Total 5 job vacancies by 4ever Angels Beauty Pte. Ltd.

✨ We Are Hiring – Customer Service Executive ✨

Beautician (Embroidery/Eyelash/Facial)

Basic + Attractive Commission

Company Overview
We are a well-established beauty salon brand with over 10 years of presence in Singapore and four branches islandwide. Known for our high standards of service and professionalism, we are committed to delivering exceptional customer experience. Our clientele values quality, personalised care, and results-driven beauty and wellness treatments.

Key Responsibilities

• Provide Professional Beauty Services: Perform facial treatments, eyelash extensions/lifts, and semi-permanent embroidery(eyebrow/lip) with high quality skills & standards.
• Product & Equipment Knowledge: Demonstratestrong knowledge of beauty products, tools, and devices used for each service.
• Consultation & Customer Care: Assess clients’ skin/beauty needs, recommend suitable services or aftercare, and deliver an excellent, comfortable customer experience.
• Maintain Hygiene & Safety Standards: Ensure strict sanitation of tools, equipment, and workstations; follow all guidelines.
• Operational & Team Support: Assist with scheduling, record-keeping, retail product sales, and other daily salon duties;collaborate smoothly with team members to maintain a professional environment.

Key Requirements

• Good aesthetic sense.
• Minimum 1–2 years relevant experience preferred.
• Good communication, customer service mindset, and professional attitude.
• Willing to learn, upskill, and support salon operations when needed.

Job Summary

Provide expert beauty consultations by analyzing customer needs and following up after treatments. Deliver exceptional customer service to enhance satisfaction and retention. Continuously acquire and share beauty and wellness knowledge to support customer well-being.

Responsibilities

• Conduct professional consultations by analyzing customer enquiries to recommend appropriate beauty solutions
• Follow up with customers after treatments to assess satisfaction and address any concerns
• Identify and understand customer needs to tailor personalized beauty recommendations
• Deliver excellent customer service to drive customer satisfaction, loyalty, and business growth
• Acquire and apply up-to-date knowledge on beauty and wellness to educate and inform customers effectively
• Perform any other ad-hoc duties as assigned to support business operations

Job Summary

We are seeking a proactive and detail-oriented Operations Executive to streamline internal processes and ensure effective communication between management and branch locations, supporting business growth.

Responsibilities

• Oversee daily operational activities across branches such as Clementi, Kovan & other to ensure smooth and efficient workflows
• Act as a bilingual communication bridge by using professional fluency in English and Mandarin to liaise with Chinese-speaking stakeholders, vendors, and team members
• Prepare detailed performance reports and maintain accurate operational documentation using Excel and Google Sheets, including pivot tables and formulas
• Identify operational bottlenecks and assist in implementing practical solutions to improve processes
• Manage office supplies, vendor contracts, and perform ad-hoc administrative tasks to support daily operations

Required competencies and certifications

• Professional fluency in both Mandarin and English to handle business correspondence and verbal communication with Mandarin-speaking counterparts

Preferred competencies and qualifications

• Bachelor’s Degree in Business, Operations, or a related field
• 1–2 years of experience in operations or administrative roles
• Proficiency in Microsoft Office, especially Excel pivot tables and formulas
• Strong problem-solving skills demonstrated by resolving operational issues
• Highly organized with the ability to manage multiple tasks in a fast-paced environment

Job Description

We are seeking a highly motivated and experienced Assistant Manager to support the senior management in overseeing the company’s business functions. You will be responsible for supervising the operations team, ensuring service standards are met across all branch locations (including Clementi, Kovan, etc.), and driving operational efficiency.

Key Responsibilities:

• Operational Supervision: Assist the Manager in managing daily business activities and supervising a team to ensure seamless service delivery.

• Bilingual Stakeholder Management: Act as the primary liaison for Chinese-speaking stakeholders, partners, and vendors. High proficiency in both spoken and written Mandarin is essential to conduct business negotiations, prepare reports in Chinese, and manage communication with Mandarin-speaking counterparts.

• Process Optimization: Analyze existing operational workflows and implement strategic improvements to enhance productivity and reduce overhead costs.

• Performance Reporting: Oversee the compilation of branch performance data (using Excel/Google Sheets) and present monthly analytical reports to the management.

• Staff Training & Onboarding: Support the recruitment and onboarding process for new hires and provide ongoing training to ensure compliance with company SOPs.

• Crisis Management: Handle escalated customer or operational issues and provide timely resolutions to maintain business reputation.

Job Requirements

• Education: Bachelor’s Degree in Business Management, Operations, or a related discipline.

• Experience: Minimum 3–5 years of relevant experience in operations, with at least 1 year in a supervisory or lead role.

• Language Skills: Professional fluency in Mandarin and English is a mandatory requirement. Candidates must be able to communicate complex business concepts effectively in Mandarin to satisfy the needs of our Mandarin-speaking business environment.

• Technical Proficiency: Advanced skills in Microsoft Excel (Macros, Pivot Tables) and data visualization tools are highly preferred.

• Leadership: Proven ability to lead and motivate a team, with strong interpersonal and conflict-resolution skills.

• Analytical Thinking: Strong problem-solving mindset with the ability to make data-driven decisions under pressure.