You will play a crucial role in supporting the efficiency and seamless operation in one of our general practice clinic. This full-time position is an.....
You will play a crucial role in supporting the efficiency and seamless operation in one of our general practice clinic. This full-time position is an excellent opportunity for individuals passionate about healthcare and customer service to contribute to the wellbeing of our patients.
What you'll be doing
Greeting and checking in patients, ensuring a warm and welcoming experience
Scheduling and managing appointments to optimise the clinic's workflow
Handling claims including TPA,CHAS, third party insurance, etc.
Managing clinic budgets, billing processes.
Preparing examination rooms and ensuring they are well-stocked and sanitised
Assisting doctor with various clinical tasks as needed
Maintaining accurate and up-to-date patient records and documentation
Handling telephone inquiries and addressing patient queries in a professional manner
Performing general administrative duties to support the smooth running of the clinic
What we're looking for
Strong communication and interpersonal skills with a friendly, customer-focused approach
Excellent organisational abilities and attention to detail
Experience in a healthcare or customer service setting, preferably in a clinic or hospital environment
Proficiency in using medical software and computer systems
A genuine interest in the healthcare industry and a desire to contribute to patient wellbeing
Flexibility to work shifts, including evenings and saturday, as required
Minimum 2 years of healthcare experience preferred with experience in managing clinic assistants
