Total 166 Director/C-Level Customer Service job vacancies

Key Responsibilities

Resolves unusually complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.  Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions. Uses sound statistical techniques like and problem solving methodologies DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.

Provides oversight of customer demos, including defining demo conditions and analyzing results.

Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.

Works with business unit in technology development and transfer to customers including customized process development.  Plans unit process sequence based on customer requirements.  Negotiates process specifications  and service offerings with customers.  Takes ownership of delivering the required solution to the customers that meets specification.

Serves as the customer expert across a broad range of unusually complex products.  Plays a key role in defining product strategy and identifying gaps.   Provides feedback to  business unit heads on process and hardware improvements to meet customer roadmap requirements.

Directs the positioning of new technologies to customers utilizing technical information from  business units.  Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Makes executive level presentations.

Keeps abreast of new developments in own and related technology groups.  Participates in publishing in ET conferences and journals.

Forms strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional  strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience 

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Working Hours: Mon-Fri, Office Hours

Job Description:

Business Development

* Responsible for strengthening the relationships with potential and current referring physicians, hospitals, skilled nursing facilities, assisted living facilities, rehabilitation facilities, potential residence & families, and other referral sources.

Operations

* Responsible for the operations of the Home, including supervision and administration of accounts receivable, accounts payable, reimbursement, billing, intake, care delivery, utilization, data quality, order tracking, records management, admissions, discharges, etc.

* Ensures that services provided are in compliance with policies, service standards and applicable laws and regulations. Responsible for audits, satisfaction surveys and business continuity plans/measures

* Ensures that the clinical and business processes are implemented according to statutory requirements and standards.

Resource Management

* Ensures written job descriptions of all categories of staff are endorsed by management and accessible.

* Lead and coach staff, as well as attract and retain qualified health care staff, to achieve optimal staff strength.

* Direct and facilitate staff development and competencies upgrading, in-house training, including latest nursing techniques and implements new techniques or procedures where appropriate

Continuous Quality Improvement

* Implement continuous quality improvement activities with the Operations Manager and other clinical and support staff.

* Direct and participate in the collection and root cause analysis of data to identify opportunities for improvement.

* Analyses trends and changing needs of the residents in institutional settings.

* Enhance service standards and strengthen community engagement outreach

Budgets and Profitability

* Work with Director of Finance on the development of an operating and capital budget for the Home, setting forth an estimate of operating revenue, expenses, and projected capital expenditure for the next fiscal year.

* Provide budget to actual financial statements for management purposes. Prepare interim budgets as required by the Management Committee.

* Responsible for maintaining and increasing the overall profitability of the Home, managing expense, increasing revenue and obtaining reimbursement as appropriate or under contractual agreement.

* Provides accurate and complete information needed for the preparation of cost reports as required by law or certification, registration or accreditation status.

Balanced Scorecard

* Responsible for ensuring that the Nursing Home operations meet targets on the Balanced Scorecard.

* Responsible for overseeing the Balanced Scorecard and other information needed to support the operations.

* Responsible for ensuring that the information is reported to the Management Committee/Governing Body.

Requirements:

* Min Bachelor Degree in any field

* Minimum 3 years of leadership experience in the healthcare industry. Familiarity with the ILTC sector and community resources is an advantage.

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Title: Director of Product: Growth and Customer Engagement

Location:

Primary office location: Ho Chi Minh City, Vietnam. Open to APAC-based candidates

Terms:

Permanent – Full time

Function:

GoTymeX Product

Reporting line:

Head of Product

Director of Product: Growth and Customer Engagement

Who We Are:

We are building and operating multi-country digital banks across emerging markets in Southeast Asia and Sub-Saharan Africa. Our mission is to transform financial services through technology — creating seamless, secure products that change how millions of people interact with money.

Today, our products interact with more than 20 million customers across GoTyme Bank South Africa and GoTyme Bank Philippines. To put that into context, that’s more than a third of all bankable South Africans onboarded since launching in 2019, and a fifth of all bankable Filipinos have joined us within just 3 years of operations.

Our Directors of Product are the senior leaders who define our product-led vision and bring it to life. They don't just manage roadmaps — they drive customer and business objectives by launching and directing product growth, govern cross-market portfolios, and make the architectural and commercial decisions that determine how our products scale across geographies.

You will bring deep conviction that growth, personalisation and loyalty are not downstream functions that react to product decisions — they are core to the product experience itself and must be structurally tethered to it.

About the Role

This is a senior product leadership role responsible for the Growth and Customer Engagement portfolio — one of the most cross-cutting and strategically complex portfolios in the organisation.

The Director of Product owns the portfolio-level strategy, operating model, and delivery governance across all three pods. This is not a single-product role — it is a portfolio leadership role that requires balancing competing priorities across multiple countries, entities, and partner relationships simultaneously.

The portfolio comprises of our products for Insights, Analytics & Personalisation — behavioural analytics, customer-facing AI/ML-driven personalisation, experimentation frameworks; Lifecycle & Notifications — customer lifecycle management, communication orchestration, notification engine logic, and the martech platform that underpins customer engagement across all products and entities; and Loyalty & Rewards — loyalty programme design, gamification, rewards engine architecture, and third-party loyalty platform integration with external strategic partners.

What makes this role distinct:

• Hands-on Product Management in a rapidly growing domain: You will lead a team of Product Managers, UX experts, Business Analysts, Data Scientists, Marketing specialists and Growth Engineers to define and execute our product-led-growth strategies, impacting millions of customers on a daily basis.
• Multi-market, multi-entity complexity: You will lead a portfolio that serves markets at fundamentally different stages of maturity — from scaling and optimisation in one geography to greenfield build and launch in another — each with distinct growth missions, regulatory contexts, organisational structures and strategic partnerships.
• Platform and vendor ownership: You own the commercial and architectural decisions for the portfolio's core platforms — including the engagement/martech stack, loyalty engine, and analytics tooling. This includes vendor evaluation, contract negotiation, build/buy decisions, and multi-instance architecture choices with real commercial and technical trade-offs.
• AI as a portfolio imperative: The portfolio's north star is built around an AI-driven personalisation and experimentation vision. You will lead the integration of AI/ML capabilities into our customer-facing products, not as an innovation sidecar but as the core operating thesis.
• Operating model is key: The central challenge is designing and iterating the structural relationship between Product, Growth, Enablement, and in-country teams. You will make deliberate choices about embedded vs. centralised models, federation vs. central control of lifecycle orchestration, and how platform teams and country execution teams collaborate as markets mature.

Your Mission

• Own the strategy, health, and evolution of the Growth and Customer Engagement portfolio as a key member of the product leadership team
• Push the boundaries of product-led-growth — defining and executing performance strategies to grow our business and improve our customers' banking experience
• Design and continuously improve the multi-market operating model — defining how platform capabilities built centrally are activated, adapted, and governed in each country
• Lead the portfolio's AI and data strategy — ensuring personalisation, experimentation, and behavioural insights are embedded into every product surface, not bolted on as afterthoughts
• Govern the portfolio's external partnerships and vendor relationships at a commercial and architectural level — including joint programme delivery with strategic financial services partners
• Bring domain authority in growth, martech, loyalty, or customer engagement — and use it to make decisions that move faster than consensus

Your Responsibilities

Product strategy leadership

• Drive the experimentation culture and growth loops — framework design, customer-facing product performance, tooling decisions, and the operating rhythm that turns hypotheses into validated learnings at pace
• Define and own the portfolio vision, ensuring strategic coherence across pods that serve markets with different growth missions and maturity levels
• Own the portfolio's contribution to Group-level OKRs and translate these into pod-level outcomes
• Lead the integration of the portfolio's data science and AI/ML team into product delivery — ensuring models, experiments, and insights translate into shipped product changes

Delivery leadership

• Lead and mentor the next generation of Product Managers and teams — providing strategic direction, removing blockers, and holding the bar on product quality and delivery rigour
• Run portfolio-level governance — sprint reviews, pod health checks, dependency management, and escalation to the Chief Product Officer when needed
• Manage portfolio-level resourcing — including headcount planning, attrition risk, leave cover, and onboarding of new team members (including data science and AI/ML hires)
• Ensure delivery excellence across pods — by leading the operating rhythm, standards, and accountability structures that let pods move fast with confidence

Cross-Functional Leadership

• Partner with Engineering leadership to make decisions about technical direction, architecture, and platform evolution — as a peer, not a requester
• Work with UX Research and Design to identify product and segment-based growth opportunities grounded in customer evidence
• Collaborate with Risk, Compliance, Legal, and Finance stakeholders to navigate regulatory and commercial constraints — particularly in multi-jurisdiction contexts
• Contribute to the evolution of the broader product function — including team building, Ways of Working, recruitment processes, and performance management frameworks
• Lead quarterly strategic planning for the portfolio — including roadmap prioritisation, capacity allocation across pods, and trade-off decisions when resources are constrained

Partnership & Vendor Governance

• Own vendor strategy for the portfolio's platform stack — engagement/martech platform, loyalty engine, analytics tooling — including commercial negotiation, architectural decisions (e.g., single vs. multi-instance), and contract review
• Make build/buy/partner decisions with clear commercial and technical rationale, and manage the implications through to deliver

Your Skills and Experience

Required:

• 8+ years in product management, with at least 3 years in a managerial role leading a portfolio of multiple product teams (not a single product or squad)
• Proven experience in multi-market or multi-entity product leadership — you have navigated the complexity of serving different geographies with different needs from a shared platform capability
• Deep domain expertise in growth, engagement, lifecycle, loyalty, or personalisation — you have built and scaled at least one of these functions, not just contributed to it
• Platform and vendor management experience — you have owned commercial relationships with martech, engagement, or loyalty platform vendors, including contract negotiation and architectural trade-offs
• Data and analytics leadership — you have managed or closely partnered with data science / analytics teams and can govern metric definitions, experimentation frameworks, and reporting across organisational boundaries
• External partnership experience — you have co-managed a strategic partnership or joint programme with a large external organisation at a senior level
• Strong people leadership — you have built, mentored, and retained product teams through ambiguity, attrition, and growth

Preferred:

• Background in fintech, digital banking, or financial services — with an understanding of regulated product environments
• Experience working within or alongside martech, personalisation platforms and loyalty engines at an architectural level
• Experience with AI/ML product integration — not as a technologist, but as a product leader who knows how to direct AI capabilities toward customer outcomes
• Familiarity with multi-country operating models in emerging markets — particularly Southeast Asia or Sub-Saharan Africa
• Comfort operating in a high-growth, high-ambiguity environment where the operating model itself is still being shaped

Top 5 Reasons to Join

1. Shape the growth model for a multi-country digital banking group at scale — not just optimise conversion funnels, but design the operating system that connects product, data, and customer engagement across geographies
2. Own the AI-personalisation frontier — lead a portfolio where AI/ML engineers, data scientists, and Product Managers work together to build the next generation of customer understanding and behavioural intelligence
3. Lead through complexity, not simplicity — if you thrive in environments where markets are at different maturity stages, partners have competing priorities, and the operating model itself is a product to be iterated, this is your role
4. Build and mentor a product leadership cohort — develop the next generation of Product Managers across a portfolio with real scope, real ambiguity, and real impact on financial inclusion in emerging markets.
5. Competitive package with comprehensive benefits, international exposure, and professional development including conferences, technical seminars, and cross-market working trips.

Besides the tangible benefits, we promise you the opportunity to:

• Work with a best-in-class product community who are actively evolving how multi-country Product Management works — including AI-augmented delivery, cross-market operating model design, and platform governance at scale
• Explore a career path that will stretch your capabilities as a portfolio leader — across markets, partners, and product domains that few organisations can offer in combination
• Operate at the frontier of digital banking in emerging markets — where the products you build directly expand financial access for millions of underserved customers

Warehouse & Operations Director

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Position Overview

We are seeking an experienced Research Director to lead our data centre research initiatives across the Asia Pacific region from our Singapore hub or another established data centre market where JLL operates. This senior role will drive thought leadership, market intelligence, and strategic insights for JLL's data centre practice, supporting client advisory services and business development across the rapidly expanding digital infrastructure sector.

Key Responsibilities

Research Leadership & Strategy 

• Drive the development and execution of comprehensive research strategies for mature and emerging data centre markets across APAC.

• Lead primary and secondary research initiatives that position JLL as the definitive source of data centre market intelligence in the region.

Market Analysis & Forecasting

• Conduct deep-dive analysis of data centre supply, demand, pricing trends, and investment flows.

• Track and analyze market activity across APAC's leading data centre developers, operators, tenants, and investors.

• Develop sophisticated forecasting models for colocation, hyperscale, on-prem and edge computing segments.

• Monitor regulatory developments, sustainability initiatives, and technological shifts impacting the sector.

Thought Leadership & Publications 

• Author flagship research reports, market outlooks, and white papers that establish JLL's intellectual capital in the data centre space.

• Present findings at industry conferences, client events, and media briefings.

• Collaborate with global research teams to ensure consistency and leverage international insights.

Client Advisory Support 

• Provide strategic research support for client engagements across capital markets, project and development services, facility management and occupier solutions.

• Develop bespoke research deliverables for institutional investors, developers, and technology companies.

• Support pitch presentations and new business development initiatives.

Stakeholder Engagement 

• Build and maintain relationships with key industry players including data center operators, cloud service providers, telecommunications companies, and institutional investors.

• Engage with government agencies and industry associations to stay ahead of policy and regulatory developments.

Team Development 

• Lead and mentor research analysts and associates across business lines and geographies.

• Foster a culture of analytical excellence and innovation within the research team.

• Collaborate with business line leaders to ensure research output aligns with commercial objectives.

Required Qualifications

• Advanced degree in Economics, Finance, Real Estate, Urban Planning, or related quantitative field.

• Minimum 8-10 years of experience in commercial real estate research. Previous experience in Asia Pacific markets strongly preferred.

• Deep understanding of data center fundamentals including power infrastructure, cooling systems, network connectivity, and operational requirements.

• Proficiency in Excel and data visualization platforms.

• Experience with GIS mapping and spatial analysis preferred.

• Comprehensive knowledge of APAC data center markets including regulatory frameworks, major players, and investment trends.

• Understanding of cloud computing, edge infrastructure, and emerging technologies driving data center demand.

• Familiarity with sustainability and ESG considerations in data center development.

• Exceptional written and verbal communication skills with ability to present complex analysis to diverse audiences.

• Proven track record of producing high-quality research publications and thought leadership content.

• Strong project management and team leadership capabilities.

• Previous experience at a leading commercial real estate services firm, investment bank, or data center operator.

• Established network within the Asia Pacific data center ecosystem.

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Bereavement Service - Assistant Director

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Commissions + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Manage call centre hotlines, respond to enquiries promptly, and ensure timely follow-up on service requests.

• Coordinate funeral arrangements with accuracy, professionalism, and sensitivity to clients’ needs.

• Engage with clients through in-office consultations, on-site visits, and virtual meetings to discuss service arrangements.

• Assist in coordinating the transfer of the deceased to designated funeral homes in accordance with procedures.

• Work closely with Operations and Finance teams to ensure smooth service delivery and proper documentation.

• Perform administrative and ad-hoc duties as assigned to support departmental operations.

Requirement

• Have sales experience in the same or bank/insurance industry is an added advantage
• Possess a valid Singapore Class 3 driving license is and added advantage
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Job Description

• Industry/ Organization Type: ICT Services Provider (Data Centre)
• Position Title: General Manager
• Working Location: North-East Region
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily data centre operations to ensure continuous uptime, reliability, and service availability.
• Develop, implement, and enforce operational policies, procedures, and best practices.
• Lead incident management processes, including troubleshooting, root cause analysis, and corrective actions.
• Manage and monitor critical systems such as UPS, generators, cooling systems, BMS, etc.
• Plan and coordinate preventive maintenance, shutdowns, and infrastructure upgrade activities.
• Manage vendors and contractors, ensuring performance meets agreed service level agreements (SLAs)
• Oversee contract management, including renewals, negotiations, and compliance with procurement policies.
• Evaluate vendor performance regularly and recommend improvements or alternative solutions.
• Maintain strong relationships with external partners to ensure seamless support and service delivery.
• Supervise preventive and corrective maintenance of electrical, mechanical, and IT infrastructure.
• Ensure full compliance with safety, environmental, and regulatory requirements.
• Monitor facility capacity and resource utilization and plan for future expansion needs.
• Drive initiatives to improve energy efficiency and optimize operational costs.
• Lead, mentor, and develop a team of data centre engineers and technicians.
• Plan and manage staffing schedules to ensure smooth 24/7 operational coverage,
• Conduct audits and risk assessments to maintain compliance.
• Act as the main point of contact for stakeholders, providing regular updates, reports, and coordination with internal teams.

APPLY NOW!!!

• Bachelor’s degree in Engineering, Information Technology, or a related discipline.
• At least 8 years of experience in data centre operations, including a minimum of 5 years in a leadership role.
• Strong knowledge of data centre infrastructure management, including electrical, mechanical, and IT systems.
• Experience in data centre design, implementation, and operations management.
• Familiar with servers, racks, cooling systems, power systems, and storage infrastructure.
• Knowledge of industry standards such as ISO 27001 and related compliance requirements.
• Proven leadership and people management skills to effectively lead teams in a high-availability environment.
• Excellent communication and stakeholder management abilities.
• Capable with budgeting, forecasting, and operational planning.
• Ability to develop and implement processes to enhance efficiency, reliability, and performance.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84120 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Director of Parent Experience (Customer Experience /Family Engagement)

Industry: International School

Location: Lorong Chuan

Working hours: 9am – 5pm / Fully on-site

·      As a member of the School Senior Leadership Team, the Director of Parent Experience provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

·      The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

·      Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

·      The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

·      The role operates in alignment with HQ’s Regional Brand and Parent Experience frameworks, ensuring that local delivery reflects brand strategy

Requirements

·      Degree in Communications, Marketing, Business, Hospitality, or related field

·      Customer experience frameworks or certifications(e.g. CXXP)

·      10+ years’ experience in customer experience, communications, stakeholder engagement, or service operations, with leadership responsibility in Education/International School or relevant sectors

·      Background in hospitality, airlines, luxury retailor other high service environments

·      Proven track record of designing and improving customer or stakeholder journeys, using insights and data to drive measurable outcomes

·      Strong ability to influence senior stakeholders and lead through collaboration, especially in complex, cross-functional environments

·      Excellent communication skills, including strategic messaging, content development, and audience segmentation

·      Confident representing the organisation in high-stakes, customer-facing or community settings

·      Experience working with digital platforms and communication tools to enhance engagement and experience

·      Demonstrated success in driving alignment and improvements without direct authority

·      Experience establishing service standards, frameworks, or operating models that improve consistency and trust

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

PingPong is the world's leading cross-border payments platform trusted by global companies to send, receive, and manage money around the world. We're experienced in creating custom solutions for global companies from Fortune 500sto burgeoning startups.

Job Description:

Key Responsibilities

Risk Strategy & Policy

•        Develop and maintain risk frameworks tailored to your assigned markets' regulatory environment and business models

•        Provide input on risk policy development, ensuring central policies are adapted for local market realities

•        Conduct periodic risk assessments and identifyemerging threats specific to your region

•        Design compliance frameworks for new market entry and new product launches

Operational Risk Oversight

•        Handle escalations requiring local marketexpertise and contextual judgment

•        Review and approve high-risk cases, policy exceptions, and complex onboarding decisions

•        Support fraud and financial crime investigations; conduct root cause analysis on control failures

•        Monitor transaction patterns and identify AML/sanctions risks specific to regional business flows

Stakeholder Management

•        Coordinate with regional business teams to balance commercial objectives with risk controls

•        Liaise with HQ compliance and risk teams; represent regional perspective in policy discussions

Quality & Capability Building

•        Provide training and guidance on regional business practices and risk considerations

•        Develop market-specific risk indicators and quality benchmarks

•        Create documentation and playbooks for regional risk processes

Job Requirements:

•        Experience: Minimum 10 years in risk, compliance, or financial crime roles

•        Industry: Cross-border payments experience required – from payment companies, remittance providers, trade finance, or banking

•        Knowledge: Understanding of payment regulations in your assigned region; familiarity with licensing requirement sand regulatory expectations

•        Technical Skills: AML/KYC program design, transaction monitoring, sanctions screening, fraud/chargeback management

•        Business Acumen: Understanding of e-commerce, B2B trade, and digital services business models

•        Competencies: Strong stakeholder management; ability to influence without authority; comfortable operating independently with minimal supervision

BIPO SERVICE (SINGAPORE) PTE. LTD.
18S9180