Total 1,443 Manager level F&B / Tourism / Hospitality job vacancies

Job Summary:
We are seeking a detail-oriented, people-focused and results-driven Assistant Manager, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for driving service excellence and learning initiatives across Hotels and Food & Beverage operations, ensuring consistent service standards, quality delivery, and impactful training programs. You’ll play a key role in cultivating a strong service culture, enhancing guest experience, and building organizational capability through effective learning and development strategies.

Key Responsibilities:

1. Service Audits & Compliance

• Partner with operational departments to plan and facilitate service audits across Hospitality operations (Hotels and F&B).
• Analyze audit findings to identify service gaps, compliance risks, and improvement opportunities.
• Establish corrective action plans, service standards, and targeted training programs to support service quality and performance improvement.
• Ensure compliance with safety and hygiene standards across all training activities and operational processes.

2. Guest Experience & Service Excellence

• Review and analyze guest feedback from multiple platforms, including surveys, online reviews, and internal feedback channels.
• Develop and implement service improvement initiatives and action plans to enhance guest satisfaction and experience.
• Identify service-related training needs and collaborate with operational leads to deliver targeted soft skills and service workshops.

3. Learning & Development Delivery

• Partner with departments to design, review, and enhance ongoing training programs aligned with operational and business needs.
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.
• Guide and coach operational leaders in developing effective on-the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.     
• Guide and coach operational leaders in developing effective on the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).

Required Qualifications:

• Degree or Diploma holder, preferably in Hospitality, Hotel Management, or a related field.
• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred.
• Minimum 3 years of experience in service excellence or learning & development within hotels or reputable F&B establishments.
• Proven experience in designing and delivering stand-up training programs tailored to business needs.

Job Responsibilities including but not limited to:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays.

Key Responsibilities

Maintain Customer Relationships and Account Growth

• Build strategic relationships with buyers, category managers, group category managers and supply/online operations with the largest grocery retail group and/or other assigned accounts.
• Lead in business reviews, JBP, products distribution drive, assortment and listing plans, pricing and margin, brands visibility and achievement of account targets.
• Negotiate margins, trading terms, listings, display/visibility and promotions within approved guidelines and ROI thresholds.
• Achieve sales targets and brand objectives as assigned.

Product and Market Deliverables

• Plan and drive sell-in and sell-out via promotion execution, new listing, assortment optimization, planogram compliance, on-shelf availability, in-store merchandising, timely activation/promotional set-up (e.g. secondary displays, POSMs and/or road shows).
• Attend and contribute to periodic meetings, e.g. brands meeting, principals meeting, heads of department meeting, sales & supply chain meeting, etc.

Team leadership

• Guide retail operations team to achieve excellence in in-store merchandising, stocks replenishment, planogram compliance, promotional execution and managing stocks return.
• Collaborate with commercial team and multi-functional teams to achieve brand and in-market objectives, demand planning and forecasting, supply chain and logistics, etc.
• Ensure compliance to company policy, trade practices and business ethics.

Candidate’s prerequisites

• Must have managed at least 1 major grocery retail chain end-to-end, e.g. FairPrice Group, Cold Storage/Giant and/or Sheng Siong.
• Own Joint Business Plan (JBP) and trade negotiations (e.g. margins, trading terms, space buys, etc).
• P&L accountability such as managing trade budgets, accounts profitability, investments ROI and other analytics.
• Strong knowledge of trade planning and execution (e.g. planograms, on-shelf availability, replenishment, demand planning and forecasting and stores compliance.
• People skills – Team leader and team player, building strong relationships with retail operations, multi-functional teams, customers and suppliers.
• Commercial thinking, analytical and adaptable to fast-paced environment.
• Prior experience liaising with brand owners, suppliers and principals will be advantageous.
• At least a Diploma qualification with 10 years’ experience in FMCG or related industry.
• Preferably owning a car.

Remuneration Package
Basic Salary + Transport Allowance + Monthly Sales Incentive

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily restaurant operations, ensuring smooth service, good food quality, customer satisfaction, and proper staff management. This role helps maintain company standards, control costs, and ensure the restaurant operates efficiently.

Key Responsibilities

1. Daily Operations

• Assist in managing the daily opening and closing of the restaurant.
• Ensure smooth floor and kitchen coordination during service.
• Monitor food quality, service standards, cleanliness, and restaurant presentation.
• Handle customer feedback, complaints, and special requests professionally.

2. Staff Supervision

• Supervise service crew, kitchen staff, and part-timers during shifts.
• Prepare staff duty rosters and arrange manpower according to business needs.
• Train new staff on SOPs, customer service, hygiene, and safety standards.
• Monitor staff attendance, punctuality, grooming, and work performance.

3. Customer Service

• Ensure customers receive friendly, efficient, and professional service.
• Build good customer relationships and encourage repeat visits.
• Resolve service issues quickly and report major complaints to management.

4. Inventory & Cost Control

• Assist in checking stock levels and placing orders when needed.
• Monitor wastage, portion control, and proper storage of ingredients.
• Support cost control for food, labour, and operating expenses.

5. Cashiering & Reporting

• Oversee cashiering, daily sales closing, and cash handling.
• Prepare daily sales reports, attendance records, and operation updates.
• Report maintenance issues, equipment problems, or operational concerns.

6. Compliance & Safety

• Ensure compliance with food hygiene, workplace safety, and company policies.
• Maintain cleanliness in dining, kitchen, storage, and staff areas.

Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Requirements

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

Responsibilities

• Supervise and manage the Events, Feedback, License Management and Patrol Officers assigned to their team. 
• Provide training program for candidates i.e. service-related training, knowledge of SOP in handling events, feedback cases, applications.
•  Deployment and Attendance Management
• Ensure quality of replies adhere to the service standards and timeline 
• Review existing workflows and suggest productivity improvements/innovative solutions  
• Consolidating monthly report using monthly performance report

Requirements

• A Degree in Venue/Events/Hospitality and Tourism Management, Mass Communications, Communications and New Media, Marketing, Business Administration or related discipline.
• Experience in events or venue management, marketing, hospitality, customer service management, call centre management or quality service management;
• Strong leadership abilities and exceptional organisational and time management skills.
• Experience in data analytics, and/organisation development preferred

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• Lead global payroll & C&B across 80+ countries
• Drive transformation, automation, and process excellence

About Our Client

Our client is an established global supply chain solutions provider, supporting sustainable and circular operations across international markets. With a strong presence spanning over 80+ countries, the organisation is recognised for its innovative model, operational scale, and commitment to efficiency and sustainability. They are currently investing in strengthening their global HR and finance capabilities, offering an exciting opportunity to contribute to transformation initiatives and regional leadership.

Job Description

• Lead end-to-end global payroll operations across multiple jurisdictions
• Manage external vendors and internal stakeholders to ensure smooth delivery
• Oversee compensation frameworks, salary benchmarking, and annual review cycles
• Design and optimise employee benefits programmes across regions
• Ensure compliance with regulatory, tax, and labour requirements globally
• Drive automation, systems improvements, and data governance initiatives
• Support audits, risk mitigation, and policy development for payroll & C&B

The Successful Applicant

• Bachelor's degree in Human Resources or related majors
• 10+ years of experience in payroll, compensation & benefits
• Strong exposure to multi-country or global payroll environments
• Experience working with HRIS and payroll systems (SAP SuccessFactors)
• Proven ability to manage stakeholders across HR, Finance, and leadership teams
• Hands-on experience leading process improvements or transformation initiatives
• Strong analytical mindset with attention to detail and governance

What's on Offer

This role offers the opportunity to lead a high-impact global function within a growing international organisation. You'll gain exposure to senior stakeholders and play a pivotal role in shaping reward strategy and operational excellence. The organisation provides a collaborative environment, opportunities to lead transformation initiatives, and a competitive compensation package with strong emphasis on professional development and employee wellbeing.

© Michael Page International Pte Limited, company number 199804751N (including Page Executive (53295516A) and Page Personnel Recruitment Pte Ltd (Registration Number: 201736642C) operates under the EA Licence Numbers of 18S9099 and 18C9065.

Responsibilities:

• Develop and implement proactive strategies to optimize room bookings, F&B venues, and conference space utilization to meet revenue targets.
• Contribute to the overall sales strategy, ensuring alignment across departments and maintaining high-quality standards.
• Conduct competitive market analysis and implement strategies to keep the hotel competitive.
• Mentor and guide the Sales Team, promoting proactive sales techniques and high-quality standards.
• Respond to and convert incoming inquiries into successful revenue-generating opportunities.
• Manage group RFPs, prepare tailored proposals, present to clients, and negotiate to close sales.
• Maintain accurate data entry for group and meeting inquiries using Delphi FDC.
• Build strong relationships with clients, understanding their needs and delivering customized solutions.
• Conduct client briefings, meetings, and property tours to showcase the hotel's offerings.
• Make sales and telemarketing calls to engage prospective clients and secure business.
• Host potential clients during site inspections and entertainment activities, when appropriate.
• Collaborate with hotel operations and other departments to maximize revenue opportunities.
• Prepare and submit weekly sales activity plans and reports to the Director of Sales.
• Represent the hotel at trade fairs, industry events, and workshops in collaboration with the Director of Sales and Business Development.
• Coach and train team members, conducting performance assessments as needed.
• Support the Director of Sales and Commercial Director with other delegated tasks.

Requirement:

• Proven experience in hotel sales, particularly in the MICE sector.
• Strong leadership skills with the ability to mentor and motivate a team.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze market trends and develop effective strategies.
• A proactive, results-driven approach with a passion for exceeding targets.
• Willingness to represent the hotel at events and engage in business development activities.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing the Guest Experience

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.

• MNC (Woodlands)
• Company Transport Provided
• Basic: $5500 to $7000 + AWS + VB
• Excellent Benefits + Career Progression
• Process Manufacturing Plant

Job Responsibilities:

Maintenance Operations & Equipment Reliability

• Assist the Maintenance Manager in overseeing daily plant maintenance operations to ensure high equipment reliability and minimal production downtime
• Lead and supervise maintenance activities for processing equipment including pumps, motors, gearboxes, conveyors, compressors, heat exchangers, valves, piping systems, and packaging machinery
• Monitor equipment performance and implement reliability improvement, predictive maintenance, and continuous improvement initiatives
• Support troubleshooting, root cause analysis, and corrective actions for equipment failures and plant breakdowns
• Coordinate closely with production team to maintain stable and efficient plant operations

Utilities & Plant Infrastructure

• Oversee maintenance of plant utilities systems including boilers, steam systems, cooling towers, compressed air systems, chilled water systems, and water treatment facilities
• Ensure utilities systems operate efficiently to support refinery, fractionation, and food ingredient production processes
• Support plant shutdown, emergency maintenance, and recovery activities when required

Preventive & Predictive Maintenance

• Plan and implement preventive maintenance programs to improve equipment lifespan and reduce unplanned downtime
• Monitor and review maintenance schedules and work orders through CMMS system
• Maintain proper maintenance documentation, equipment history, and service records
• Evaluate spare parts usage and ensure availability of critical spare components

Team Leadership & Project Support

• Supervise and guide maintenance engineers, technicians, contractors, and service vendors in daily maintenance activities
• Allocate manpower and resources effectively to support plant maintenance requirements
• Provide coaching and technical guidance to maintenance team members
• Support plant engineering projects including equipment upgrades, process improvement initiatives, machinery installation, and plant modification works

Safety, Quality & Compliance

• Ensure maintenance activities comply with workplace safety regulations and company safety procedures
• Enforce Permit-to-Work (PTW), Lock-Out/Tag-Out (LOTO), and safe maintenance practices during all maintenance activities
• Support compliance with GMP, HACCP, ISO, food safety, and quality standards within manufacturing operations

Requirements

• Diploma / Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or related discipline
• Candidates from edible oil refinery, food manufacturing, chemical, FMCG, palm oil, or process industries are preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Regional Business Development Manager to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Regional Business Development Manager:

• Drive sales growth by achieving targets and strengthening key accounts
• Identify and secure new business opportunities with both existing and new customers
• Build and maintain strong client relationships, addressing needs and resolving issues
• Develop strategies to win market share and stay competitive
• Analyse customer trends to retain and grow accounts
• Maintain accurate sales data and pipeline updates in CRM (Salesforce)
• Collaborate with cross-functional teams (engineering, marketing, product) to drive initiatives
• Develop and execute sales strategies to support regional growth
• Generate demand and expand opportunities in MRO and CapEx spending
• Conduct regular client visits, presentations, and follow-ups
• Manage the full sales cycle from lead generation to negotiation and closing
• Stay updated on market trends and competitor activities

Requirement

• Degree in engineering field
• Min 5-10 years of B2B industrial sales experience to F&B Manufacturer
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)