Manager, Spare Parts Sales

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: $5,800 to $7,000

The company is a lifting accessories supplier that provides container-handling solutions to ports and terminals. With operations in more than 70 countries across six continents, it has established a presence in terminals of every scale.

Requirements:

• Degree in Business, Sales, Marketing, or related field
• 8-10 years of proven experience in Parts Sales and Inventory Management within automotive, heavy equipment, or industrial parts industries
• Experience in automotive dealerships, heavy equipment or distribution network is required for this role.

Responsibilities

Strategic Planning & Sales Growth

• Formulate and implement sales and business plans to drive revenue and profitability.
• Monitor, track, and review sales performance, taking corrective actions where necessary.
• Lead sales initiatives in coordination with the team to expand aftermarket parts revenue.

Marketing & Customer Engagement

• Develop and execute marketing strategies to retain existing customers and acquire new ones.
• Strengthen competitiveness and grow market share in parts sales.
• Address customer complaints promptly to ensure high satisfaction.

Aftersales & Service Integration and Refurbishment Business

• Systemize tracking of new equipment service schedules to proactively target customers.
• Develop service-related parts sales opportunities to maximize lifecycle revenue.

Inventory Management

• Oversee global inventory to ensure availability and meet delivery commitments.
• Establish stock level and replenishment procedures to optimize lead times.
• Proactively manage inventory to minimize surplus and avoid obsolescence.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Reporting into the Supply Chain Services Manager, Supply Chain Services Team is responsible for the design, deployment and adherence to key systems, tools and processes used by our client’s Global Supply Chain Teams. As a key member of this dedicated team, you’ll play a vital role in managing and enhancing these systems and processes, ensuring that they effectively empower our client’s Global Supply Chain operations.

As a key member of the team, you will ensure the seamless operation and improvement of our client’s Supply Chain Services Programs. Reporting directly to Supply Chain Services as an individual contributor, you will play a pivotal role in maintaining, supporting, and advancing our client’s applications.

Job Responsibilities

Maintenance and Support

• Develop new and maintain or update existing Power Apps and Power Automate flows for peak performance.

• Keep a close eye on application health, addressing issues swiftly and implementing enhancements.

• Identify and evaluate opportunities for improvement, ensuring accuracy in data and reports.

Issue Resolution

• Provide expert assistance to associates using Power Apps, Power Automate flows, Power BI, and SharePoint.

• Diagnose and resolve application issues promptly, documenting solutions for future reference.

User Training and Documentation

• Empower associates by training them on Supply Chain tools and applications.

• Develop and maintain user guides, FAQs, and conduct training sessions to ensure user proficiency.

Collaboration

• Work closely with the Program Lead to align on application requirements and updates.

• Participate in team meetings, contributing to the enhancement of processes and tools.

Compliance

• Ensure all activities comply with company policies and procedures.

Requirements:

• Proficiency with Power BI, Power Apps, and Power Automate.

• Innovative approach to solving complex enterprise challenges.

• Ability to convey technical information to non-technical users.

• Meticulous approach to data accuracy and application performance.

• Good foundational skills in HTML/CSS.

• Deep understanding of best practices in database management.

• Skills in SQL DB, Data Engineering, Data Analytics & python programming.

• Excellent stakeholder management and communication abilities.

• Solid grasp of analytical tools.

• Quick learner, adept at adjusting to new technologies and requirements.

• Knowledge of key business processes within supply chain is a plus.

Responsibilities

• Provide technology‑enabled payment risk control services, including real‑time risk monitoring, transaction review, and fraud detection support.
• Implement and improve digital control processes through automation, analytics, and system enhancements.
• Support incident investigations by analyzing transaction data, system logs, and digital evidence.
• Prepare risk and compliance reports using dashboards and visualization tools.
• Collaborate with IT, finance, and compliance teams to ensure secure payment operations and adherence to regulatory requirements.
• Provide advisory and operational support on payment risk management, cybersecurity practices, and fraud prevention strategies.

Requirements

·      Degree holder in Finance related field

·      Strong understanding of risk analysis in Payment Technology

·      Min 4 – 8 years of relevant working experience in Fintech or Financial Services industries

·      Strong analytical skills

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

About the Role

We are seeking a proactive and customer-focused Sales Executive to manage existing customer accounts while actively developing new business opportunities. The successful candidate will be responsible for maintaining strong customer relationships, identifying growth opportunities, and expanding our customer base.

Key Responsibilities

Account Management

• Manage and grow existing customer accounts.
• Conduct regular customer visits and follow-ups.
• Prepare and follow up on quotations.
• Identify opportunities for cross-selling and upselling.
• Resolve customer issues and ensure customer satisfaction.

Business Development

• Prospect and acquire new customers.
• Conduct sales presentations and product demonstrations.
• Develop new business opportunities in industrial and commercial sectors.
• Build and maintain a healthy sales pipeline.

Sales Administration

• Maintain customer records and sales activities.
• Submit weekly sales reports.
• Update CRM and customer database.

Requirements

• Diploma or Degree in Business, Engineering, Marketing, or related field.
• 2–5 years of B2B sales experience.
• Strong communication and negotiation skills.
• Self-motivated and results-oriented.
• Possess own transport and willing to travel for customer visits.
• Experience in industrial, safety, PPE, laboratory, engineering, or related industries is an advantage.

What We Offer

• Competitive salary package.
• Sales commission and performance bonus.
• Career growth opportunities.
• Training and product support.

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job description:

To assist Technical Superintendents in:

- Daily monitoring in technical and operational matters on board vessels.

- Preparing Technical Inspection reports.

- Monitoring vessels’ performance and the planned maintenance system.

- Monitoring and ensuring the statutory and classification certificates are valid.

- Liaising with repairers, workshops, etc. and issuing job orders.

Salary will be commensurate with experience.

Responsibilities:

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.

d) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

e) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

f) Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

g) Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

h) Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.

i) Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

j) Provide MAC (move, add and changes) for IT infrastructure services.

k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)

l) Provide desktop support for BCP and BCP exercises.

m) Printer Maintenance (Comprehensive includes Maintenance Kit)

- 1st level problem analysis and troubleshooting

- Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.).

1. Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
2. Configuration and setup including print server
3. Yearly preventive maintenance

Requirements

a) Min 2.5 years of experience in administration and support of Desktop support.

b) Candidate needs to possess good communication skills.

c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

d) Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

e) Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

About the Role 

Uber Delivery is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with APAC Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities. 

The Strategic Merchant Operations Manager role is a unique opportunity to help grow Uber Eats. In this position, you will focus on driving operational excellence by partnering with internal stakeholders and some of our largest restaurant partners. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution excellence and outstanding relationship-building skills. 

Your Impact in Role 

• Leverage Uber data to effectively drive key insights and scale processes
• Work cross-functionally to make decisions that require alignment across internal and external stakeholders 
• Develop analytical frameworks to project, generate, and prioritize business initiatives 
• Drive business review cadence and develop reporting frameworks to facilitate alignment, learning, improvement, and accountability 
• Develop best-in-class tools, insights, and processes to effectively scale operations across our business and our merchant partners 
• Share and scale best in class learnings to peers in similar roles across the other Uber mega-regions 
• Partner with stakeholders from our largest merchants to uncover opportunities and strategically drive business outcomes.

Requirements

• 5+ years of experience in strategy, operations, consulting, analytic tech, finance, or related field
• Strong cross-functional stakeholder management
• Experience working with senior stake holders across different functions
• Bachelor’s Degree in a related field (Business Administration, Economics, Finance, Data/Business Analytics)

Key Responsibilities

·Responsible for HVAC system design, equipment selection, load calculations, duct and piping design, airflow analysis, and commissioning for commercial and industrial facilities

·Manage projects from concept design through construction support and commissioning for data centers, semiconductor fabs, hospitals, pharmaceutical plants, or large industrial facilities.

·Coordinate with project teams, contractors, vendors, and clients to ensure smooth project execution and delivery.

·Support site activities including installation supervision, testing, and commissioning where required.

Job Requirement

·Diploma or Bachelor’s degree in Mechanical Engineering, Building Services Engineering ,Architectural Engineering, Energy Engineering Electrical Engineering, or related disciplines.

·Proficient in both English and Chinese

·Strong hands-on experience in on-site supervision of fire protection system installations.

·Familiar with Singapore HVAC requirements, codes, and authority inspection processes administered by Singapore Civil Defence Force (SCDF).

·Knowledge of HVAC system testing, commissioning, and authority inspection workflows is an advantage.

·Able to work independently onsite, and coordinate effectively with project teams, contractors, system vendors, and Clients.

-Willing to work in a site-based and shift-based environment, as required by the project

Tech Lead – Data Centre Network Architecture & NFVi

Singapore | 12-Month Renewable Employment Term

About the Role

We are seeking an experienced Tech Lead – Data Centre Network Architecture & NFVi to support a strategic enterprise customer engagement in Singapore.

This is a senior customer-facing role combining technology advisory, solution architecture, network consultancy and delivery leadership. The successful candidate will assess customers’ existing network environments, identify architecture gaps and recommend future-state solutions aligned with business objectives, industry trends and operational requirements.

The role requires a strong combination of Data Centre networking expertise, hands-on implementation experience and the ability to engage confidently with senior stakeholders, including VP and C-level executives.

Key Responsibilities

Customer Advisory and Solution Consulting

• Build trusted-adviser relationships with customers, technical teams and senior executives.
• Assess customers’ current network architecture across multiple domains and recommend practical improvement areas.
• Identify architecture gaps, risks and technology opportunities.
• Advise customers on future-state infrastructure architecture based on industry trends and business requirements.
• Translate complex technical solutions into clear business outcomes for senior stakeholders.
• Provide pre-sales support, solution scoping and technical consultancy across multiple technology domains.
• Contribute to effort estimation, implementation timelines and solution options while managing customer expectations.

Data Centre Network Architecture

• Lead the design of high-level and low-level Data Centre network solutions.
• Architect scalable, resilient and secure network infrastructure environments.
• Design and advise on solutions involving:Cisco ACIVXLAN EVPNMulti-Pod and Multi-Site architectureData Centre Interconnect (DCI)WAN and LAN networkingSoftware-Defined WANSoftware-Defined AccessNetwork Functions Virtualisation Infrastructure (NFVi)Service orchestration
• Evaluate emerging technologies and recommend suitable adoption strategies.

Project Delivery and Implementation

• Lead end-to-end project delivery, including planning, design, network staging, implementation, migration, testing and handover.
• Provide technical leadership during deployment and infrastructure transformation projects.
• Support troubleshooting of network incidents and technical issues during project implementation.
• Provide remote or onsite deployment support where required.
• Work closely with project managers, customer relationship teams, account teams, business units and cross-functional stakeholders.

Technical Leadership and Capability Development

• Mentor engineers and provide technical guidance to delivery teams.
• Support capability development through knowledge sharing, training and coaching.
• Develop reusable tools, automation scripts and delivery best practices.
• Promote the use of automation and AI tools to improve delivery efficiency.
• Support the incubation of new end-to-end services and technology solutions.

Required Skills and Experience

• Minimum 10 years of relevant experience in Data Centre networking, infrastructure architecture, network consultancy or solution delivery.
• Strong experience in Data Centre network planning, design and implementation.
• Deep hands-on experience with Cisco ACI and VXLAN EVPN.
• Experience designing or implementing Multi-Pod and Multi-Site architectures.
• Strong knowledge of Cisco Nexus platforms, including:Nexus 9000Nexus 7000Nexus 5000Nexus 2000
• Experience with Catalyst series switches, DCI and virtualised network environments.
• Good knowledge of WAN, LAN, SD-WAN and Software-Defined Access technologies.
• Experience with NFVi solutions and service orchestration.
• Strong customer-facing consulting and stakeholder-management skills.
• Ability to present complex architecture recommendations clearly to senior executives.
• Experience leading project delivery from solution design through implementation and handover.

Additional Technical Knowledge

Experience in the following areas will be advantageous:

• Linux and Python
• Java
• Virtualisation technologies
• OpenStack
• Kubernetes and containers
• Network automation
• Public and private cloud environments
• AWS, Microsoft Azure or Google Cloud Platform
• Practical use of AI tools to support delivery and technical operations
• Financial Services Industry environments

Certifications

Relevant professional certifications are highly preferred, such as:

• CCIE or CCDE
• Cisco specialist certifications
• VCP or VCDX
• RHCE
• AWS, Azure or Google Cloud certifications
• Other recognised network, infrastructure or cloud certifications

Employment Details

• Location: Singapore
• Employment Term: 12-month renewable employment term
• Work Arrangement: Customer-facing role with onsite support where required
• Seniority Level: Senior Technical Lead / Architect / Principal Consultant

Ideal Candidate Profile

The ideal candidate is a senior Data Centre Network Architect or Consultant who combines strong Cisco technical expertise with hands-on delivery capability and customer-facing consulting experience. You should be comfortable advising senior stakeholders, leading complex infrastructure projects and guiding technical teams through architecture design and implementation.

Interested candidates may apply with an updated resume and provide the following information:

• Current availability or notice period
• Current salary
• Expected salary
• Citizenship or residency status
• Relevant Cisco certifications
• Brief summary of experience with Cisco ACI, VXLAN EVPN, Multi-Pod, Multi-Site and NFVi solutions

ITSO - Application Security (Consultant)

Responsibilities and Requirements

• At least 4 years combined work experience in software development, application security andcloud computing (e.g. AWS)
• Familiar with mobile and web application programming interfaces (API) architecture (e.g. REST,SOAP, SSL/TLS)
• Experience in threat modelling and able to establish threat profiles for application projects toidentify, quantify and remediate application security risks
• Strong knowledge of security best practices such as OWASP Top 10, OWASP application securityverification standard
• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Gitlab, Github,Ansible etc) and how automated security testing can be incorporated into CI/CI pipelines
• Experience on using SAST code scanning tools such as Fortify-on-Demand, Sonarqube, etc
• Track and address security vulnerabilities with timely remediation and patching processes.
• Conduct security awareness training sessions
• Good verbal/written communications, collaboration skills and experience interacting withvarious stakeholders
• Strong analytical, problem-solving and troubleshooting skills, ability to work independently
• Relevant certifications preferred (eg. CISSP, OSCP, AWS security, AWS DevOps Engineer orequivalent etc.)
• Experience in working with Government Commercial Cloud (GCC) preferred.

Project: Megaspine - Changi T5

Responsibilities:

• Supervise tunnel and civil engineering works to ensure compliance with approved drawings, specifications, and contract requirements.
• Monitor tunnel excavation, shaft construction, structural works, and temporary works activities.
• Conduct site inspections and verify the quality of materials, workmanship, and completed works.
• Ensure compliance with Workplace Safety and Health (WSH) regulations and project safety requirements.
• Monitor geotechnical instrumentation, settlement readings, and ground movement during tunnelling operations.
• Liaise with contractors, consultants, and authorities to resolve technical and construction-related issues.
• Attend site meetings, prepare inspection records, and submit progress and quality reports.
• Assist the Resident Engineer (RE) in overseeing tunnel construction activities and ensuring compliance with LTA, BCA, and project requirements.

Qualifications & Requirements:

• Diploma in Civil/Structural Engineering or an equivalent qualification from a recognized institution.
• Minimum of 5 years of relevant experience in construction supervision, preferably in Tunnel projects.
• Registered RTO with the Institution of Engineers Singapore (IES).

Responsibilities:

• Supervises construction works to ensure compliance with approved plans, codes, and safety regulations.
• Represent clients, inspect materials/workmanship, and coordinate with contractors for projects like roads, buildings, and infrastructure
• Monitor daily construction activities to ensure adherence to technical specifications and safety standards.
• Inspect materials and workmanship to maintain high construction quality, often using specialized inspection equipment.
• Ensure contractors follow regulations set by authorities such as LTA, PUB, NEA, and BCA.
• Maintain detailed records, including daily reports, site photos, and technical reports for clients.
• Act as a liaison between consultants, contractors, and Qualified Persons (QPs) to resolve technical issues.
• Read and interpret structural, civil, or M&E drawings

Requirements:

• Min Diploma in Civil Engineering or related field
• Min 3 years of relevant experience in civil and structural experience in building or infrastructure projects
• Proficient in preparing site inspection reports and technical documentation.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Reporting to the Firmware Team Lead/Project Manager, the successful applicant will be involved in switching mode power supply development activities such as firmware development, firmware verification, auto test program, prototyping, evaluation and assisting manufacturing in BETA run of the new product.

• Participate in product definition, specification, and requirements analysis working with cross-functional stakeholders.
• Collaboration on firmware architecture and development strategy with a particular focus on wired and wireless networks.
• Design new products in timely manner to meet the product spec, modify existing designs, improve existing products for better performance and /or cost.
• Participate in product definition, specification and requirements analysis working with cross functional stakeholders.
• Design, code, integrate, test, support and enhance software solutions for power conversion systems.
• Perform system integration and validation testing activities, including verification of interoperability within overall solution.
• Assist with evaluating existing and emerging technologies to identify solutions that will reliably operate in a wide range of installed environments.
• Architecting, developing, integrating, and delivering embedded and PC software in a regulated product development.
• Participating in all project lifecycle phases – from design and code development through unit testing, documentation, and release.
• Coaching and guidance to Jr Firmware engineers in evaluation and design.
• Provides technical direction to the team.
• Provide technical support to factory on design related issue.
• Provide support for power supply prototypes and production products.
• Collaborate with remote teams and local teams to support integration work with hardware team.
• Participate in software qualification activities such as SFMEA and code reviews.
• Participate in system integration and validation testing activities, including production/factory support.

Requirements:
Bachelor’s or master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.

5-7 years of related work experience.

Experience or good understanding of power supply topologies and analog/digital circuitry is a plus.

Familiarity with software development (Microsoft C#, GUI).

Experience with Microchip, TI, ST microcontrollers and DSPs.

Experience interacting with software debugging in an embedded environment.

Familiarity with digital control or firmware for power electronics a plus (PWMs, ADC, digital filter).

Experience in embedded system or signal processing algorithms (DSP) control.

Experience implementing & developing communication stack driver and networking physical protocols (I2C, SPI, RS-485, PMBus, Modbus, Ethernet, etc.).

Some knowledge/experience in IoT, TCP/IP, Websocket, LWIP stack or freeRTOS will be an added advantage.

Comfortable using oscilloscopes, multi-meters, power supplies, etc.

Comfortable reading hardware schematics and data sheets.

Familiarity with version control systems (SVN), and release methodologies.

Familiarity with MISRA, IEC62304 or other coding standards will be an added advantage.

Disciplined and detail-oriented; experience delivering robust, readable code.

Experience in recreating sporadic types of issues/failures using various debugging techniques.

Excellent analytical and problem-solving skills.

HP’s Digital Solutions team is looking for a Singapore based post sales technical Customer Success Specialist to join the team to help customers implement HP’s software solutions with a focus on DEX and endpoint security. While the role is primarily post-sales, this candidate will also assist in strategic presales technical activities with prospects and ensure that customers are properly supported after the sale is made. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery.

KEY QUALITIES FOR SUCCESS

• Agile + Flexible. Can adapt and pivot effortlessly to new information and realities to get the job done.    

• Lead Strategically + Execute Tactically.  Ability to think, engage and lead strategically and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done.

• Leverage Insights + Customer Orientation. Use data to deliver actionable insights to customers to demonstrate value of HP’s Digital Solutions.

PRIMARY RESPONSIBILITIES: 

• Serve as the customer’s post-sales HP Digital Solutions expert.

• Assist customer in whatever manner is required as it relates to implementing and integrating HP software solutions within the customer’s environment.

• Work to ensure that HP products are properly integrated with existing customer tool sets.

• Be the customer’s voice internally, airing their feature requests, support issues, and concerns, and championing them to solution.

• Establish a regular cadence with customer to ensure they are getting full value out of their HP software investment.

• Deliver product training to partners, customers, and other stakeholders.

• Provide technical management & escalation within accounts, providing customers with access to product and engineering teams for issue resolution.

• Drive customer satisfaction by delivering technical documentation and information to customers.

• Document customer activity within the CRM.

PREFERRED QUALIFICATIONS

• Solid experience in services delivery involving endpoint solutions.

• Technical understanding of endpoint solutions and how these solutions are managed.

• Customer-facing experience including understanding of customer success for software-based services.

• Exceptional collaboration and relationship-building skills with the ability to develop strong working relationships at all levels of management, both within the customer organization and within HP.

• Technical knowledge of software deployment tools & techniques such as SCCM, Intune, PowerShell scripting, etc.

• At least 5+ years related technical experience developing, implementing, managing, and sustaining Enterprise IT systems.

• Good understanding of Windows endpoint OS and OS management.

• Hands on experience with deploying, troubleshooting, and updating endpoint software.

• Comfort communicating, navigating, and sustaining relationships at all levels within targeted accounts

• Bachelor of Sciences: Computer Engineering, Systems Engineering or relevant experience.

• Up to 25% travel is expected to support customer activities.