Total 4,731 relationship manager job vacancies in Others category in Indonesia

about the company.

A well-established multinational financial institution with a strong global presence and a dedication to delivering premier investment solutions. The company fosters a highly collaborative and professional workplace culture focused on driving long-term organizational success.

about the job.

An exceptional opportunity has arisen for a seasoned administrative specialist to oversee comprehensive workplace operations and facilities management across multiple corporate business lines.

• Direct the procurement of corporate office resources, monitor fixed assets, and track inventory levels.
• Supervise third-party service providers and establish formal purchase orders within allocated budgets.
• Oversee facilities maintenance, front-of-house reception services, and secure corporate archiving workflows.
• Manage corporate access protocols, building security badges, and landlord relations.
• Coordinate corporate business continuity frameworks and facilitate localized travel arrangements for visiting executives.

skills and experience required.

• A recognized tertiary degree coupled with a minimum of 10 years of dedicated corporate administration experience.
• Advanced proficiency in standard office productivity tools and digital documentation management.
• Outstanding interpersonal and professional communication capabilities to manage diverse stakeholders.
• Refined organizational aptitude with a proactive mindset geared toward solving corporate operational issues.
• Proven operational management capabilities with an autonomous, self-starting approach to business needs.

If you believe you possess the skills, experience, and drive to excel in this role, we encourage you to apply.

EA: 94C3609 / Reg: R2095759

Job Summary

We are looking for an experienced, results-driven

Supermarket Operations Manager

to lead all day-to-day operations, ensure smooth running of the store, deliver excellent customer service, and meet sales, profit, and operational targets. You will deputise for the Store Manager, lead the team, and ensure full compliance with UK regulations and company standards.

Key Responsibilities

Store Operations & Daily Management

• Oversee all departments: grocery, fresh food, bakery, deli, frozen, non-food; ensure smooth workflow, opening/closing routines, and safe working environment.
• Manage stock levels, replenishment, inventory control; reduce waste, shrinkage, out-of-stocks; maintain accurate stock records and audits.
• Ensure displays, shelves, pricing, signage, and promotions are correct, attractive, and fully compliant.
• Coordinate deliveries, goods-in, storage, and equipment maintenance; keep store clean, tidy, and fully functional.
• Plan staffing rotas, match resources to customer footfall, control labour costs.

Team Leadership & Development

• Recruit, train, coach, and supervise all staff (department managers, cashiers, shelf-fillers, customer service).
• Set targets, conduct appraisals, resolve issues/disputes, and build a motivated, high-performing team.
• Deliver training on service standards, food safety, health & safety, and company policies.
• Foster a positive, inclusive culture and ensure all colleagues follow rules and procedures.

Commercial & Financial Performance

• Achieve sales, profit, and KPI targets; analyse sales data, trends, and customer behaviour to drive growth.
• Control costs: labour, waste, utilities, supplies; implement efficiency improvements.
• Plan and execute promotions, seasonal campaigns, and product launches; maximise sales opportunities.
• Manage store budget, report performance to head office, and contribute to annual business plans

Compliance, Health & Safety & Legal

• Ensure full compliance with Singapore laws: Food Safety Act, FSA standards, Health & Safety, Trading Standards, employment law, age-restricted sales.
• Carry out risk assessments, safety audits, hygiene checks; maintain all required records and documentation.
• Train staff on safety, emergency procedures, and legal requirements; resolve compliance issues immediately.

Customer Experience

• Lead by example to deliver excellent service; ensure staff are helpful, polite, and knowledgeable.
• Handle complaints, queries, and feedback professionally; resolve issues and build customer loyalty.
• Improve store layout, flow, and service to reduce queuing and make shopping easier.

Administration & Reporting

• Prepare weekly/monthly reports: sales, stock, waste, labour, compliance, and operational issues.
• Maintain accurate records for payroll, inventory, safety, and compliance; implement company policies and new initiatives.

Requirements / Person Specification

• 3–5 years’ experience in supermarket/retail operations, with at least 2 years in a management/leadership role.

Company’s Profile:

Join one of Singapore’s leading academic health systems, recognised for its excellence in healthcare, research, and education. The organisation has been ranked among The Straits Times’ Best Employers and listed in the Top 10 of Singapore’s Leading Employer Awards, reflecting its strong commitment to employee growth and engagement.

With a people-first culture, they are dedicated to staff development and workplace well-being. You can look forward to a meaningful career with an organisation that values innovation, compassion, and excellence in advancing health for the community.

Work location: Jurong West

Job Responsibilities:

• Support the Polyclinic Manager in overseeing daily clinic operations, ensuring optimal manpower utilization, cost efficiency, and smooth service delivery.

• Drive and support the implementation of strategic initiatives (e.g., Healthier SG, Social Prescribing, Age Well SG) to enhance care delivery and service excellence.

• Manage administrative functions including staff scheduling, patient flow, inventory control, and facility operations.

• Lead and implement process improvements to enhance operational efficiency and patient experience.

• Collaborate with internal stakeholders across polyclinics and HQ on manpower planning, training and development, digital transformation, policy and workflow enhancements, new clinic development, and emergency preparedness.

Requirements:

• At least 2 – 3 years’ clinic operations experience. Experience in managing healthcare frontline staff in any clinic/hospital setting will be a strong advantage
• Strong leadership & communication skills
• Willing to commit to 5.5 days work week in west side polyclinics

Interested candidates may whatsapp your resume to 8977 7062. Only shortlisted applicants will be contacted.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Cassie Chan | R2197426

EnviroDynamics Solutions Pte Ltd | EA No: 12C6285

Responsibilities:

• Support group total rewards initiatives including job grading, job evaluation, salary structure development, and compensation planning through market benchmarking, analysis, and cost modelling.
• Coordinate regional participation in market surveys and work closely with HR teams to ensure accurate submissions and validation.
• Provide guidance to HR and business units on compensation & benefits policies, reward frameworks, and remuneration practices.
• Review and recommend competitive remuneration packages.
• Assist in bonus scheme design, cost simulation, and compensation analysis.
• Evaluate and standardize allowances, employee benefits, and insurance programmes across the group.
• Collaborate with regional HR and business stakeholders to ensure consistent implementation of total rewards frameworks while considering local market practices.
• Deliver analytical insights and scenario modelling to support compensation strategy and pay positioning decisions.

Qualifications:

• Degree holder with min 8 years of solid HR experience, including a proven track record in Compensation & Benefits within a multinational organisation; regional or global exposure will be an advantage.
• Strong understanding of total rewards and compensation practices, including salary structure design, pay range management, job evaluation, and market benchmarking methodologies.
• Highly numerate and analytical, with strong attention to detail and accuracy.
• Proven ability to translate market data and analytical insights into practical and actionable reward recommendations.
• Strong interpersonal and communication skills, with the ability to engage, advise, and influence stakeholders at all levels.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base.

Key Responsibilities

1. Product Strategy & Roadmap
3. Define and maintain the product roadmap for defence electronics (e.g. mission computers, platform comms electronics, sensors, C2 electronics).
4. Align product direction with defence capability requirements, platform roadmaps, and long-term support strategies.
5. Develop products with unique selling points while addressing emerging technology trends (AI, open architectures, modular electronics) relevant to defence platforms.
6. Market Research and Opportunity Identification
8. Define target customer segments and map ecosystems to establish strong market links.
9. Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR).
10. Report on relevant market trends and competitive landscapes across various sectors.
11. Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon.
12. Go-to-Market (GTM) Strategy Development
14. Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies.
15. Cultivate strategic channel-based partnerships and relationships to magnify market reach.
16. Identify and monitor emerging electronics technologies relevant to defence platforms (e.g. AI accelerators, open‑architecture electronics, advanced sensors, secure processors).
17. Establish early technical engagement with technology providers prior to formal programme insertion.
18. Channel Strategy Development
20. Define the go-to-market strategy for channel partners.
21. Identify target markets and partner profiles (distributors, resellers, system integrators).
22. Align channel strategy with overall product roadmap and business objectives and defence capabilities needs.
23. Product Development Lifecycle Management
25. Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives.
26. Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment.
27. Forge commercial partnerships with industry stakeholders.
28. Technical Feasibility Studies
30. Assess the resource requirements for product development, including skilled labour and manufacturing capabilities.
31. Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion.
32. Comprehensive Risk Assessment
34. Identify any potential operational barriers, including regulatory approvals and customer adoption issues.
35. Evaluate competitive risks, including threats from existing players and new market entrants.
36. Analyze customer demand fluctuations and market variations that may impact overall projections.

Qualifications and Experience

A degree in Engineering, or a related field is required.

>7 years of experience in defence, aerospace, or high‑reliability electronics systems.

Proven experience in product management, particularly in managing electronics or embedded systems on defence platforms, is preferred.

Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels.

Ability to travel on short notice for business needs.

Please send your resume to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are partnering with an offshore vessel owner to identify a Vessel Manager (Owner's Representative) to oversee the technical performance of a fleet managed by third-party ship management companies. The successful candidate will act as the key liaison between the Owner and ship managers, ensuring vessels are operated safely, efficiently, and in accordance with contractual obligations and industry standards.

Key Responsibilities

• Act as the Owner's representative and maintain oversight of assigned offshore vessels managed by third-party ship management companies.
• Monitor vessel technical performance, maintenance status, class and statutory compliance, and ensure managers adhere to agreed KPIs and service standards.
• Review planned maintenance activities, defect reports, repair proposals, and monitor the timely closure of technical issues.
• Coordinate and supervise dry dockings, major repairs, retrofits, and capital projects to ensure execution within approved budgets and schedules.
• Evaluate and challenge technical managers on maintenance strategies, spare parts procurement, and cost optimization initiatives.
• Conduct vessel visits, technical inspections, and audits to assess vessel condition and verify the effectiveness of maintenance programs.
• Review and approve technical budgets, repair quotations, and expenditure requests submitted by ship management companies.
• Monitor vessel availability, reliability, fuel efficiency, and machinery performance, ensuring corrective actions are implemented when required.
• Support incident investigations and ensure effective implementation of corrective and preventive actions.
• Liaise with Classification Societies, Flag Administrations, OEMs, shipyards, and other external stakeholders on technical matters.
• Provide regular reports and recommendations to senior management regarding fleet condition, technical risks, and performance trends.
• Ensure compliance with company policies, international regulations, and industry best practices.
• Support vessel acquisitions, newbuild projects, and integration activities when required.

Requirements

• Degree or Diploma in Marine Engineering or a related discipline.
• Certificate of Competency Class 1 preferred but open to Class 2 holders
• Minimum 1-2 years of experience as a Technical Superintendent or equivalent within the offshore sector.
• Experience with offshore support vessels (AHTS, PSV, DSV, CSV, Accommodation Vessels, or other offshore assets) is preferred.
• Prior experience working for a vessel owner or managing third-party ship managers would be advantageous.
• Strong understanding of class requirements, dry docking, planned maintenance systems, and technical budgeting.
• Familiarity with offshore industry standards and regulations.
• Commercially minded with the ability to challenge and manage external ship management companies effectively.
• Strong communication and stakeholder management skills, with the ability to work with internal and external parties across multiple regions.

Manager/Senior Manager, Communications
NUHS@Home

About NUHS@Home

NUHS@Home is Singapore’s largest hospital-at-home programme, bringing hospital-level care directly into patients’ homes through a combination of clinical expertise, technology, and strong community partnerships.

Since launching in 2020, NUHS@Home has grown rapidly and is now a core part of NUHS’ vision to transform healthcare delivery. As we scale towards 400 virtual beds and beyond, we are building new models of care and shaping a future where “home-first” becomes a core part of how healthcare is delivered, enabling more patients to receive safe, high-quality hospital care from the comfort of home.

Why Join Us

This is an opportunity to help shape one of Singapore’s most innovative healthcare programmes at a critical stage of growth.

You will work closely with clinical, operational, and leadership stakeholders to build communications, engagement, and partnership strategies that support the future of healthcare delivery in Singapore.

This role is ideal for someone who enjoys both strategy and execution, and thrives in fast-moving environments where there is space to build, experiment, and make a tangible impact.

The Role

We are looking for a Manager / Senior Manager, Communications to support communications strategy, stakeholder engagement, and programme development across NUHS@Home initiatives.

The role spans internal and external communications, stakeholder engagement, partnerships, patient-facing communications, digital and social content, campaigns, and initiatives that strengthen awareness and adoption of a home-first model of care. You will work closely with internal stakeholders, community partners, vendors, and leadership teams to strengthen programme visibility, engagement, and collaboration as NUHS@Home continues to scale.

What You’ll Do

Communications & Content

• Develop and execute integrated communications plans and campaigns across internal, external, digital, and social platforms
• Champion consistent application of the NUHS and NUHS@Home brand across communications, engagement activities and partnership touchpoints
• Help shape and advocate a “home-first” mindset across internal and external stakeholders through strategic storytelling, campaigns, and engagement initiatives
• Provide communications counsel and support to programme leads and stakeholders on key initiatives, engagement activities and organisational priorities
• Lead the development of content and communications materials across digital, social, print and stakeholder engagement platforms, including speeches, presentations, newsletters, publicity materials and thought leadership pieces including basic content creation and visual adaptation where required
• Support leadership messaging, media opportunities, speaking engagements, and programme narratives
• Monitor and evaluate communications and engagement outcomes, using insights to strengthen future campaigns and initiatives

Stakeholder Engagement & Partnerships

• Lead and coordinate communications initiatives involving multiple internal and external stakeholders, ensuring alignment of messaging, timelines and programme objectives
• Support engagement initiatives with healthcare referrers, community providers, and institutional partners
• Identify and coordinate forums, events, campaigns, and engagement activities to strengthen awareness and collaboration
• Support development of partnership and stakeholder engagement materials

Patient Experience

• upport development of patient-facing communications and engagement materials 
• Work with clinical and operational teams to improve patient communications touchpoints and experience
• Develop campaigns and stories that showcase patient journeys, outcomes, and programme impact

Strategic Planning & Programme Development

• Support communications planning and readiness for NUHS@Home 2.0 and future programme expansion initiatives
• Develop stakeholder engagement and communications strategies to support new care models, partnerships and service initiatives
• Identify communications opportunities and risks, and recommend approaches to strengthen programme awareness, adoption and engagement
• Support planning and communications workstreams within NUHS and with institutional and community partners

Project Management & Operations

• Coordinate projects, timelines, vendors, and communications deliverables across multiple initiatives
• Track communications performance and support reporting where required
• Contribute to building scalable communications processes and systems as the programme grows

Who You Are

• Degree in Communications, Marketing, Journalism, Public Relations, English, or related disciplines
• At least 5–8 years of relevant experience in communications, engagement, branding, partnerships, or related fields
• Strong writing, storytelling, and stakeholder management skills
• Able to think strategically while remaining hands-on and execution-focused
• Comfortable managing multiple projects in fast-moving environments
• Organised, adaptable, collaborative, and solutions-oriented
• Digitally savvy and familiar with social media and content platforms
• Familiarity with digital content creation and basic design tools (e.g. Canva, Adobe Creative Suite) would be an advantage
• Healthcare experience is helpful but not required

Why Join Us

This is a chance to help shape the future of healthcare delivery in Singapore.

At NUHS@Home, you will be part of a team rethinking how hospital care can be delivered beyond hospital walls, working alongside clinicians, operational teams, community partners, and leadership stakeholders to make care more accessible, connected, and home-first for patients and families.

• Drive end-to-end O2C transformation in a large, complex environment
• High-impact role with visibility across finance, operations, and technology

About Our Client

Our client is a well-established and highly recognised organisation in the consumer and retail sector, with strong market presence and an extensive operational footprint. Known for its commitment to operational excellence and continuous transformation, the organisation is investing significantly in finance capabilities, process optimisation, and digital initiatives to enhance efficiency and scalability across its business.

Job Description

• Drive stabilisation and continuous improvement across end-to-end O2C processes
• Identify process gaps, inefficiencies, and control weaknesses, implementing corrective actions
• Lead execution of transformation initiatives including automation and system enhancements
• Strengthen financial controls across billing, receivables, credit management, and cash application
• Partner with shared services and business teams to improve process discipline and service delivery
• Define and track key KPIs (e.g. DSO, cash application rates, billing accuracy) and drive performance improvements
• Collaborate with cross-functional stakeholders to embed scalable and standardised processes

The Successful Applicant

• Degree in Accounting, Finance, or related discipline
• 10+ years of experience in O2C, Accounts Receivable, Credit Management, or Finance Operations
• Strong end-to-end O2C expertise including billing, collections, and cash application
• Proven experience driving process improvement, stabilisation, or transformation initiatives
• Hands-on experience with ERP systems (e.g. SAP FI/SD)
• Solid understanding of financial controls, reconciliations, and audit requirements
• Strong stakeholder management and influencing skills across cross-functional teams
• Analytical, structured thinker with a track record of delivering sustainable solutions
• Strong communication and collaboration skills to work effectively with internal and external stakeholders.
• Attention to detail and a commitment to meeting deadlines.

What's on Offer

• Opportunity to lead large-scale finance transformation initiatives
• Exposure to senior stakeholders and cross-functional leadership
• Collaborative and forward-looking work environment focused on continuous improvement

Contact

Audrey Ang (Lic No:R22111098/ EA no: 18C9065)

Quote job ref

JN-062026-7046287

Phone number

+65 6541 9940

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Description

• Manage all aspects of contracts, including recommending awards, preparing Letters of Award and Contract Documents, overseeing contract documentation, schedules, and project cost estimation, and preparing and analyzing cost comparisons to optimize project budgeting.
• Lead and review quantity take-offs, comparisons, and subcontractor/supplier award processes.
• Review variation order requests, defend claims, and provide contractual advice.
• Monitor contracts, negotiate final account settlements, draft settlement agreements, and handle additional payment claims and EOT.
• Manage the resolution of contractual claims throughout various project stages, ensuring the timely submission of Progress Claim, variations claim, and finalization of the main contract final account
• Oversee issuance of Sub-Contract and Payment Response in a timely manner.
• Attend monthly progress meeting, monitor and report status of contracts and procurement activities.
• Ensure subcontract commitments and milestones are achieved by liaising with Project Team members.
• Establishing Key Performance Indicators (KPIs), overseeing work progress, and providing mentorship, advice, and guidance to ensure optimal performance of the QS department.

Requirements

• Degree in Commercial Management/ Quantity Surveying
• At least 5 years working experience in handling local railway, tunnel (MRT), and other infrastructure projects and minimum 3 years in managerial role.
• Possess strong knowledge of market demands and pricing
• Experience in the sub-contract award process.

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Working Location: Sentosa

Working Hours: 5 or 6 Working days subjected to operating hours & Shift

Salary Range:$3,500 ~ $4,000

Key Responsibilities and Accountabilities 

• Accountable for the achievement of top line and bottom line targets 

• Responsible for the training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX/IMIX, Salesmanship) 

• Maintains site’s staff performance and quality by training, assessing and performing evaluations 

• In-charge of the site’s merchandises and stocks 

• Knowledge in basic trouble shooting of the equipment in the site 

• Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends 

• Maintains the stability and reputation of the site by complying with legal and partner requirements 

• Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site 

• Perform any other reasonable tasks as may be requested from time to time 

Skills and Qualification 

• Minimum 4 years of retail/ sales experience with 2 years in a management role 

• Excellent verbal and written communication skills 

• An extrovert who shows no qualm in striking up conversation with strangers 

• The ability to impart knowledge and train others within the organization 

• Flexible and adaptable 

• A self-motivated fast learner with great interpersonal skills

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

MMANAGER ( FULL TIME )

ABLE TO SERVE BOTH MALE AND FEMALE CLIENTS

CUSTOMERS SERVICE ORIENTATED, SALES DRIVEN AND TAGET ORIENTED PERSON

A TEAM PLAYER WITH GOOD COMMUNICATION AND INTERPERSONAL SKILL

RESPONSIBLE PREPARING THE NECESSARY TREATMENT PRODUCTS, STOCKS REPLENISHMENT, TOWELS

SUPPLY, ETC

BASIC + COMMISSION

AT LEAST 1 YEAR OF EXPERIENCE

STRONG COMMUNICATIONS AND INTERPERSONAL SKILLS WITH ALL LEVEL PEOPLE

WELL-GROOMEDANAGER ( FULL TIME )

We're looking for a hands-on Operations Manager to run our day-to-day service operations — leading the technician team, keeping jobs on schedule, holding service quality high, and keeping customers happy. You'll be the person who makes sure every job gets done well, on time, and that the team keeps improving.

What you'll do

• Lead the technician team — daily job allocation, dispatch, and scheduling so every booking is covered efficiently.
• Recruit, train and develop technicians, including fresh/inexperienced hires — set up onboarding, shadowing, SOPs and skills checklists so new staff get productive fast.
• Own service quality and safety — set standards, do spot-checks, handle escalations and customer complaints, and make sure work is safe and done right.
• Manage tools, parts and inventory — track stock, coordinate suppliers, and make sure technicians have what they need.
• Track performance — monitor jobs completed, response time, customer ratings, costs and revenue; report to the founder and act on the numbers.
• Coordinate bookings and customer service — work with the front-end/booking side so scheduling runs smoothly and customers are kept informed.
• Handle workforce admin — support work-permit / levy / MOM-related processes for foreign-worker technicians and ensure compliance.
• Improve and grow — find ways to make operations more efficient and support the company's growth.

What we're looking for

• Experience in operations, service or team management — ideally home services, facilities, trades, F&B ops, or similar fast-moving, people-heavy work.
• Strong people-management skills — able to lead, motivate and discipline a technician team, including foreign workers.
• Organised and calm under pressure — good at scheduling, prioritising, and solving problems on the fly.
• Customer-focused with clear communication.
• Comfortable with everyday tools — scheduling apps, spreadsheets, WhatsApp-based ops.

Nice to have

• Technical understanding of aircon / electrical / plumbing work.
• Bilingual (to communicate with foreign-worker technicians).
• Familiarity with MOM work-permit / levy processes.
• Class 3 driving licence.