Total 3 job vacancies by Ingram Micro Asia Pte. Ltd.

What You’ll Do: 

• Partner with customers to execute comprehensive Cloud-hosted Cybersecurity solutions that support business needs and objectives in complex environments 

• Participate in business requirement gathering sessions, gathering user data requirements, understanding the user requirements, and assisting in the reconciliation of technical and business requirements as they relate to the cloud 

• Responsible for scoping, sizing and development of a solution Bill of Materials 

• Ensure solutions are ‘provisionable’, ‘billable’ and ‘supportable’ 

• Prepare and delivery business value solutions for customers, including proposal writing, presentation, conducting Proof-of-Concept to showcase its technical feasibility when necessary. 

• Highlight the positive impact of Cloud Security solution to help them achieve customer’s business goals. 

• Proposed the technical solution and oversee the selection of technologies and products and estimate resources required to develop the proposed solution to meet customer’s requirements in AWS, Azure, Google Cloud solutions. 

• Leverage deep technical expertise, knowledge of IT security compliance policies, and expertise with administering virtual and Cloud computing solutions to advise and educate both technical and non-technical members of the client's organization to achieve objectives 

• Own successful implementation of sold solutions by ensuring smooth transition of designed solutions to the delivery team and remain engaged with the client while becoming a “thought leader” for the next opportunity. 

• Work with the delivery team to ensure that a quality solution is delivered in a timely manner, within budget, and to our client's satisfaction 

• Communicate the solution’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users 

• Establish strong and lasting relationships with key stakeholders and decision makers in client organizations 

• Collaborate with Sales and Product Management team to develop sales playbooks outlining strategies for driving high value into strategic accounts 

• Contribute to the development of internal best practices as well as new innovative consulting services offerings that we can take to market 

• Contribute to Ingram’s presence and brand in the Cloud and Security community 

Qualifications & Interests: 

• Bachelor’s degree from an accredited university required 

• Minimum of 3-5 years of experience as a Security or Cloud Architect 

• Certifications: CCSP and CCSK certifications highly preferred 

• Previous experience and exposure to service-oriented architecture for cloud-based services 

• In depth knowledge and hands on experience with the full range of cloud service providers/solutions, inclusive of AWS, Microsoft Azure, and Google offerings 

• Experience with the implementation and support of advanced Identity and Access Management solutions, including directory services, PIV, single-sign on, authentication services, privileged access management, CASB, and federation, and integration to SIEM. 

• Ability to automate the provisioning and configuration of IT environments, including tools, such as CloudFormation, Puppet, Chef, Ansible, or PowerShell tools 

• Knowledge of firewalls, intrusion detection, encryption, monitoring, vulnerability scanning, and authentication solutions for traditional and Cloud-hosted IT systems 

• Proven experience in communicating and demonstrating the value of cloud solutions to a variety of stakeholders to address complex and competing drivers in complex technical environments, with a track record of buy-in and successful implementation, migration, change management, and full adoption 

• Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable, educational and useful 

• Must have a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing 

• Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers and other members of the Ingram Micro organization 

• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment 

• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment 

The Inside Sales Representative is responsible for managing and growing assigned customer accounts through proactive sales activities conducted remotely (phone, email, virtual meetings). This role focuses on customer retention, upselling, cross‑selling, and generating new revenue while delivering excellent customer service and maintaining accurate account records.

Key Responsibilities

Sales & Channel Revenue Growth

• Manage and grow a portfolio of assigned reseller accounts
• Drive sales of technology products such as computer peripherals, servers, networking, storage, software licenses, cloud services, and cybersecurity solutions via outbound calls, emails and Ingram Micro own digital platforms
• Identify upsell, cross‑sell, and refresh opportunities within existing accounts
• Support deal registration, vendor programs, rebates, and promotions

Account Management

• Build strong, long‑term relationships with customers as the primary point of contact
• Understand customer needs, business challenges, and purchasing behaviour
• Coordinate with internal teams (operations, finance, customer support) to ensure smooth order fulfilment
• Resolve customer inquiries, issues, and complaints in a timely and professional manner

Sales Administration & Reporting

• Track sales activities, pipeline progress, and forecast revenue
• Ensure compliance with company policies, pricing structures, and credit terms
• Coordinate with logistics, operations, finance, and credit control teams to ensure smooth order fulfilment
• Maintain accurate customer data, deal status, and forecasts in CRM and ERP systems
• Track sales pipeline, follow up on open opportunities, and close deals within target timelines

Product, Vendor & Market Knowledge

• Maintain strong knowledge of vendor portfolios, SKUs, licensing models, and bundles
• Stay updated on vendor programs, promotions, and incentive schemes
• Monitor technology trends, competitor offerings, and channel market dynamics
• Participate in vendor training, certifications, and internal sales enablement programs

Required Qualifications & Skills

Education & Experience

• Min. a Diploma in Business Administration, IT, Engineering, or a related field
• 3 years of experience in inside sales, channel sales, or IT distribution (preferred)
• Experience working with resellers, system integrators, or technology vendors is an advantage

Skills & Competencies

• Strong communication and relationship‑management skills
• Good understanding of technology sales cycles and channel distribution models
• Ability to manage multiple accounts and fast‑moving transactions
• Commercially aware with basic understanding of margins, pricing, and rebates
• Proficient in CRM/ERP systems and Microsoft Office applications

Responsibilities:

• Product and inventory management of appointed product lines 
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Channel development and training
   

Requirements:

• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented