Total 879 assistant manager job vacancies in Customer Service category in Indonesia

Tuition Centre Manager — Cambridge Learning Group
491 Jurong West Ave 1 · Primary–Secondary tuition centre

Run our centre, lead the tutor team, and grow our weekend classes.
This isn't a front-desk role — you'll report directly to the founder with real autonomy and a path to senior leadership.

What You'll Own

• Grow Sat & Sun classes — recruit tutors, enrol students. Your flagship KPI.
• Lead the tutor team (Maths, English, Science, Chinese, POA): scheduling, huddles, check-ins.
• Own the parent experience: WhatsApp, check-in calls, complaints, renewals.
• Run lead follow-up and the conversion funnel.
• Coordinate holiday programmes and assessment cycles.
• Track utilisation and retention weekly, and partner with the founder on growth.

What We Offer

• Salary: $2,700–$2,800 (probation), $3,000–$3,500 on confirmation.
• Bonus & commission after confirmation, tied to retention and fill rate.
• Schedule: Months 1–9, Mon–Fri 2–9pm + Sat 10am–7pm (44 hrs). Once Sunday classes launch, shift to Wed–Sun, Mon & Tue off (42 hrs).
• Direct founder mentorship + exposure to marketing and ops strategy.
• 14 days leave (7 flexible + 7 in December).

You're a Fit If You

• Have 1+ year in operations or centre management (fresh grads with the right attitude welcome too).
• Speak English plus Mandarin, Malay, or Tamil.
• Can track 100+ students and a tutor roster.
• Know WhatsApp Business, Google Workspace, and AI tools.
• Are Singaporean or PR.

How to Apply
Send your CV + a 3-line answer to: "A parent WhatsApps you at 9pm — their Sec 3 child wants to quit AMaths. What's your first reply?"

About the role

Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications). Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction. Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.

Key responsibilities

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications)

• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews

• Maintain service continuity and incident response readiness, including after-hours escalation management

• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions

• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning)

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management

• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment

• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation)

• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture

• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance

About you

• Min 8 - 10 years of experience in IT Operations with 5 - 7 years of AWS cloud environments

• Experience in managing Incident & Problem Management, with accountability for high-severity incident responses

• Day 2 operations in government agencies and strong knowledge of Singapore Public Sector ICT governance

• Experience supporting GCC 1.0, GCC 2.0, and GCC+ environments

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Assistant Bereavement Service Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $4500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Daily Operations Leadership – Conduct morning briefings, coordinate with Team Leaders, and ensure seamless execution of funeral service activities.

• Scheduling & Reporting – Manage service schedules, prepare monthly rosters, and provide budget updates to Finance.

• Service Quality Management – Monitor performance, address client concerns, and ensure services meet required rituals, customs, and company standards.

• Process Optimization – Review SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.

• HR & Staff Welfare – Support leave approvals, overtime, recruitment, and initiatives to maintain staff morale and well‑being.

• Policy & Compliance Oversight – Ensure adherence to company policies, oversee compensation matters, and handle additional operational duties.

Requirements

• At least 2-4 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Be part of the healthcare industry as a Patient Service Associate / Healthcare Admin Assistant, where you will play a key role in supporting patients and ensuring smooth daily operations at the healthcare facility. This role provides an opportunity to develop valuable customer service and administrative skills while contributing to a meaningful service environment.

Responsibilities:
• Attend to patient registration and appointment scheduling matters
• Provide assistance to patients with self-registration processes
• Handle patient enquiries and provide timely support
• Perform financial counselling and cashiering duties
• Manage incoming calls and provide administrative assistance
• Support other ad hoc operational duties as assigned

Requirements:
• Minimum GCE N/O/A Levels or Diploma in any field
• Good communication and interpersonal skills
• Strong service mindset with the ability to interact professionally with patients
• No prior experience required as training will be provided
• Able to commence work within a short notice period

Interested candidates are welcome to send an updated resume to:
healthcaretemps@recruitexpress.com.sg

Email Subject: PSA – Leon

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%):

Patient Care

• Performs pre-admission screening for patients and caregivers.
• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.
• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• Handles enquiries and provide regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and provides input on patient care plans.
• Documents patient care and maintain accurate records of patient progress and treatment plans.
• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.
• Provides basic patient education.
• Adherence to telehealth monitoring using Telehealth system.
• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%):

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred
• Fluent in English, ability to speak in local dialects will be an advantage.
• Good computer literacy and knowledge of PC software packages.
• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• Able to cope and work independently in a fast-paced working environment.
• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.
• Good team player and demonstration of some leadership skills.
• Have initiative and commitment with good sense of integrity and teamwork.
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.

Work Arrangements:

Part-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 1.30pm–4.30pm or 1.30pm–6.30pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Commitment: Minimum 3 days per week, at least 6 months
• Hourly Rate: $12 per hour

Full-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 9.30am-7pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Work Location: Thomson Plaza / Bukit Timah Plaza
• Monthly Salary: $2,200–$2,900

Job Responsibilities:

• Supervise students in their daily routines, including mealtimes, homework, academic learning, and recreational activities
• Provide care, guidance, and support to primary school children outside of school hours
• Assist the main teacher with classroom management
• Support the organisation and delivery of holistic programmes (indoor and outdoor)
• Create and maintain a safe, nurturing, and positive learning environment
• Accompany children home on the school bus after school
• Perform other ad hoc duties as required

Qualifications and Skills:

• Minimum Diploma in any discipline
• Able to adequately coach primary school subjects
• Strong communication and interpersonal skills
• Genuine interest in guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment settings is an advantage

Looking to gain valuable experience in a fast-paced healthcare environment? Join a supportive team where you will play an important role in administrative coordination, documentation support, and customer service activities.

Responsibilities:

• Make outbound calls to applicants to follow up and remind them on required documentation submissions
• Handle incoming and outgoing calls professionally and provide timely assistance
• Provide administrative support including data entry, scanning, filing, printing, and document management
• Assist with preparation of invoices, delivery orders, and other operational documents
• Support logistics coordination and daily administrative arrangements
• Assist with inventory tracking, stock checks, and record maintenance
• Perform other ad-hoc administrative duties as assigned

Requirements:

• Minimum A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Available to commence work immediately or within a short notice period
• Willing to learn with training provided
• Interested in supporting the healthcare and medical industry
• Good communication skills with a service-oriented mindset

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Admin Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

[Job ID: 1634626]

Responsibilities

• Manage daily call centre operations, including resource planning, equipment sourcing, and strategy execution
• Develop and implement operational strategies to improve service levels, efficiency, and customer satisfaction
• Conduct needs assessments, performance reviews, and cost-benefit analyses
• Set, track, and achieve KPIs such as response time, service level, sales, and quality standards
• Ensure accurate documentation and timely updates of communications, records, and data
• Monitor call quality through random audits to minimise errors and improve performance
• Oversee recruitment processes, including drafting job advertisements and coordinating with HR
• Evaluate staff performance, identify training needs, and organise development programmes
• Analyse operational data and prepare performance reports for management
• Resolve complex customer complaints and escalations effectively
• Plan workforce scheduling, including shift patterns and headcount allocation
• Coach, motivate, and retain team members to maintain high engagement and performance
• Support the Customer Service Director in driving process alignment initiatives
• Lead and support projects such as new product or technology implementations
• Demonstrate hands-on leadership by actively supporting team operations when required

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Customer Service, or related field
• 6–10 years of experience in customer service or call centre operations
• At least 3–5 years of managerial or leadership experience
• Proven track record in managing KPIs such as service level, response time, customer satisfaction, and quality metrics
• Experience in workforce planning, performance management, and operational reporting

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Position Levels

• Service Attendant/Crew – Food & beverage service operations
• Captain (Senior Level) – Team leadership and service supervision

Salary: SGD 2,200 – 3,600 basic (commensurate with experience) + sign-on bonus (up to 2 months) + Variable Bonus + Other incentives

Key Responsibilities

• Welcome and attend to guests with professionalism and warmth
• Manage reservations, seating arrangements, and guest flow
• Take orders accurately and ensure timely food & beverage service
• Maintain high service standards and ensure guest satisfaction
• Handle guest feedback and resolve issues promptly
• Support daily restaurant operations, including setup and cleanliness
• (For senior roles) Supervise service team and ensure smooth operations

Requirements

• Entry-level candidates are welcome (training provided)
• Relevant F&B or hospitality experience is an advantage (for Captain level)
• Able to work rotating shifts, weekends, and public holidays
• Alternate 5/6 working days per week
• Singaporeans only
• Open to Non-Halal restaurants

What We Offer

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Our esteemed client in the Logistics/ Transportation industry is seeking a Customer Service Officer/ Executive to join their dynamic team:

• Employment Type: Permanent
• Position: Customer Service Officer/ Executive
• Location: Jurong East  
• Working Hours: Monday to Friday, 8.30am to 5.30pm; Saturday half day (WFH)
• Salary Package: Basic + Bonus

Job Responsibilities:

• Manage and coordinate existing and new customer accounts.
• Handle inbound/ outbound communications and deliver exceptional customer service.
• Prepare shipment quotations and arrange shipments according to customer needs.
• Maintain positive relationships with both customers and vendors.
• Proactively resolve customer issues.

Job Requirements:

• At least NITEC in Logistics, Supply Chain, Business Management or related discipline.
• Minimum 1 year of related working experience.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Job Scope – Florist Assistant / Shop Support (Part-Time)

1. Manning the Flower Shop – Attend to walk-in customers, assist with basic enquiries, and keep the shop tidy and welcoming.

2. Handling Cash Transactions – Operate the cash register, manage payments, and ensure accuracy in daily sales recording.

3. Opening & Closing the Shop – Responsible for unlocking and locking up, switching on/off lights and equipment, and ensuring shop security.

4. Maintaining Flowers & Plants – Water, trim, and check the freshness of flowers and plants daily; discard wilted items.

5. Assisting Florist in Daily Tasks – Help with wrapping, arranging flowers, and preparing materials for bouquets or event orders.

6. Working Hours – 7:30 AM to 3:30 PM, about 3-4 shifts per week depending on schedule and shop needs.

7. Pay Rate – $10/hour