teams to support deployments and releases
• Manage and troubleshoot Linux-based environments
• Write and optimize SQL queries for data validation and troubleshooting
• Support production issues and provide timely resolution
• Implement monitoring, alerting, and logging improvements

Requirements:

• 3–5 years of relevant experience in SRE/Production Support/DevOps
• Strong Python programming skills for automation and tooling
• Hands-on experience with SQL and Linux environments
• Experience in both development and production support
• Good troubleshooting and problem-solving skills
• Ability to work in a fast-paced production environment
• Good communication and coordination skills

Responsibilities:

• Develop, configure, and maintain SmartStream TLM solutions (TLM Control, Smart Studio, Recon Admin, View, MI).
• Collaborate with project teams to design, build, test, and deliver solutions.
• Execute unit testing, SIT, and UAT; maintain dev/test environments.
• Document processes and provide updates to stakeholders.

Requirements:

• 4–5 years of experience with TLM 2.4/3.0+.
• Strong knowledge of SmartStream TLM suite.
• Proficient in at least one database (Oracle, Sybase, SQL Server) and two operating systems (Windows, Unix, Linux).
• Experience in solution configuration, testing, upgrades, and bug fixes.
• Good communication and stakeholder management skills.

We are looking for a Junior Application Support Engineer to support AV and collaboration systems.

Responsibilities:

• Provide first-level support for AV and meeting room systems
• Perform basic troubleshooting for Cisco/Webex meeting room equipment
• Support Microsoft Teams Rooms and collaboration tools
• Assist with O365 administration, including SharePoint creation, user administration, and mailbox management
• Monitor system performance and escalate issues when required
• Provide administrative and operational support for meeting room technologies
• Support after-office-hours issues when necessary

Requirements:

• Diploma or Degree in IT, Engineering, or a related field
• Ability to communicate in Mandarin to support Mandarin-speaking stakeholders (when required)
• Basic knowledge of Cisco Webex
• Familiarity with Cisco meeting room equipment
• Basic knowledge of Microsoft 365 administration (SharePoint, user, and mailbox administration)
• Familiarity with Microsoft Teams Rooms
• Basic troubleshooting and administrative skills
• Knowledge of NICE compliance recording is an advantage
• Willingness to learn

Candidates are not required to have all the listed skills. Training and guidance will be provided.

Working Hours:

• Monday to Friday, 9:00 AM – 6:00 PM
• May be required to work after office hours for urgent issues