Total 3,977 support analyst job vacancies in Hong Kong

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

• Deliver high-quality production support for cross-functional applications serving UOB Wholesale Banking stakeholders.
• Oversee application availability, incident management, problem management, and capacity for systems within scope.
• Analyse, troubleshoot, and resolve incidents, problems, and user issues effectively.
• Coordinate incident communications, including SLA breaches, major incidents, and upstream or downstream issues, while keeping the team, manager, and department updated.
• Lead technical remediation in line with agreed non-functional requirements.
• Drive continuous improvement of services, processes, and tasks through automation.
• Ensure critical processes and procedures are followed and help define operational standards.
• Translate complex technical issues into clear language for business users.
• Promote strong knowledge management practices across the team and organization.
• Collaborate with Level 1, Level 3, and development teams to resolve incidents, problems, and user issues within SLA and in line with the bank’s severity framework.
• Support event management activities, including patching and annual RDR exercises.
• Provide on-call support according to the team roster.

WHAT ARE YOU GOING TO DO?
1/ Commercial Acceleration

• Support the global Commercial Acceleration initiative by leveraging the Sprint programme within the Consumer & Retail (C&R) sector.
• Collaborate with local sector and product teams to identify growth opportunities through spot quotations and customer demand trends.
• Coordinate with regional and local stakeholders to establish effective processes and operating models that enable the capture and conversion of new business opportunities.
• Monitor initiative performance and provide insights and recommendations to drive commercial growth

2/ Budget Planning & Coordination

• Support the annual budgeting process across the APAC region by coordinating inputs and ensuring alignment with Global Head Office (GHO), Global Key Account Managers (GKAMs) for Century clients, regional teams, and product stakeholders.

3/ Consumer & Retail (C&R) Growth Strategy

• Analyze C&R tender and commercial data to assess CEVA's market positioning.
• Identify growth opportunities, strategic priorities, and areas for business expansion across the region.
• Support the evaluation of product development opportunities, including value-added services and solutions such as AOS.
• Develop insights and recommendations to support strategic decision-making and long-term growth initiatives.

4/ Data Analysis & Strategic Projects

• Perform market, customer, and commercial data analysis to generate actionable business insights.
• Support strategic projects and PMO initiatives by coordinating stakeholders, tracking progress, and preparing management updates.
• Create presentations, dashboards, and reports to support leadership decision-making and business reviews.

WHAT ARE WE LOOKING FOR?

• Degree in Business / Supply Chain and Logistics, or a related field.
• Strong analytical, problem-solving, and project coordination skills.
• Proficient in Microsoft Excel and PowerPoint; knowledge of Power BI or Tableau is an advantage.
• Strong communication and stakeholder management skills, with the ability to work across functions and cultures.
• Demonstrates initiative, adaptability, and a keen interest in commercial strategy, business development, and logistics.

RESPONSIBILITIES

1)     Administrative Functions

·       Support the Service Manager in preparation of weekly and monthly service reports.

·       Process meter billing and ensure accurate updates in the CRM system.

·       Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.

·       Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

·       Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.

·       Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.

·       Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).

·       Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

REQUIREMENTS

·       Diploma in Engineering, IT, Electronics, or related discipline.

·       Experience in copier/ MFP servicing, print solutions, or office automation systems.

·       Sound knowledge of network setup (IP configuration, drivers installation).

·       Proficient in MSOffice (Excel, Power point), MCSE, HTML

·       Good communication and interpersonal skills.

·       Able to work independently and as part of a team.

·       Willing to travel for on-site servicing across Singapore.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• To support marcomms work in Student Development Office (SDO), for a critical period in July till Sept
• SDO will organise the NP Inter-School Games and Poly Forum 2026 from July to September, temporary staff can assist with design, social media, and on-ground operations support

Pre-requisites:

• Experience in marcomms, project management, and social media

Working Hours:

• 08:30am - 06:00pm, Mon - Thu
• 08.30am - 5:30pm, Fri
• No duty on Weekends or Public Holiday

Kindly note that this is an hourly paid position.

• Position : Shipping Executive (Freight/ Import/ Export/ Sales Support/ Quotation)

• Location : Cantonment Road (Nearest MRT- Outram Park)

• Working hours : 5 days work week: Monday- Friday: 8:30-5:30

• Salary (commensurate with experience) : Up to $3700 + Performance Bonus

• Duration : Permanent

• Industry : SHIPPING AGENCIES (FREIGHT)

Main Responsibilities:

• Prepare and process shipping documentation including Import/Export, LC, Bill of Lading, and FTA documents.

• Coordinate shipments with forwarders, transporters, and shipping lines to ensure smooth delivery.

• Provide customer support on shipment enquiries, shipping options, timelines, and regulations.

• Arrange freight bookings and shipment scheduling according to company requirements.

• Handle customer enquiries or complaints and ensure timely resolution.

• Send shipment documents to clients, agents, and shipping partners accurately and on time.

• Maintain good relationships with agents, shipping companies, and logistics partners.

• Monitor shipping rates and conduct basic cost analysis.

• Support overseas agents coordination and development of new accounts.

• Maintain good relationships with existing customers and support business growth.

Requirements:

• Minimum 1 year of experience in shipping, logistics, freight forwarding, or supply chain operations.

• Candidates with experience in shipping documentation or logistics coordination will have an advantage.

• Good knowledge of import/export procedures and shipping documentation is preferred.

• Minimum GCE ‘O’ Level or equivalent qualification.

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin.

Send your resume via Email to Jane@searchpersonnel.com.sg

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Company Overview

Bravescape Management is a business consultancy specialising in residential and tenancy services. We assist corporate and individual clients with records management, streamlining processes to deliver efficient and clarity.

Job Summary

The Site Support Assistant will manage site administrative tasks, coordinate schedules, maintain/create digital site records, and support team communications to ensure smooth operations during a 6 month contract.

Responsibilities

• Conduct inspections and maintenance checks to ensure site conditions meet operational standards
• Manage and update digital site recordings and plans to maintain accurate site documentation
• Coordinate schedules and support team correspondence to facilitate effective communication
• Perform additional related duties as assigned to support site operations

Preferred competencies and qualifications

• Completion of 'N' or 'O' Level education (training provided)
• Communicate clearly in verbal English to support team interactions
• Collaborate effectively within a team environment to achieve shared goals
• Maintain attention to detail to ensure accuracy in work outputs
• Engage positively with colleagues using an outgoing and approachable manner
• Demonstrate responsibility and a strong work ethic in daily tasks
• Maintain physical fitness to perform duties that require mobility and being on the move

Other Information

• Work schedule: 5-day work week, Monday to Friday
• Working hours: 9am to 6pm
• Office location: Woodlands MRT (Causeway Point), 3-minute walk
• Application instructions: Submit CV with earliest available date, last drawn salary, and expected salary to the Executive Manager at genevieve.peh@bravescape.biz
• Only shortlisted applicants will be notified

Digital Lab System Support (QC/ LIMS / LES/ Pharma Manufacturing)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges

Job Purpose

• Ensure the digital solution operations stability, sustainability, and the proper level of support / management, to enable business continuity.

Responsibilities:

• Support Laboratory Information Management System [LIMS]
• Support Laboratory Execution Systems [LES],
• Lab equipment and Instrument connection solutions (IoI, OMNIS, Empower software,  SoftmaxPro, etc.)
• Workstations in Lab
• Manage the process of digital infrastructure Project Managed service (PMS) for Modulus Singapore site

Requirements:

• Adept in technical skills: Windows, network fundamentals and technical execution.
• Project management and Problem solving; Incident management, change management
• Expertise on the solutions in quality control / Lab management area:LIMS / LESLab solutions support
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Administrative Assistant (Part-Time, 22 Hours/Week)
Metta Youth Employment Support (YES) Program – Simei HQ

About the YES Program
The Metta Youth Employment Support (YES) Program empowers youth with special needs by equipping them with vocational skills, real-life work experiences, and opportunities for meaningful employment. Through partnerships with corporate organisations and community engagement initiatives, the program promotes personal development, social integration, and products made by our youth via CSR collaborations and outreach events.

Position Details

• Location: Simei HQ
• Working Hours: 22 hours per week (preferably 3 full days)
• Salary: $12–$14/hour (commensurate with experience)

Key Responsibilities

CSR Order Coordination & Follow-Up

• Coordinate with corporate partners on CSR initiatives
• Process orders, maintain order records, and follow up on deliveries

Inventory & Stock Management

• Monitor product stock levels
• Liaise with production teams and vendors for restocking

Data Entry & Documentation

• Maintain accurate records of orders, inventory, and delivery schedules
• Prepare sales and inventory reports

Client Communication & Support

• Handle client enquiries and provide timely updates
• Coordinate delivery details with partners

General Administrative Support

• Assist with document preparation, report consolidation, and ad-hoc admin tasks

Job Requirements

• Minimum GCE ‘O’ Level or equivalent
• 1–2 years’ experience in administration, sales support, or customer service preferred
• Strong coordination, follow-up, and communication skills
• Able to engage effectively with various stakeholders
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Why Join Us?

• Support a meaningful cause that empowers youth with special needs
• Work in a collaborative, purpose-driven team environment
• Flexible part-time role with a steady schedule

If you’re organised, detail-oriented, and passionate about making a difference, apply now and join us in creating opportunities for youth with special needs.

Job Summary

We are seeking a meticulous and organised Part-Time Finance & Property Reporting Analyst to support finance and property management reporting, investment and asset tracking, bank reconciliation, external coordination, and process improvement for group and overseas property matters.

Responsibilities

• Prepare and maintain monthly finance, property, investment, and management reports to provide accurate financial insights.
• Report on profit and loss, balance sheet items, shareholder accounts, capital movements, cashflow, budgets, expenses, and asset positions to support management decisions.
• Assist with entity-level and consolidated reporting, including preparing reconciliations, supporting schedules, and management reporting files for comprehensive financial oversight.
• Prepare and update bank, cashflow, payment, deposit, and account movement records to ensure accurate financial tracking.
• Reconcile bank accounts, credit cards, e-wallets, petty cash, and other cash-related records to maintain financial accuracy.
• Maintain property, investment, and asset tracking schedules, including overseas property-related records, to support asset management.
• Support property management reporting by tracking property income and expenses, payment schedules, ownership or title document status, insurance records, service provider updates, and pending follow-up matters.
• Coordinate with overseas finance and property teams on finance records, property documentation, payment follow-up, bank matters, adviser updates, and management reporting requirements to ensure alignment and accuracy.
• Follow up on property agreements, title documents, ownership records, payment records, insurance records, adviser updates, and other supporting documents to ensure completeness and proper documentation.
• Track and update document status, pending matters, and completion timelines for management review to facilitate timely decision-making.
• Coordinate with banks, auditors, tax agents, corporate service providers, consultants, property agents, property management teams, and other external parties to support financial and property operations.
• Maintain proper records, filing structure, approval trails, and supporting documents for management review and audit purposes.
• Assist in improving finance workflows, reporting processes, approval routes, and document management procedures to enhance operational efficiency.
• Prepare SOPs, checklists, trackers, meeting notes, timelines, and follow-up reports to support process standardisation and accountability.
• Support ad hoc finance, banking, property management, reporting, or documentation matters assigned by management.

Required Competencies and Certifications

• Bachelor’s degree in Accounting, Finance, Business, Economics, Data Analytics, or a related discipline.
• Minimum 3 to 5 years of relevant experience in finance reporting, accounting operations, property accounting or documentation, bank reconciliation, external party coordination, property management reporting, or multi-entity reporting.
• Strong Microsoft Excel skills, including formulas, pivot tables, reconciliation schedules, and reporting templates.
• Good understanding of accounting, bank reconciliation, financial reporting, property-related records, asset tracking, and document control.
• Ability to manage multiple reports, documents, deadlines, and follow-up matters independently.
• Good communication and coordination skills.
• Ability to review finance, property, investment, and management documents in English.

Preferred Competencies and Qualifications

• Experience in family office, investment holding companies, real estate investment, property management, fund administration, or multi-entity group reporting.
• Ability to review Chinese-language supporting documents will be useful, as some supporting records may be in Chinese.
• Experience preparing management reports, consolidated schedules, asset trackers, payment schedules, SOPs, audit files, or reporting support documents will be useful.
• Knowledge of VBA, Power Query, Python, accounting systems, or reporting automation tools will be useful.
• Experience supporting overseas property-related reporting, property management records, asset tracking, document follow-up, or external adviser coordination will be useful.
• Experience coordinating with overseas teams on finance, property, banking, documentation, or reporting matters will be useful.

About the Role

You will help deliver best-in-class customer experience across Shopee's regional markets by driving AI-powered automation, operational efficiency, and data-led decision-making in close partnership with local Customer Service (CS) teams and upstream operational partners.

Responsibilities

AI & Automation

• Drive chatbot and AI automation initiatives to improve customer experience and operational efficiency

• Identify automation opportunities through contact data analysis and translate insights into product, process, or workflow improvements

Operational Excellence

• Support local Customer Service (CS) teams on agent performance management, workforce planning, and capability building

• Develop and track customer experience metrics, and generate actionable insights to support continuous improvement initiatives

Upstream Demand Management

• Identify and diagnose root causes of customer contacts across logistics, returns, and payments

• Work closely with upstream operational partners, including logistics providers, fulfilment, and payment teams, to address recurring issues and improve the customer experience

• Engage directly with stakeholders to drive issue resolution and continuous improvement initiatives

Requirement

• Bachelor’s Degree in any field; A master’s degree is advantageous but not required 

• Minimum 1 years of full-time strategy working experience in a top-tier strategy consulting firm 

• Familiarity with AI, chatbots, automation, or software development would be advantageous

• Strong analytical skills, with the ability to use data to identify issues, generate insights, and size opportunities

• Experience working cross-functionally with internal and external stakeholders in a dynamic and collaborative environment

• Excellent communication and stakeholder management skills, with the ability to influence across functions and markets

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

HRIS Business Analyst – Banking Financial Industry

Summary

The HRIS Business Analyst is responsible for overseeing, optimizing, and advancing Human Resources Information Systems (HRIS) in the bank. Leveraging extensive industry experience and deep HRIS expertise, this role ensures HR technology supports operational excellence, regulatory compliance, and data integrity. The HRIS Business Analyst partners with Regional HR, CoE’s, IT, Country HR and business units to deliver robust and scalable HRIS solutions tailored to the complex need of financial Sector.

Key Responsibilities

• Lead End to end analysis, design and implementation of HRIS enhancements, integrations, and new functionalities specific to banking and finance.

• Act as a Subject Matter Expert (SME) on HRIS best practices, data security, and regulatory compliance (e.g., SOX, GDPR) for financial institutions.

• Support large scale HRIS implementations, including system migrations, upgrades, and integrations with payroll, benefits, and compliance platforms.

• Drive data conversion and ensure the highest standard of data integrity, confidentiality, and compliance with industry regulations.

• Develop interpret and present complex HR reports and analytics to support workforce planning, compensation, and strategic decision-initiatives.

• Provide expert level support, training, and documentation for HRIS users across HR payroll, risk and compliance teams.

• Collaborate with external vendors and internal IT teams to resolve technical issues and optimize system performance and driven innovation.

• Identify recommend and implement process improvements and automation opportunities within HRIS and related HR functions.

• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure HRIS solution remains complaint and competitive.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.

• Minimum 10 years of progressive HRIS experience with at least 3 years in banking/financial services.

• In depth Knowledge of Leading HRIS Platforms (e.g. Workday, Oracle, HCM, SAP SuccessFactors) and their applications in the financial sector. Workday implementation experience preferred.

• Demonstrated success managing complex HRIS project, system integration and process improvement.

• Strong analytical, problem-solving, and project management skills.

• Expertise in regulatory compliance, data security, risk management within financial services.

Preferred Skills

• Ability to translate complex business requirements into effective technical solutions.

• Hands of experience with user requirements gathering, training and guide preparation, user acceptance testing (UAT).

• Understanding of ERP integrations involving payroll, benefits and financial system.

• Familiarity with financial industry standards, Audit processes and regulatory frameworks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV to nisha@aven-sys.com

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Our client is a fast-growing, boutique cybersecurity consultancy that specializes in high-level compliance and risk management. Due to a strong project pipeline, they are seeking their first foundational hire to support in end-to-end GRC implementations and audits.

This is a 100% remote role reporting directly to the Founder. You will be the primary individual contributor responsible for approximately 70% of project execution, with the opportunity to refine and improve internal methodologies as the firm scales. This is an ideal position for a GRC professional who enjoys autonomy and working across both private and public sector projects.

Key Responsibilities:

• Lead ISO 27001 Implementations: Oversee end-to-end ISMS projects, including gap analysis, risk assessments, and the development of the Statement of Applicability (SoA).

• CSA Certification Lead: Guide clients through the full lifecycle of Cyber Trust Mark and Cyber Essentials Mark readiness and certification.

• Hands-on IT Auditing: Conduct IT General Controls (ITGC) audits—focusing on access management, change management, and IT operations—as well as ISO 27001 surveillance audits.

• Strategic Training: Assist in the preparation of Tabletop Exercises (TTX) and cybersecurity awareness materials for client deliveries.

• Audit Lifecycle Management: Ability to execute comprehensive audit working papers, document findings, and validate the closure of audit findings through remediation tracking with clear guidance from the Founder.

• Compliance Excellence: Ensure all project deliverables align with the CCOP framework and relevant regulatory standards.

What We Offer:

• Work Arrangement: A remote-first environment with a focus on project outcomes rather than desk time.

• Strategic Impact: Work closely with the Founder to shape the firm's internal tools and future growth.

• Project Variety: Direct exposure to diverse industries and high-level government projects.

Job Requirements

• Experience: 3–5 years in cybersecurity, IT audit, or GRC professional services.

• Technical Knowledge: Deep expertise in ISO 27001, CSA Cyber Trust/Essentials Mark, and ITGC concepts.

• Operational Independence: Proven ability to work independently with minimal supervision in a fast-paced consulting environment.

• Communication: Strong client-facing soft skills; able to present complex risk data clearly to senior stakeholders.

• Education: Diploma or Degree in IT, Cybersecurity, or a related field.

• Security Clearance: Due to the nature of specific project assignments, the ability to attain a high-level security clearance is required.

Preferred Qualifications:

• Professional certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISSP, CISM, or CRISC.

• Familiarity with Cloud Security and Personal Data Protection (PDPA).
  

  Next Step:

  Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

  Only shortlisted applicants will be contacted. By submitting your application, you agree and consent to GYK TalenSync Pte Ltd and its related entities collecting, using, and/or disclosing your personal data to relevant third parties, where necessary, for purposes including job application processing, career guidance, research, and other administrative matters, in accordance with our Privacy Policy at www.gykco.com
  

  Gabriel Pang

  Registration Number: 22105639

  GYK TalenSync Pte Ltd

  EA License No: 23C1806

Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, delivers advanced IT professionals and solutions to enhance productivity and competitiveness. They support clients with staff augmentation for long-term projects across IT companies, consulting firms, system integrators, government, and MNCs.

Job Summary

We are seeking a skilled and motivated Analyst Programmer to design, develop, implement, and support enterprise and web-based applications. You will apply strong Java, database, and cloud platform expertise alongside analytical and communication skills to deliver effective business solutions.

Responsibilities

• Gather, analyze, and document business and user requirements to create clear functional and technical specifications
• Design, develop, test, and maintain application systems and web-based solutions to meet business needs
• Perform system enhancements, troubleshoot issues, debug code, and resolve defects to ensure application stability
• Collaborate with stakeholders, business users, and technical teams to deliver scalable, high-quality software solutions
• Develop and execute unit, integration, and system tests to validate application functionality and performance
• Support application deployment, production releases, and post-implementation activities to ensure smooth transitions
• Maintain comprehensive technical documentation including design specifications, support guides, and operational procedures
• Ensure compliance with coding standards, security policies, and software development best practices throughout the lifecycle
• Monitor application performance metrics and recommend improvements to enhance reliability and efficiency
• Provide ongoing application and systems support to address user needs and system issues

Required competencies and certifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related discipline
• Minimum 3 years of experience in application development, programming, and systems support
• Proven experience delivering and supporting enterprise applications

Preferred competencies and qualifications

• Experience with Qlik Talend or other ETL (Extract, Transform, Load) tools
• Experience in data integration, migration, and transformation projects
• Familiarity with Agile development methodologies and DevOps practices
• Exposure to cloud-native application development and deployment

Other Information

Benefits and Work Conditions

• Employment type: Contract
• Location: Central Region, Singapore
• Working Hours: 8:30 AM to 6:00 PM (Monday to Friday)
• Salary range: $5000 - $7000 (no bonus)
• Working arrangement: Full onsite

EA 20S0237

We are seeking an experienced Senior Systems Analyst (BSA) to join a leading banking organization and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and system requirements.
• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.
• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.
• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.
• Analyze and define API requirements, integration flows, and system interfaces across digital banking ecosystems.
• Support solution design discussions and ensure requirements align with business objectives and technology standards.
• Participate in system testing, UAT, defect triage, and production implementation activities.
• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.
• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as a Business Systems Analyst, Technical Business Analyst, or similar role.
• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.
• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.
• Hands-on experience working with APIs, integration services, microservices, and system interfaces.
• Good understanding of digital banking channels, including:Internet BankingMobile BankingDigital OnboardingPayments & TransfersCustomer Self-Service PlatformsAuthentication and Security Solutions
• Experience creating business requirements documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.
• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.
• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.
• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.

Interested candidates please email your latest resume to subagio@tangspac.com

Site Digital Shopfloor System Support (IT infrastructure/ MES/ Pharma)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• For the delivery and improvement of digital solutions by providing project management and solutions expertise to business users

Responsibilities:

• Shopfloor system Lifecycle management (MES, Historian, system integration)
• Shopfloor system support improvement
• IT-OT systems integration support 
• Application management and governance

Requirements:

• Project management, Process management and Problem solving; Incident management, change management
• Expertise on the solutions in shopfloor domain:MESERPData HistorianIIoT platform, plant connectivity
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423