Total 307 Senior Executive technical support engineer job vacancies in Hong Kong

Key Responsibilities

• Establish and update progress report (for sub-contractor & for site).
• Establish work scheduling, monitoring and taking pre-cautionary action to anticipate progress delays.
• Implement and enforce quality control procedures for on-site execution.
• Handle clarification problem at site or workshop for product to be delivered to client.
• Conduct safety briefing and documentation assessment at site.
• Handle Variation Order settlement with client.
• Ensure packing list & monitoring delivery to site.
• Monitor Site Engineers activities and report progress status.
• Carry out any other duties or ad hoc tasks as assigned by Management.

QUALIFICATION & EXPERIENCE GENERALLY REQUIRED

• Degree in Mechanical Engineering disciplines or its equivalent.
• At least three (3) years working experiences in civil project work/ palm oil mill construction project/ heavy machinery installment and structural building.
• Preferably bilingual in English and Bahasa Malaysia.
• Meticulous and great attention to details.
• Independent and can work with minimum supervision and guidance.
• Computer literate in Microsoft Word, Excel, Outlook, AutoCAD and Autodesk inventor.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Company Overview

Axis-Tec was founded in 2004 by engineers specializing in industrial automation and manufacturing assembly. Deliver precision engineering solutions and machine complex components for clients in electronics, semiconductor.

Job Summary

To introduce a junior Technical Sales & Support Executive to support sales, service, and marketing activities by preparing quotations, following up with customers, and coordinating with internal teams to drive customer satisfaction and business growth.

Responsibilities

• Prepare accurate quotations, sales documents, and proposal materials aligned with customer requirements to support sales processes
• Follow up proactively with customers on sales enquiries, quotations, purchase orders, and delivery status to ensure timely communication and order fulfillment
• Support service sales by preparing service quotations, handling maintenance support requests, managing spare parts enquiries, and maintaining customer follow-up
• Coordinate effectively with engineering, service, and operations teams to gather technical and commercial information for customer proposals and internal reporting
• Maintain and update customer records, quotation tracking, and sales follow-up reports to ensure data accuracy and support sales forecasting
• Assist in basic marketing activities by preparing product information, updating presentation materials, and supporting exhibition or customer visit preparations
• Respond professionally and promptly to customer enquiries to enhance customer experience and build trust
• Continuously learn and develop knowledge of the company’s technical products, including automation systems, semiconductor equipment, and test solutions

Required competencies and certifications

• Diploma or Bachelor's Degree or equivalent qualification in Engineering, Business, Marketing, or related field (as stated under Requirements)

Preferred competencies and qualifications

• Basic technical understanding of automation, electronics, mechanical, electrical, or semiconductor-related products

Company Description

Innowave Tech is Singapore-based Manufacturing AI company pioneering in state-of-the-art industrial agentic and vision AI to simplify manufacturing and drive digital transformation. We help organizations unlock new efficiencies, reduce costs, and accelerate innovation cycles to address the complex challenges of modern advanced manufacturing. Our solutions specialize in machine autonomation, automated quality assurance, process automation and optimization.

With a global presence in over 10 cities, we collaborate with industry leaders to create transformative solutions in semiconductor manufacturing, electronics manufacturing, chemical processes, and aerospace.

Role Description

This is a full-time on-site junior executive role for a Technical Sales Engineer located in Singapore. The Technical Sales Engineer Executive will be responsible for generating sales and providing pre-sales solutioning and design to clients.

Day-to-day tasks include engaging with clients to understand their needs, demonstrating product capabilities, and providing technical solutions that meet customer requirements. The role will work closely with the Head of Solutions to prepare and deliver presentations, work closely with the sales team to develop strategies, and ensure customer satisfaction through excellent service and support.

Comprehensive training will be provided to candidate to:

• Understand company's technologies and competencies

• Understand products' broad capabilities and application scenarios

• Industry process, technologies, and requirements
  

Qualifications

• Excellent Communication skills is prioritized

• Bachelor's degree or diploma in Engineering, Computer Science, or related field

• Technical design and Solutioning skills

• Ability to work independently and as part of a team

• Strong attention to details and demonstrate curiosity

• Sales knowledge and experience is a plus

• Technical Sales and Pre-Sales Engineering skills is a plus

• 0-2 years experience in technical sales or 1-2 years experience in software development

• Experience in the AI, manufacturing, or related sectors is a plus

• Fresh graduates may apply - on-to-job training provided for both technical and sales requirements

Key Job Accountabilities:

Engine/Product Production Support Repair

1) Tool Support (Primary Function)

• Design and develop repair fixtures/jigs/tools to support operational requirements, ensuring compliances with safety standards, dimensional tolerances and quality specifications.
• Coordinate with vendors/suppliers and end-users for fabrication and procurement of tools/equipment/consumables
• Perform tooling/consumable equivalency reviews
• Carry out First Article or support validation of new or modified fixtures/jigs/tools with repair engineers on repairs
• Lead or assist in investigation/root cause analysis and corrective/preventive actions for tooling failures/operational issues
• Participate in continuous improvement efforts, optimizing existing tool performances, durability or safety
• Maintain tool documentation, maintenance (i.e. CAD drawings, BOMs, tool maintenance requirements) and support audits with authorities
• Conduct feasibility studies and tool cost analysis for significant projects
• Perform 3D scanning, printing as part of tool design or prototype trials.

2) Production Support

• Perform measurements or establish programs using measurement systems (e.g. CMM, Optical Gaging Products, Optical 3D Metrology) to support operations
• Support programming in machining process (e.g. Conventional G-codes CNCs)
• Take charge of engineering documentation support functions

Required Experience and Qualifications:

• Degree/Diploma in Mechanical, Aerospace or Aeronautical Engineering
• Preferably 3 years working experience in Engines or Components Repair MRO Environment to be independently contributing
• Strong fundamentals in engineering drawing interpretations and GD&T
• Proficiency in mechanical engineering design skillsets (e.g. Autocad, Solidworks)
• Strong knowledge of tool material properties/heat treatment/surface coatings
• Proficiency in CNC programming, using measurement systems is an advantage
• Strong language, analytical, interpersonal and communication skills
• Computer literacy
• Understanding of repair processes is an added advantage
• Some understanding of aviation regulatory requirements is an advantage

DUTIES AND RESPONSIBILITIES

• Provide on-site technical support in customers office, diagnosis and troubleshooting of technical problems
• Provide technical support to VIP users
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, etc.) and video conference systems
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Cisco/Meraki/HPE routers, switch, access point
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in APC, Apple, HP, Logitech, Poly products
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

Company Overview

Established in 2020, Memphis Marine & Offshore operates globally in marine services across multiple countries. Certified BizSAFE STAR, ISO9001, ISO14001, and ISO45001, it delivers compliant, safe, and cost-effective technical, navigation, IT, safety, and design services.

Job Summary

Join Memphis Marine & Offshore as a Technical Executive to coordinate marine technical operations, manage vessel service schedules, prepare operational documents, and ensure effective communication with stakeholders in a dynamic marine environment.

Responsibilities

• Communicate proactively with ship owners, agents, vendors, suppliers, and port authorities to facilitate marine service operations
• Coordinate daily vessel service schedules and marine operations to ensure timely execution
• Arrange manpower, equipment, transportation, documentation, and service attendance for vessels to support operational readiness
• Prepare and manage quotations, service reports, invoices, delivery notes, and other operational documents accurately
• Generate sales reports including profit margin analysis on a regular basis using data extraction tools (training provided)
• Monitor vessel arrivals, departures, and service timelines to maintain operational efficiency
• Respond to customer inquiries by providing quotations and timely updates on ongoing vessel jobs
• Maintain accurate records of all services and operational activities for compliance and reporting
• Coordinate emergency or urgent vessel service requests, including after-hours, weekends, and public holidays as needed
• Collaborate closely with ship owners, superintendents, technical teams, engineers, vendors, and operations departments to resolve issues and optimize service delivery
• Manage multiple tasks effectively under pressure, demonstrating strong organizational and problem-solving skills
• Adapt to flexible working hours and on-call duties based on vessel schedules and operational demands

Preferred competencies and qualifications

• Both Freshers and Experience in marine services, shipping, logistics, or port operations is preferred

What You'll Do

You will join the Singapore District Cooling (SDC), an arm of SP Group who provides district cooling and heating services to developments in Singapore and China. Your key responsibilities will include:

• Perform maintenance tasks for instrumentation and control for District Cooling System 
• Understand and able to troubleshoot with IO problem, Instrument problem, Control Valves, transmitter and Control System 
• Participate and assisting engineer in development of designing of control system architecture, control philsophy, P&ID, logic diagrams 
• Perform schedule maintenance and calibration for instrument element, sensors control valves and control panels.  
• Supervise contractor to carry on the Instrumentation and control system maintenance service.
• Perform annual shutdown service and maintenance service for instrument system and control system (RTD sensor, level transmitter, actuator, flow transmitter, pressure differential transmitter)
• Support testing & commissioning and troubleshooting in any district cooling plant, industrial and commercial building cooling plant
• Review method statement for installation of instrumentation
• Interface with other discipline, client and vendors
• Supervise junior technicians to ensure technical accuracy and strict safety compliance

What You'll Need

• Diploma in Instrumentation, Electrical & Electronics, Mechatronics, Mechanical
• At least 5 years of experience in project management or field & application experience in chiller or instrumentation and control industry
• Ability to work independently on the troubleshooting and service of instrumentation and control for new and existing developments including district cooling plant, centralised cooling system and remote off-take station
• Knowledge in Cooling Systems instrument and control will be an added advantage 
• Experience in HMI/SCADA/PLC configuration, troubleshooting
• Knowledge and hands on skills in instrument calibration for RTD, level transmitter, actuator, flow transmitter, pressure differential transmitter
• Basic knowledge in evaluating construction shop drawings
• Good interpersonal skills and ability to work as a team 

What We'll Provide

• We have regular wellness programmes to promote healthy living​
• Join us to empower the future of energy
• You will work in teams that thrive on collaboration for outstanding achievements

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

Responsibilities:

• Perform maintenance activities in a safe manner align with the Health and Safety Requirement of the company.
• Perform preventive maintenance to ensure that plant equipment and auxiliary systems continue to operate smoothly and efficiently.
• Perform repair or replacement of defective or malfunctioning components of machinery and equipment.
• Basic troubleshooting - assisting and supporting engineers in rectifying/improving plant assets.
• Assist with the supervision of contractors involved in maintenance on site and maintain asset maintenance plans.
• Attend to work orders allocated by Mechanical Engineers.
• Perform other duties as assigned.

Qualifications

• Nitec/ Diploma in Mechanical Engineering or equivalent.
• Preferably 3 years of relevant experience in Power Plants, Petrochemical Plants or related industries will be advantageous.
• Self-driven, with a good working attitude, and a good team player.
• Fresh graduates are welcome to apply.
• Possessing basic safety training like Manage Work at Height (MWAH), Supervise Confined Space Operation (SCSO) & Supervise Work in Safety & Health in Process Plant (SWSHPP) would be an advantage.
• Possessing forklift driver license would be an advantage.

Position: Senior IT Support Engineer (Job ID: 20250)

• Bugis/ Nicoll Highway

• Basic + AWS + VB
  

Job Description:

System Support (Problem Solving & Trouble Shooting)

• Provide programming support for WINGS and related sub systems

• Provide helpdesk support to ERP System

• Investigate, troubleshoot, and solve WINGS problems

• Check the helpdesk system for issues and problems encountered and enquiries faced by subsidiaries

• Provide solutions to the problems, guide, and coach IT personnel in the related subsidiaries in solving the issues faced (If the issues are complex, must solve the issues for the subsidiaries)
  

System Management

• Check and support recovery for the WINGS by ensuring that backup procedure is developed & practised for all the data

• Check and improve system operation in subsidiaries through suggestions and feedback from users
  

Training and Coaching

• Arrange and perform trainings for the IT personnel in the subsidiaries
  

AS/400 Administration

• Provide support on AS400 server migration, O/S upgrade, PTF upgrade

• Responsible for Yearly AS/400 Backup & Restoration and User Profile Review

• Provide 2nd / 3rd level Disaster Recovery support
  

COMPLEO Support

• Provide 2nd level Compleo Support

• Design or modify Compleo templates according to ASIA Group's request
  

WINGS subsystem Support (G4, New Rack System, GROUP EDI, Machine Parts System, etc)

• Support G4 roll-out in the ASIA Group and continue to provide support after Go Live

• Support New Rack System roll-out in the ASIA Group and continue to provide support after Go Live

• Support Group EDI

• Provide support to Machine Parts Management System
  

Other Duties

• Undertake any other duties as required by supervisor\
  

Job Requirements:

• Diploma/Degree in Computer Science or equivalent IT related qualification

• At least 3 years work experience.

• AS/400 (iSeries) related skillset

• RPG/RPGLE/CL Programming, QRY/400

• Experience in ERP applications in Manufacturing/Distributions Sector will be advantageous      

• Able to prioritise and possess good organisation skills

• Self-motivated with a positive work attitude

• Able to work independently and in a team

• Willing to learn
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd
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Job Responsibilities:

• To plan preventive maintenance work (PPM) as assigned by the supervisor / HOD
• To work with the technicians to troubleshoot electrical fault, reinstate power supply and provide recommendation to prevent reoccurrences.
• To work with the technicians to troubleshoot air condition fault, reinstate air conditioning system back to normal and provide recommendation to prevent reoccurrences.
• To work with the technicians to repair burst water pipe, mechanical work, medical gassessystem and other related facilities equipment.
• To maintain accurate, complete, and timely documentation for all maintenance activities.
• Contractor & Vendor Management.
• Monitoring, Reporting & Coordination.
• To obtain quotes through the organization's e-procurement portal.

Professional/ Educational Qualifications:

• Diploma or fresh higher NITEC in electrical / mechanical / facilities management or NITEC with minimum 2 – 3 years building maintenance related experience.
• A knowledgeable leader who is driven and responsible.

Working Hours:

• Mon - Thu, 8:30am to 6.00pm
• Fri: 8.30am - 5.30pm
• Max 42 hours
• Open to work over time and weekends in events of emergencies

Position Summary:

As a Senior Technical Consultant you will work as part of a highly technically focused team of professionals who are responsible for design, development and deployment of Web content solutions using Adobe – AEM products especially AEM Sites and AEM Forms to meet business requirements. Strong organizational skills, technical expertise and attention to detail are key in this customer-focused role.

Translate business requirements using methods/models to determine appropriate AEM Sites and AEM Forms solutions.

Evaluate customers’ existing infrastructure capacity, performance; plan for future requirements, prepare proposals. Evaluate technology/ tools and identify prospective solutions

Work within a high technically focused team to provide technical expertise in the design and planning of solutions.

Should assess the impact Analysis on Infrastructure due to Projects requirements. Should be able to advise on implementation strategy, performance, tools, operations, release, deployment to the customers

Should assess Non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models

Work closely with clients, developers, system administrators and BA’s to build Adobe AEM-Sites and AEM-Forms solutions.

Provide solutions in integrating third-party systems with Adobe CQ as part of overall architecture.

Handle the Demos and POCs for clients.

To architect, design and develop (through Team) solution for product/project & sustenance delivery.

Provide technical leadership to team and mentor the technical focused team.

Hands-on contribution as part of the team and lead the day-to-day technical activities bringing in excellence in implementation.

Requirements:

7+ years of experience in development and/or administration of AEM Sites / AEM Forms project

3+ year’s core experience in developing digital consumer experiences based Adobe – AEM Sites and AEM Forms.

3+ years of experience with developing powerful features such as multi-site and multi- channel delivery, personalization/ targeting, content aggregation & syndication, multi- lingual support, automated workflow management, social media etc.

Expertise in CMS Design, CRX, CQ WCM, DAM and Social Collaboration

Mastery of all core web technologies including XML, XHTML, client/ server- side scripting languages such as Javascript, Jquery, HTML5 and JSP, and web services development using RESTful implementations.

Deep understanding of Java, Java EE, Servlets, JSP , Tag libraries, and JSTL skills, combined with a strong understanding of Enterprise Java frameworks such as Spring and Hibernate.

Deep understanding of and hands- on development experience with relevant "Java CMS" frameworks including Apache Sling for content- centric application development, JCR and JSR-170 / JSR- 283 for Content Management, JSR- 168 and JSR- 286 for Portal development,and Apache Felix for OSGi bundle development.

Preferred:

Proficient in Day CQ foundational concepts, including the CRX repository, the CQ platform, the use of core frameworks such asApache Sling and Apache Felix, a solid understanding of all Day CQ building blocks including templates, components, dialogs, widgets, etc, and the CQ development and deployment process.

Excellent verbal, interpersonal and written communication skills

Strong skills to effectively interface with client totally a must.

Configuration planning, testing, change management knowledge and experiences

Experience with design patterns is a must.

Preferred exposure with Agile Development Methodology.

Ability to play the Scrum Master in agile model is preferred.

JOB DESCRIPTION

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented
2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.
3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.
4. Provide Technical assistance and advice to ships.
5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.
6. Assist in investigations of all insurance related matter.
7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.
8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,
9. Flag and Port Requirements and maintain vessels within budgets.
10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times
11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs
12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel
13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time
14. Ensure fleet vessels performance is within charter party requirements and Company goals.
15. Undertake technical related assignments and projects as and when required
16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on Oil/Chemical Tanker vessels (Foreign Going Vessels).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably having previous working experience of at least 5 years handling Foreign Going Vessels as Technical Superintendent.

The IT Technical Lead will drive the architecture, development, and optimization of digital tourism platforms, including booking systems, content-driven websites, and personalized customer journeys. This role requires strong expertise in modern digital experience platforms, marketing technology (MarTech), and AI-driven engagement to deliver seamless, data-driven travel experiences.

Job Description

• Lead end-to-end architecture for tourism platforms, including booking engines, CMS-driven websites, and mobile applications
• Design and manage integrations between core systems, CMS, DAM, MarTech platforms, and third-party travel services
• Implement and optimize content delivery and personalization strategies across digital channels
• Oversee real-time booking, pricing, and inventory systems with high availability and scalability
• Integrate with external travel ecosystems (airlines, hotels, payment gateways, GDS platforms)
• Drive API-first and microservices architecture for flexibility and partner integrations
• Implement AI-driven solutions such as chatbots, recommendation engines, and LLM-based optimizers
• Ensure secure, compliant handling of customer data (PDPA where applicable)
• Lead DevOps practices, CI/CD pipelines, and cloud infrastructure management
• Mentor engineering teams and enforce best practices in architecture, coding, and testing

Job Requirements

• Bachelor’s degree in Computer Science, IT, or related field

• More than 8-10 years of experience in software engineering, with proven leadership competency

• Ability to bridge business, marketing, and technical teams

• Proven experience implementing Adobe Experience Cloud ecosystem (AEM, Target, etc.)
• Strong understanding of content-driven architecture and headless CMS
• Experience integrating MarTech platforms with customer data and booking systems
• Hands-on experience with cloud-native and microservices architectures
• Strong knowledge of APIs, system integration, and high-traffic platforms
• Experience in tourism, e-commerce, or digital experience platforms

Technical expertise required

• AEM, Drupal, Sitecore, Sitefinity
• Jira/Confluence/Bitbucket/Trello
• Backend: Java, Node.js, Python
• Frontend: React, Angular, or Vue.js
• Cloud: AWS, Azure, or GCP
• APIs: REST / GraphQL
• DevOps: Docker, Kubernetes, Jenkins/GitHub Actions
• Databases: SQL (PostgreSQL, MySQL) & NoSQL (MongoDB, DynamoDB)

Your Tasks:

• Responsible for achievement of sales targets of flour and premix products for assigned customers

• Recommend suitable flour and provide technical service advice to help customers resolve flour related issues

• Attending to customers’ complaints including completion of reports

• Conduct baking demonstration and baking performance

• Assist in gathering of market related information

Your Profile:

• Diploma/Degree in any field

• Minimum 2 years of sales / baking experience with the Baking industry

• Ability to work under pressure

• Excellent negotiating skills with strong customer focus

• Preferably knowledge in Baking

Job Summary

The Senior Technical Lead is responsible for providing technical leadership, overseeing project delivery, and ensuring successful service management for clients. This role combines technical expertise, project management, and service delivery responsibilities to ensure solutions are designed, implemented, and supported in accordance with business objectives, quality standards, and service level commitments.

The incumbent will act as the primary technical authority while managing project execution, stakeholder engagement, and operational service delivery.

Key Responsibilities

Technical Leadership

• Lead solution architecture, system design, and technical implementation activities.
• Provide technical guidance and mentorship to development and engineering teams.
• Review technical designs, code quality, and solution performance.
• Establish and enforce development standards, best practices, and governance.
• Evaluate and recommend emerging technologies and technical solutions.

Project Management

• Manage end-to-end project delivery, including planning, execution, monitoring, and closure.
• Define project scope, timelines, resource requirements, and deliverables.
• Coordinate cross-functional teams to ensure successful project outcomes.
• Manage project risks, issues, dependencies, and change requests.
• Provide regular project status updates to management and clients.
• Ensure projects are delivered within scope, budget, and agreed timelines.

Service Delivery Management

• Oversee post-implementation support and operational service delivery.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Act as the primary escalation point for critical incidents and service issues.
• Conduct service review meetings with clients and stakeholders.
• Drive continuous service improvement initiatives.
• Ensure high levels of customer satisfaction and service quality.

Stakeholder & Client Management

• Build and maintain strong relationships with clients and business stakeholders.
• Lead technical discussions, solution presentations, and project governance meetings.
• Collaborate with internal teams to align business and technical objectives.
• Support pre-sales activities, solution proposals, and technical assessments.

Team Leadership

• Mentor, coach, and develop technical team members.
• Conduct performance reviews and technical capability assessments.
• Foster a collaborative and high-performance working environment.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
• Minimum 8 years of experience in software development, system implementation, or technology consulting.
• Minimum 3 years of experience leading technical teams.
• Proven experience in Project Management and Service Delivery Management.
• Strong understanding of software architecture, system integration, cloud technologies, and enterprise solutions.
• Experience managing client-facing projects and operational support services.
• Familiarity with Agile, Scrum, ITIL, and project governance frameworks.
• Strong communication, stakeholder management, and leadership skills.

Preferred Certifications

• PMP / PRINCE2 Certification
• ITIL Foundation or higher
• Scrum Master Certification
• Cloud Certifications (AWS, Azure, GCP)

Key Performance Indicators (KPIs)

• Successful project delivery within scope, budget, and timeline.
• SLA compliance and service performance achievement.
• Client satisfaction and stakeholder feedback.
• Technical quality and solution stability.
• Team performance and capability development.
• Continuous improvement and innovation initiatives.

Reporting Structure

Reports To:

• Head of Engineering / Director / CTO

Direct Reports:

• Software Engineers
• Technical Consultants
• Developers
• Support Engineers