Total 1,967 Senior Executive level Customer Service job vacancies

Funeral Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable. 

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. 

Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your clients’ needs and requirements. You'll use this knowledge to develop in-depth analyses and create compelling stories that deliver the insight to drive business growth. 

Insights Delivery 

• Understanding clients’ category, marketing and sales strategies, their needs, business problems and opportunities for growth 
• Helping clients to understand and define the business issue, understanding the project briefing and preparing hypotheses that can be explored. 
• Delivering meaningful insights with actionable recommendations using data based on NielsenIQs contractual analytical commitments, ensuring the insights shared help clients develop strategies and measures to grow their businesses. 
• Managing client expectations regarding required analyses and commitments to ensure client satisfaction, working closely with clients to align timelines, milestones and outcomes. 
• Supporting Lead consultant with delivering strategic thought leadership and the latest trends on FMCG and Tech and Durables retail landscape and consumer behaviour. 

 Support account development via consultative selling 

• Ensuring high standards of client satisfaction to support contract renewals in discussions between the client and the commercial team 
• Identifying business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.  
• Supporting Commercial teams in client meetings when advanced client knowledge is needed to showcase NielsenIQ Capabilities 

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

·       Deliver responsive customer care and product support across walk-in, phone, email, and social media channels to maintain a positive brand experience

·       Manage customer inquiries, complaints, and sales questions promptly to ensure customer satisfaction and retention

·       Serve as the primary contact for repairs and returns, coordinating with the repair team to resolve issues efficiently

·       Oversee content management and execute order fulfillment processes for the e-commerce website to ensure timely and accurate delivery

·       Design and produce product and marketing collaterals including brochures, flyers, videography, webpage content, packaging, translations, and point-of-sales materials to support brand visibility

·       Collaborate proactively with other departments to align customer service, marketing, and order fulfillment efforts with company objectives

·       Execute additional customer service, marketing, or order fulfillment tasks as assigned to support business needs

·       Any other duties as may be assigned

Requirements

·       Diploma in Business, Marketing, or a related field

·       Minimum 1 to 3 years of customer care or marketing experience in the consumer electronic products industry

How to Apply

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

PlayFACTO Clementi Central is looking for experienced and passionate Student Care Teachers/ Senior Teachers to join our team! We welcome former teachers and candidates with no experience as training will be provided. 

PlayFACTO School is a leading student care centre providing student care services and children’s enrichment. PlayFACTO School is Singapore's top brand for 2025 and top employer for 2024/2025 in premium student care. The school has 70 collaborative learning centers across the island and is known for its Award-winning interior design, Academic-focused approach, Nutritious meals, Positive focus, and Positive psychology.

Roles and Responsibilities

• Delivery and presentation of PlayFACTO lesson content to children

• Supervise primary school children (primary 1 to 6) to ensure completion of daily homework and spelling

• Ensure safety and timely transfer of students from school to student centre

• Ensure the safety of children in class

• Regular liaison with parents and caregivers to provide feedback on children’s behavioural and learning progress

• Upkeep cleanliness and hygiene of centre premises

• Any other ad-hoc duties as delegated by Centre Head

Requirements

• Able to guide primary school subjects.

• Possess excellent work ethics and integrity

• Exhibit a positive attitude when faced with challenges

• Love children and the learning process

• Have experience in teaching children, preferably at the primary level

• Possess a passion for nurturing children

• Experience in working with children is preferred. Those without experience may also apply as training will be provided.

If you think you have what it takes, we look forward to hear from you!

We regret only short-listed candidates will be notified for an interview.

We are looking for a proactive and detail-oriented individual to support our daily operations across administrative, sales coordination, and customer support functions.

This is a great opportunity for someone who enjoys keeping things organized, working with people, and ensuring smooth day-to-day business operations.

Job Scope:

• Provide general administrative support (data entry, filing, documentation)

• Assist with sales coordination, including preparing quotations, invoices, and order processing

• Liaise with customers on enquiries, order status, and delivery updates

• Coordinate with internal teams to ensure timely execution of tasks

• Maintain accurate records and support reporting when required

• Handle email correspondence and basic customer service support

• Support ad-hoc administrative and operational tasks

Requirement:

• Experience in administration / sales support / customer service roles

• Proficient in Microsoft Office (especially Excel and Word)

• Good communication and coordination skills

• Organized, detail-oriented, and able to multitask

• Positive attitude with willingness to learn and support the team

• Entry-level candidates are welcome to apply
  

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Key Responsibilities:

• Prepare Daily Sales Report

• Process RMA – manage full cycle of return goods from customers

• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy

• Provide proforma invoices to the Sales Coordinator for payment purposes

• Prepare shipping arrangements and coordinate delivery schedules

• Monitor and update inventory stock movements and price records in the system

• Input Purchase Orders and send to factories, ensuring data accuracy

• Liaise with the Logistics Department to ensure timely deliveries

• Upkeep and maintain a proper filing system

• Perform other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration, Logistics, or a related discipline

• Minimum 3 years of relevant working experience in a similar role

• Proficient in MS Office applications, particularly Excel

• Strong interpersonal and communication skills

• Experience in the same industry and/or handling Letters of Credit is an advantage

• Comfortable and adaptable to ongoing system implementation and process changes

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or submit your resume to ref70@trustrecruit.com.sg

Please include the following information:

-         Reason for leaving

-         Expected Salary

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed tosafeguarding your personal data in accordance with the Personal Data ProtectionAct (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271

Key Responsibilities:

• Prepare Daily Sales Report

• Process RMA – manage full cycle of return goods from customers

• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy

• Provide proforma invoices to the Sales Coordinator for payment purposes

• Prepare shipping arrangements and coordinate delivery schedules

• Monitor and update inventory stock movements and price records in the system

• Input Purchase Orders and send to factories, ensuring data accuracy

• Liaise with the Logistics Department to ensure timely deliveries

• Upkeep and maintain a proper filing system

• Perform other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration, Logistics, or a related discipline

• Minimum 3 years of relevant working experience in a similar role

• Proficient in MS Office applications, particularly Excel

• Strong interpersonal and communication skills

• Experience in the same industry and/or handling Letters of Credit is an advantage

• Comfortable and adaptable to ongoing system implementation and process changes

How to Apply

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

NIQ is seeking a highly organized and detail-oriented Sales Support Administrator with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent communication skills and a strong focus on customer satisfaction. This role requires exceptional organizational abilities, a keen eye for detail, and the ability to take decisive action. 

Responsibilities: 

• Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports. 
• Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules. 
• Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards. 
• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement. 
• Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process. 
• Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes. 
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process. 
• Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities

Part Time Accounts Executive (Funeral Service)

• Office Location: Toa Payoh, Singapore
• Working Hours: 8.30 am – 5.30pm for 3 days weekly
• Monthly Salary: basic up to $2000
• Employment Type: up to 6 months contract

Company Overview
The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Manage full sets of accounts, including preparation of management reports.
• Handle GST compilation and submission, ensuring compliance with statutory requirements.
• Perform monthly bank reconciliations and intercompany billing processes.
• Verify client invoices, track payments, and generate monthly sales reports.
• Process vendor invoices, supplier payments, and employee expense claims.
• Liaise with auditors and tax agents, and support other ad‑hoc finance duties as required.

Requirements

• Minimum Diploma in related field
• Minimum 1 year of full set account experience
• Proficient with Business Central 365 & MYOB accounting system
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

Job Description

•To manage end to end operation, logistics and sales support functions.

•Perform data entry of transfer of Costing Sheets in SAP for Vendors & Customers.

•Perform invoicing to customers for existing and new orders.

•Generating and checking of Sales Contract done for customers.

•Process Sales Credit/Purchase Orders and follow up on Orders Delivery.

•Arrange for delivery for both local and overseas orders and monitoring status of orders.

•Logistic - Monitoring Inbound/Outbound shipments and generate reports if necessary

•Preferably with Letter of Credit and incoterms knowledge

•Manage inventory in company's third-party warehouse for deliveries to local customers.

•Handling of customer's inquiries through calls and emails for orders.

•Establish rapport and maintain good relationship with potential and existing customers

•Able to handle customer feedback & complaints

•Team up with co-workers to ensure proper customer service

•Any Ad-Hoc duties assigned

Requirements:

•Diploma, Advanced/Higher/Graduate Diploma/Bachelor's Degree/Professional Degree

•2 years minimum relevant working experience in in similar industry will be an advantage

•Experience in shipping or scheduling of shipments.

•Good Knowledge in SAP, excel, Microsoft word and PowerPoint

•Ability to work in a fast-paced environment

•Knowledge in food-technology would be an added advantage 

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Jun Ping

EA Personnel Reg No: R25128522

Responsibilities

• Deliver a warm, genuine welcome to every guest and ensure exceptional dining experiences from arrival to farewell.
• Manage reservations, seating arrangements, and guest flow to optimize service efficiency and comfort.
• Recognize and anticipate the preferences of regular guests and VIPs, adding personal touches to enhance satisfaction and loyalty.
• Coordinate closely with service and kitchen teams to ensure smooth communication and timely service delivery.
• Handle guest inquiries, feedback, or special requests with professionalism, tact, and prompt resolution.
• Support restaurant events or special functions, ensuring all front-of-house standards reflect the restaurants premium brand image.

Requirements

• Prior experience in guest relations, hospitality, or fine-dining service preferred.
• Strong communication and interpersonal skills, with a passion for delivering exceptional hospitality.
• Well-groomed, attentive to detail, and able to work in a dynamic, service-oriented environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

About the Role

If you’re someone who loves people, thrives in a fast-paced environment and takes pride in delivering exceptional service — we’d love to meet you.

At Mokara, we’re a high-performing, close-knit team that believes in putting families and children at the heart of everything we do. We’re looking for a Customer Experience Associate who is warm, confident and driven to be their best self every day. You’ll connect with families, guide parents through their child’s journey with us, and ensure every visit — from check-in to goodbye — reflects the care, professionalism and excellence that define Mokara.

This role blends customer care, communication and front-of-house coordination. It’s perfect for someone who finds joy in helping others, takes initiative, and wants to grow in a team that values high standards, continuous learning and genuine connection.

Key Responsibilities

Customer Experience

• Welcome parents and children with genuine warmth and attentiveness.

• Build trust with families through clear communication and active listening.

• Handle enquiries (walk-ins, phone, WhatsApp, email) with professionalism and care.

• Resolve level 1 concerns calmly and empathetically; escalate complex issues appropriately.

• Maintain a calm, friendly atmosphere even during busy periods.

• Gather and share feedback to enhance the family experience.

Programme & Enrolment

• Explain programmes, class levels and progression pathways confidently.

• Guide parents through enrolment, make-up requests and class changes.

• Coordinate with coaches to ensure smooth onboarding and placement.

• Lead family tours and share Mokara’s teaching philosophy with enthusiasm.

• Support sales conversations naturally through product knowledge and connection.

• Follow up with interested or waitlisted families.

Operations

• Manage check-in/check-out efficiently and ensure child safety.

• Keep reception areas tidy, welcoming and child-friendly.

• Update attendance, parent preferences and administrative records accurately.

• Support registration for camps, workshops and competitions.

• Uphold confidentiality, safety and data protection standards.

• Collaborate closely with coaches, Floor Coordinators and the Customer Experience Manager.

• Participate in service and product trainings.

About You

• Experience in customer service, education centres or hospitality preferred.
• Enjoys engaging with children and parents alike.
• Detail-oriented and comfortable using digital systems.
• Diploma/Degree in Hospitality, Business, Communications, Education or related fields. (preferred) 
• Warm, confident and genuine communicator.
• Calm, adaptable and reliable in a fast-paced environment.
• Team player with a positive attitude.
• Able to work shifts, weekends and selected public holidays.
• Able to converse in Mandarin in order to speak with mandarin customers
  

Seasonal & Factory Buy Support

• Coordinate seasonal and factory buy periods, ensuring timely preparation and communication with partners.
• Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.
• Assist partners with queries related to the buying process and product offers.
• Distribute all factory line offers to partners and submit relevant information to the EU team.
• Collect and consolidate feedback on seasonal products from partners for future planning and improvements.
• Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

• Upload sales orders (with Sales Team).
• Inform clients about shortages, changes, or delays.
• Track order arrivals at SG warehouse.
• Send stock arrival notices

Forecast, Documentation & Shipment Coordination

• Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.
• Manage documentation and approvals, including issuance of prebolla/Sessione, packing lists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.
• Oversee finance and credit control by monitoring Accounts Receivable status for release approvals.
• Coordinate shipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from the warehouse.

Import & Export Operations

• Manage import and export processes for Asian partners, including applying for Form D and arranging outgoing distributions.

Reporting

• Prepare weekly, monthly, and ad-hoc business reports to track performance and operations.

Singapore Retail Order Fulfillment & Stock Management

• Manage retail order fulfilment to ensure timely delivery in accordance with instructions.
• Prepare weekly retail reports on new stock updates (pre-orders) for merchandisers.
• Distribute stocks to stores based on Visual Merchandising (VM) guidelines or specific storyline directives from Joy.
• Raise new orders and allocate open stock (old stock) to retail outlets as required.
• Facilitate stock transfers from wholesale to retail upon request.
• Ensure all stock distribution to retail stores is preceded by verification of the corresponding price list.
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)