Total 762 procurement manager job vacancies in Information Technology category in Indonesia

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Within Google Customer Solutions (GCS), the Revenue Strategy and Operations (RSO) team provides business critical insights, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. By working closely with GCS Sales leadership, APAC RSO leads both short-term and long-term initiatives that result in tangible change and impact for the Sales teams and our customers.

As a Regional Program Manager, you are an expert on GCS program goal and strategy and act as a bridge between global program strategy and APAC GCS sales teams. You will focus on specialist programs in APAC, including Export and Google Marketing Platform (GMP) specialist teams. You will work in collaboration with the Global Specialism Programs team and regional leadership to shape, launch and land program changes in APAC GCS. You will manage the engagement with specialist reps and managers, gathering deep sales insights into what is working in the Specialism Program in APAC and what improvements are needed. You will also play a key role in establishing and commercializing a new program in APAC to acquire and onboard new GMP customers. 

You will also be responsible for leading and project managing cross-cutting strategic projects that lift the impact of APAC GCS sales programs. By working closely with Sales teams in-region, you will use your strong investigative and stakeholder management skills to develop a robust understanding of sales and customer opportunities, challenges, and trends, which you will use to influence short- and long-term initiatives for the overall sales program.

Qualifications

Job responsibilities

• Identify high-impact opportunities and build data-driven business cases to drive sustainable business growth and strategic initiatives across APAC GCS.
• Lead the regional deployment and landing of global sales programs, including the commercialization of new Google Marketing Platform (GMP) acquisition frameworks.
• Act as a critical bridge between global strategy and regional Sales teams, influence executive management and align cross-functional stakeholders.
• Analyze sales performance data and operating metrics to provide actionable business reviews for RSO leadership and troubleshoot program design challenges.
• Build deep regional expertise by capturing seller and customer feedback to refine go-to-market (GTM) activations and ensure programs meet specific market nuances.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in strategy consulting, corporate strategy, marketing/sales, or a business operations and analytics environment with spreadsheet (e.g., Google Sheets) and in database query (e.g., SQL).
• Experience in project or program management. 

Preferred qualifications

• Ability to think, plan, and execute on multiple projects simultaneously in an organized fashion, while acting as an effective team player who can coordinate across cross-functional stakeholders.
• Ability to manage ambiguity and adapt quickly to changing demands of the business.
• Ability to collaborate with and influence executive stakeholders across organizational boundaries.
• Ability to be a thought leader who is able to ideate and generate recommendations that drive tangible business impact.
• Ability to communicate insights to executives and cross-functional stakeholders.
• Excellent written and verbal communication skills.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022-2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

General Management

• Overseeing operations – guest service, strong knowledge primarily in wine, sake knowledge will be an additional advantage
• Developing and executing plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyze sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  
  Human Resource & Financial Management
  
• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
• Conceptualizing staff development plans according to the needs of the business
• Determine staffing requirements, interview, hire and train new employees, or oversee those personnel processes
• Setting direction and expectations for the team to achieve team goals
• Implementing training strategies for the venue
• Monitors and liaises with HR/L&OD on all venue onsite training activities
• Fully understanding, and ensuring procedural compliance with the Company’s policies

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description:

• Support the Project Manager and engineers to deliver projects on time, within scope and budget.
• Manage project documentation and subcontractor coordination.
• Perform system setup, database configuration, and resolve technical/design issues.
• Provide IT infrastructure support (Microsoft & Linux environments).
• Handle network switch configuration and network device design within scope.
• Execute installation, debugging, and troubleshooting of IT systems.
• Guide site engineers and conduct knowledge transfer.
• Oversee project teams and subcontractors; lead and present project meetings.
• Track and report progress, following up on software development and site works.

Job Requirements:

• Degree/Diploma in IT, Computer Science/Engineering, Project Management, or related field.
• Minimum 7 years of relevant system experience.
• Experience in project management or IT systems deployment.
• Proficient in networking, SQL, and Windows OS.
• Knowledge of cybersecurity, database management (SQL), vulnerability assessment, software development concepts, and access control systems (e.g. CCTV, card readers).

EA Reg No: 20C0312

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Step into a high-impact enterprise sales role where you’ll own and grow strategic Financial Services accounts. Drive multimillion-dollar opportunities by partnering directly with C-level stakeholders and delivering cutting-edge edge, cloud, and enterprise solutions that shape business outcomes.

Key Responsibilities:

• Own and grow strategic Financial Services accounts, building trusted relationships with senior stakeholders and decision-makers.
• Develop and execute account plans with clear revenue targets, milestones, and long-term growth strategies.
• Lead complex sales cycles, orchestrating internal teams and resources to close high-value enterprise deals successfully.
• Understand customer business challenges, positioning tailored solutions that deliver measurable outcomes and long-term strategic value.
• Deliver accurate forecasting while consistently achieving revenue targets and driving sustainable account expansion across assigned portfolio.

Job Requirements:

• Degree qualified with 5+ years experience selling enterprise technology solutions within Financial Services industry environments.
• Proven track record in new business development and consistently achieving or exceeding enterprise sales revenue targets.
• Strong experience in consultative and value-based selling across cloud, infrastructure, or enterprise technology solutions portfolios.
• Ability to engage and influence senior stakeholders, including C-level executives, across complex enterprise sales environments effectively.
• Experience managing large strategic accounts with long sales cycles and driving growth through relationship-based selling approaches.

Join a role where you’ll directly influence enterprise transformation while owning high-value client relationships and revenue outcomes. If you thrive in complex sales environments and want real ownership, visibility, and impact—this is your opportunity to step up.

Apply now to take ownership of strategic accounts and accelerate your enterprise sales career. Reach out to Naveen at naveen.vasudevan@Tangspac.com

Overview

We are looking for a Software Product Manager to drive the development and delivery of mission-critical solutions. You will act as a key technology partner to customers and work closely with Solution Architects, Project Managers, and Technical Leads to deliver end-to-end software systems.

Key Responsibilities

• Define product vision, roadmap, and translate customer needs into solutions
• Lead end-to-end software development, implementation, and system integration
• Oversee system design, performance, testing, and deployment
• Coordinate cross-functional teams (software & hardware engineers)
• Monitor system reliability during installation, configuration, and testing
• Manage stakeholders, vendors, budgets, timelines, and resources
• Ensure alignment with business goals, quality standards, and compliance requirements

Requirements

• Degree in Computer Science, Engineering, or related field
• 5–10 years in Product Management / Technical Project / System Delivery roles
• Experience in software development lifecycle and Agile environments
• Strong stakeholder management and communication skills
• Experience in Government, or system integration projects is a plus

Qualities

• Proactive, independent, and strong sense of ownership
• Positive attitude with passion for operational support
• Able to work across teams in fast-paced environments

Only shortlisted candidates will be notified.

EA Reg No: 20C0312

Our client is the IT arm of a large shipping MNC, they are looking to hire a seasoned IT professional to manage the firm's software assets and ensuring compliance across a portfolio of SaaS and on-premise applications. This role will work very closely with technical and business teams to align operational needs with commercial considerations and maintaining effective governance and financial oversight of software usage.

Key Responsibilities

1. Process Development and Governance

• Develop, document, and implement Software Asset Management (SAM) policies and procedures.
• Establish consistent workflows for software requests, approvals, procurement, deployment, and retirement.
• Support adherence to organizational guidelines related to procurement, security, and software usage.
• Review and improve processes regularly to enhance efficiency and reduce manual effort.

2. Budget Management and Cost Optimization

• Monitor and manage the software licensing budget, including tracking actual spend against forecasts.
• Work with stakeholders to assess and plan licensing needs for renewals and business growth.
• Identify opportunities to optimize license usage, including reallocating underutilized licenses.
• Support cost allocation practices to ensure transparency across departments or cost centers.

3. Vendor and Contract Management

• Support and participate in software procurement and renewal discussions with vendors.
• Collaborate with stakeholders to understand business requirements and align them with organizational objectives.
• Identify opportunities to streamline tools and reduce duplication across the organization.

4. Procurement and Stakeholder Communication

• Prepare documentation and business justifications for software-related investments.
• Coordinate procurement processes and facilitate stakeholder reviews and approvals.
• Provide guidance to internal stakeholders on software licensing, cost considerations, and available options.
• Develop reports and summaries to support informed decision-making by management.

5. License Management and Compliance

• Maintain accurate and up-to-date records of software assets, contracts, and entitlements.
• Support license allocation and provisioning through relevant administrative platforms.
• Monitor compliance with licensing agreements and terms of service through regular checks.

Qualifications

• Relevant experience in Software Asset Management, IT procurement, or IT operations.
• Experience in developing or improving organizational processes.
• Familiarity with SaaS licensing models and cloud-based software environments.
• Ability to analyse budgets, interpret data, and communicate insights clearly to stakeholders.
• Good communication and stakeholder management skills.
• Relevant certifications (e.g., Certified Software Asset Manager, ITIL Foundation, or similar).
• Proficiency in spreadsheet tools (e.g., Excel or Google Sheets) and data reporting.
• Experience working with software administration platforms for license management.

How to Apply: 

Interested candidate, pleasesubmit your updated resume in MS WORD Format to: Email – raymond.gan@achievegroup.asia or call your Consultant, Raymond Gan (Reg. No: R1988743),at 6590 9968 or WhatsApp 9297 1560 for a confidentialdiscussion. 

Please indicate the belowinformation in your resume: 

·       Current & Expected salary 

·       Reason(s) for leaving 

·       Availability to commence work 

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

What you will be doing:

• Excellent stakeholder and client management skills and ability to “read the play”.
• Ensures the PMs plan and coordinate all aspects of the project from initiation through to delivery i.e. Project governance, change control, financial management practice, issue and risk management, procurement / supplier management, schedule, milestone and deliverables management, project acceptance, sign-off, PIR transition to operations, handover to support function, stakeholder management (including technical product development teams).
• Constantly listening to the client with the view to ensure client satisfaction in parallel to sourcing new business opportunities.
• Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts.
• Develop consistency across the team for the definition and execution of project plans, project scope, activities, schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Anticipate and ensure project risks are managed, issues / problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assist with problem resolutions or risk mitigation as needed.
• May manage the integration of vendor / subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serves as liaison between internal organizations as well as in client and vendor / subcontractor organizations to ensure all projects targets and requirements are met.
• Leads the delivery of steering group and executive client informational and decision seeking presentations. This includes internal FIS presentations to update internal stakeholders.
• Conducts project closure activities to formalize and communicate the project acceptance, project retrospective and a postimplementation review to identify areas of improvement.
• Directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure that efficient operations of the function.
• Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.
• Establish an effective working relationship with our offshore development centres and other functional business units e.g. pre-sales and line of business.
• Performs other related duties as required.

What you bring:

• A Bachelor’s degree in Business Administration, Engineering, Computer Science, Information Systems or the equivalent combination of education, training, and work experience.
• Project Management qualifications such PMP or Prince.
• Minimum 10 years of large project management experience.
• Knowledge of Payments products and services. Working knowledge of AWS and/or Azure hosting will be very well received.
• Knowledge of the business goals, objectives and business operations for financial institutions.
• Knowledge of financial services industry.
• Knowledge of basic financial analysis principles and ratios.
• Previous P&L or budget management experience is a must.
• Proficiency in standard office software, such as MS Office, MS- Project etc.
• Proficiency in industry-standard process methodologies (e.g., Agile).
• Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Experience in producing best-in-class status reports.
• Willingly shares relevant knowledge and expertise to other resources plus improve collaboration within FIS and between FIS and the client.
• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills.
• Ability to persuade and influence Clients on the best approach to delivering what is contractually obligated with additional work delivered as change requests.
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Job Summary:

·       Responsible for management and execution of multiple related projects and to identify, lead, and manage continuous improvement projects for the Program Management Office responsible for Global Strategic Regulatory Affairs Projects, incorporating best practices in program management

Job Scope:

·       Responsible to design, develop, communicate, and execute detailed project plans to achieve overall program goals;

·       Monitor progress and performance against project plans and develop dashboards and reports to communicate progress

·       Proactively identify changes in project/programs cope and propose appropriate measures to reassess and amend milestones, budget, and timeline.

·       Lead, coordinate and/or participate oncross-functional team activities from Concept Phase through implementation;

·       Conduct meetings including agenda, presentations, and minutes

·       Monitor and present communications demonstrating progress against budget, metrics, and strategic objectives;

·       Analyze complex problems including those related to project risks; identify their impact; establish probabilities;

·       Responsible for completing documentation in a timely manner and in accordance with business and quality standards;

·       Identify, lead, and manage continuous improvement projects, incorporating best practices in program management

·       Recommend and implement PM strategies and enhancements to improve efficiency;

·       Assist in idea and feedback capture and cataloging activities

Job Requirement:

·       Bachelor’s Degree and PMP certification required

·       Typically requires 3-5 years of experience in complex, technical program / project management in a regulated industry to develop the competence required to meet the skills and responsibilities of the position;

·       Extensive knowledge of and competency in project management methodology and processes;

·       Knowledge and experience with business excellence methodologies and processes;

·       Decision-making and problem-solving skills; demonstrated good judgment;

·       Ability to be creative in achieving objectives while assuring compliance to internal and external requirements;

·       Ability to utilize commonly accepted project management tools to assist in the development of and adherence to a schedule;

·       Ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple competing factors;

·       Ability to form and develop interpersonal, professional relationships; display socially and professionally appropriate behavior;

·       Ability to work independently and in groups; ability to work cross-functionally and in a matrixed environment;

·       Ability and aptitude to use various types of databases and computer software;

·       Ability to prioritize their work tasks;

·       Ability to communicate effectively with good written, oral, and presentation skills.

Additional Information:

·       Salary – Up to S$10K per month + 1-month bonus

·       Contract duration: 12-month contract renewable and convertible

·       Commencement Date: Immediate

·       Working days and hours: Mon to Friday, 9am to6pm

·       Location: Bugis, DUO Tower

Position Overview: In the Customer Support and Services entity, and under the responsibility of the Senior Program Manager, the Aftermarket Program Manager must ensure that the objectives set by the company's management and the contractual commitments made to the customer are met.

Operational Duties:

Oversee aftermarket programs (in service and/or underdevelopment) in the client portfolio to ensure customer satisfaction and program profitability in line with company objectives. This includes:

·      Collaborating closely with sales, engineering, supply chain, front office, and other departments as necessary to ensure the delivered product meets company requirements

·      Working closely with sales, engineering, and supply chain, while striving to eliminate or adjust process issues that prevent meeting customer program commitments

·      Monitoring budget, warranties, and key customer satisfaction indicators

·      Implementing necessary actions to ensure budget and customer satisfaction align with company objectives and policy

Develop and maintain relationships with customers, distributors, partners, and other Safran companies in the region

Define and deploy after-sales strategies for the client portfolio, adhering to Safran program management milestones

Align program strategies across the Safran Seats Support and Services entity for the client portfolio

Manage in-service issues related to the client portfolio with the support of all internal stakeholders (engineering, field support, front office, supply chain, etc.)

Customer Interface:

Act as the main interface and point of contact with the customer: airlines, OEMs...

Maintain the customer relationship

Prepare formal reviews with the customer, as per the contract, and ensure the compliance of deliverables

Make necessary decisions to ensure customer satisfaction and adherence to contractual commitments

Verify and communicate customer specifications and manage modifications

Compliance and Management:

Adhere to the SAFRAN program management framework to achieve objectives.

Candidate Profile:

Knowledge of program/project/contract management

Proven ability to manage complex projects

Ability to communicate clearly and concisely

Ability to escalate issues at the right time and to the right level

Decision-making and problem-solving skills

Good team spirit

Experience:

5-8 years of experience as a project/program manager or project engineer (preferably in an aerospace environment).

International work experience is an advantage.

Strong negotiation skills and ease in a commercial environment during negotiations

Ability to analyze complex problems, summarize them, and find solutions

Persistence and resilience

Proficiency in standard office software suite (Word, Excel, PowerPoint). Knowledge of PowerBI is an asset.

We are looking for a candidate to support mentorship programmes by coordinating partners, engaging experts, and tracking outcomes to develop and grow local talent.

Contract Duration: 5 months
Salary: Up to $5,500/month

Responsibilities

• Run mentorship programmes and masterclasses to help local talent develop strong ideas and learn how to pitch them effectively.
• Source and engage experienced international experts to mentor local talent.
• Coordinate with partners to organise and deliver these programmes.
• Track participants’ progress and outcomes after the programmes.
• Collect data and continuously improve the programmes for better results.

Requirements

• Possesses minimum a Bachelor's Degree Media, Communications, Business, or Related field
• Media/entertainment industry experience with IP development and international market knowledge
• Programme management and partnership coordination skills with talent development background
• Data analysis abilities for programme evaluation and strategic refinement

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C5781

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• NonTuition Financial Assistance Schemes
  • Oversee the endtoend administration of nontuition financial assistance schemes, including workstudy grants, overseas exchange grants (outgoing and incoming), shortterm programme grants, and experiential learning grants.
  • Coordinate with academic schools, GEO, DKHM Career Centre, C4SR, and other partners to ensure accurate eligibility assessment, timely processing, coordinated approvals, and compliant disbursement of funds.
• Student Awards
  • Oversee the administration of academic and nonacademic student awards, including Universitylevel and externally funded awards
  • Coordinate system enrolment and processes for major University awards such as the Valedictorian, Salutatorian, and Ho Kwon Ping Circle Awards.
• Student Loan Programmes
  • Oversee MOEregulated student loan schemes, including Tuition Fee Loans, Study Loans, Overseas Exchange Loans.
  • Work closely with the Office of Finance and relevant University units to ensure accurate application processing, approvals, disbursements, and auditready records in compliance with MOE and University requirements.
• Budget Planning, Governance & Compliance
  • Support budget planning, utilisation monitoring, and expenditure projections for CSFAadministered schemes to ensure sustainable and effective use of financial assistance funds.
  • Ensure operations comply with university policies, donor requirements, and MOE regulations, and identify and escalate operational risks, exceptions, and compliance gaps.
  • Contribute to audit readiness and continuous process improvement to enhance efficiency, accuracy, and control.
• Stakeholder Engagement & Operational Continuity
  • Support outreach and communications to promote awareness and understanding of CSFAadministered financial assistance schemes.
  • Ensure studentfacing materials and frontline responses are accurate, consistent, and aligned with approved policies.
  • Act as operational backup for CSFAadministered schemes and provide functional guidance to a contract staff member to ensure continuity of operations.

• Degree holder with at least 5-7 years of relevant administrative or operational experience; prior experience in the education sector and/or customer service will be an advantage.
• Prior experience with a good understanding of financial assistance schemes, including financial aid, bursaries, and/or scholarships, will be an advantage.
• Experience in the conception and implementation of operational and process improvement initiatives is preferred.
• Strong time management and organisational skills, with the ability to plan, prioritise, and coordinate multiple tasks to meet deadlines in a highvolume, deadlinedriven environment.
• Excellent interpersonal, written, and verbal communication, as well as presentation skills, with the ability to engage effectively with diverse stakeholders.
• Ability to work independently with sound judgement, as well as collaboratively within a team and across multiple stakeholder groups.
• Meticulous, detailoriented, and wellorganised, with a strong sense of accountability and ownership.
• Demonstrated leadership potential, with good critical thinking, analytical skills, and the ability to exercise judgement in handling complex or sensitive matters.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and Adobe Acrobat.
• Ability to use Power BI and Power Automate will be an advantage.
• Familiarity with Canva and basic graphics editing tools to support the design of emailers and outreach materials will be a plus.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary

Reporting to senior leadership, we are seeking an experienced Software Development Manager (AI-focused) to lead our AI and software engineering teams in building, deploying, and scaling production-grade, machine learning-driven multimodal AI solutions. This role oversees the end-to-end acquisition, development, and delivery of AI-centric software systems across all organizational units, ensuring solutions are high-quality, scalable, secure, and aligned with our business innovation and AI product roadmap. You will lead technical strategy, drive engineering excellence, and manage cross-functional initiatives to deliver industry-leading AI products.

Key Responsibilities

1. Lead and manage the AI software development team on a daily basis, setting clear goals, priorities, and performance expectations.
2. Plan project timelines, allocate resources effectively, and ensure on-time, on-budget delivery of AI software solutions and product initiatives.
3. Participate in system architecture design and key technical decisions for AI/ML systems, multimodal model deployment, and distributed AI platforms.
4. Drive continuous process improvements, including scaling Agile/Scrum, DevOps, MLOps, and CI/CD practices across the engineering organization.
5. Collaborate closely with product, design, QA, data science, and research teams to align technical delivery with product and business objectives.
6. Monitor project progress, quality, and risks proactively, implementing corrective actions to mitigate issues and ensure delivery excellence.
7. Recruit, mentor, and develop high-performing team members, fostering career growth and technical excellence within the engineering organization.
8. Cultivate a high-performing, inclusive, and positive team culture that prioritizes innovation, quality, and continuous learning.
9. Oversee the acquisition and development of AI software systems across all organizational units, ensuring consistency with technical standards and security best practices.
10. Monitor the results, performance, and quality of all AI software solutions and projects implemented within the organization, driving data-driven improvements.
11. Oversee the end-to-end development of Proof-of-Concept (PoC) initiatives and AI solutions, validating technical feasibility and business value for production scaling.
12. Provide deep technical expertise on software and platform feature development for AI systems, ensuring that appropriate security, compliance, and risk factors are fully addressed in all development work.

Qualifications

1. Master’s degree or higher in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or a related engineering/technology faculty.
2. Experience Requirement: Minimum 5+ years of hands-on software development experience, with at least 2+ years of formal team management experience leading software engineering teams.
3. Technical Proficiency: Strong proficiency in mainstream programming languages (e.g., Python, Java, Go, C++) and modern software development tools, cloud platforms (AWS/GCP/Azure), and distributed systems.
4. AI/ML Expertise: Demonstrated experience building, deploying, and scaling AI/ML systems, large language models (LLMs), or multimodal AI solutions in a production environment.
5. System Architecture Expertise: Strong system design and architecture capabilities, with a proven track record of designing scalable, secure, and resilient AI software platforms.
6. Agile & DevOps Mastery: Deep familiarity with Agile methodologies (Scrum/Kanban), DevOps, MLOps, and CI/CD practices for enterprise software development.
7. Cross-Functional Leadership: Excellent communication, stakeholder management, and cross-functional collaboration skills to align technical and business teams.
8. Analytical & Problem-Solving Skills: Strong analytical, problem-solving, and decision-making abilities to resolve complex technical and operational challenges.
9. Preferred Qualifications: Experience with large-scale distributed systems, AI model deployment, cloud-native architectures, or enterprise AI product development is highly preferred.

Key Competencies

• Leadership and high-performing team management
• Deep technical breadth and depth in AI software development
• Results-driven, delivery-focused mindset
• Exceptional communication, coordination, and stakeholder management skills
• Strategic thinking and ability to align technical work with business goals

Job Responsibilities:

1. Technical Leadership & Engineering Management

• Lead and mentor multiple development teams responsible for Passenger, Driver, and Dispatch systems.
• Set technical direction, development standards, and architectural guidelines across platforms.
• Oversee day-to-day engineering execution including design reviews, code quality, testing, and deployment readiness.
• Drive engineering excellence through continuous improvement, automation, and adoption of modern engineering practices.

2. System Architecture & Solutioning

• Own the technical roadmap and ensure systems are scalable, robust, and optimized for real-time operations.
• Provide architectural guidance for new features, system enhancements, and integration across internal platforms.
• Lead modernization initiatives, including refactoring of legacy services and migration toward cloud-native, microservices-based architecture (where applicable).

3. Product & Stakeholder Collaboration

• Work closely with Product, Operations, and Business teams to translate business requirements into technical solutions.
• Prioritize enhancements and improvements based on customer impact, service reliability, and operational needs.
• Ensure timely delivery of features and improvements while maintaining system stability.

4. Platform Reliability & Performance

• Oversee the health, performance, and availability of the Passenger/Driver apps and Dispatch system.
• Ensure appropriate monitoring, alerting, observability and incident response processes are in place.
• Lead post-incident reviews and drive long-term corrective actions.

5. People Leadership

• Build a high-performing engineering culture focused on teamwork, accountability, and continuous learning.
• Provide coaching, career development, and performance management for team leads and engineers.
• Grow and scale the engineering team as business needs evolve.

6.Any ad hoc duties as assigned

Job Requirements:

• Minimum Bachelor’s or Master’s degree in Computer Science, Engineering, or related disciplines.
• At least 8 years of software engineering experiences, preferably with at least 5 years leading engineering teams.
• Strong background in backend development (e.g., Java/Spring Boot, RESTful services).
• Solid understanding of real-time systems, distributed systems, messaging queues, and API design.
• Experience with frontend development with ReactJS
• Experience with mobile app ecosystems (iOS/Android), backend services, and cloud platforms (AWS) is preferred
• Familiarity with DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and observability tools.
• Exposure to microservices, event-driven architectures (Kafka, Redis Streams), and high-throughput systems.
• Proven experience leading multiple engineering teams in a fast-paced environment.
• Strong communication skills and ability to work with both technical and non-technical stakeholders.
• Ability to drive decisions, manage complexity, and balance technical depth with business priorities.
• Demonstrated track record of delivering improvements to large-scale or mission-critical systems.
• Preferred experience in mobility, transport, dispatching algorithms, or real-time booking systems.