Total 217 Customer Service job vacancies in JOHOR BAHRU

Social Worker (FSC, Queenstown)

CASEWORK AND COUNSELLING:

• Manage case referrals and active cases
• Conduct assessment, planning and intervention for cases as well case conferences with partners.
• Participate in networking and case management meetings.
• Document and evaluate case outcomes.
• Develop and review appropriate intervention strategies.
• Ensure reports on cases are submitted in a timely manner.

INFORMATION AND TRIAGE

• Refer clients to appropriate agencies for further intervention.
• Part of the Intake & Triage Team to conduct intake assessments for new intakes based on the practice standards of the Code of Social Work Practice and Practice Guide.

COMMUNITY WORK

• Network with other organizations and stakeholders.
• Community Needs Assessment.

GROUP WORK

• Be part of the programme team for 1 of the Group Work programmes conducted at the FSC.

Job Requirements

• Degree or Graduate Diploma in Social Work
• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered
• Social Work education and understanding of social work values and ethics
• Understanding of work with vulnerable populations i.e. low-income families

Please apply via Care Corner Career Portal.

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

We are seeking a motivated, organised and detail-oriented Patient Care Admin Support to join our healthcare operations team. This role is patient-facing and time-sensitive: you will be the first point of contact for patient enquiries and clinic calls, and the coordination link between patients, clinics, specialists and the internal business development team. This opportunity is open to fresh graduates —comprehensive training will be provided.

Role Priorities

The following are non-negotiable, ranked priorities for this role:

•    Patient queries and clinic calls come first. Patient enquiries and incoming clinic calls take precedence over all other administrative tasks and must be acknowledged and actioned promptly.

•    Answer and return calls during clinic operating hours, including weekends. Calls and messages must be answered and reverted within clinic hours — Monday through Sunday (including Saturday and Sunday) —in line with the clinic operating schedule.

•    Communicate and coordinate. Keep patients, clinics and internal teams informed with clear, timely and professional communication, ensuring nothing falls through the cracks.

Key Responsibilities

Patient & Clinic Coordination

•    Serve as the first point of contact for patient enquiries; respond to questions accurately, empathetically and promptly.

•    Answer, screen and return incoming clinic calls during operating hours, including Saturdays and Sundays, ensuring no call or message goes unanswered.

•    Manage patient communications across phone, email and WhatsApp, maintaining a professional and responsive tone at all times.

•    Coordinate and follow up on patient-related matters between patients, clinics, specialists and internal teams in a professional and efficient manner.

Administrative & Billing Support

•    Provide administrative support to the business development team.

•    Assist in handling billing matters and ensuring timely processing of payments; verify invoice accuracy and resolve discrepancies promptly using Excel.

•    Maintain and update trackers, schedules and patient records in Microsoft Excel, ensuring data is accurate and current.

•    Assist in preparing reports, proposals and other documentation as needed.

Efficiency & Multitasking

•    Multitask effectively under pressure — juggle live patient calls, follow-ups, billing and admin concurrently while keeping patient enquiries the top priority.

•    Leverage AI tools (e.g. drafting, summarising, scheduling and data-entry assistants) to work faster, reduce errors and lift overall task efficiency.

•    Continuously look for ways to streamline workflows and improve turnaround times.

Relationships & Operations

•    Support the development and maintenance of strong relationships with patients, clinics, clients and stakeholders.

•    Work closely with internal teams to ensure seamless business operations.

•    Perform any other duties as assigned to support business growth and operational excellence.

Requirements

•    A diploma in Business Administration, Finance, Marketing, Healthcare Management, or a related field.

•    Fresh graduates are welcome to apply — training will be provided.

•    Strong organizational, communication and coordination skills.

•    Proven ability to multitask and work efficiently in a fast-paced, dynamic environment.

•    Comfortable using WhatsApp for patient and team communication, and AI tools to improve productivity.

•    Proficiency in Microsoft Office, with strong Excelskills (Word, Excel, PowerPoint, Canva).

•    Willing and available to answer and return calls during clinic hours, including Saturdays and Sundays.

•    A proactive, service-oriented attitude with a willingness to learn and grow in the role.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.

THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

To serve seniors in designated cluster, providing physical, mental, emotional, and spiritual support through outreach & active ageing programmes

DUTIES & RESPONSIBILITIES

Reporting to the Asst /Divisional Director of Elderly Services, the Lead/Senior Centre Manager is responsible for overseeing the Active Ageing Centres.

• Curate and implement new and innovative programmes that promote active ageing and ageing well in place across the assigned Centres.
• Network with critical stakeholders and sponsors to enhance community engagement and programme sponsorship for the assigned Centres.
• Direct and supervise the operations and administrative functions of the centres assigned.
• Assist and coordinate timely submissions of assigned Centres on:
  • Dashboard Statistics (monthly/quarterly)
  • Accounts Reports
  • Volunteer Management Data
  • Corporate Communications Submissions (i.e., Admin Programmes and Order of Proceedings for events)
  • Human Resource Data (i.e., Updating training attended for P-file, time-off, MC submissions, etc
• Assist Centres with the following submissions:
  • EPES or other required KPI submissions (quarterly / annually) to Funder
  • Internal and external audit reports
  • Attaining PIF standards or other standards required by Funder.
• Communicate important messages and urgent circulars from management to the assigned Centres.
• Supervise the recruitment and performance of staff within the assigned Centres.
• Conduct the performance appraisals of Centre Managers of the assigned Centres.
• Support the assigned Centres on administrative work, conflict management and HQ SOP compliance.
• Provide a general report to the Asst Divisional Director/Divisional Director on a quarterly basis.

• Polytechnic Diploma / WSQ Diploma/ Advanced Diploma in Social Services
• At least 7 years of related experience in the social service sector, with 4 years of supervisory experience
• Possess integrity, good interpersonal and communication skills.
• Have a positive attitude, good self-discipline and able to work independently and in a team.
• Possess leadership qualities, creative and resourceful in networking or mobilizing volunteer.
• Proficient in speaking & writing good English. Proficient in speaking and writing a 2nd language and ability to speak dialects will be an added advantage.
• Pleasant personality, energetic and self-motivated.
• Proficiency in MS Office.
• People oriented and passionate towards working with seniors and for seniors.
• Caring, compassionate, has patience and respect for the dignity and privacy of the seniors.
• Must not show favouritism to a particular ethnic, religion or age group; and strive to promote multi-racial and multi-religious interaction.

• Working Hours: 8:30am to 5:30pm (Monday to Friday) | 8:30am to 12:30pm (alternate Saturdays)
• Centres are located South

The NCCS Division of Medical Oncology is looking for 4 Research Coordinators to join the BREXINT study team: Breast Cancer Exercise Intervention, a nationwide randomized study examining the effect of prescribed exercise (versus control) on cancer recurrence and survival in early breast cancer patients, as well as the behavioural tools that help make exercise a habit.

The Research Coordinator facilitates patient recruitment onto the study from all participating public hospitals in Singapore (each Research Coordinator is assigned 1-2 hospitals to cover), manages the patients’ appointment schedules, conducts questionnaires, inputs data onto spreadsheets, presents updates at regular meetings, liaises with other study team members, namely: doctors, nurses, clinic operations, physiotherapists, exercise trainers, exercise physiologists, academic psychologists, health economists, digital app collaborators.

Key Responsibilities

1.Patient Recruitment

Work closely with doctors and nurses from DMO and Breast Surgery to recruit eligible patients for BREXINT

• Identify and recruit patients who are eligible for BREXINT
• Explain BREXINT: objectives, study procedures, visit schedule, use of the digital app and wearable

2.Arrange appointments for patients

• Work closely with Clinic Operations to book appointments
• Convey this information to patients via the digital app or text messaging, phone calls, email
• Assist with patient queries/requests

3.Conduct questionnaires

• For patients who cannot do the questionnaires on the digital app

4.Clinical data management

• Extract and collate patients’ clinical data

5.Administrative and operational work

• Present updates at regular Study Team meetings
• Liaise with digital app collaborator re: data collection, data verification, troubleshooting issues with app functionality, wearables

Main Requirements:

• Degree in Life Sciences or a related health‑science field (or equivalent).
• Prior patient‑facing experience is an advantage but not mandatory.
• Prior lab experience (blood sample processing) is an advantage but not mandatory.
• Proficient in Microsoft Office applications.
• Able to communicate effectively in English; ability to communicate with diverse linguistic groups (e.g. Chinese, Malay, Hokkien, Teochew, Cantonese) is preferred.
• Strong interpersonal and communication skills.
• Motivated, patient‑centric, and able to engage various stakeholders (patients, healthcare professionals, allied health professionals, digital app collaborators).
• Able to work independently with initiative.
• Meticulous with an eye for detail
• Comfortable with basic IT tools and communication applications (e.g. WhatsApp).

About the Role

We are seeking a skilled Service Engineer who installs, maintains, and troubleshoots security systems, delivers reliable technical support, and ensures optimal system performance and customer satisfaction.

Job Responsibilities

Installation & Commission

• Set up and configure equipment or systems at customer sites.
• Ensure proper functioning and compliance with specifications.

Maintenance & Repairs

• Perform routine preventive maintenance.
• Diagnose and fix faults or breakdown in equipment or systems.

Technical Support

• Provide on-site or remote support to customers.
• Troubleshoot issues and offer solutions promptly.

Customer interaction

• Communicate effectively with clients to understand their needs.
• Train users on proper operation and maintenance of equipment.

Job Requirements

• Minimum NITEC in Electrical / Electronic Engineering
• Minimum 5 year working experience in Security system suchas Integrated Security Management System, Card Access Control System, IntrusionDetection System, FIDS System, CCTV System, PA System, Fire Alarm System.
• Proficient in Microsoft Office Suite (Excel, Word,Outlook), Microsoft Project, MS Team and AutoCAD
• A self-starter, comfortable working independently andtake high level of responsibility.
• Resilience, entrepreneurship spirits, self-direction,risking-taking and adaptability to environment.

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

You will have opportunities to work with patients in both acute and outpatient settings, including cardiothoracic surgical intensive care unit, coronary care unit and cardiac rehabilitation. You will be given on-the-job training to work with either heart or lung transplant patients, and patients with heart failure on mechanical circulatory support devices.

Requirements

• Degree in Physiotherapy recognised by Singapore’s Allied Health Professions Council (AHPC)
• Interest or experience in Cardiopulmonary Physiotherapy would be an advantage
• Candidates with experience in other fields of physiotherapy will be considered
• Documented proof of:

(i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

We are looking for a Senior / Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 6 to 8 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

The Contracts & Compliance (C&C) Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division at NCCS.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Key Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts will be highly advantageous
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative
• Self-motivated and able to work independently to complete team objectives
• Able to multi-task, effectively prioritise and manage multiple pending deadlines

Role Summary:

As Chief Executive Officer (CEO) of South Central Community Family Service Centre, you will lead an organisation dedicated to “Poverty Transformation With-in Empowered Communities”. This is an extraordinary opportunity to shape the future of a vibrant, mission-driven organisation delivering critical services in areas such as Social Work interventions, Home Ownership, Livelihood, and Child Learning & Development programmes.

You will inspire and lead a passionate team, foster a culture of innovation, collaboration, and excellence, and drive digital transformation and evidence-informed practice to ensure services make a tangible difference for families. The CEO will also champion organisational sustainability, strengthen partnerships with government, funders, and the community, and elevate SCC as a thought leader in the social service sector.

As CEO, you will exercise direct strategic and operational oversight over flagship KeyStart Home Ownership Programme, including complementary programmes such as the Livelihood Programme and Fresh Start Support Programme — driving integration across internal and external ecosystems to empower families in public rental housing to achieve home ownership and social mobility.

If you are a values-led, visionary leader who thrives at the intersection of strategy, impact, and people, this role offers a platform to create lasting change for families and communities, leaving a legacy that extends far beyond the organisation itself.

Key Accountabilities:

1. Organisational Leadership

• Drive Strategic Direction: Implement Board-approved strategies and policies to advance SCC’s mission and ensure long-term sustainability. Provide strategic advice to the Board on organisational priorities, emerging risks, and sector developments
• Strengthen Organisational Capability: Ensure systems, structures, and processes remain fit for purpose to deliver high-quality, integrated services and achieve measurable outcomes for families and children
• Lead and Develop People: Lead, manage, and develop the senior management team and staff, fostering a professional, ethical, and values-driven organisational culture. Establish and maintain sound HR policies, performance management frameworks, staff development initiatives, and succession planning. This includes nurturing a passionate staff team that is aligned with the purpose, principles and methods of the organisation
• Champion Organisational Culture: Promote collaboration, accountability, and continuous improvement across the organisation to build an engaged, high-performing workforce aligned with SCC’s mission and values

2. Accountability to Board & Governance

• Work closely with the Board to chart the vision and strategies to fulfil its mission
• Provide timely, accurate, and relevant information to enable effective Board oversight and informed decision-making
• Ensure compliance with the Charities Act, Code of Governance for Charities and IPCs, and SCC’s internal policies
• Recommend to the Board the necessary and appropriate human resource requirements for effective execution of the work
• Work closely with the Executive Director and other Committees and regularly update on organisational progress, needs and issues

3. Programme Governance & Service Development

• Ensure the effective planning and development, delivery, and quality assurance of all SCC transformation services and programmes, including interventions that support family stability and resilience across key vertical programmes such as Home Ownership, Livelihood, and Child Learning & Development
• Provide team management and supervision to oversee the appropriate implementation of strategies and interventions
• Maintain full compliance with MSF, NCSS, and funder requirements, including service standards, KPIs, and reporting, with due regard to outcome frameworks relating to housing stability, economic self-reliance, and child development outcomes
• Promote outcome-based practice, service integration, and continuous improvement across the organisation to achieve holistic and measurable improvements in family and child well-being

4. Home Ownership & Livelihood (HOLI) Vertical Leadership and Oversight - The CEO exercises direct senior leadership over the HOLI vertical, encompassing the KeyStart Programme, Livelihood Programme, and Fresh Start Support Programme. In this capacity, the CEO:

• Leads the strategic direction, planning, and execution of the Home Ownership and Livelihood verticals, ensuring alignment with SCC’s mission of poverty transformation and integration across internal and external ecosystems
• Oversees the planning and management of HOLI programme operations, ensuring each programme’s service model is efficient and evidence-based, and champions continuous improvement in programme design, implementation, and cost-effectiveness
• Upholds high standards of practice and service delivery across both Home Ownership and Livelihood departments through supervision and strategic oversight, ensuring families receive holistic, family-centred support to achieve poverty transformation
• Oversees reporting and documentation across all HOLI programmes for submission to management, funders, and the Board, ensuring compliance with funding and audit requirements

5. Financial Stewardship & Sustainability

• Ensure prudent financial management, including budgeting, financial planning, and resource allocation
• Maintain robust financial controls and ensure timely audits with clean audit opinions
• Strengthen organisational sustainability through funding diversification and effective grants management
• Work closely with the Board and funders to drive fundraising and financial sustainability for non-funded initiatives, including identifying, developing, and securing funding streams across all verticals through proposals, institutional grants, and donor partnerships

6. Shared & Corporate Services Oversight and Team Operations

• Oversee all corporate and support functions of SCC, including finance, human resources, administration, facilities and admin/operations communications, and fundraising, ensuring effective operations and regulatory compliance
• Lead risk management and oversight, ensuring organisational compliance with legal, regulatory, and funding requirements, supporting audits and internal controls
• Provide oversight of information technology and digital systems, including the planning, implementation, and governance of technology-enabled solutions, to support service delivery, operational effectiveness, data integrity, and regulatory compliance
• Oversee the Research, Evaluation and Development (RED) function, ensuring the systematic collection, analysis, and reporting of service and organisational data to support outcome measurement, programme improvement, accountability to funders, and evidence-informed practice
• Ensure the establishment and maintenance of sound internal controls, robust operational and digital systems, and an enterprise risk management framework, including the identification, assessment, and mitigation of financial, operational, cyber, and data-related risks, in accordance with the Code of Governance for Charities and IPCs
• Ensure organisational readiness and compliance in areas of business continuity, safeguarding, and data governance, including adherence to the Personal Data Protection Act (PDPA), data protection policies, access controls, incident response procedures, and information security requirements

7. Stakeholder, External Relations and Risk Management

• Represent SCC and promote collaborative key relationships with government agencies, stakeholders, funders, and community partners
• Ensure robust enterprise risk management across SCC, identifying and proactively mitigating operational, reputational, and financial risks, and upholding full compliance with legal, ethical, and practice standards through sound governance frameworks and timely remedial action
• Advocate for the needs of families and communities served by SCC, consistent with Board-approved positions
• Drive sector-level thought leadership and contribute to SCC’s participation in national social service transformation efforts, including areas of housing stability, social mobility, and livelihood development

Qualifications and Experience:

• Degree in a relevant discipline; post graduate qualification preferred
• At least 10 years of senior leadership experience, preferably in the social service, non-profit, or public sector
• Demonstrated experience in organisational leadership, financial stewardship, and regulatory compliance
• Strong understanding of the Singapore social service and charity governance landscape
• Experience in programme management, strategic planning ,and cross-sector collaboration within the social services domain, including familiarity with housing, livelihood, and social mobility sectors, is an advantage

Note:

• By submitting your resume or by disclosing your personal data in connection with your job application, you are deemed to have consented to the collection, use and disclosure of your personal data for use in accordance with our Privacy Policy - https://to.sccfsc.org.sg/privacy
• If you wish to withdraw your consent, please write to dpo@sccfsc.org.sg and we will respond accordingly
• All job applications will be processed with strict confidence and only shortlisted candidate will be contacted

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills.
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

 If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will be responsible for the provision of pharmaceutical care at our outpatient pharmacy. Your duties include counselling and dispensing of medication, teaching and providing information on medication to patients, their caregivers and other healthcare workers as well as assist them in the administration of medication. You will also need to help identify, resolve and prevent medication-related problems and ensure accurate and timely distribution of pharmaceutical items. In addition, you will be required to participate in corporate quality improvement projects.

Requirements:

• Degree in Pharmacy or equivalent, recognised by the Singapore Pharmacy Board for registration
• Relevant experience in a hospital setting environment will be advantageous but not essential as on-the-job training will be provided
• Candidates with experience will be appointed at a senior level
• Documented proof of :
• (i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity ; and
• (ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment
• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered due to exposure risk

We are looking for a Research Technologist for the Divison of Medical Oncology team.

They will be involved in assisting in day to day laboratory maintenance, experimental setup and tissue sample logistics. They will be trained in basic molecular biology techniques including DNA/RNA extraction, western blot and cell culture. They will also have the opportunity to be trained in single -cell and single nuclei processing using 10x Genomics workflow.

Responsibilities:

1. Assist in laboratory maintenance

• Weekly top up of laboratory consumables
• Weekly refill of pipette tips for autoclave
• Weekly checking of liquid nitrogen tank
• assist in cleaning of water bath and incubator water tray when needed
• Prepare reagent or buffers when required
• Clearing of biohazard waste

2. Assist in blood processing

• Processing of patient blood sample using Ficoll
• Ensure proper documentation of required information from blood processing

3. Assist in tissue logistics

• Sending of ice box to operating theatre
• Collection of patient tissue sample from pathology department

4. Assist in organoid culture

• Process tissue aseptically for culture of organoid
• Perform weekly maintenance for the organoid culture
• Ensure proper documentation of organoid inventory

5. Assist in genotype profiling of patient tumour sample and organoid

• DNA/RNA extraction from frozen tissue and organoid
• Submission of DNA/RNA samples to external sequencing partner
• Perform dPCR for genotype profiling of tumour sample and organoid

Requirements:

• Diploma in Biotechnology/Biomedical Science
• Open to students currently pursuing evening part-time degree studies
• Able to commit Mon-Fri office working hours
• Internship experience in diagnostic service laboratory or research laboratory
• Team player, strong collaborator
• Independent worker, possess initiative to complete tasks and projects assigned
• Highly motivated to learn new techniques and not afraid to ask if unsure

Job Description:

Facilities & Maintenance Management

1) Oversee the daily upkeep, repairs, and maintenance of hostel buildings, rooms, common areas, and equipment.

2) Conduct regular inspections to identify maintenance needs, safety hazards, and areas for improvement.

3) Coordinate and supervise repair work with in-house technicians and external contractors.

4) Manage inventory of furnishings, fixtures, and maintenance supplies.

5) Ensure 24/7 functionality of critical services (electricity, water, heating/cooling, WiFi).

Housekeeping & Cleanliness

1) Supervise the housekeeping team to ensure high standards of cleanliness and hygiene in all areas.

2) Implement and monitor cleaning schedules and checklists.

3) Manage laundry facility operations and linen supply.

4) Enforce cleanliness policies in common kitchens, lounges, bathrooms, and outdoor areas.

Health, Safety & Compliance:

1) Ensure facility complies with all health, safety, and fire regulations.

2) Conduct regular fire drills and safety trainings for staff and residents.

3) Maintain first-aid supplies and emergency response protocols.

4) Keep accurate records of incidents, maintenance logs, and inspection reports.

Student Support & Communication:

1) Serve as a primary point of contact for students regarding facilities-related issues.

2) Address resident complaints or requests in a timely and professional manner.

3) Communicate policies and updates regarding facilities, maintenance schedules, or disruptions.

4) Foster a respectful and community-oriented living environment.

Administration & Reporting

Prepare monthly reports on maintenance activities, expenditures, and incident summaries.

Requirements

• Minimum diploma or relevant working experience in hospitality / hostel / operations

• Able to converse in Mandarin to communicate effectively with our residents and their families

• Basic English communication skills

• Patient, service-oriented, and comfortable interacting with elderly guests

• Willing to work weekends or shifts when required

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications