Role Overview
We are seeking a self-managed andIT-savvy professional to support the day-to-day operations and continuousimprovement of existing digital systems. This role suits a hands-on businessanalyst profile who can manage assigned workstreams independently, workdirectly with stakeholders and vendors, and deliver small to medium initiativesend-to-end.
Key Responsibilities
·      Manageand support day-to-day operations of enterprise digital and IT systems,including issue tracking, follow-ups, and resolution.
·      Manageassigned projects and change requests from requirements through delivery bytracking timelines, actions, and dependencies, and ensuring timely follow-up.
·      Engagebusiness users to gather and document functional requirements and translatethem into clear requirements for IT teams or external vendors.
·      Coordinatewith external vendors across the delivery lifecycle, including development,user acceptance testing (UAT), deployment, issue resolution, and escalation.
·      SupportUAT planning and execution and coordinate rollout activities.
·      Maintainproject documentation, meeting notes, status updates, and reports.
·      Supportprocurement activities, including quotations, vendor coordination, and contractadministration.
·      Organiseand support project meetings, training sessions, and workshops, includingpreparation of presentation materials where required.
·      Provideoccasional after-hours system support when required.
Requirements
·      Diplomaor degree in Information Systems, Business IT, or a related field.
·      3–6years of experience in IT business analysis, or digital project delivery roles.
·      Ableto work independently with minimal supervision and handle multiple prioritiesconcurrently.
·      Experiencewith CRM or enterprise digital platforms. Salesforce experience is a plus.
·      Comfortableworking with business users and vendors.
·      Clearcommunicator, organised, and reliable in follow-through.
Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.
Dimple Jain
EA LIcence No.91C2918
Personnel Registration No. Â R22107270