Total 255 assistant manager job vacancies in Transportation / Logistics category in Indonesia

Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

About the Team

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Singapore and Malaysia identified as key growth markets, we are expanding our commercial team to capture this opportunity.

The Opportunity

As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.

You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda's commercial face in-market, working directly with C-level executives of our partners across Singapore, Malaysia, and China, supported by global teams across Product, Marketing, Finance, Legal, and more.

Key Responsibilities

• Set the strategy: define and execute market strategies for Singapore and Malaysia, while managing key airline partner relationships across the China market, balancing growth, profitability, and long-term competitive positioning
• Lead commercial negotiations: own pricing, availability, and commercial terms with airline partners across Singapore, Malaysia, and China to maximize Agoda's competitiveness
• Be the market voice: act as the go-to expert on Singapore and Malaysia aviation and online travel — including the China-based partners within scope — sharing insights with internal teams and shaping Agoda's product and growth strategy
• Deliver partner success: build deep, trusted executive-level relationships with suppliers across Singapore, Malaysia, and China, driving joint initiatives that enhance distribution, revenue, and customer experience
• Drive execution excellence: ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists
• Analyze and optimize: use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly
• Innovate at scale: conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth

Requirements

• 5+ years of experience in the Flights, OTA, or airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore, Malaysia, and China markets highly preferred)
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution
• Commercial acumen with the ability to balance short-term results and long-term market building
• Strong executive presence and communication skills; able to manage complex conversations at senior levels
• Proficiency in English and Mandarin is required to manage partner relationships (in Singapore, Malaysia, and China markets) and communicate effectively across regional and global teams
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions

We welcome applications from Singaporeans, Singapore Permanent Residents, and candidates of all backgrounds who meet the job requirements. Agoda is an equal opportunity employer committed to a diverse and inclusive workplace.

Job Summary

We are looking for a Driver cum Warehouse & Logistics Assistant to handle deliveries, warehouse operations, inventory management, and on-time shipments. The ideal candidate needs to have a clean driving record, solid logistics experience, strong communication skills, and can work independently in a fast-paced environment.

Responsibilities

• Delivery Operations: Drive and deliver goods safely and on schedule to customers
• Warehouse Management: Handle daily receiving, picking, packing, and shipping of products to meet delivery timelines
• Sales Coordination: Liaise with the sales team to align warehouse activities with sales orders and ensure timely order fulfillment
• Inventory Control: Maintain accurate inventory records and conduct regular stock counts to ensure availability and accuracy
• Safety Compliance: Follow and enforce warehouse safety protocols, and recommend improvements to minimize risks and maintain a safe workplace
• Quality Checks: Perform electrical testing on products as part of warehouse operations to ensure quality and compliance with standards
• General Support: Carry out other warehouse and logistics-related tasks as assigned to support overall operations

Required competencies and certifications

• Hold a valid Class 3 driving licence and forklift license to operate warehouse vehicles safely and legally
• Possess a minimum of 2 years of warehouse and logistics experience to effectively manage warehouse tasks
• Demonstrate proficiency in MS Office and computer applications to maintain records and communicate efficiently
• Apply electrical knowledge to perform testing and support warehouse operations safely
• Communicate clearly and collaborate with team members to ensure smooth warehouse workflow
• Work independently and manage stress effectively to maintain productivity in a fast-paced environment

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight, rates, and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Requirements

- PC-liberate and comfortable using or learning software

-Team Player and able to work independently

-Detail oriented, meticulous and self motivated

-Demonstrates a strong sense of urgency and responsibility in completing work tasks

-At least 1-2 years of working experience. Candidates without prior experience are welcome to apply

-Prior work experience in this industry is not required, but will be advantageous if have

Working hours:

Shift Timing:

• Mon – Fri | 9:00am – 6:30pm

• Mon – Fri | 3:00pm –12:30am

• Mon – Fri | 6:00pm – 3:30am

* Deliver goods to customers.
* Loading and unloading gooods
* Packing and checking stock
* Assist in warehouse operations
* Ensure timely delivery

Requirements
* Singapore Class 3 Driving Licence
* Basic warehouse experience preferred
* Responsible and punctual

Location : Changi South, Singapore
Working hours: 08:30 AM to 05:30 PM, 5 days work week.

Contract Length: 1 year

Job Overview

The Operations Assistant, Air Freight Export Billing is responsible for supporting the air export freight forwarding operations by ensuring accurate shipment billing, timely invoice processing, and effective coordination with internal and external stakeholders. The role requires strong attention to detail, excellent communication skills, and a proactive approach to delivering high-quality customer service while ensuring compliance with company policies and operational procedures.

Key Responsibilities

Billing & Invoice Management

• Update shipment costs accurately in CW1/Tango.
• Ensure timely invoicing of shipments in accordance with company KPIs.
• Verify vendor and intercompany invoices and raise disputes for discrepancies when required.
• Investigate and resolve invoice-related queries and disputes promptly.
• Process Profit Share transactions and coordinate with overseas offices on related matters.

Operations & Customer Service

• Coordinate and communicate invoice-related information with customers, overseas offices, subcontractors, shipping lines, shipping agents, and freight forwarders.
• Manage email correspondence and follow up on outstanding matters in a timely manner.
• Adhere to customer-specific Standard Operating Procedures (SOPs).
• Maintain accurate documentation and reporting for assigned customer accounts.
• Ensure monthly reports are completed accurately and submitted within required timelines.

Compliance & Process Management

• Escalate operational issues and processing delays to the reporting manager when necessary.
• Comply with DSV's Global Standard Processes, Corporate Governance policies, and Code of Conduct.
• Participate in company projects, initiatives, and process improvement activities.
• Provide backup support to team members when required.
• Perform any other duties assigned by management.

Requirements

Qualifications & Experience

• Minimum 1 year of relevant experience in Freight Forwarding, Air Freight Operations, Export Billing, Field Operations, Consolidation Planning, or Scheduling.
• Relevant work experience may be considered in lieu of formal educational qualifications.
• Experience in logistics, supply chain, or freight forwarding environments is preferred.

Skills & Competencies

• Knowledge of export and import freight forwarding operations.
• Understanding of customs clearance procedures and documentation processes.
• Familiarity with freight forwarding products and services.
• Understanding of legal, regulatory, and statutory requirements within the logistics industry.
• Strong customer service and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel.
• Detail-oriented with strong analytical and problem-solving abilities.
• Able to work independently and manage multiple priorities effectively.
• Proactive and adaptable in addressing operational challenges.
• Willingness to support operational requirements outside normal working hours when necessary.

What We Offer

• Opportunity to join a leading global logistics and freight forwarding company.
• Exposure to international freight operations and cross-border coordination.
• Collaborative and professional working environment.
• Career development and growth opportunities within the organization.