Total 3,020 Manager level Sales / Marketing job vacancies

Job Scope:

We are seeking a dynamic and proactive individual to support communication and change management initiatives. The role involves planning and executing engagement activities, developing communication materials, and supporting governance and data-related matters.

Key Responsibilities:

• Support the planning and implementation of engagement initiatives and change management efforts (e.g. Tupperware parties, Brown Bag sessions, InnoJam competitions).

• Curate tailored messaging and communication materials for different target audiences to support communication efforts.

• Provide administrative support for procurement activities, including sourcing caterers and event organisers when required.

• Assist in measuring and reporting the effectiveness of communication efforts through feedback mechanisms.

• Support advisory efforts to officers on governance, policy matters, and data management practices for data projects.

• Assist in reviewing data requests from external agencies and data-related contract clauses, ensuring compliance with data protection requirements and data-sharing policies.

• Support the administration of Cyber Security and Data Protection initiatives (e.g. quizzes), ensuring stakeholders stay updated on evolving cyber threats and best practices.

Requirements:

• Degree in Business, Communications, or a related field.
• At least 1 year of experience in change management and/or communications roles.
• Proven track record in developing and executing communication strategies.
• Experience in planning and managing events.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in project management and collaboration tools.

Contract Period: 11 months

Working Arrangement: Office Hours

Location: Pasir Panjang

Salary: Up to $3,450

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Sales & Marketing Manager (Data Center Equipment)
• Working Location: Senoko
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $6,000 + VB + Commission + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Identify and cultivate new business opportunities and potential segments to drive growth.
• Develop business plans aimed at increasing market share, revenue, and achieving profit goals.
• Negotiate contracts and build strong, long-term relationships with both existing and new clients.
• Track and analyze sales and marketing performance metrics, ensuring progress aligns with targets.
• Prepare and present regular reports for management review.
• Lead and nurture the sales and marketing team, facilitating growth and development within the team.
• Perform other related tasks as required

APPLY NOW!!!

• Minimum Diploma in Business, Marketing, Electrical Engineering, or equivalent.
• At least 5 years of experience in Sales and Marketing, preferably in the Data Center Equipment sector.
• Proven track record of closing sales in Data Center Equipment, with specific references to past projects.
• Excellent communication skills with the ability to clearly and persuasively articulate ideas.
• Regional (Singapore, Malaysia, or Thailand) experience in the Data Center Industry is advantageous.
• Experience in hosting exhibitions is a plus.
• Possession of own transport is required.
• Candidates with more experience may be considered for the Senior Manager role.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72108 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Developing sales strategies, including special promotions and campaigns
• Leading, motivating and managing the sales team to meet or exceed targets
• Conducting regular sales meetings and providing coaching and feedback to team members
• Drive e-commerce sales performance
• Generate ideas and strategies based upon data-driven insights and recommendations.
• Implement e-commerce strategic and tactical programmes.
• Manage sales, promotions, marketing and social media campaigns, and programmes over digital platforms.
• Establishing sales and revenue quotas and monitoring the performance of sales staff
• Analyse new market trends, business opportunities and market segments in global and local landscape.
• Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.

Requirements：

• Proven ability to set measurable sales goals, track performance and implement team-wide incentive plans to drive results
• Strong analytical skills to interpret sales metrics, identify underperforming segments and uncover emerging market trends
• Familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.
• Mentoring and coaching experience to support skills development and performance improvement among junior sales reps
• Relationship-building skills and emotional intelligence to manage internal dynamics and build trust with clients and partners
• Effective delegation and team management, with the ability to balance individual accountability and collaborative workflows
• Ability to work on weekend and public holiday

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Business Manger” to drive sales of pharmaceutical products in your assigned territory. You will gather market intelligence, conduct prescription audits, and implement sales strategies to achieve sales targets. Additionally, you will manage queries from doctors, maintain customer relationships, and ensure accurate territory data management.

Roles & Responsibilities
• You will be responsible for understanding market trends and competition status by gathering information from stockists and chemists and relaying this data to the Sales Business Manager (SBM) or Regional Sales Manager (RSM).
• You will be responsible for conducting Retail Chemist Prescription Audit (RCPA) on doctors in the assigned area to identify potential high-prescribers and providing the final list of doctors likely to prescribe large quantities to the SBM/RSM for sales forecasting purposes.
• You will be responsible for attending relevant training programs and staying updated on product literature.
• You will be responsible for obtaining sales targets and promotion budget details from SBM/RSM.
• You will be responsible for utilizing the allocated budget to plan launch activities for different doctors, camps, or Continuing Medical Education (CME) sessions in the assigned area.
• You will be responsible for conducting regular sales pitches and presentations with doctors to promote products.
• You will be responsible for submitting reimbursement bills to SBM/RSM.
• You will be responsible for implementing marketing plans provided by the Product Manager.
• You will be responsible for gathering Point of Business (POB) details from chemists and coordinating with stockists to ensure product delivery.
• You will be responsible for monitoring and tracking sales of new products with chemists to achieve sales targets.
• You will be responsible for collecting queries from doctors regarding both new and existing products.
• You will be responsible for entering queries into the system for review by the Infogini team.
• You will be responsible for utilizing email responses from Infogini to address doctors' queries and increase prescriptions per doctor.
• You will be responsible for maintaining regular interactions with doctors to understand their prescription trends.
• You will be responsible for communicating prescription trend data to SBM/RSM.
• You will be responsible for keeping track of specific customer needs and providing feedback to Area Sales Manager (ASM), SBM/RSM, or Head Office (HO).
• You will be responsible for preparing lists of doctors for all CME events and submitting them to SBM/RSM to foster strong relationships and loyalty among doctors.
• You will be responsible for maintaining and updating data on doctor lists, route maps, retailers, and other supply chain contacts in the internal database.
• You will be responsible for ensuring accurate management of sales activities to optimize sales volume and effectiveness.

Due to continued business growth, we are partnering with our client in the FMCG/manufacturing industry on a Regional Business Excellence Manager mandate. This is a newly created strategic regional role focused on enhancing commercial performance, distribution effectiveness, and pricing governance across the APAC region.

The successful candidate will play a key role in translating regional commercial strategy into scalable operational practices across countries. Working closely with cross-functional teams and market stakeholders, this role will drive distribution excellence, standardise commercial execution, and optimise pricing and margin performance to support sustainable regional growth.

Key Responsibilities

• Drive distribution excellence across the region by evaluating market coverage, monitoring distributor performance, and identifying opportunities to expand and strengthen route-to-market strategies.
• Implement and monitor regional commercial performance frameworks, including standardised KPIs, scorecards, and execution standards to improve operational consistency across markets.
• Support the development and optimisation of distributor networks, including distributor capability assessments, channel prioritisation, and expansion planning.
• Lead commercial excellence initiatives by supporting the rollout and adoption of key commercial tools and processes such as distribution management systems and sales force automation platforms.
• Translate regional pricing strategy into operational execution, ensuring country-level pricing structures align with pricing corridors and regional governance.
• Analyse margin performance across the value chain, including distributors and downstream partners, identifying opportunities to optimise profitability and channel competitiveness.
• Monitor financial and commercial performance across markets, identifying deviations from targets and working with stakeholders to implement corrective actions.
• Act as the regional commercial lead for traceability and compliance initiatives, supporting rollout across markets and ensuring alignment with distribution governance and territorial integrity.

Key Requirements

• Ideally 7 years of relevant experience in commercial operations, business excellence, pricing, route-to-market strategy, sales excellence, or commercial finance.
• Experience working in a regional or multi-country environment across Asia.
• A background in FMCG, industrial distribution, or other B2B channel-driven industries, coupled with consulting experience, would be highly advantageous.
• Strong commercial acumen and analytical capability, with experience in pricing governance, margin analysis, and commercial performance management.
• Exposure to distributor-led business models and indirect sales channels is highly desirable.
• Demonstrated ability to operate effectively within a cross-functional and matrix organisation.
• Excellent stakeholder management, communication, and influencing skills.

Please note that only shortlisted candidates will be contacted.
Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1110985

[Job ID: 1397625】

Responsibilities:

• Promote and sell the organization’s products and services to achieve sales targets.
• Identify and pursue new sales leads, and maintain strong relationships with existing and potential customers.
• Assess customer needs and recommend suitable products and services.
• Respond promptly to customer enquiries and provide accurate product information.
• Negotiate prices and delivery schedules within authorized limits.
• Close sales orders to meet revenue goals.
• Monitor market trends, gather customer feedback, and share insights with relevant internal teams.
• Develop and implement annual, monthly, and weekly sales plans.
• Manage team members and oversee overall sales performance as a Sales Assistant Manager.

Requirements:

• Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders.
• Minimum 5 years of sales experience.
• Strong marketing and sales skills.
• Good product knowledge relevant to the items sold.
• Management experience of at least 1 year is an added advantage.
• Experience in the Japanese cuisine, Asian cuisine, or beverage industry is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://www.goodjobcreations.com.sg/privacy-policy/

EA Personnel Name: Kota Baba

EA Personnel Reg. no.: R22106801

EA License no.: 07C5771

#SCR-kota-baba

• Leading Education Firm.
• 5-day work week
• Central
• Supportive and employee-focused work environment
• Experience in the education sector will be an advantage

Our client, a respected provider of education programmes, is seeking an experienced Marketing Manager to lead marketing initiatives and strengthen their market presence.

RESPONSIBILITIES:

• Plan and execute integrated marketing campaignsacross digital, social media, content, and offline channels to support brand and business objectives.
• Drive digital marketing initiatives including paid media, SEO/SEM, email marketing, and website content management.
• Develop and manage social media strategies and content calendars across multiple brand platforms.
• Collaborate with internal stakeholders, school centres, and external agency partners to deliver effective and on-brand campaigns.
• Monitor and analyse campaign performance, providing insights and recommendations to optimise marketing outcomes.
• Support brand-building initiatives, parent engagement programmes, and marketing innovation projects while ensuring consistent brand messaging across all touchpoints.

REQUIREMENTS:

• Bachelor’s Degree in Marketing
• 5–8 years of relevant marketing experience in a brand-side or agency environment.
• Strong knowledge of digital marketing channels, social media platforms, analytics, and content strategy.
• Proven ability to manage multiple campaigns and projects independently in a fast-paced environment.
• Excellent communication, collaboration, and problem-solving skills with strong attention to detail; experience in multi-brand or education marketing is advantageous.

OTHER INFORMATION:

• Location: Central
• Working hours: Monday – Friday, Office Hours
• Salary: up to S$8,000 and Bonus (Salary will commensurate according to experience & qualifications)
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description

• Industry/ Organization Type: Manufacturer - Packaging
• Position Title: Sales Manager
• Working Location: Woodlands
• Working Hours: 5 days (Mon to Fri: 8:00am – 5:15pm)
• Salary Package: Basic up to $4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead the sales team, set objectives, and drive initiatives.
• Craft and execute strategies to secure key accounts.
• Build and nurture customer relationships, manage complaints and queries.
• Enhance customer satisfaction and unlock sales opportunities.
• Keep abreast of market trends and competitor actions to meet sales targets and achieve organizational objectives.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• Minimum 2 years of relevant sales experience, preferably in the printing and packaging industry.
• Familiarity with printing processes is a plus.
• Class 3 driving license and own vehicle required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

Able to work early mornings, nights, and weekends

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Business Manger” to drive sales of pharmaceutical products in your assigned territory. You will gather market intelligence, conduct prescription audits, and implement sales strategies to achieve sales targets. Additionally, you will manage queries from doctors, maintain customer relationships, and ensure accurate territory data management.

Roles & Responsibilities
• You will be responsible for understanding market trends and competition status by gathering information from stockists and chemists and relaying this data to the Sales Business Manager (SBM) or Regional Sales Manager (RSM).
• You will be responsible for conducting Retail Chemist Prescription Audit (RCPA) on doctors in the assigned area to identify potential high-prescribers and providing the final list of doctors likely to prescribe large quantities to the SBM/RSM for sales forecasting purposes.
• You will be responsible for attending relevant training programs and staying updated on product literature.
• You will be responsible for obtaining sales targets and promotion budget details from SBM/RSM.
• You will be responsible for utilizing the allocated budget to plan launch activities for different doctors, camps, or Continuing Medical Education (CME) sessions in the assigned area.
• You will be responsible for conducting regular sales pitches and presentations with doctors to promote products.
• You will be responsible for submitting reimbursement bills to SBM/RSM.
• You will be responsible for implementing marketing plans provided by the Product Manager.
• You will be responsible for gathering Point of Business (POB) details from chemists and coordinating with stockists to ensure product delivery.
• You will be responsible for monitoring and tracking sales of new products with chemists to achieve sales targets.
• You will be responsible for collecting queries from doctors regarding both new and existing products.
• You will be responsible for entering queries into the system for review by the Infogini team.
• You will be responsible for utilizing email responses from Infogini to address doctors' queries and increase prescriptions per doctor.
• You will be responsible for maintaining regular interactions with doctors to understand their prescription trends.
• You will be responsible for communicating prescription trend data to SBM/RSM.
• You will be responsible for keeping track of specific customer needs and providing feedback to Area Sales Manager (ASM), SBM/RSM, or Head Office (HO).
• You will be responsible for preparing lists of doctors for all CME events and submitting them to SBM/RSM to foster strong relationships and loyalty among doctors.
• You will be responsible for maintaining and updating data on doctor lists, route maps, retailers, and other supply chain contacts in the internal database.
• You will be responsible for ensuring accurate management of sales activities to optimize sales volume and effectiveness.

This role offers an exciting opportunity to support and lead a high‑performing Corporate Secretarial team delivering services to the Luxembourg Fund CS & CoSec function. Working closely with the Manager – Fund Corporate, you will help drive service excellence by overseeing complex client work, monitoring KPIs, and ensuring quality and timeliness across deliverables. You will play a hands‑on leadership role, guiding, coaching, and developing team members while fostering a culture of continuous improvement. Ideal for candidates who enjoy combining technical expertise with people leadership in a global, collaborative environment.

What you'll do

• You’ll oversee corporate secretarial service delivery for Lux Fund clients in line with SLAs, ensuring accuracy, quality, timeliness, and adherence to all applicable procedures, laws, regulations, and risk controls.
• You’ll monitor, review, and support the Indian Cosec teams by addressing quality and timeline issues, managing escalations with cluster counterparts, and ensuring consistent compliance with agreed standards.
• You’ll coach and develop team members through technical and non-technical guidance, structured feedback on deliverables, and endorsement to appropriate learning and development initiatives.
• You’ll act as a key stakeholder partner by maintaining effective communication, managing crucial conversations, building strong relationships, and developing specialist knowledge of designated client requirements, SOWs, and SLAs.
• You’ll support governance and reporting by validating client requirements, assisting with compliance reporting and root-cause analysis, enforcing process standards, maintaining accurate client databases, and tracking and reporting KPIs.

What we offer 

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to increase employee contributions 
• Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives 
• Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day. 

•Grow Corporate & MICE revenue through proactive prospecting, account development, and strategic partnerships.

•Manage a portfolio of key accounts and develop new segments (industrial estates, aviation/logistics, education, agencies, and MICE planners).

•Lead the full sales cycle: RFP handling, negotiation, contracting, and conversion to confirmed business.

•Work closely with Revenue, Events, and Marketing to optimize rate strategy, production, and pipeline performance.

•Represent the hotel in client events, networking, and industry activities to strengthen market presence and demand generation

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Manager Roadside Assistance & After Sales Customer Experience
Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is seeking an experienced and business-driven Senior Specialist / Manager to lead and oversee the end-to-end 24/7 roadside assistance and courtesy car business, and to own and shape the benchmark customer experience across the full After Sales journey.

The successful candidate will be responsible for ensuring profitability and operational excellence, including daily operations management, strong vendor performance, and effective budget and cost control. This role will ensure operational efficiency, quick response times, and consistently high customer satisfaction. In addition, the role carries strategic ownership of the After Sales customer journey by researching, defining, and implementing a benchmark customer experience in close collaboration with the After Sales Team, leading system and process implementations where required, and ensuring all initiatives are scalable across the region.

• Develop and execute business strategies, initiatives, and operational plans, while owning the overall performance, commercial outcomes, and continuous evolution of the roadside assistance and courtesy car business to drive profitability, scalability, and operational excellence
• Take full accountability for end-to-end roadside assistance operations, including call handling, dispatch coordination, recovery management, and case closure, overseeing both in-house daytime and outsourced night operations to ensure seamless 24/7 service continuity.
• Define, implement, and continuously enhance SOPs, escalation frameworks, and service workflows to improve response times and operational control
• Manage and optimise a fleet of approximately 30 courtesy car, ensuring high availability, utilisation efficiency, controlled turnaround time, and proper damage management
• Lead and govern all external vendors, including towing and logistics partners, by defining SLAs, monitoring performance, validating invoices, and managing commercial negotiations or disputes
• Prepare and manage budgets, forecasts, and financial reporting; analyse cost per incident, utilisation, and service metrics to drive profitability and cost optimisation
• Track and report operational KPIs and service performance, implementing corrective actions where required
• Build strong relationships with internal stakeholders, insurers, and partners to ensure seamless and coordinated operations
• Manage and resolve complex customer concerns and escalations promptly and effectively, ensuring alignment with Porsche’s premium service standards
• Ensure adherence to all relevant laws, regulations, safety standards, insurance requirements, data protection policies, and company guidelines
• Own and lead the end-to-end After Sales customer journey — conducting market and customer research, defining benchmark customer experience standards, and driving implementation of a consistent, premium After Sales experience across all customer touchpoints
• Collaborate closely with the After Sales Team to co-design, align, and deliver customer experience improvements across all After Sales functions, including service reception, workshop operations, parts, and customer communications
• Lead the evaluation and implementation of systems, tools, and digital platforms required to support and enhance the After Sales customer journey, managing end-to-end delivery from requirements definition through to go-live and adoption
• Develop and document process frameworks, and quality standards for the full After Sales customer journey, ensuring operational consistency and a premium customer experience at every stage
• Design all After Sales customer experience initiatives, processes, and systems with regional scalability as a core principle, enabling consistent and efficient rollout across multiple markets
• Stay abreast of industry developments and mobility trends to continuously refine and future-proof the operating model

Requirements

• Bachelor’s degree in Business, Economics, Finance, or a related field
• 5–8 years of experience in operations, mobility services, automotive, logistics, or service management, with a proven track record managing external vendors and service providers; prior experience in customer experience design, After Sales journey management, or service transformation is strongly advantageous
• Strong ownership mindset with hands-on execution capability; structured, calm under pressure, and highly accountable
• Analytical and data-driven,comfortable working with operational KPIs, reporting, and service performance metrics to inform decisions
• Excellent leadership, communication, and interpersonal skills, able to engage effectively with internal and external stakeholders
• Positive, solution-oriented mindset with the ability to proactively address challenges and deliver effective solutions
• In-depth knowledge of industry trends, mobility services, and regulatory requirements
• Proficient in MS Office and other relevant technology tools and systems; experience with CRM, customer experience, or After Sales management platforms is an advantage
• 5.5-day work week with alternate Saturdays, with flexibility to support business operations outside regular hours, including evenings, weekends, and public holidays.
• Possess a valid Class 3 Driving Licence with at least 4 years of driving experience and a clean driving record

Overview

We develop future leaders. Start by mastering ethical sales and marketing techniques, then progress into managing campaigns and teams.

We’re Looking For

✔ Ambitious and performance-driven
✔ Strong willingness to learn and improve
✔ Resilient and adaptable in a results-based environment
✔ Team-oriented with emerging leadership qualities
✔ Professional, confident communicator

What You’ll Gain