Total 1,159 assistant manager job vacancies in F&B / Tourism / Hospitality category in Indonesia

Job Description

Join a reputable public sector organisation and play a key role in supporting communications and engagement initiatives. This position offers the opportunity to contribute to organisational transformation efforts, work with diverse stakeholders, and drive impactful employee engagement programmes.

Key Responsibilities

• Develop and execute an integrated communications and engagement strategy, delivering content across a range of communication channels, e.g. townhalls and e-bulletins.

• Design and implement structured engagement platforms such as pulse surveys and focus groups to gather staff feedback, analyse sentiments, and identify emerging concerns.

• Develop actionable recommendations based on staff insights to inform leadership decisions and refine communications strategies.

• Support leadership alignment by ensuring coherent messaging across diverse stakeholder groups.

• Track key metrics to assess and improve the effectiveness of communications and engagement efforts.

• Collaborate with stakeholders to support organisational transformation and change initiatives.

Requirements

• Degree in any discipline.

• Experience in communications, engagement, stakeholder management, organisational development, change management, or related fields.

• Prior experience in organisational transformation or public sector initiatives will be an advantage.

• Strong communicator who is equally comfortable crafting messages and facilitating engagement sessions.

• Ability to synthesise complex information into clear, compelling narratives.

• Strong stakeholder management and interpersonal skills.

• Analytical and able to derive meaningful insights from employee feedback and engagement data.

Interested applicants are invited to submit their updated resume for consideration. Only shortlisted candidates will be notified.

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• He or She must must be able to:
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation
• Friendly and outgoing personality
• Team player
  
  Exciting Benefits Await You:
• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.

• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition

• He or She must must be able to:

• Sales oriented and ability to lead team to achieve sales targets

• Display initiative, leadership qualities and ability to motivate oneself and team

• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction

• Coordinate all Reservations to ensure optimum capacity

• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation

• Friendly and outgoing personality

• Team player
  
  Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).

• Performance Rewards: Quarterly incentives and attractive bonuses.

• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.

• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.

• Smooth Transitions: Night transport provided for late-night work or transit.

• Career Growth Opportunities: Explore advancement within our dynamic organization.

• Education Support: Invest in your future with opportunities for further study.

• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Assistant Food & Beverage Supervisor

MAIN RESPONSIBILITY

Operational:

• To provide a courteous, professional, efficient, and flexible service at all times, following the hotels Standards of Performance.
• To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.
• To perform opening and closing procedures established for the Place of Work as assigned.
• To ensure that the inventory par stocks for all operating equipment. 
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful use of all operating supplies and equipment (OS&E).
• To liaise with the Kitchen and the whole Food & Beverage Department on daily operation and quality.
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.

Food & Beverage Product:

• To assist in planning the food & beverage lists and to assist with advertising and promotions.
• To ensure that only fresh products are used in Food & Beverage preparation.
• To monitor operating supplies by maintaining and controlling established food & beverage par stock and operating supplies to ensure smooth operation and to reduce spoilage and wastage.
• To explain the discrepancies in the potential food & beverage cost satisfactorily.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend beverage combinations and up-sell alternatives
• To prepare and serve food & beverage orders and provide a courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.
• To follow correct sequence of service at the assigned station outlined in the Standard Operating Manual.
• To continuously learn on customer service, changing menu item, specials and prices.
• To be fluent in operation of MICROS POS system.
• To handle money and guest charges accurately.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.

• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition

• He or She must must be able to:

• Sales oriented and ability to lead team to achieve sales targets

• Display initiative, leadership qualities and ability to motivate oneself and team

• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction

• Coordinate all Reservations to ensure optimum capacity

• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation

• Friendly and outgoing personality

• Team player
  
  Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).

• Performance Rewards: Quarterly incentives and attractive bonuses.

• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.

• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.

• Smooth Transitions: Night transport provided for late-night work or transit.

• Career Growth Opportunities: Explore advancement within our dynamic organization.

• Education Support: Invest in your future with opportunities for further study.

• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job description (Assistant Stall manager)

Responsibilities

1. Operational Support

• Assisting with opening and closing the stall, ensuring readiness for operations.
• Helping manage inventory, restocking supplies, and placing orders when needed.
• Overseeing food preparation or product arrangement to meet quality standards.
• Ensuring the stall remains clean and organized throughout the day.

2. Staff Assistance

• Supporting the Stall Manager in supervising and coordinating staff activities.
• Acting as the point of contact for team members in the manager’s absence.
• Training new staff in operational procedures and customer service.

3. Customer Service

• Interacting with customers, addressing inquiries, and resolving minor complaints.
• Ensuring customer satisfaction by maintaining service quality and efficiency.
• Promoting new products or specials to customers.

4. Financial Assistance

• Assisting in handling cash, digital payments, and daily sales transactions.
• Supporting the preparation of sales reports or financial documentation.
• Ensuring accurate billing and smooth payment processing.

5. Compliance and Safety

• Monitoring hygiene and safety standards to meet regulatory requirements.
• Assisting with routine checks to ensure cleanliness and food/product safety.
• Reporting any compliance or safety concerns to the Stall Manager.

6. Marketing and Promotion

• Helping implements promotional strategies and events to attract customers.
• Maintaining the visual appeal of the stall (e.g., displays, signage).
• Collecting feedback from customers to improve services or products.

7. Problem-Solving

• Addressing minor operational issues, such as equipment malfunctions or shortages.
• Managing staff or customer conflicts in the absence of the Stall Manager.
• Offering suggestions to improve workflow or efficiency.

Key Traits of a Successful Assistant Stall Manager:

• Team Player: Works collaboratively with the manager and staff.
• Proactive: Takes initiative to address issues before they escalate.
• Customer-Oriented: Focused on delivering excellent service.
• Dependable: Reliable and capable of handling responsibilities in the manager’s absence.
• Adaptable: Able to respond effectively to changing situations

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• He or She must must be able to:
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation
• Friendly and outgoing personality
• Team player

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

WHO ARE WE?

INITIA Group SG is the biggest lifestyle beauty lounge in Singapore & Malaysia. INITIA sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

JOB OVERVIEW:

We are seeking dedicated and flexible Kitchen Assistants to join our dynamic kitchen team. This is an exciting opportunity to support the kitchen staff and ensure smooth operations during service. You will work alongside experienced cooks to prepare food and maintain high hygiene standards while contributing to the success of the kitchen.

DUTIES & RESPONSIBILITIES:

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

QUALIFICATIONS:

• At least 1 year of experience in a kitchen or food-related role.
• Hygiene course certification or equivalent.
• Ability to work efficiently in a team-based, fast-paced environment.
• Versatile and adaptable to changing tasks.
• Experience with cold menu preparation and handling ingredients is a plus.

1. JOB DESCRIPTION

Job Title

Kitchen Assistant

Occupation

Kitchen Assistant 

Job Description & Requirements

WHO ARE WE?

INITIA Group SG is the biggest lifestyle beauty lounge in Singapore & Malaysia. INITIA sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

JOB OVERVIEW: 

We are seeking dedicated and flexible Kitchen Assistants to join our dynamic kitchen team. This is an exciting opportunity to support the kitchen staff and ensure smooth operations during service. You will work alongside experienced cooks to prepare food and maintain high hygiene standards while contributing to the success of the kitchen.

DUTIES & RESPONSIBILITIES:

• Ensure all food and other items are stored properly at appropriate temperatures

• Handling multiple food orders at one time

• Assisting other cooks in preparing food or helping other team members when needed

• Help to prepare food before the arrival of the guests for special arrangement/ reservation

• Operates various kitchen appliances such as blender, oven, grill or stand mixer

• Cleans food preparation areas and maintains the cleanliness of the kitchen

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Utensils to be sanitized at the end of the shift

• Cleans up after business hours

QUALIFICATIONS:

• At least 1 year of experience in a kitchen or food-related role.

• Hygiene course certification or equivalent.

• Ability to work efficiently in a team-based, fast-paced environment.

• Versatile and adaptable to changing tasks.

• Experience with cold menu preparation and handling ingredients is a plus.

2. SKILLS

RecipesLifestyleIngredientsFood SafetyCookingWorkplace SafetyUnloadingSanitationComplianceSalonsGood Communication SkillsCustomer SatisfactionBeauty IndustryCutWorkplace Safety and Health

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Auto-closes on: 1 Jul 2022

Number of Vacancies

10

Job Function

F&B

Position Level

Junior Executive

Minimum Years of Experience

2

Employment Type

Full Time

Minimum Qualification Level

ITE diploma

Field of Study

Food & Beverage Management/Services

Monthly Salary Range (SGD)

$2,000 - 2,900

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

5. SCREENING QUESTIONS

There are no screening questions for this job posting.

1. JOB DESCRIPTION

Job Title

Kitchen Assistant

Occupation

Kitchen Assistant 

Job Description & Requirements

WHO ARE WE?

INITIA Group SG is the biggest lifestyle beauty lounge in Singapore & Malaysia. INITIA sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

JOB OVERVIEW: 

We are seeking dedicated and flexible Kitchen Assistants to join our dynamic kitchen team. This is an exciting opportunity to support the kitchen staff and ensure smooth operations during service. You will work alongside experienced cooks to prepare food and maintain high hygiene standards while contributing to the success of the kitchen.

DUTIES & RESPONSIBILITIES:

• Ensure all food and other items are stored properly at appropriate temperatures

• Handling multiple food orders at one time

• Assisting other cooks in preparing food or helping other team members when needed

• Help to prepare food before the arrival of the guests for special arrangement/ reservation

• Operates various kitchen appliances such as blender, oven, grill or stand mixer

• Cleans food preparation areas and maintains the cleanliness of the kitchen

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Utensils to be sanitized at the end of the shift

• Cleans up after business hours

QUALIFICATIONS:

• At least 1 year of experience in a kitchen or food-related role.

• Hygiene course certification or equivalent.

• Ability to work efficiently in a team-based, fast-paced environment.

• Versatile and adaptable to changing tasks.

• Experience with cold menu preparation and handling ingredients is a plus.

2. SKILLS

RecipesLifestyleIngredientsFood SafetyCookingWorkplace SafetyUnloadingSanitationComplianceSalonsGood Communication SkillsCustomer SatisfactionBeauty IndustryCutWorkplace Safety and Health

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Auto-closes on: 1 Jul 2022

Number of Vacancies

10

Job Function

F&B

Position Level

Junior Executive

Minimum Years of Experience

2

Employment Type

Full Time

Minimum Qualification Level

ITE diploma

Field of Study

Food & Beverage Management/Services

Monthly Salary Range (SGD)

$2,000 - 2,900

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

5. SCREENING QUESTIONS

There are no screening questions for this job posting.

• Well established Japanese F&B Company
• Salary $2900 - $3200 + Incentive + Variable Bonus
• Working days: 5.5 Days
• Working Location: Queenstown
• Excellent Welfare & Benefits

Job Scope

• Assist Restaurant Manager in daily operations and take charge in their absence.
• Greet guests, assign seating, and ensure excellent customer service.
• Address food-related complaints promptly with the Chef.
• Conduct team briefings before each service period.
• Build and maintain loyal customer relationships and database.
• Ensure cleanliness, upkeep of equipment, and proper restaurant setup.
• Monitor inventory levels and participate in monthly stocktakes.
• Assist in developing and implementing staff training programs.
• Prepare daily reports and update Restaurant Manager on operations.
• Perform other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Overview 

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities

Leadership and Strategic Planning

• Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.
• Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
• Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:adequate planning of project phases and bed closures to minimize disruption to inpatient operations, user requirements are adequately captured in project specifications,site works are carried out in compliance to hospital standards e.g. infection control,projects are completed on time and within budget. 
• Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and procedures as needed.

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
• Perform any other duties as assigned by Reporting Officer.

Requirements

• Qualification Required and Area of Discipline
• Recognised Degree in any discipline
• Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
• Healthcare experience will be advantageous.
• Min two years working experience for Assistant Manager and above.
• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• Positive, pro-active, motivated with “can-do” attitude
• Ability to multi-task and work independently and as a team
• Service oriented and customer focused 
• Fresh graduates are welcome to apply.