Total 13,654 Others level Customer Service job vacancies

We are looking for a Herd Support Executive to join our team and provide technical support for our products and services based in Singapore. You will be handling our Malaysian client base and will be responsible for troubleshooting issues, resolving user queries, and ensuring the smooth operation of our products.

Job responsibilities:

·       Provide first-level support such as system setting, onboarding, payroll processing and etc.

·       Respond to user requests and inquiries via phone, email, or ticketing system.

·       Troubleshoot and resolve system issues, such as login problems, data errors, or functionality errors.

·       Escalate complex issues to the second-level support team or the vendor as needed.

·       Resolve customer complaints, feedback, and inquiries in a professional and courteous manner.

·       Provide information and assistance regarding our products and services.

·       To generate monthly reports on Support Performance for Evaluation.

Job requirements:

·       Bachelor’s degree in Computer Science, Information Technology, Human Resource or related field.

·       Able to Speak, Read and Write in Malay to handle Malay speaking clients.

·       Minimum 1 years of relevant working experience in HR/Payroll.

·       Knowledge of HR processes and best practices (Malaysia).

·       Excellent communication and interpersonal skills.

·       Ability to work independently and as part of a team.

·       Ability to work under pressure and meet deadlines.

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Job Summary

This role focuses on managing student behaviour, supporting positive school culture, and overseeing daily school operations, while using data to monitor outcomes and provide targeted student support. It also involves working with staff, parents, and external partners to support students’ development and wellbeing.

Responsibilities

• Promote a positive and inclusive school culture through behaviour and character programmes
• Manage daily school operations, including attendance, discipline, and key events
• Monitor and analyse student behaviour data and prepare reports
• Provide student support and intervention programmes, including working with parents and external partners

Requirements

• Minimum GCE O-Level or higher
• Relevant experience in uniformed services or working with students/youth
• Experience in counselling, discipline, or youth development is preferred
• Able to engage and support young people in a caring and respectful way

Other Information

• Location: Bukit Batok
• Working Schedule: Mon - Fri (8am - 5pm)
• Salary: $2,500 - $3,200

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Manager, Spare Parts Sales

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: $5,800 to $7,000

The company is a lifting accessories supplier that provides container-handling solutions to ports and terminals. With operations in more than 70 countries across six continents, it has established a presence in terminals of every scale.

Requirements:

• Degree in Business, Sales, Marketing, or related field
• 8-10 years of proven experience in Parts Sales and Inventory Management within automotive, heavy equipment, or industrial parts industries
• Experience in automotive dealerships, heavy equipment or distribution network is required for this role.

Responsibilities

Strategic Planning & Sales Growth

• Formulate and implement sales and business plans to drive revenue and profitability.
• Monitor, track, and review sales performance, taking corrective actions where necessary.
• Lead sales initiatives in coordination with the team to expand aftermarket parts revenue.

Marketing & Customer Engagement

• Develop and execute marketing strategies to retain existing customers and acquire new ones.
• Strengthen competitiveness and grow market share in parts sales.
• Address customer complaints promptly to ensure high satisfaction.

Aftersales & Service Integration and Refurbishment Business

• Systemize tracking of new equipment service schedules to proactively target customers.
• Develop service-related parts sales opportunities to maximize lifecycle revenue.

Inventory Management

• Oversee global inventory to ensure availability and meet delivery commitments.
• Establish stock level and replenishment procedures to optimize lead times.
• Proactively manage inventory to minimize surplus and avoid obsolescence.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company Overview

REPASSA Singapore Pte Ltd is a trusted engineering company since 1992, serving Bio Pharmaceutical, Food, Cosmetic, Chemical industries in Singapore and Southeast Asia. We provide sales, technical services, installation, commissioning, and aftersales support for equipment and systems.

Job Summary

As an Assistant Service Engineer, you will maintain, test, and commission mechanical, electrical, and mechatronic equipment, ensuring smooth project execution and effective customer communication across Southeast Asia.

Responsibilities

• Conduct maintenance and routine inspection of equipment including pumps and processing machines to ensure operational reliability
• Perform testing and commissioning of new equipment at factory and customer sites to validate functionality
• Create and organize detailed service reports for customers to document maintenance and service activities
• Communicate effectively with customers and internal support teams to resolve issues and provide status updates
• Manage assigned projects from order receipt to customer handover, ensuring timely and smooth execution
• Perform basic repair and troubleshooting on equipment and associated control systems to minimize downtime
• Apply knowledge of electrical, mechanical, and pneumatic systems to support maintenance and repair tasks
• Maintain good housekeeping practices and demonstrate initiative in troubleshooting equipment issues
• Support system commissioning and qualification activities including SAT, IQ, and OQ to meet compliance standards
• Ensure proper documentation of all project-related activities and technical information
• Collaborate closely with customers to understand and meet their technical requirements

Required competencies and certifications

• Valid Driving License 2B & 3 (essential for travel and site visits)
• Ability to read and interpret technical drawings for accurate maintenance and commissioning
• Proficiency in Microsoft Office applications for reporting and documentation
• Good command of English and Mandarin, both written and spoken, to communicate with overseas customers and support teams

Preferred competencies and qualifications

• ITE or Diploma in Mechanical or Electrical Engineering or equivalent qualification
• 2 to 3 years of relevant experience in mechanical, electrical, or mechatronics service engineering
• Willingness to travel within the Southeast Asia region for project and service assignments
• Strong communication and interpersonal skills to engage effectively with customers and colleagues
• Self-motivated, energetic, and able to work independently with initiative

• Working Days: Monday - Friday, 8.30am to 5.30pm
• Location: Ang Mo Kio Techplace
• Industry: Electronic Manufacturing/ Semiconductor Industry prefer

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The SANS Institute

Established in 1989, SANS Institute is the largest information security training organisation in the world. SANS provides intensive, technical training designed to impart the skills and techniques necessary for defending systems and networks against the most dangerous threats - the ones being actively exploited. SANS training is led by world-renowned, expert instructors and the curriculum covers all the most crucial areas of security. Training can be delivered in a classroom at a SANS training event, privately in the workplace or online. SANS training is aligned to GIAC certification.

Main duties and responsibilities:

Customer Service Coordination (70%)

· Responding to inbound enquiries (calls and emails) from SANS students, customers and community members including meticulous record keeping and follow-up to ensure successful and timely closure of all queries and requests.

· Providing assistance to students and customer organisations for payment of course registrations and reviewing event registration reports to help ensure timely payment of student accounts

· Processing student registrations and completing student administration tasks including updating student records, assisting with student account issues and providing invoices and other official documents to customers

· Assist with general administration and ad hoc tasks supporting the sales team

· Liaise with the marketing director for the arrangement of marketing collaterals for regional events such as exhibit, conference, roundtable discussion and Community night talks

· General ad-hoc duties as requested by management

Event Support (30%)

· Provide event support to regional events such as conferences and Community Night talks, as well as attend SANS trade events as required by the respective Directors

· Assisting with the execution of SANS Community Nights in assigned regions, including telephone invitations, confirmations to attendees from target client organizations and follow up with thank you notes post event. These marketing events may include event planning, event set- up, greeting attendees, staffing of the registration desk, distribution of marketing material, liaising with the venue staff and wrap-up activities

· Assisting with the internal events such as team offsites, workshops and other training events

· Be accountable for invoices/payments prior to events

When possible, travel to other regions across APAC when required

Why work for us?

• Work with one of the most reputable companies in the Cyber Security Industry – Be part of a company known for its expertise and reputation in the industry.
• Flexible Work Options – Enjoy the convenience of working from home & office with flexible hours to support work-life balance.
• Comprehensive Health Coverage & Wellbeing Support – Receive quality healthcare coverage plus additional members perks, along with access to an Employee Assistance Program (EAP) for confidential support if needed.
• Financial Security & Protection – Benefit from group life insurance and group income protection, offering peace of mind for you and your family.
• Small Team, Big Impact – Small (but great) team, so your contributions will make a difference!
• Opportunities for International Travel – Depending on your role and projects, travel globally for work and networking experiences.
• Continuous Learning & Growth – The opportunity to receive SANS training for yourself.

• Evaluate and facilitate the admission process for new patients.
• Provide support for anesthesia monitoring and recovery in emergency situations.
• Assist emergency veterinarians with the care and treatment of hospitalized patients, including those in the ICU.
• Oversee critical patients in the ward and ICU.
• Perform radiographic imaging.
• Restrain patients for exams and treatments.
• Prepare and discharge patients for surgeries, including postoperative bandaging and recovery.
• Communicate effectively with clients.
• Participate in inpatient rounds and engage in self-directed learning activities, such as attending continuing education lectures and reviewing relevant literature.

Requirements:

• Degree or Diploma in veterinary technology/nursing relevant qualifications
• Prior experience in a veterinary clinic or hospital setting is preferred.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of conducting and certify scheduled and unscheduled maintenance, repair, and testing of aircraft systems and components.
• Responsible for carrying out complex tasks such as engine servicing and component replacement, troubleshooting defects, and maintaining production equipment.
• In charge of performing detailed inspections of aircraft structures, landing gear, engines, and other critical systems.
• In charge of leading and supervising teams of technicians to complete maintenance tasks efficiently.
• Responsible in promoting and upholding a culture of safety among maintenance teams and ensure all activities comply with quality standards.
• Maintain detailed and accurate records of all maintenance activities and certifications.
• Ensure all work is performed in accordance with regulations from the Civil Aviation Authority (CAA) and the Original Equipment Manufacturer (OEM).

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in MRO industry
• Knowledge of special processes such as Weldng (TIG/EBW), Thermal Spray, Heat Treatment, Machining will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of preparing and reviewing cost estimates, and budgets.
• Evaluate and recommend subcontractor quotations and claims
• Measure quantities and prepare progress claims, variation orders, and final accounts
• Responsible in assisting in contract negotiation and administration
• In charge of tracking project costs and ensure cost control throughout the project lifecycle
• Liaising with project managers, consultants, and clients on contractual and commercial matters

Requirements:

• Min Diploma in Electrical Engineering/ Building Services/ Quantity Surveying or related field
• Min 3 years of relevant experience in civil infrastructure works
• Familiar with Singapore LTA contracts

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of providing technical consultation and service to customers to help solve their applications using company products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Responsible in coordinating account strategy and contribute to territory’s strategic plan.
• Responsible in coordinating off-site seminars and trade shows as needed.
• In charge of responding promptly and efficiently to customer requests.
• In charge of delivering growth in market share within assigned sales territory.
• Responsible in securing new customers consistently and efficiently.
• In charge of managing day-to-day activities .
• Successfully implement new product-launch strategies
• Other duties or projects, as assigned

Requirements:

• Min Degree in Engineering / Business or related field
• Min 1 years of relevant experience in doing sales in Equipment/ Machinery Industry
• Possess a valid Class 3 driving license is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Select, use, and maintain service tools correctly to perform assigned tasks efficiently and safely.
• Install electrical components, including switches, sensors, transducers, transmitters, current transformers, alternator components, and control panels.
• Perform engine wiring installation in accordance with engineering drawings and specifications.
• Disassemble and assemble engine components, including oil pumps, water pumps, cylinder heads, and related parts.
• Carry out engine valve lash adjustments to ensure optimal engine performance.
• Assist in and perform mechanical installation works, including radiator assemblies, couplings, engines, alternators, gearboxes, piping systems, and hoses.
• Assist in and perform alignment works for radiator assemblies, engines, and alternator installations.
• Prepare generator sets for load testing activities.
• Conduct safety device testing and load testing, including recording and documenting all required operational parameters and test results.
• Connect and utilize Electronic Technician (ET) diagnostic tools to retrieve engine diagnostic codes, event logs, and operational data.
• Perform troubleshooting and fault diagnosis on engines and generators, identifying root causes and implementing corrective actions.
• Ensure all work is carried out in compliance with safety regulations, quality standards, and company procedures.

Requirements

• Possess an ITE or equivalent.
• Minimum 5 years of relevant hands-on experience.
• Electrical hands-on experience is a must.

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900