Total 5,613 Fresh/Entry Level job vacancies

• Food manufacturing

• 5 working days/week

• TPP, Puchong

Job Responsibilities

• To print out all the Ecommerce Order daily

• Ensure enough stock in Bazar to support

• E-Commerce business and daily staff purchase

• Packing the Ecommerce Order according to the order received

• Deliver all the Ecommerce Order to the logistic company on time.

• To records all stock movement in/out accordingly as per standard that been set by management

• To monitor all outgoing pallets manually.

• To pick up goods accordance to the invoice correctly and standby back up for checking goods for loading before goods been delivered to customer.

• To back up in ensuring that the goods that been received from the factory are in good condition, store accordingly and quantity received as per supported document for verification.

• To ensure return goods from customer with invoice to be sorted accordingly, verify thoroughly and repacking fine goods from trade returns.

• To assists on monthly stock take (unit stock)

Job Requirement

• SPM / Professional Certificate / Diploma / Advanced Diploma or equivalent.

• 1-2 years related working experience

• Preferably from FMCG / Food / Beverage / Food industry related

• Possess own transport & willing to work at TPP, Puchong

• Able to drive forklift

• 5 working days / Week

• Lucrative salary package will be offered to successful candidate.

• 1 Full time position available

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave

• 一家成熟的快速消費品/食品飲料製造公司
• 基本工資：1800 馬幣 - 2200 馬幣
• 提供固定津貼。
• 提供銷售獎勵。
• 每週工作 5 天

銷售代表工作職責

• 利用強而有力的論點向潛在客戶銷售清真產品和服務
• 維持良好的業務關係以確保未來的銷售
• 運用強而有力的論據，向現有客戶和潛在客戶展示、推廣和銷售產品/服務。
• 對現有/潛在客戶進行成本效益和需求分析，以滿足他們的需求。
• 建立、發展和維護良好的業務和客戶關係
• 加速解決客戶問題和投訴
• 達成計畫中約定的銷售目標和業績
• 與團隊成員和其他部門協調銷售工作
• 分析區域市場潛力，追蹤銷售和狀況報告
• 供應管理，包括客戶需求、問題、興趣、競爭活動以及新產品和服務的潛力報告。
• 跟上最佳實踐和推廣趨勢
• 透過客戶回饋持續改進

工作職責

銷售代表的職責包括：

• 運用充分的論點向潛在客戶銷售產品和服務
• 維護良好的業務關係以確保未來的銷售
• 運用充分的論點，向現有客戶和潛在客戶展示、推廣和銷售產品/服務。
• 對現有/潛在客戶進行成本效益和需求分析，以滿足他們的需求。
• 建立、發展和維護良好的業務和客戶關係
• 透過電話推銷聯繫潛在客戶
• 加快解決客戶問題和投訴，以最大限度地提高客戶滿意度

在既定時間內達成既定的銷售目標和績效：

• 與團隊成員和其他部門協調銷售工作
• 分析區域市場潛力，追蹤銷售狀況和狀態報告
• 供應管理，包括客戶需求、問題、興趣、競爭活動以及新產品和服務的潛力報告。
• 密切關注最佳實踐和推廣趨勢
• 透過回饋不斷改進

職位要求

• SPM證書/文憑
• 1-2年銷售代表工作經驗
• 擁有快速消費品/食品飲料相關工作經驗者優先考慮
• 熟練微軟辦公軟體
• 具備建立高效商業專業關係的能力
• 積極主動、目標明確，並擁有良好的銷售業績記錄。
• 銷售、談判和溝通技巧
• 優先排序、時間管理和組織能力
• 願意在芙蓉工作（1個空缺）
• 自備交通工具
• 現有1個全職職缺

福利待遇

• 佣金和獎金
• 津貼（差旅補助、交通費等）
• 定期團隊活動
• 個人發展機會

• Well established FMCG /F&B manufacturing company
• Basic Salary RM1800 - RM2200
• Fixed Allowance provided.
• Sales Incentive provided. 
• 5 Working Days / Week

Kerja Tugas Wakil Jualan

• Menjual halal produk dan perkhidmatan menggunakan hujah yang kukuh kepada bakal pelanggan
• Mengekalkan hubungan perniagaan yang positif untuk memastikan jualan masa hadapan
• Mempersembahkan, mempromosi dan menjual produk/perkhidmatan menggunakan hujah yang kukuh kepada pelanggan sedia ada dan bakal pelanggan
• Laksanakan analisis kos--faedah dan keperluan pelanggan sedia ada/bakal untuk memenuhi keperluan mereka
• Mewujudkan, membangun dan mengekalkan hubungan perniagaan dan pelanggan yang positif
• Mempercepatkan penyelesaian masalah dan aduan pelanggan
• Mencapai sasaran dan hasil jualan yang dipersetujui dalam jadual
• Menyelaraskan usaha jualan dengan ahli pasukan dan jabatan lain
• Menganalisis potensi pasaran wilayah, menjejaki jualan dan laporan status
• Pengurusan bekalan dengan laporan tentang keperluan pelanggan, masalah, minat, aktiviti kompetitif, dan potensi untuk produk dan perkhidmatan baharu.
• Ikuti perkembangan amalan terbaik dan aliran promosi
• Perbaikan secara berterusan melalui maklum balas pelanggan

Job Responsibilities

Sales Representative duties and responsibilities include:

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule :

• Coordinate sales effort with team members and other departments
• Analyze the territory market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback 

Job Requirements 

• SPM, Certificate / Diploma 
• 1-2 years of working experience as a Sales Representative 
• Working experience dealing with FMCG / F&B related is added advantage 
• Good knowledge of MS Office
• Ability to build productive business professional relationship
• Highly motivated and target driven with a proven track record in sales
• Selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Willing to work at Seremban (1 vacancy)
• Possess own transport 
• 1 Full time position is available

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Peluang pembangunan peribadi

• Well established FMCG /F&B manufacturing company
• Basic Salary RM1800 - RM2200
• Fixed Allowance provided.
• Sales Incentive provided. 
• 5 Working Days / Week

Kerja Tugas Wakil Jualan

• Menjual halal produk dan perkhidmatan menggunakan hujah yang kukuh kepada bakal pelanggan
• Mengekalkan hubungan perniagaan yang positif untuk memastikan jualan masa hadapan
• Mempersembahkan, mempromosi dan menjual produk/perkhidmatan menggunakan hujah yang kukuh kepada pelanggan sedia ada dan bakal pelanggan
• Laksanakan analisis kos--faedah dan keperluan pelanggan sedia ada/bakal untuk memenuhi keperluan mereka
• Mewujudkan, membangun dan mengekalkan hubungan perniagaan dan pelanggan yang positif
• Mempercepatkan penyelesaian masalah dan aduan pelanggan
• Mencapai sasaran dan hasil jualan yang dipersetujui dalam jadual
• Menyelaraskan usaha jualan dengan ahli pasukan dan jabatan lain
• Menganalisis potensi pasaran wilayah, menjejaki jualan dan laporan status
• Pengurusan bekalan dengan laporan tentang keperluan pelanggan, masalah, minat, aktiviti kompetitif, dan potensi untuk produk dan perkhidmatan baharu.
• Ikuti perkembangan amalan terbaik dan aliran promosi
• Perbaikan secara berterusan melalui maklum balas pelanggan

Job Responsibilities

Sales Representative duties and responsibilities include:

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule :

• Coordinate sales effort with team members and other departments
• Analyze the territory market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback 

Job Requirements 

• SPM, Certificate / Diploma 
• 1-2 years of working experience as a Sales Representative 
• Working experience dealing with FMCG / F&B related is added advantage 
• Good knowledge of MS Office
• Ability to build productive business professional relationship
• Highly motivated and target driven with a proven track record in sales
• Selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Willing to work at Seremban (1 vacancy)
• Possess own transport 
• 1 Full time position is available

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal development opportunities

Huraian Kerja:

• Komisen sehingga RM5000.00 (Lebih Masa)
• Menyediakan perkhidmatan pemandu eksklusif kepada pelanggan korporat.
• Merancang dan melaksanakan jadual penyelenggaraan kenderaan harian dan berkala.
• Melaksanakan dan menyelenggara kebersihan dan kekemasan kenderaan setiap hari dan berkala.
• Sentiasa mematuhi Dasar Syarikat dan Prosedur Amalan mereka.
• Bersedia menerima kerja 6 (enam) hari seminggu dan tugasan kerja syif harian & Kerja Lebih Masa.
• Siang dan malam dengan 1 Boss (akan memandu Alphard / Vellfire)

Kelayakan dan pengalaman asas

• SPM atau peringkat sijil teknikal lain yang setaraf
• Syarat umur untuk lelaki berumur 25-45 tahun & untuk wanita berumur 25-36 tahun.
• Penguasaan Bahasa Melayu dan Inggeris yang baik. Kemahiran bahasa Mandarin akan menjadi satu kelebihan tambahan.
• Sihat dari segi perubatan dan fizikal tanpa rekod penyakit kritikal yang serius.
• Dengan pengalaman memandu minimum 2 (dua) hingga 3 (tiga) tahun
• Sebaik-baiknya dengan lesen PSV yang sah.
• Mahir dengan sistem jalan raya Lembah Klang, Malaysia dan keselamatan jalan raya mengikut undang-undang.
• Memperoleh lesen memandu kelas D atau DA (atau lebih tinggi) dengan rekod jenayah dan kesalahan lalu lintas jalan raya yang bersih.
• Mempunyai personaliti yang jujur, sabar dan mesra serta sikap kerja yang positif.
• Bekerja keras dan sanggup bekerja berjam-jam.
• Pengalaman lepas dalam bidang pemandu persendirian dan peribadi akan menjadi kelebihan tambahan.

• Lain-lain
• Mereka yang mungkin tidak memenuhi kelayakan yang diperlukan tetapi mempunyai pengalaman yang baik juga digalakkan untuk memohon.

Faedah & Kebaikan

• Pengangkutan awam berdekatan
• Lokasi pusat
• Waktu kerja fleksibel

職位描述：

• 佣金最高可達 RM5000.00（加班費）
• 為企業客戶提供專屬司機服務。
• 制定並執行日常及定期車輛保養計畫。
• 執行並保持車輛的日常和定期清潔和整潔。
• 始終遵守公司政策及其操作規程。
• 願意接受每週 6 天的工作安排、每日輪班工作安排以及加班。
• 日夜都和1個老闆在一起（會開埃爾法/威爾法）

基本資格和經驗

• SPM 或其他同等技術證書級別
• 男性年齡要求為 25-45 歲，女性年齡要求為 25-36 歲。
• 具備良好的馬來語和英語能力。會說普通話者優先考慮。
• 身體健康，無重大疾病紀錄。
• 至少有2至3年的駕駛經驗
• 最好持有有效的公共服務車輛駕駛執照。
• 熟悉馬來西亞巴生谷的道路系統和道路安全法規。
• 取得D級或DA級（或更高級別）駕駛執照，且無犯罪記錄和交通違規記錄。
• 性格誠實、耐心、熱情，工作態度積極。
• 勤奮努力，願意長時間工作。
• 有私人司機或私人司機相關經驗者優先考慮。

• 其他的
• 不完全符合資格要求但擁有良好經驗者也歡迎申請。

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間

Job Description:

• Commission up to RM5000.00 (Overtime)
• Perform exclusive chauffeur service to corporate client.
• Plan and execute daily and periodic vehicle maintenance schedule.
• Perform and maintain daily and periodic vehicle cleanliness and tidiness.
• Abide always, the company’s Policy and their practicing Procedures.
• Willing to accept 6 (six) day work per week and daily shift work assignments & Overtime.
• Day and night with 1 Boss (will drive Alphard / Vellfire)

Basic qualification and experiences

• SPM or other equivalent technical certificate level
• Age requirement for men from 25-45 years old & for women from 25-36 years old.
• Fair command in Bahasa Melayu and English. Mandarin capability will be an added advantage.
• Medically and physically fit with no records of major critical illness.
• With minimum of 2 (two) to 3 (three) years of driving experience
• Preferably with a valid PSV license.
• Familiar with Klang Valley, Malaysia road system and road safety by law.
• Acquired a class D or DA (or higher) driving license with clean criminal record and road traffic offences.
• Possess honest, patient and cordial personality with positive working attitude.
• Hard working and willing to work long hours.
• Past experiences in the field of private and personal driver will be an added advantage.

Others

• Those who may not fulfill the required qualification but with good experiences are also encouraged to apply.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

SCOPE OF WORK:

• Offer service and customer support during field visits.
• Manage all on site installation, repair, maintenance, and T&C tasks.
• Handle industrial equipment of ( Air compressor/Power generator/Pump/Rotating) in general factory and oil and gas platform.
• Diagnose errors or technical problems and recommend proper solutions.
• Produce timely and detailed service reports.
• Abide all company's filed procedures and protocols.
• Work with technical team and share information across the organisation.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.

REQUIREMENT:

• Field service experience.
• Ability to troubleshoot, test, repair and service technical equipment (Air Compressor/Pump/Genset)
• Experience in handling industrial engine (Deutz, Kubota, Cummins, CAT) will be an added advantage
• Experience working in oil and gas environment will be an added advantage.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Proficient with mobile tools and applications.
• Possess at least Diploma/Cert/High School or any relevant field.
• Fresh graduates are encouraged to apply too.

Perks & Benefits

• Medical insurance
• Personal leave

職位描述

主要職責

會計職能

• 協助準備採購發票和採購訂單（PO）
• 協助編制每月未繳水電費明細表及報告。
• 監控並更新每日租金收取計劃和系統記錄。
• 準備發票並協助進行應收帳款（AR）付款追蹤。
• 協助編制銀行對帳單和每月財務報告。

行政職能

• 負責日常辦公室行政管理和文件整理工作。
• 執行一般辦公室行政任務，例如文件歸檔、資料輸入、記錄保存和與內部團隊協調。

其他的

• 執行上級不時指派的其他臨時性任務。

所需技能

• 具備會計和行政流程的基本知識者優先考慮。
• 能熟練使用微軟辦公室軟體（Excel、Word、Outlook）。
• 良好的組織能力和時間管理能力。
• 注重細節，並樂於學習。
• 責任心強，積極主動，能夠在指導下獨立工作。
• 良好的溝通能力和積極的工作態度。

資格/經驗

• 會計、金融、工商管理或相關領域的文憑/學位。
• 歡迎應屆畢業生申請。

工作時間

• 上午9點至下午6點
• 薪資：2000-2500令吉

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 彈性的工作時間

JOB DESCRIPTION:

KEY RESPONSIBILITIES

Accounting Functions

• Assist in preparing Purchase Invoices and Purchase Orders (PO)
• Assist in preparing monthly schedules and reports for outstanding utility charges.
• Monitor and update daily rental collection schedules & system records.
• Prepare invoices and assist in Accounts Receivable (AR) payment tracking.
• Assist in preparing bank reconciliations and monthly financial reports.

Administrative Functions

• Handle general office administration and documentation
• Perform general office administrative tasks such as filing, data entry, record keeping and coordination with internal teams.

Others

• Perform any other ad-hoc duties assigned by superior from time to time.

REQUIRED SKILLS

• Basic knowledge of accounting and administrative processes is an advantage.
• Able to use Microsoft Office (Excel, Word, Outlook).
• Good organizational and time management skills.
• Attention to detail and willingness to learn.
• Responsible, proactive, and able to work independently with guidance
• Good communication skills and a positive working attitude.

QUALIFICATION / EXPERIENCE 

• Diploma/Degree in Accounting, Finance, Business Administration, or related fields.
• Fresh graduates are encouraged to apply.

WORKING HOURS

• 9.00am to 6.00pm
• Salary: RM2000-RM2500

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours

HURAIAN KERJA

TANGGUNGJAWAB UTAMA

Fungsi Perakaunan

• Membantu menyediakan Invois Pembelian dan Pesanan Pembelian (PO)
• Membantu menyediakan jadual bulanan dan laporan untuk caj utiliti tertunggak.
• Pantau dan kemas kini jadual kutipan sewa harian & rekod sistem.
• Menyediakan invois dan membantu dalam penjejakan pembayaran Akaun Belum Terima (AR).
• Membantu menyediakan penyelarasan bank dan laporan kewangan bulanan.

Fungsi Pentadbiran

• Mengendalikan pentadbiran dan dokumentasi pejabat am
• Melaksanakan tugas-tugas pentadbiran pejabat am seperti pemfailan, kemasukan data, penyimpanan rekod dan penyelarasan dengan pasukan dalaman.

Lain-lain

• Melaksanakan sebarang tugas ad-hoc lain yang diarahkan oleh pihak atasan dari semasa ke semasa.

KEMAHIRAN YANG DIPERLUKAN

• Pengetahuan asas tentang proses perakaunan dan pentadbiran adalah satu kelebihan.
• Boleh menggunakan Microsoft Office (Excel, Word, Outlook).
• Kemahiran organisasi dan pengurusan masa yang baik.
• Perhatian terhadap perincian dan kesediaan untuk belajar.
• Bertanggungjawab, proaktif, dan boleh bekerja secara bebas dengan bimbingan
• Kemahiran komunikasi yang baik dan sikap kerja yang positif.

KELAYAKAN / PENGALAMAN

• Diploma/Ijazah dalam bidang Perakaunan, Kewangan, Pentadbiran Perniagaan atau bidang berkaitan.
• Graduan baru digalakkan untuk memohon.

WAKTU BEKERJA

• 9.00 pagi hingga 6.00 petang
• Gaji: RM2000-RM2500

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Waktu kerja fleksibel

Company Description

QT Kidz Sdn Bhd is an established coding academy, as an official Digital Maker Hub awarded by Malaysia Digital Economy Corporation (MDEC), with the primary objective to enhance digital transformation in Malaysia and nurture digital talent by introducing programming-related classes and activities to the younger generation. Currently, we are operating 2 centres in Seremban, Negeri Sembilan State.

Role Description

This is a full-time, on-site role located in Seremban for Tech Instructor. The Tech Instructor will be responsible for conducting daily training, developing and implementing training programs, training analysis and delivering presentations. This role will also involve collaborating with schools, organising events to enhance students' skills and knowledge.

Job Scopes:

1. Deliver online and physical coding lessons effectively and prepare the necessary material according to the planned schedule.
2. Motivate students to learn creatively during the lessons.
3. Coaching and mentoring students in their regular classes and competitions.
4. Consult and manage enquiries from parents.
5. Conduct classes at the location assigned by management
6. Conduct research and development to deliver new course programs or projects.
7. Take part in marketing events planned by the company.
8. Building good relationships with students and parents
9. Handle the administrative work assigned.

Job Requirements:

1. Candidate must possess at least a Diploma in IT, Engineering, Education or related field.
2. Candidate must be able to work in Seremban, Negeri Sembilan
3. Candidate must be able to work full-time on Saturday and Sunday
4. Candidate must be fluent in English. The ability to communicate in Mandarin will be an added advantage.
5. Candidate with experience in Python / Micro: bit or Arduino / Game development / 3D Design skills will be an added advantage.
6. Experience in developing and delivering training programs will be an added advantage.
7. Computer literacy, strong Presentation and good interpersonal skills.
8. Excellent written and verbal communication skills
9. Energetic and passionate in teaching.
10. A good team player actively promotes trust and openness.
11. Self-motivated and can work independently
12. Training on coding will be provided.
13. Fresh graduates are welcome to apply.

1. Monthly Team Gathering and Makan Time
2. Upskill opportunity
3. Exploration to new knowledge and products
4. Opportunity to be promoted to manage our new branches.

Company Description

QT Kidz Sdn Bhd is an established coding academy, as an official Digital Maker Hub awarded by Malaysia Digital Economy Corporation (MDEC), with the primary objective to enhance digital transformation in Malaysia and nurture digital talent by introducing programming-related classes and activities to the younger generation. Currently, we are operating 2 centres in Seremban, Negeri Sembilan State.

Role Description

This is a full-time, on-site role located in Seremban for Tech Instructor. The Tech Instructor will be responsible for conducting daily training, developing and implementing training programs, training analysis and delivering presentations. This role will also involve collaborating with schools, organising events to enhance students' skills and knowledge.

Job Scopes:

1. Deliver online and physical coding lessons effectively and prepare the necessary material according to the planned schedule.
2. Motivate students to learn creatively during the lessons.
3. Coaching and mentoring students in their regular classes and competitions.
4. Consult and manage enquiries from parents.
5. Conduct classes at the location assigned by management
6. Conduct research and development to deliver new course programs or projects.
7. Take part in marketing events planned by the company.
8. Building good relationships with students and parents
9. Handle the administrative work assigned.

Job Requirements:

1. Candidate must possess at least a Diploma in IT, Engineering, Education or related field.
2. Candidate must be able to work in Seremban, Negeri Sembilan
3. Candidate must be able to work full-time on Saturday and Sunday
4. Candidate must be fluent in English. The ability to communicate in Mandarin will be an added advantage.
5. Candidate with experience in Python / Micro: bit or Arduino / Game development / 3D Design skills will be an added advantage.
6. Experience in developing and delivering training programs will be an added advantage.
7. Computer literacy, strong Presentation and good interpersonal skills.
8. Excellent written and verbal communication skills
9. Energetic and passionate in teaching.
10. A good team player actively promotes trust and openness.
11. Self-motivated and can work independently
12. Training on coding will be provided.
13. Fresh graduates are welcome to apply.

1. Monthly Team Gathering and Makan Time
2. Upskill opportunity
3. Exploration to new knowledge and products
4. Opportunity to be promoted to manage our new branches.

Job Responsibilities 工作内容

• Handle Delivery Orders (DO) & invoices etc

处理送货单及发票

• Data entry and record keeping

数据输入与资料整理

• Communicate with customers

与客户沟通联系

• Provide customer service support

提供客户服务支持

• Monthly Inventory Reconciliation 库存核对

Requirements 任职要求

• Basic accounting knowledge preferred

具备基本会计知识优先

• Basic computer skills (Microsoft Office)

会基本电脑操作（如 Microsoft Office）

• Responsible, detail-oriented

做事细心、有责任感

• Able to communicate with customers

不怕与客户沟通

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility