Responsibilities
1. Team Management
Supervise and support baristas.
Schedule shifts and manage staff performance.
2. Customer Service
Ensure excellent customer experience.
Handle complaints and resolve issues promptly.
3. Operations
Oversee daily coffee shop operations.
Maintain cleanliness and organization.
4. Quality Control
Ensure coffee and food quality meet standards.
Train staff on proper preparation techniques.
5. Inventory Management
Monitor stock levels and reorder supplies.
Minimize waste and manage costs.
6. Reporting
Prepare daily sales reports.
Track performance metrics and suggest improvements.
EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)
EA Personnel Name : CHOO WEN XIN
EA Personnel No: R25147335
