Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

The Deputy Technical Manager is responsible for all technical operational activities for building/ civil & infrastructure engineering projects, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

We’re Hiring: React Lead Developer

Join us in delivering scalable and high-performance web applications for enterprise environments. If you have strong experience leading frontend development and driving end-to-end project delivery, this is an exciting opportunity to make an impact in a dynamic IT landscape.

Job Highlights

• Contract Duration: 12 months Contract
• Salary: Up to $10,000/month
• Location: Hillview Link, Singapore 669723
• Work Hours: Monday to Friday, Office Hours

Responsibilities

• Perform duty to manage data centre (DC) operations, maintenance, troubleshooting, project rollout and facilities related matters.
• Perform DC monitoring and maintenance on infrastructure systems, critical facilities and associated equipment.
• Perform preventive and corrective support to scheduled or unscheduled maintenance on DC infrastructure systems, critical facilities equipment and/or services.
• Ensure all subcontractors deliver a quality and competent service and all contractual obligations are met. Supervise the vendors to all scheduled and adhoc activities related to DC facilities.
• Perform DC and critical facilities work on environmental and management programs
• Perform equipment functionality test and data analysis
• Perform assets management duty, including maintaining of inventory, change and control programs and purchase of parts and supplies
• Promptly respond and attend to incident and/or emergency situations
• Provide standby support upon activation for shift duty stand-in and/or other coverage
• Conduct routine, sanity check and ongoing assessment of DC infrastructure systems and critical facilities operations

Requirements:

• Nitec / Higher Nitec / Diploma in Electrical/Mechanical/DC Infrastructure or relevant engineering discipline (Electrical, Mechanical or related fields)
• Additional certifications relevant to the industry is an added advantage
• 1 -2 years experience maintaining electrical, mechanical, fire protection system in facility management, particularly handling critical systems would be an added plus
• Strong problem-solving abilities, communication skills, and the ability to work independently and as part of a team
• Proficient in Computer skills eg. microsoft office, google emails, docs etc

Job Description & Requirements

The Deputy Technical Manager is responsible for all technical operational activities for civil & infrastructure engineering projects, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Job Description:

The Resident Technical Officer (RTO) is responsible for overseeing daily site operations, ensuring construction works are carried out safely, accurately, and in compliance with approved plans, specifications, and statutory requirements. The role involves supervising contractor activities, identifying discrepancies, monitoring progress, and supporting the project team in ensuring quality and timely execution of all works.

Job Scope:

• Monitor contractors' all type of daily activity, site progress, schedule and safety on site.
• Highlight discrepancies, feedback site progress and non-conformances/ irregularities to QPs/ Consultants/ Employer.
• To ensure all the construction works have complied statutory requirements

Job Requirements:

• Must be registered as Resident Technical Officer (RTO) accredited by JAC of IES/ACES as QSS.
• At least 3 Years of relevant working experience and a diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent.
• Must be a team player with strong leadership, communication, and supervision skills.

• IT Service Delivery 

• Project Management 

• Vendor Management 

• Stakeholder Management 

• SLA 

Job Scope:

• Manage daily IT shared services operations to ensure service delivery targets, SLAs, and customer satisfaction KPIs are achieved.

• Oversee service desk activities including incident management, service requests, system changes, and enhancements.

• Coordinate with internal stakeholders and external vendors for IT operations, maintenance activities, and issue resolution.

• Monitor system performance, service availability, and operational risks to ensure infrastructure stability.

• Support hardware and software asset lifecycle management, including maintenance planning and upgrades.

• Assist in managing IT operational expenses, resource utilization, and service-related cost.

• Identify and implement process improvements to enhance operational efficiency and service quality.

• Ensure compliance with IT policies, certifications, audits, and governance requirements.

• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) activities.

• Participate in IT projects and ensure project timelines and deliverables are achieved.

• Coordinate with vendors and stakeholders on all IT-related matters to ensure smooth service operations.

• Provide timely reporting, issue escalation, and updates on service performance and operational matters.

• Able to provide after-hours and weekend support when required for incident management and critical operational matters.

• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Diploma in IT or equivalent

• Possess ITIL / PMP certification is advantageous

• Minimum 3 years’ experience in IT Service Delivery / IT Service Desk / IT Operations / Infrastructure Support

• Possess Stakeholder Management & Vendor Management experience

• Possess Project Management & SLA experience

• Knowledge of IT service management practices and operational standards

• Experience with ITSM tools such as ServiceNow is advantageous

• Strong analytical, troubleshooting, and problem-solving abilities

• Good communication, interpersonal and presentation skills

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Contract Period: 18 Months

Working Location: Central / 2 days WFH 

Role Overview 

We are seeking a Service Designer to support the discovery, service blueprinting, and operational workflow design for an automatic station ingestion platform. The role will focus on understanding how people, field operations, edge infrastructure, and cloud systems interact, and translating those insights into clear service blueprints, process maps, and system-to-human handoff documentation. 

The ideal candidate is comfortable working in complex technical environments and can facilitate conversations across field technicians, engineers, project managers, and end users. 

Key Responsibilities 

• Conduct discovery and research sessions with cross-functional stakeholders, including field technicians, engineers, project managers, operations teams, and end users. 

• Map current and future-state workflows for automatic weather station operations, sensor inventory, calibration, maintenance, data ingestion, and issue handling. 

• Produce service blueprints that clearly show system interactions, human workflows, operational handoffs, and pain points. 

• Document dependencies across physical fieldwork, edge infrastructure, backend systems, APIs, and data consumers. 

• Create clear system architecture, workflow, and data flow schematics using Figma or equivalent tools. 

• Translate research findings into actionable recommendations for platform design, operational readiness, and implementation planning. 

• Work closely with technical teams to ensure service blueprints reflect realistic system behaviour and operational constraints. 

• Support workshops, stakeholder alignment sessions, and handover of service design outputs to delivery teams. 

Required Skills and Experience 

• Experience in service design, operational workflow mapping, technical business analysis, or product/service discovery. 

• Strong ability to facilitate research and working sessions with both technical and non-technical stakeholders. 

• Experience producing service blueprints, process maps, journey maps, system diagrams, or operational workflow documentation. 

• Proficiency with Figma or equivalent design and diagramming tools. 

• Ability to simplify complex technical workflows into clear, structured artefacts. 

• Strong written and verbal communication skills. 

Good to Have 

• Experience working on data platforms, IoT systems, infrastructure projects, operational technology, or complex digital services. 

• Familiarity with field operations, maintenance workflows, calibration processes, or asset management systems. 

• Experience supporting early-stage discovery and delivery phases for complex technology platforms

We are seeking an organized and proactive Talent Acquisition Analyst to provide crucial support in the planning and execution of our upcoming internship programme. This is a temporary position offering an excellent opportunity to gain hands-on experience in programme administration and coordination within a dynamic environment. The ideal candidate will be detail-oriented, possess good communication and interpersonal skills, and be capable of managing multiple tasks efficiently.

Responsibilities:

You will be responsible for a variety of administrative tasks, including but not limited to:

Interdepartmental Coordination:

• Liaising with relevant departments (e.g., HR, IT, Marketing) to ensure their seamless involvement in the internship programme.
• Facilitating communication and information flow between departments and the programme lead.
• Following up on action items and ensuring timely responses.

Internship Merchandise:

• Finalising the design of the internship programme shirt, considering branding guidelines and stakeholders’ feedback (if applicable).
• Sourcing and coordinating with external vendors for quotations, size options, delivery timelines, and payment terms for the shirts.
• Managing the order and distribution of the shirts to interns.

Briefing Materials:

• Developing a comprehensive briefing deck outlining the details of the internship programme (e.g., schedule, objectives, key personnel).
• Creating engaging and informative Electronic Direct Mail (EDM) invitations for briefing sessions with leaders.
• Managing the distribution of briefing materials.

Graduation Lunch Planning:

• Assisting with the planning and organization of the internship graduation lunch, including venue research, catering coordination, and logistical arrangements.

Intern Group Organization:

• Supporting the process of organizing interns into project groups and activity teams based on defined criteria.
• Maintaining records of group assignments.

Attendance Monitoring:

• Implementing a system for tracking intern attendance and absences.
• Maintaining accurate attendance records and reporting any discrepancies.

Venue Booking:

• Identifying and booking suitable venues for various internship activities, meetings, and workshops.
• Coordinating logistical requirements with venue providers.

Document Management:

• Creating and organizing essential programme documents (e.g., intern handbooks, project guidelines, evaluation forms). 
• Prepare documents for reporting purpose (eg- tally results from evaluation forms)
• Maintaining a well-organized filing system (both physical and digital).
• Assisting with the setting of the training venue for all sessions.
• Assisting with the preparation and distribution of certificates of completion.
• Creating a set of Standard Operating Procedure documents for future internships 

Basic Financial Administration:

• Assisting to obtain necessary approvals for invoices related to vendors (e.g., shirt printing, catering).
• Tracking programme-related expenses and assisting with budget monitoring (if required).

Requirements:

• Experience in administrative support or a similar role.
• Good organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented and meticulous in execution.
• Experience with vendor management is an advantage.

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operations.

• Perform SQL queries and data analysis for troubleshooting and investigations.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

8+ years of experience in technology delivery, project delivery, agile delivery, or release management.

Strong hands-on experience as an Agile Release Engineer,Technical Delivery Lead, Technical Project Manager, or Scrum Master in a scaled agile environment.

Good working knowledge of SAFe 6.0 framework and Agile Release Train execution.

Experience facilitating PI Planning, ART Sync, Scrum of Scrums, retrospectives, release planning, and dependency management.

Strong understanding of software delivery lifecycle, agile engineering practices, release management, testing cycles, and production deployment.

Ability to manage multiple teams, priorities, dependencies,and stakeholders in a fast-paced environment.

Strong communication, leadership, negotiation, and stakeholder management skills.

Ability to work with both technical and non-technical teams across business, product, engineering, QA, operations, and support functions.

Experience using tools such as Jira, Confluence, Azure DevOps, ServiceNow, or similar delivery tracking platforms.

Strong problem-solving skills with the ability to manage risks, unblock teams, and drive delivery outcomes.

Preferred Qualifications

SAFe 6.0 certification such as SAFe Release Train Engineer,SAFe Agilist, SAFe Scrum Master, or SAFe Practice Consultant.

Experience in customer experience, concierge services,loyalty platforms, travel services, digital service platforms, contact centre technology, or global service delivery environments.

Experience working with distributed teams across APAC,Europe, or global delivery locations.

Knowledge of cloud platforms, APIs, integration delivery, CRM platforms, service management systems, or digital customer platforms willbe an advantage.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

JD for Technical Specialist (Printer Testing)
This is a 24 months contract position and will be annually reviewed.

Technical Skills:

· The key job scopes of the successful candidate are:

· Conducts System Interaction testing to deliver to new programs intended to meet or exceed customer experience with the guidance from experienced engineers.

· Work with Subject matter expert to define test requirement.

· You are responsible in logistic and resource planning to meet program schedule.

· First level troubleshooting if any technical issue found hindering the testing and suggest solution or workaround.

· You will help to compile test result and report to the program lead.

Job Requirements:

The requisites for the position are as follow.

· Minimally a Diploma in electrical/ electronic/mechanical engineering.

· Able to collaborate with engineers and work effectively with inspectors.

· Relevant Knowledge and Skills:

· Excellent analytical and problem-solving skills.

· Excellent English written, verbal communication and presentation skills.

· Excellent project management skills.

· HP basic TIJ and Ink supply knowledge.

· Comfortable in setting up PC and mobile OS and integrating it with Test hardware, software, and drivers.

· Basic programming languages C++, C#, Visual Basic is advantage.

· Oracle Database query setup, ODBC, MS query/SQL etc.

· Using MS PowerPoint, excel, JMP, CREO.

Job Responsibilities:

• Coordinate delivery and transfer of equipment with internal teams to meet operational timelines
• Assist in delivery and setup of machines and parts when required
• Maintain accurate records of equipment movement and tracking
• Perform basic housekeeping and ensure equipment is clean and ready for use
• Unbox, inspect, and set up equipment, including basic system configuration and documentation
• Support installation and ensure machines are operational before deployment
• Perform basic repairs and troubleshoot technical issues
• Respond to breakdowns and provide on-site maintenance support
• Work closely with internal teams to ensure smooth operations
• Perform other duties as assigned

Requirements:

• Diploma or NITEC in Electrical, Electronic, Mechanical Engineering, or related field
• Valid Singapore Class 3 Driving Licence
• Experience in equipment handling, delivery, or basic maintenance is an advantage
• Strong troubleshooting and problem-solving skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

IInterested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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