Job Description & Requirements
About Beverly Hotels Elements
Company Overview
https://www.beverlyhotels-elements.com
Beverly Hotels Elements: Your Perfect Stay Awaits
Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.
A Commitment to Excellence:
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.
A Growing Family:
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.
Opportunities Await:
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.
Our Investment in You:
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.
Join the Fun:
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.
Beverly Hotels Elements is where your journey to a fulfilling and
exciting career begins. Be a part of our expanding family and help us create
memorable experiences for our guests.
Job Summary
The Hotel Manager is the highest operational leader of the hotel and is responsible for the full strategic, financial, and operational performance of Beverly Hotels Elements.
This role oversees all key functions including Operations, Sales & Marketing, and Revenue Management, ensuring the hotel delivers exceptional guest experiences while achieving financial and operational targets.
The ideal candidate is a strong, hands-on leader with deep experience in hotel operations, OTA management, revenue strategy, and financial control.
Job Responsibilities
Operations Management
- Oversee and ensure the efficient, smooth, and profitable functioning of the hotel, with a strong focus on Front Office and Housekeeping
- Monitor service quality and operational standards across all departments
- Ensure compliance with SOPs and maintain high service standards
- Analyze guest trends and expectations to continuously improve services, facilities, and guest experience
Sales & Marketing
- Develop and execute strategies to achieve and exceed revenue targets
- Plan and coordinate marketing activities and promotions
- Maximize occupancy at optimal room rates
- Drive consistent room sales and revenue growth
- Develop market positioning and identify business opportunities
Revenue Management & OTA
- Develop and implement revenue management strategies to optimize ADR, RevPAR, and overall profitability
- Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.
- Monitor competitor pricing, market trends, and demand patterns
- Adjust pricing, inventory, and promotions to maximize revenue
- Analyze business performance data and make data-driven decisions
- Align promotions and packages with revenue objectives
Financial Management (P&L Responsibility)
- Take full responsibility for hotel Profit & Loss (P&L) performance
- Ensure KPIs and financial targets are achieved or exceeded
- Monitor revenue, expenses, and overall profitability
- Implement cost control measures without compromising service quality
- Prepare forecasts, monitor financial performance, and report results to management
Staff Leadership & Development
- Lead, manage, and develop all hotel staff
- Minimize staff turnover and promote employee engagement
- Oversee recruitment, training, and performance evaluation
- Prepare and monitor staff rosters based on business needs and occupancy
- Build a strong team culture focused on service excellence and accountability
Guest Experience & Service Quality
- Ensure high levels of guest satisfaction and service standards
- Handle escalated guest complaints and service recovery
- Maintain and improve hotel reputation and online reviews
Compliance & Reporting
- Ensure compliance with all applicable laws, regulations, and hotel policies
- Maintain effective communication with Director Management
- Prepare and submit regular operational and financial reports
Other Responsibilities
- Perform ad-hoc duties or special projects assigned by the Director Management
- Support strategic initiatives to improve hotel performance and growth
Requirements
- Minimum 5 years of hotel management experience
- Strong knowledge of OTA platforms and revenue management
- Proven experience managing hotel P&L and financial performance
- Strong leadership, decision-making, and problem-solving skills
- Experience in independent or small-to-medium hotel operations is an advantage
- Ability to work independently and take full ownership of hotel performance
*Additional Information:
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
We look forward to having you as a part of our Beverly Hotels Elements family!
