Acting as a point of contact for customers throughout the sales cycle
Identifying prospects and gathering information about customer needs
Presenting products or services clearly and confidently
Preparing proposals, quotations and cost calculations
Negotiating pricing and terms in line with company guidelines
Responding to enquiries and resolving concerns in a professional manner
Coordinating with internal teams on product updates, promotions or technical questions
Maintaining accurate records in CRM systems and tracking pipeline activity
Monitoring stock levels or product availability when relevant
Liaising with logistics teams or external partners to support order fulfilment