Total 526 Manager technical support job vacancies in Hong Kong

Responsibilities:

•     The ideal candidate combines strong delivery discipline, technical acumen and hands-on experience with regional payment rails and multi-country integration programs.  The role will partner closely with Technology & Operations, Architecture, Infrastructure, Information Security, Testing, Product Management, Operations and In-country stakeholders to deliver scalable, secure and high-quality payment and API solutions.

Reporting to the Lead Technical Delivery Manager, this role is responsible for successful delivery of assigned projects, coordinating across applications:

Project Delivery Management

•      Own end-to-end technical delivery of assigned domestic and cross border payment projects across ASEAN.

•      Coordinate across different application and platform teams to manage interdependencies and ensure seamless delivery of end-to-end solutions.

•     Identify, track and mitigate delivery risks, issues and technical challenges.

•      Provide accurate, timely delivery updates to project and program stakeholders.

Stakeholder Collaboration

•      Partner with Domain Architects, Development Managers, System Analysts and Business Analysts to ensure timely completion of deliverables and artefacts throughout the software development lifecycle.

•       Partner with Test Manager to ensure complete and high-quality execution of SIT,UAT, non-functional testing, application roll-back testing and security testing.

•     Partner with Development and Information Security teams to facilitate completion of penetration testing and remediation of findings in accordance with the mitigation plan.

•      Partner with Application and Infrastructure teams to ensure readiness of compute, network and environment components required for testing and deployment.

Implementation and Release Management

•      Maintain a comprehensive technical implementation plan covering all applications.

•      Coordinate implementation, production cutover and post-implementation support to ensure system stability and successful transition to operations and production support.

Compliance to standards, policies and procedures

•      Enforce technical delivery standards in line with the bank’s System Development Methodology, organizational policies, procedures, best practices and industry regulations.

Requirements

Experience

·      10+ years of experience in technical delivery with a strong focus on payments and financial services.

·      Proven track record in delivering domestic and cross border payment solutions in ASEAN.

·      Experience partnering with architecture, development, testing, and infrastructure teams.

·      Proven results-oriented person with a focus on delivery.

Knowledge and skills

·      Excellent communication, presentation, stakeholder management and leadership skills.

·      Project management experience is a plus.

·      Excellent problem solving, analytical and solutioning skills.

·      Ability to work with remotely located development and test teams.

·      Knowledge of DevOps processes would be useful.

Overview

We are seeking a highly skilled and experienced Technical Project Manager, preference experience in automation, laser and 3D printing automation to lead and execute laser-based projects from inception to completion. The ideal candidate possesses a deep understanding of laser technology, project management methodologies, and a proven track record of delivering successful projects within budget and timeline constraints.

Responsibilities

• Project Planning and Execution
  - Develop comprehensive project plans, including scope, schedule, budget, and resource allocation.
  - Monitor project progress, identify potential risks, and implement mitigation strategies.
  - Ensure adherence to project timelines, quality standards, and budget constraints.
  - Coordinate with cross-functional teams, including engineering, manufacturing, sales, and marketing.
  
• Technical Expertise
  - Provide frontline support, problem solving with factory backend support
  - Possess a strong understanding of laser technology, applications, and industry trends.
  - Provide technical guidance and support to project teams.
  - Collaborate with laser engineers to develop innovative solutions.
  - Evaluate and select appropriate laser systems and components for project requirements.
  - Manage project risks and issues, and implement corrective actions as needed
• Customer Relationship Management
  - Build and maintain strong relationships with clients and stakeholders.
  - Understand customer needs and translate them into project requirements.
  - Manage customer expectations and ensure project deliverables meet their satisfaction.
• Team Leadership
  - Lead and motivate project teams to achieve project objectives.
  - Foster a collaborative and productive work environment.
  - Provide mentorship and coaching to team members.
• Financial Management
  - Develop and manage project budgets
  - Track project expenses and revenue.
  - Identify cost-saving opportunities.

Requirements:-

• Bachelor's degree in engineering/ mechanical, or related field.
• Minimum of 5 years of experience in project management, preferably in the laser industry.
• Proven track record of successful project delivery.
• Strong technical knowledge of laser systems and applications.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Strong problem-solving and decision-making abilities.
• Ability to travel (domestic and international) to customer site (50% of time)
• Proficient in Mandarin to effectively communicate with Mandarin-speaking clients
• PMP certification would be a plus
  
  

Job Description

• Lead and review engineering designs to ensure compliance with codes, standards, and projects and tenders’ requirements.
• Develop and validate geotechnical, transport and building models, parameters, and design solutions.
• Plan and manage design programmes to meet project timelines and deliverables.
• Coordinate across multidisciplinary teams to ensure integrated and efficient design delivery.
• Liaise with clients, contractors, and stakeholders to resolve technical and interface issues.
• Provide technical support during construction and recommend solutions to site challenges. Ensure constructability, safety, and cost-effectiveness in all design and construction activities.
• Manage design changes, RFIs, and technical documentation in line with contract requirements.
• Monitor project budgets, resources, and risks to ensure successful project execution.
• Lead, mentor, and supervise engineering teams while driving continuous improvement.

Job Requirements

• Minimum requirement with Bachelor’s Degree in Civil Engineering or related field, preferably Doctorate Degree in Civil Engineering or relevant discipline.
• Minimum 12 years of experience in construction, infrastructure, or engineering consultancy.
• Proven experience in local/overseas large-scale infrastructure projects (e.g., Airport, MRT, tunnels, reclamation, bridges).
• Strong background in geotechnical, transport design and multidisciplinary coordination.
• Experience in both design consultancy and construction environments preferred.
• Strong understanding of geotechnical analysis, soil-structure interaction, and foundation design.
• Familiarity with international design standards (Eurocode, BS, ISO, etc.).

POSITION SUMMARY

The Manager, Design & Technical Services will support the team in the planning, concepting, coordination, and execution of existing and pipeline projects of Capella Hotel Group. This role provides an opportunity to grow in the design, management, and technical aspects of luxury hospitality. The Manager will also be called upon to provide other lateral support to the department with guidance from senior colleagues, while reporting to the Vice President, Design & Technical Services.

THE ROLE

• Assist in preliminary concept development appropriate to Capella or Patina brand standards during RFP process.
• Attend design coordination meetings with senior colleagues.
• Engagement with multi-disciplinary consultant team.
• Manage, review and assess consultants’ coordination drawings and specifications under the supervision of senior colleagues.
• Assist in the review and update of the brand Design Standards.
• Research industry trends and technologies to ensure product competitiveness and relevance.
• Develop and manage various presentation packages for communication to internal and external stakeholders.

TALENT PROFILE

Qualification

Bachelor’s degree in Architecture, or equivalent.

Work Experience

Minimum 5 years of experience, preferably with architectural, interior design, or hospitality-related educational background.

Technical Skills

• Able to decipher construction documents and have a keen eye for design and space planning.
• Good competency in design & project management tools.
• Proficiency in presentation techniques and application programs (e.g. PPT, CAD, Adobe Creative Suite & MS Office).
• Competent and confident communicator, in verbal, graphics and written forms.
• Personal and professional integrity, effective communicator and passionate pursuit of excellence – curious, creative, collaborative and adaptable.

Kindly note that only shortlisted candidates will be contacted.

Job Description :

Manages the extended Team in Asia for TC

·     Applies significant knowledge of the industry trends to improve our clients’ products

·     Provides technical and managerial direction from design to implementation

·     Recognizes easily system and process deficiencies and looks for the right solution

·     Responsible for the swift, precise and Besi compliant execution of customer requests with his local team a limited resources and is budget responsible

·     Manage, train and coach local team to achieve best results

·    Strong Synchronization with the back office in Europe, PM, TO and Project Management have to be well informed

·     Responsible together with Sales for the communication to the customer

·     Responsible to achieve set milestones

·     Review requests and features from customer together with CPM and make proposals to the PM TC

·     Support Customer projects /evaluation /demo arrangement and successful completion together with CPM

·     Gather competitor info and distribute within the product line

·     Participation in Customer Engineering and commercial meeting, follow up on actions

·     Prepares answers for proposing relevant solutions

·     Responsible that projects are as safe as possible from risks internal and external

·     Being an ambassador for Besi

·     Is driving and giving input to the lifecycle management of its product

·     Knowledge of the implications of fab technologies into new packages to form and feed this into project teams

·     Liaise with Semi society, academy through Seminar. Identify new materials, processes that have potential to enhance value

·     Involved in new package/silicon/product brainstorming and interface with the IP generation group

Requirements :

Education

·       Technical Background (BSc / MSc Engineering Science)

Work experience

·       Min. 8 years within a technical support environment

·       Preferable > 5 years in the product support and in handling customers or branch offices

·      Min. 3 Years of Team management experience with multicultural setup

Expertise and methodology

·    Knowledge of processes with a high number of interfaced factors of influence

·    Excellent communication skills to transfer messages from and towards the customer

·    Understanding for precision mechanics and for complex systems

·    Understanding of factory automation and SW feature needs

·     IT knowledge (Office, E-Mail)

·     Good verbal and written English

·     Ability to quickly build trustworthy relationships and networks with customers and thinking beyond the standard processes, in order to come up with innovative approaches

Other requirement criteria

·       English on proficiency level / Interested in multicultural management

·       No personal conflict of interest in the Semicon Industry of Asia

·       Six sigma education

·       Can do and hands on attitude

·       Knowledge, experience and practice on ESG initiatives is an added advantage

Job Summary

You will be responsible for ensuring the smooth execution and governance of the CityNexus programme, with a focus on system reliability, operational controls, and stakeholder support. The role centres on managing day-to-day operations of the platform while supporting related marketing activities where required.

Job Responsibilities

Platform & Product Management

• Support the development and maintenance of the CityNexus app, working closely with internal stakeholders and vendors to ensure stable system performance.
• Support feature enhancements, including requirement coordination, testing, and deployment follow-ups.
• Conduct system testing (UAT) across the app and portals to identify bugs, usability gaps, and performance issues prior to release.
• Support campaign configuration and testing to ensure accurate system setup.

Operations & Governance

• Manage end-to-end operations of CityNexus Rewards, E-Voucher programme, and related digital initiatives.
• Perform end-to-end fraud checks and monitoring based on defined parameters and reporting requirements.
• Oversee voucher sales processes, including tracking, fulfilment, and coordination.
• Ensure accurate rewards and E-Voucher reconciliation in line with reporting and audit requirements.
• Maintain operational controls and support compliance with internal governance standards.

Marketing Support

• Support the execution of marketing campaigns and promotional activities within the system.
• Assist in campaign setup, validation, and post-campaign checks to ensure accuracy.
• Coordinate with stakeholders to facilitate timely campaign implementation.

Stakeholder Management & Support

• Provide training and guidance to tenants and internal stakeholders on system usage and programme mechanics.
• Manage onboarding, feedback, and day-to-day enquiries from users and partners.

Reporting & Administration

• Compile and submit monthly operational and performance reports.
• Support ongoing process improvements to enhance operational efficiency and system reliability.
• Any other duties as assigned.

Job Requirements

• Degree in Marketing or equivalent.
• Experience in mobile application deployment, CRM, or digital platforms will be advantageous.
• Strong attention to detail with a structured and organised approach.
• Comfortable handling operational processes, system testing, and governance requirements.
• Good stakeholder coordination and communication skills.
• Able to work in a fast-paced and dynamic environment.

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Job Description & Requirements

As a Technical Manager in Shipbuilding, your role involves overseeing the technical aspects of ship design, construction, and delivery while ensuring compliance with industry standards and regulations. Here’s a general job description:

Key Responsibilities:

1. Project Oversight:

• Manage the technical aspects of shipbuilding projects from design to delivery.

• Ensure projects meet quality, safety, and regulatory requirements.

Must know Honing machine Setting also

2. Design & Engineering Coordination:

• Work with naval architects, engineers, and classification societies to finalize vessel designs.

• Review and approve technical drawings, specifications, and modifications.

3. Quality & Compliance:

• Ensure compliance with IMO, SOLAS, MARPOL, and classification society rules.

• Conduct inspections and audits to maintain quality control.

4. Procurement & Material Selection:

• Approve technical specifications for materials, equipment, and machinery.

• Coordinate with suppliers and vendors for procurement.

5. Team Management & Coordination:

• Lead technical teams, including engineers, inspectors, and shipyard personnel.

• Collaborate with production managers to resolve technical challenges.

6. Risk Management & Problem-Solving:

• Address technical issues that arise during construction and propose solutions.

• Ensure proper risk assessment and mitigation strategies are in place.

7. Budget & Cost Control:

• Support cost estimation and budgeting for technical aspects of shipbuilding.

• Optimize resources to improve efficiency and cost-effectiveness.

Skills & Qualifications:

• Experience in ship design, construction, or shipyard operations managing 

• Strong knowledge of classification society and regulatory requirements.

• Leadership and problem-solving skills to manage technical teams.

All races welcome 

We are seeking a dedicated Assistant Manager/ Senior Executive to join our Support Operations team at SingHealth Community Hospitals (SCH). 

Reporting to the Senior/ Assistant Director or Senior/ Manager in Support Operations, you will provide senior-level support in meeting the comprehensive support operations requirements of SCH and its affiliated Community Hospitals, including Sengkang Community Hospital (SKCH) and Outram Community Hospital (OCH). You are responsible for assisting the Assistant Directors and Managers in overseeing the services provided by the support operations units and ensuring the efficient and effective operation and maintenance support of the hospital. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and achieve performance targets that are established.

Job Requirements

• Bachelor’s Degree in any field
• Minimum 3 years’ relevant experience in healthcare industry.. Prior working experience in managing support operations, will be an advantage
• Fresh graduate will be welcome to apply
• Good interpersonal and communication skills
• Proficient in Microsoft Office e.g. Word, Powerpoint, Excel
• The working site will be at Sengkang Community Hospital

• Opportunity to grow and lead at scale
• Collaborative and people-focused environment

About Our Client

This organisation operates in the Technology & Telecoms industry and is known for its innovative approach to delivering tailored solutions. With a strong focus on technology, the company provides a collaborative environment that encourages professional growth and excellence.

Job Description

• Manage the end-to-end delivery of technology projects, ensuring they are completed on time and within budget.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Identify and mitigate project risks, ensuring seamless execution and delivery.
• Act as the primary point of contact for stakeholders, providing regular updates and managing expectations.
• Monitor and track project performance using appropriate tools and techniques.
• Ensure adherence to industry best practices and company standards throughout the project lifecycle.
• Facilitate effective communication between technical teams and business stakeholders.
• Drive continuous improvement initiatives to enhance project delivery processes.

The Successful Applicant

A successful Technical Delivery Manager should have:

• Proven experience managing technology projects within the Technology & Telecoms industry.
• Strong understanding of project management methodologies and tools.
• Excellent communication and stakeholder management skills.
• The ability to lead cross-functional teams effectively.
• A proactive approach to problem-solving and risk management.
• Solid technical knowledge to work closely with development teams.
• Exceptional organisational and multitasking abilities.

What's on Offer

• Opportunity to work in the Technology & Telecoms industry.
• Temporary position with potential for professional growth.
• Collaborative and innovative work culture.
• Chance to lead impactful projects in a fast-paced environment.

If you are excited about this opportunity and have the required skills and experience, we encourage you to apply and take the next step in your career.

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-032026-6978785

Phone number

+65 6643 9741
Michael Page International Pte Ltd | Registration No. 199804751N   

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Strategically support Stripe’s largest and most complex users.

Responsibilities

• Provide a gold standard experience to your assigned accounts’ key stakeholders
  
• Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
  
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
  
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
  
• Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
  
• Lead user facing meetings both in person and through video chat
  
• Collaborate on the continued design of this support offering
  
• Create user-facing content for long term solutions
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimally 3+ years experience in enterprise level client-facing work
  
• Mandarin speaking ability is required as you’ll be engaging with some of our most complex China-based merchants - working with their developer, operations, and finance teams
  
• Strong product sense and energized by the challenge of solving difficult user related problems
  
• Strong written and verbal communication skills in English and Mandarin to support regional based customers
  
• Ability to lead complex integration conversations in a highly consultative and proactive manner
  
• Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
  
• Familiarity with SQL and comfort building basic queries and modifying more complex ones
  
• Strong technical troubleshooting skills and experience interfacing with technical teams
  
• Adept client relationship management skills
  
• Ability to engage in business-level and technical conversations at multiple levels of the organization
  

Preferred qualifications

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
  
• Payments of Fintech experience
  
• Experience practicing in small to medium scale project management
  
• Strong organizational skills and self-starting mindset
  
• China market and merchant familiarity preferred.

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Additional job description

The AI Platform Empowering X (APEX) team's mission is to accelerate and ensure the quality of the AI development lifecycle for Android and Pixel. We focus on building the evaluation infrastructure, data pipelines, and internationalization strategies that power Google's on-device AI experiences.

Qualifications

Job responsibilities

• Collaborate with cross-functional Technical Program Managers to drive model and product evaluation workstreams.
• Oversee data operations critical to model training, Internationalization, including defining, curating, and iteratively improving datasets.
• Act as a focal point for leadership communication regarding cross-team engagements.
• Facilitate interactions across teams and hardware stacks.
• Support the project management needs of APEX engineering team, including planning, prioritization, and process definition.

Minimum qualifications

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 5 years of experience in program management.
• 5 years of experience in managing the software development lifecycle (SDLC) for AI/ML/Data based technical products.
• Experience in Artificial Intelligence/Machine Learning (AI/ML).

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• Experience managing complex data operations critical to LLM training, including defining, curating, and evaluating large-scale datasets.
• Experience overseeing operations and expansion strategies for global AI product launches.
• Familiarity with AI infrastructure and compute resources, such as TPU resource management and utilization tracking.
• Ability to navigate high levels of ambiguity and drive execution among complex, cross-functional stakeholder structures.
• Excellent executive-level alignment and communication skills.

As a Technical Program Manager at SHIELD, you will drive execution across Product and Engineering for our global fraud intelligence platform. You will manage cross-functional delivery of security, and platform-critical initiatives, supporting teams from planning through release and ensuring predictable execution at scale. You will also coordinate our annual SOC 2 and ISO 27001 renewals, helping maintain SHIELD’s audit readiness and trust with customers.

• Drive execution of the product roadmap from planning through release. Coordinate sprints, manage cross-team dependencies, and track blockers to support on-time delivery.
• Maintain accurate, up-to-date project tracking in tools such as Jira, Linear or Asana. Provide clear, regular updates on progress, risks, and timeline changes to relevant stakeholders.
• Own day-to-day Engineering workflows, ensure tickets are well scoped, maintain documentation and change management processes.
• Act as the primary coordinator for annual SOC 2 and ISO 27001 renewals, manage auditor coordination, schedule interviews and gather required documentation.
• Support third-party vendor reviews and internal risk tracking to ensure required follow-ups are completed.

• Minimum 3 years of experience in relevant industries.
• Proven experience delivering software across Product and Engineering teams.
• Clear and structured communicator, with ability to summarize technical status and risks for stakeholders.
• Comfortable running focused meetings and driving follow-through across teams.

About the Role

As an Oracle SOA OSB Developer, you will be responsible for designing, building, and supporting enterprise integration solutions that enable seamless communication between complex systems. You will work closely with cross‑functional teams to translate business requirements into reliable, scalable middleware solutions while ensuring adherence to engineering best practices.

Key Responsibilities

• Design, build, and configure integration applications using Oracle SOA and Oracle Service Bus (OSB)

• Develop and maintain OSB proxy and business services to integrate multiple end systems

• Implement message transformations using XQuery and XSLT within OSB pipelines

• Configure and utilize Database, JMS, File, and FTP adapters to support diverse integration scenarios

• Apply OSB communication actions such as publish, dynamic publish, routing, service callouts, and transport headers

• Collaborate with functional and technical stakeholders to analyze requirements and propose effective solutions

• Participate in code reviews to ensure alignment with industry standards and best practices

• Provide technical support, troubleshooting, and issue resolution for deployed integrations

• Develop and maintain clear technical documentation for integration designs and implementations

Required Qualifications

• Hands-on experience with Oracle SOA Suite and Oracle Service Bus (OSB)

• Strong experience developing OSB proxies, pipelines, and transformations

• Solid understanding of enterprise integration patterns and middleware architecture

• Experience working with adapters such as Database, JMS, File, and FTP

• Proficiency in XQuery, XSLT, and XML-based integrations

• Strong understanding of software engineering principles and best practices

• Experience in technical documentation and structured code reviews

Preferred Qualifications

• Exposure to complex system-to-system integrations in enterprise environments

• Experience supporting production systems and handling integration incidents

• Familiarity with performance tuning and troubleshooting in SOA/OSB environments

About the Role

As an Application Developer – Spring Boot, you will design, build, and maintain high‑quality, scalable applications that support critical business processes. You will work closely with cross‑functional teams to translate functional requirements into robust technical solutions while ensuring performance, reliability, and maintainability.

Key Responsibilities

• Design, develop, and maintain enterprise‑grade applications using Spring Boot

• Collaborate with cross‑functional teams to gather, analyze, and prioritize application requirements

• Build and consume RESTful web services within a microservices‑based architecture

• Ensure application performance, quality, security, and responsiveness across environments

• Identify, analyze, and resolve application defects and production issues in a timely manner

• Develop and maintain clear technical documentation for application design and development

• Follow software engineering best practices, design patterns, and coding standards

• Participate in code reviews and contribute to continuous improvement initiatives

Required Qualifications

• Minimum 3 years of hands‑on experience developing applications using Spring Boot

• Strong experience in Java Full Stack Development

• Solid understanding of software engineering principles and object‑oriented design patterns

• Experience designing and developing RESTful APIs and microservices

• Working knowledge of relational and/or NoSQL databases such as MySQL, Oracle, or MongoDB

• Ability to troubleshoot and resolve application issues across the development lifecycle

• Strong communication and collaboration skills

Preferred Qualifications

• Experience working in agile or DevOps‑oriented delivery environments

• Familiarity with application performance tuning and monitoring

• Exposure to front‑end technologies as part of full‑stack development

About the Role

As an OSS Network Inventory & Planning Specialist, you will play a key role in designing, configuring, and supporting telecom network inventory, planning, and service provisioning solutions using SunVizion. You will work across OSS/BSS systems to ensure accurate network modeling, efficient service activation, and seamless integration for fiber and broadband networks.

Key Responsibilities

• Design, configure, and support SunVizion Network Inventory and Network Planning modules

• Analyze and model logical and physical network resources including fiber, cables, ducts, joints, manholes, and network trails

• Support resource data model (RDM) understanding, data migration, mapping, validation, and inventory consistency checks

• Perform end-to-end fiber network planning and design from central office to customer premises

• Generate and validate Single Line Diagrams (SLDs) and Bills of Materials (BOM) aligned with actual network connectivity

• Configure and manage service provisioning workflows including service orders, trail creation, and path assignments

• Collaborate with OSS/BSS integration teams to validate API flows, feasibility checks, order lifecycle events, and responses

• Troubleshoot network planning, provisioning, and integration issues to identify root causes and support resolution

• Coordinate with cross‑functional teams and vendors to align system configuration, design logic, and delivery timelines

Required Qualifications

• Strong hands-on experience with SunVizion Network Inventory and Planning modules

• Solid understanding of telecom OSS/BSS architecture for fiber and broadband networks

• Experience with GIS concepts, spatial data management, and network topology modeling

• Hands-on experience writing SQL queries, views, and stored procedures for reporting and analysis

• Good understanding of REST and SOAP API integrations and data flow troubleshooting

• Strong analytical, coordination, and technical documentation skills

• Understanding of end-to-end service order and engineering order workflows

Preferred Qualifications

• Experience supporting OSS integrations with external systems and vendors

• Exposure to automation of network design workflows and GIS-based design tools

• Leadership or team coordination experience in complex delivery environments