Total 73 job vacancies by Grab

Get to Know the Team

• The Malaysia Safety team supports Grab's business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.
• If being always on the move excites you, this is the role for you. You will work on multi-dimensional and projects, with our teams and external partners to solve real-time issues, to deliver the safest experience for all our users on our platform.

Get to Know the Role

• Steer management teams along with our safety mission and principles
• Develop internal and external user safety processes

The Critical Tasks You Will Perform

As a Safety Assistant Manager, you'll have two main areas of focus:

• You are responsible for tracking, analyzing, and presenting data, as well as monitoring the safety numbers in Malaysia to benchmark our safety performance and standards.
• You will support the team in the operationalization of new technological and product developments that are rolled out to enhance the safety of our users - from drivers to passengers, merchants to eaters.
• You will support the team's projects and partnerships that are aimed to develop early preventive measures to improve our safety standards and shape the safety culture of the community.
• You will support and understand the country's goals to provide customized safety advisory and solutions, with the ultimate goal of steering management teams along with our safety mission and principles.

Get to Know the Team

At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem.

Get to Know the Role

As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Kota Kinabalu onsite, and may require travel.

The Critical Tasks You Will Perform

Merchant Acquisition & Onboarding

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals and Reservations.

Lead Generation & Pipeline Management

• Independently source strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.

Strategy Execution & Market Insights

• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.

Get to Know the Team

At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem.

Get to Know the Role

As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Johor Bahru, onsite, and may require travel to outer cities/ Klang Valley.

The Critical Tasks You Will Perform

Merchant Acquisition & Onboarding

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals and Reservations.

Lead Generation & Pipeline Management

• Independently source strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.

Strategy Execution & Market Insights

• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.

Get to Know the Team

The Product Analytics team's mission is to use data and experimentation to advance product innovation. We love building hacky products to test and iterate what's best for our customers. As we ship multiple products every week, it means we have to fine-tune models, run and evaluate hundreds of experiments weekly! We are looking for experienced data scientists to build a center of data excellence for Product & Experimentation in a diverse range of tech families. Your role is to guide a data-first approach to product thinking, design controlled experiments, and be objective while evaluating results, all of this while working with stakeholders to evaluate innovative product and business ideas!

Get to Know the Role

Reporting to Analytics Manager, you'll collaborate across disciplines (Product, Business, Engineering, Design, and Data Science) to transform data into dynamic solutions. Your insights will directly help develop groundbreaking products and initiatives, setting new benchmarks for excellence. This isn't just any role; it's a chance to make a tangible impact on millions of lives every day.

This role is based in Petaling Jaya and onsite.

The Critical Tasks You Will Perform

• You will propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• You will your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• You will collaborate with stakeholders to define key product metrics and design experiments including A/B testing that shape the future of our products.
• You will design and manage data specifications for new products, ensuring accurate data collection in collaboration with the engineering teams.
• You will drive significant improvements across our platforms, enhancing user experience, and contributing to our mission of excellence.

Get to Know the Team

Grab Mobility is on a mission to provide convenient, reliable and delightful transportation for everyone in Southeast Asia every day. Transport in SEA has evolved from going to your destination in any possible ride to finding a ride that meets your needs at any given point. You will solve complex problem spaces at Grab and some of the largest scale design challenges in the industry, positively shaping the lives of millions.

Get to Know the Role

As part of Grab's Transport Mobility Design team, you will lead Product Design outcomes, craft, and quality within a cross-functional Problem Space Team while influencing adjacent teams across the mobility ecosystem. You'll play a key role in shaping how millions of people move through Southeast Asia, designing seamless, reliable, and intelligent transport experiences.

Working closely with product managers, engineers, data scientists, and business stakeholders, you'll explore deep user needs and translate them into impactful solutions. You'll also leverage AI and emerging technologies to create smarter, more personalised mobility experiences from discovery to booking to the ride itself.

In addition, you will contribute to and help evolve Grab's design systemensuring consistency, scalability, and high-quality user experiences across our mobility products.

If you are deeply user-centric, systems-minded, and thrive in collaborative environments, you'll feel right at home here. We're looking for designers who are excited by complex challenges and the opportunity to shape the future of mobility at scale.

You will report to the Senior Design Manager. This role is fully onsite.

The Critical Tasks You Will Perform

• Own end-to-end Product Design outcomes, ensuring high-quality craft, usability, and consistency across the transport experience
• Collaborate closely with cross-functional partners to define problems, shape solutions, and deliver impactful features
• Apply user research, data, and AI-powered insights to inform design decisions and uncover new opportunities
• Design intuitive, scalable solutions across rider and driver touchpoints within the mobility ecosystem
• Contribute to and evolve the design system, improving consistency, efficiency, and scalability across products
• Influence design strategy and elevate design standards across teams
• Continuously iterate on solutions based on user feedback, experimentation, and performance metrics

Get to Know the Team

The Deliveries Analytics team is the analytics and data powerhouse behind Grab's marketplace and on-demand grocery delivery ecosystem. The Supply Chain function focuses on powering one of the most complex parts of the business - instant grocery and retail delivery through 3P and 1P partners. It operates at intersection of inventory, demand forecasting, fulfillment operations, and last-mile logistics. Unlike traditional marketplaces, we manage highly dynamic catalogs, perishable inventory, and real-time fulfillment constraints across dark stores and merchant partners. Our mission is to ensure that what customers want is available, picked, and delivered—fast, reliably, and cost-effectively.

Get to Know the Role

Reporting to the Senior Analytics Manager, you will work with Product, Operations, and Business teams to optimize the inventory-led supply chain, from assortment and availability to fulfillment and delivery. Your work will directly shape how we scale our operations and deliver a seamless grocery experience to millions of users through AI and active experiments.

Your role involves in:

• Reducing stockouts and substitutions
• Improving catalog quality and assortment efficiency
• Optimizing dark store and merchant fulfillment performance
• Balancing freshness, waste, and availability for perishable goods

This role is base onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Analyze and optimize inventory availability and assortment performance, including in-stock rates, substitution rates, and catalog health across dark stores and merchant partners
• Solve main supply chain challenges such as stockouts, overstocking, perishability, and demand-supply mismatch
• Develop and monitor core supply chain metrics (eg: in-stock rate, fill rate, substitution rate, waste/shrinkage, order fulfillment time)
• Partner with Product and Operations teams to design experiments (including A/B testing) to improve availability, fulfillment quality, and customer experience
• Build data models and tools to support demand forecasting, inventory planning, and replenishment strategies
• Optimize picker and packing efficiency, batching logic, and fulfillment workflows within dark stores and merchant operations
• Define data requirements and instrumentation for new supply chain features, ensuring accurate and scalable data capture
• Champion AI-first analytics workflows, using automation and new tools to improve forecasting, anomaly detection, and operational decision-making.
• Build dashboards and data products that allow real-time visibility into supply chain performance for operations and business teams

Get to Know the Team

The Sentry team owns Grab's tier-0 API Gateway Platforms, sitting in the traffic path for almost every request between our apps, backend services, and external partners. We design, build, and operate our own API Gateway solution called T6, providing secure, reliable routing, traffic management, and service discovery so that millions of rides, deliveries, and payments just work. Our scope spans core gateway infrastructure, reliability engineering, and self-serve experiences that let product teams manage their own configs safely and at scale.

We are a distributed team across Singapore, Vietnam, and Malaysia, working closely with Cloud Infra, Security, and product engineering teams. Day to day, we partner with internal service owners by improving stability, simplifying migrations from legacy gateways to T6, and building self-serve tools, so engineers and service owners can ship changes faster with stronger guardrails. If you care about platform reliability, product thinking users, and leading teams through large-scale migrations and bold bets, you'll feel at home here.

Get to Know the Role

As an Engineering Manager II for the API Gateway Platform in the Sentry team, you will lead a high-impact platform group that keeps Grab's tier-0 gateways reliable, secure, and evolving. You will guide the team that is driving our journey from legacy API Gateway to T6, while continuously improving the developer experience and self-serve capabilities for internal service teams.

You will be accountable for setting the technical direction, aligning stakeholders, and building a strong engineering culture around ownership, operational excellence, and product thinking for internal users.

You will report to the Singapore-based hiring manager and work onsite at CMC Creative Space, HCMC.

The Critical Tasks You Will Perform

• Own the roadmap and execution for the API Gateway Platform, including migrations from legacy API Gateways to T6, new gateway capabilities, and deprecation of legacy paths.
• Drive reliability and operational excellence by shaping SLOs, on-call and incident practices, BCDR readiness, and guardrails that keep our gateways stable at scale.
• Partner with cross-functional teams (Cloud Infra, Security, product engineering and platform teams) to design and deliver gateway features such as authentication, routing, traffic management, and partner integrations.
• Build, grow, and coach the team, creating clear expectations, feedback loops, and growth plans so engineers can take end-to-end ownership of challenging platform work.
• Champion self-serve and great user experience, collaborating on self-serve tools, so service owners can safely manage their own configs with strong defaults and automation.
• Adopt AI-assisted development and automation where it makes sense, using it to speed up migrations, improve quality, and free the team to focus on

Get to Know the Team

You'll be part of a fast-growing team driving the success of our Payments business by building strong merchant partnerships, unlocking growth opportunities, and delivering solutions that create value for both our partners and Grab.

Get to Know the Role

You will manage a portfolio of key accounts, focusing on building strong merchant relationships and driving revenue growth. This includes identifying opportunities, pitching campaigns, and driving adoption of GrabPay and PayLater solutions.

You will also support business development initiatives and work cross-functionally to execute strategies. This role reports to the Manager, Key Account Management.

The Critical Tasks You Will Perform

• Manage a portfolio of key accounts and build strong relationships through regular engagement with merchant stakeholders.
• Drive merchant growth by executing promotional campaigns, partnerships, and adoption of GrabPay and PayLater solutions.
• Identify and resolve merchant issues (e.g., settlement, technical), and provide effective solutions.
• Conduct Monthly Business Reviews (MBRs) to track performance and identify growth opportunities.
• Analyze performance data to develop initiatives that increase revenue and profitability in line with targets.
• Monitor market and competitor trends to identify opportunities for category growth.
• Collaborate cross-functionally (e.g., Marketing, Product, Tech) to support merchant needs, including campaigns, integrations, and reporting.
• Partner with marketing teams to execute campaigns, events, and other merchant engagement initiatives.

Get to know the team

Join the GFin Lending team at Grab – a high-velocity team dedicated to expanding financial access across Malaysia. We are the architects behind Grab's consumer lending ecosystem, ensuring that our Retail products—including BNPL (PayLater) and Cash Loans—are both accessible to our users and sustainable for our business. Our culture is deeply analytical, collaborative, and fast-paced, where we leverage data-driven insights to balance risk and drive financial inclusion.

Get to know the role

Reporting directly to the Head of Credit Risk for Malaysia, you will be the strategic lead for the Retail Credit Risk vertical. Your mandate is to ensure the retail lending portfolio meets its P&L targets through disciplined risk-reward optimization. This is a "Segment CEO" style role where you will own the end-to-end credit strategy, navigating a complex matrix of stakeholders to safeguard the health of our front-book.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Strategic P&L Ownership: Architect and implement retail credit risk strategies (BNPL, Cash Loans) to hit P&L targets and maximize Risk-Adjusted Returns (RAR).
• Technical Policy Execution: Define risk segments and whitelisting logic, ensuring policy intent is accurately mirrored in the Credit Decision Engine (CDE) through rigorous UAT.
• Portfolio Surveillance & Deep Dives: Lead pro-active monitoring and technical deep-dives using SQL/Python to analyze front-book impact, vintage performance, and flow-to-loss rates.
• Stakeholder Orchestration: Collaborate with Product, Engineering, Data Science, and D&A to align technical data pipelines with credit strategy and business growth.
• Forecasting & Provisioning: Manage risk model parameters (PD/LGD/EAD), backtesting, and provisioning calculations to ensure accurate financial exposure reporting.

Get to Know the Team

The communication platform team builds highly scalable, high-throughput solutions that power all communications sent from Grab to our users (including push notifications, Inbox messages, emails, SMS, Whatsapp and more) to millions of Grab users. We operate at the scale of Billions of messages each month. Our communication platform powers communications across all business verticals at Grab - including marketing and non-marketing messages. This team is also at the forefront of adopting AI innovations, mobile innovations and ways of working. We take pride in building distributed systems that have a real impact on the lives of millions of users in our endeavour to out-serve the underserved population.

Get to Know the Role

You will be responsible for building, growing, and leading a team of engineers focused on delivering high quality deliverables. You will have opportunities to develop backend and mobile components. Not only will you get to collaborate with the engineers, product, business, and program management teams to be on top of your deliverables, but you will also serve as a mentor to your teammates to help them grow. You will work onsite at CMC Creative Space, district 7, HCMC and report to the Manager, who is based in Singapore.

The Critical Tasks You Will Perform

• Lead a team of engineers across different tech stacks. You'll participate in code and design reviews to maintain our high development standards.
• Partner with cross functional leaders across product, design, analytics to build the product roadmap, set customer-focused metrics and experiment designs.
• Lead the quarterly planning and build a smooth execution plan with the team for securing the delivery of product and engineering roadmap.
• Set the engineering strategy and engineering key result targets for the team, consistently improve across testability, availability, security and code quality for your systems and modules.
• Attract and retain senior engineering talent, actively mentor and develop engineering talent in the team and across Grab.
• Keep your team staffing aligned with business needs and quickly pivot to changing needs.

Get to Know the Team

The Grab Support team builds the platform that helps millions of passengers, driver-partners, and merchants when they need assistance. Our mission is to understand user problems and deliver solutions that resolve them quickly, seamlessly, and at scale. We combine machine learning models that interpret user intent with automation flows capable of processing and resolving issues end-to-end. This involves everything from natural language understanding and model development to workflow orchestration and system integration across Grab's ecosystem.

Get to Know the Role

We are looking for a Regional CRM Manager (Dynamics 365) who will report into the Engineering Manager, Grab Support Tech Family. You will be based onsite in the CMC Creative Space office in District 7, HCMC. You will lead the development and customisation of our Microsoft Dynamics 365 CRM platform and play an important part in ensuring our CRM solutions are tailored to needs, enhancing our ability to engage customers and improve operations.

The Critical Tasks You Will Perform

• You will lead workshops and consultative engagements with business stakeholders to understand and address their functional requirements and challenges.
• You will document user stories and technical solutions.
• You will develop and implement customised solutions on the Microsoft Dynamics 365 CRM platform, ensuring adherence to best practices.
• You will improve workflows, validation rules, and dashboards within the CRM system.
• You will support and coordinate integrations and testing with third-party applications and oversee system deployments.
• You will collaborate with technical teams and stakeholders to solve integration issues and provide tailored technical solutions.
• You will mentor team members, providing technical guidance on CRM customisation and configuration.

Get to know the team

The Risk Operations team is the first defense of Grab's financial ecosystem. We are a team of dedicated professionals passionate about safeguarding the integrity of our platform.

Get to know the role

As the Risk Operations Manager, you will report to the Regional Risk Manage and lead the "engine room"—a team of analysts and agents who implement risk mitigation strategies of Chargeback and AML operations for Singapore and Malaysia. Your mission is to bridge the gap between regional strategy and daily execution.

As a people leader, you bring fraud expertise to excel in tech-driven environments, and communicate with clarity.

You will base onsite in our Petaling Jaya office,.

The Critical Tasks you will perform

• Lead a team of Analysts. You are responsible for their performance, career development, and daily output, ensuring a culture of "heart, hunger, honour, and humility."
• Oversee the daily handling of Chargebacks, and AML investigations. You ensure the "work on the floor" is accurate, timely, and compliant with local regulations.
• Manage our BPO partners to ensure external agents meet Grab's goal for quality and efficiency.
• Drive team-level initiatives to adopt Generative AI and automation tools. You will work with product teams to ensure the tools your agents use are optimized for speed and accuracy.
• Act as the primary contact for other teams (Compliance, Country teams) to ensure operational alignment. You ensure your team achieves zero recurring audit findings by "getting it right the first time."
• Lead the delivery of team-specific OKRs. You will translate departmental goals into actionable targets for your agents and monitor their progress through data-driven reporting.
• Identify skill gaps within your team and facilitate training on fraud trends, chargeback rules, and compliance to ensure the team is always one step ahead of bad actors.

Get to know our Team

The Team you will be working in owns the first handshake between our passengers and their journey to book a ride. We build the core transport booking experience - working on high throughput, real-time distributed systems that use machine learning to solve hundreds of millions of requests per day.

Get to know the Role

As a Senior Fullstack Engineer, you'll work on critical backend services that are used by Grab users to book a ride while also crafting intuitive web experiences for both passengers and internal stakeholders.

You will report to the Software Engineering Manager II. This is an onsite role and our office is based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• Feature Delivery & Technical Execution
  • Lead Feature Development: You will proactively take ownership of the end-to-end implementation of new, high-impact features. This includes designing the schema, building the backend services, and crafting the frontend experience.
  • Write Production-Ready Code: You will write clean, reusable, and testable code.

• Technical Leadership & Architecture
  • Drive the RFC Process: Proactively identify architectural bottlenecks and lead the Request for Comments (RFC) process to steer the team toward long-term scalability.
  • Raise the Bar: Lead code and design reviews with a quality-first mindset. You will proactively mentor junior engineers, not by fixing their code, but by teaching them how to think like architects.
  • On-Call Excellence: Act as a guardian of our microservices. During on-call rotations, you will advocate for and implement permanent fixes to "silence the noise".

• Product & Cross-functional Collaboration
  • Challenge & Contribute: Work with Product, Design, and Analytics to scrutinize requirements to ensure maximum product impact. You will proactively suggest technical trade-offs that could deliver 80% of the value with 20% of the complexity.
  • Bridge the Silos: Collaborate with Android, iOS, and ML teams to ensure our APIs are optimized.