Total 61 Fresh/Entry Level support analyst job vacancies in Hong Kong

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose:

The Engineer shall be rotated to provide technical support and work in the 2 units in Production Support:

1. TV Studios Support
2. Outdoor Broadcast Support

The Scope:

The Engineer is expected:

1. TV Studios Support

• Support the design, installation, and maintenance of broadcast enterprise systems for studio production and the Parliament House broadcast system.
• Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, following technical instructions and standard procedures, while learning on the job to maintain reliable operations for live broadcasts and productions in TV Studios and Parliament House.
• Assist in the setup and provision of technical support for production facilities during major event coverage and live broadcast operations.
• Support the management and enforcement of cybersecurity measures across broadcast systems to ensure secure and resilient operations.

2. Outdoor Broadcast Support

• Support the design, installation, and maintenance of broadcast enterprise systems for Location Units and Outdoor Broadcast (OB) Systems, including OB Vans.
• Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, adhering to technical instructions and standard operating procedures, while developing technical expertise through on-the-job learning in maintaining Location Units and OB systems for live broadcasts and productions.
• Assist in the setup and technical support of production facilities for major event coverage and remote broadcast operations.
• Support the implementation and enforcement of cybersecurity measures to safeguard broadcast systems and ensure secure, resilient field operations.

• Degree in Electronic & Electrical Engineering or Information Engineering & Media or Computer Engineering from a recognised tertiary institution.
• Hands-on Engineer with interest in broadcast engineering
• Knowledge in IT and computer network
• Proficient in written and communication skills
• A team player who is able to work independently and is prepared to perform shift duties

Benefits:

• Salary $2300 - $2800

• 5 Days, office hours

• Island wide hiring (West/ Tekong Island)

• Entry/ Junior level, training provided

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.

• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.

• Monitor, evaluating and establishing system performance specifications.

• Install and configure personal computers, laptops, servers, and other IT hardware.

• Provide training to colleague and collaborate with 3rd party vendors.

• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.

• Entry level is welcomed

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
 

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Legal & Documentation Responsibilities (Key Focus Area)

 Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.

 Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.

 Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.

 Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.

 Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.

 Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.

 Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

 Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).

 Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.

 Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).

 Provide system support, troubleshooting, and end-user assistance to internal stakeholders.

 Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

 Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.

 Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.

 Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Nitec or Higher Nitec in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 9-month Cabin Trainee Technician course (including On the Job Training) with assessment followed by 12-months bond.

Job Details:

• Working hours : Monday – Friday 8am – 5pm

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

At least 1 - 5 years’ experience in business analysis, system support,

development, implementing system and maintaining IT systems

Role and Responsibilities

Role and Responsibilities

* Improve IT Operation business process and documentations.

* Triage of issues, including logging, tracking, routing and

categorizing reported incidents and service requests.

* Support users and provide resolutions for L1 issues, including

common problem / issue in FAQ, inquiries and essential

troubleshooting tasks.

* Managing of the service desk common mailbox.

* Prepare monthly report and support User Access Matrix review.

* Communication of operation matters to stakeholders (e.g.

system downtime, new implementations

Job Summary

Support technology finance operations by generating financial reports, managing budgets, and overseeing IT asset management to optimize spend and ensure compliance within a technology-driven environment.

Responsibilities

• Generate and analyze PR/GR and financial reports using SAP and enterprise systems to support accurate financial decision-making.
• Process invoice payments and reconcile technology-related expenses to maintain timely and accurate financial records.
• Maintain data integrity across financial systems to ensure reliable reporting and compliance.
• Collaborate with senior technology leaders to monitor and optimize budget utilization for IT projects and operations.
• Support renewal and budgeting processes for software and hardware contracts to ensure cost-effective technology investments.
• Assist in managing project budgets by tracking spend against forecasts and identifying variances for corrective action.
• Prepare monthly financial dashboards and insights to inform the Technology Finance team’s strategic planning.
• Oversee IT asset management, including inventory tracking, issuance, and decommissioning of laptops and hardware to maintain asset accuracy.
• Ensure compliance with internal controls, accounting policies, and audit requirements to uphold financial governance standards.

Required competencies and certifications

• Experience in a finance role within a technology-driven environment, financial institution, or consulting firm (minimum 1 year) or relevant internship experience for fresh graduates.
• Proficiency in Microsoft 365 tools, especially Excel, Outlook, and SharePoint, to perform data analysis and communication tasks effectively.
• Strong analytical skills to interpret complex data sets and support financial modeling and reporting.
• Excellent written and verbal communication skills to engage stakeholders across technical and non-technical teams.

Preferred competencies and qualifications

• Working knowledge of SAP (PEMS or similar ERP systems) to generate and analyze financial reports efficiently.
• Experience with financial modeling and data analysis to enhance budgeting and forecasting accuracy.
• Solid understanding of financial treatment for technology expenses, distinguishing CapEx from OpEx.
• Experience with IT asset lifecycle management to support accurate tracking and control of technology assets.

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Company Overview

We are a boutique family office focused on public equities, investing globally with a long-term, fundamentals-driven approach. Our strategy emphasizes deep company research, high-conviction positions, and disciplined portfolio construction to identify and invest in exceptional businesses.

Job Summary

Conduct fundamental investment research and analysis to support portfolio decisions in a boutique family office.

Responsibilities

• Source, track, and organize publicly available information such as regulatory filings, company announcements, industry reports, and news for assigned sectors and companies to support investment decisions
• Conduct fundamental analysis to develop independent investment views and identify investment opportunities
• Support the formulation and refinement of investment theses based on comprehensive research findings
• Monitor existing portfolio holdings and update analyses promptly as new information emerges
• Prepare and deliver weekly reports with flexibility in scheduling to communicate research insights

Preferred competencies and qualifications

• Singapore citizens and permanent residents only
• Proficiency in both English and Mandarin to facilitate research and communication
• Demonstrated interest in investing and financial markets to contribute effectively to research activities
• Familiarity with Singapore-listed companies to enhance sector and company analysis
• Prior personal investing experience to provide practical investment perspective
• Degree in Accounting, Economics, Finance or related discipline (if prior experience is not met)

Other Information

Flexible working hours and work-from-home arrangements available

Abaxx Exchange is looking for a Risk Analyst who will assist in overseeing and shaping the financial risk management practice in Singapore. The candidate will join a dynamic team, be exposed to a wide range of products and be challenged with complex risk problems. This is an exciting, multifaceted role where you will interact with various teams to broaden your exposure.

Responsibilities:

Risk Control

• Assist with the establishment and maintenance of the risk management framework by adhering to internal risk policies and staying up to date with regulatory standards and industry best practices
  
• Execute daily risk control processes including initial and variation margin calculations, mark-to-market valuations, and risk reports, working alongside Clearing Operation teams to manage clearing risk
  
• Investigate and document margin breaches and risk limit excesses, including root cause analysis, member communication, escalation procedures, and regulatory reporting requirements. Maintain detailed audit trails and contribute to post-incident reviews to strengthen risk controls
  
• Support the calculation and monitoring of option margin requirements using portfolio margining methodologies (e.g., SPAN, VaR-based approaches), including reviewing volatility surface parameters, stress scenarios, and option Greeks for complex positions
  
• Assist in the administration of non-cash collateral including government securities, letters of credit, and emerging digital assets. Support the evaluation of collateral valuation methodologies, haircut policies, and operational processes including digital title transfer mechanisms for tokenized assets
  
• Monitor collateral adequacy and concentration limits across clearing members, including daily reconciliation of posted collateral against margin requirements and guarantee fund contributions
  
• Build and maintain reports for regular management, member and regulatory reporting
  
• Monitor market trends, geopolitical events that may impact products to proactively identify emerging risk and opportunities
  
• Develop and maintain close working relationships with the Clearing & Exchange Operations, Compliance and Finance teams
  
• Compile and provide information to external parties (e.g. regulators, auditors, external independent validators, consultants) on routine and ad-hoc bases
  
• Participate in new product launches, new member onboarding, regular clearing member reviews and run thematic or ad-hoc market research on relevant risk topics
  

Risk Development:

• Contribute to development and enhancement of in-house risk application leveraging Python, SQL, GIT and AWS cloud infrastructure to support advanced analytics and risk management process.
  
• Monitor the performance of risk models, ensuring their appropriateness and maintaining the integrity and accuracy of risk data.
  
• Participate in stress testing exercises to evaluate margin adequacy under extreme market scenarios, including reverse stress testing and sensitivity analysis for key risk parameters
  
• Develop and leverage upon advanced analytics tools and models, e.g. tools and models related to Artificial Intelligence (AI)
  
• Design test cases and perform testing for risk systems development and system upgrades
  
• Contribute to the development and successful delivery of visual analytics initiatives. These initiatives typically include the development of reports, analysis, data visualizations and dashboards from aggregated data sources such as risk databases with the objective of bringing risk monitoring, analysis and strategic decision making to the next level.
  

Risk Culture:

• Contribute to the establishment and promotion of risk culture within the Company including through daily responsibilities, awareness efforts and training efforts
  
• Contribute to the culture of governance and risk oversight within the Company
  

Qualifications:

• Degree in Risk Management, Business, Economics, Mathematics, Science, Engineering or IT, or a related discipline
  
• Working level competency in Excel VBA/SQL/Python and Microsoft Office applications
  
• Understanding of derivatives products including futures and options, margin methodologies, and collateral management principles preferred
  
• Strong attention to detail with a focus on process execution
  
• Keen interest in financial, commodity and energy markets and derivative instruments
  
• Key player in an agile and diverse environment that emphasizes proactive collaboration and risk identification
  
• Quick learner with excellent written and communication skills, team orientation, and ability to work with counterparts in different organizational areas
  
• Self-starter who takes initiative to improve the current state of things and is adaptable to change
  
• Prior relevant professional experience in risk management, data analysis, portfolio management, and/or risk systems in prime brokerages, fund houses or clearing houses preferred

Legal & Documentation Responsibilities (Key Focus Area)

 Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.

 Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.

 Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.

 Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.

 Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.

 Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.

 Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

 Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).

 Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.

 Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).

 Provide system support, troubleshooting, and end-user assistance to internal stakeholders.

 Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

 Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.

 Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.

 Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Summary

We are looking for a motivated and detail-oriented Test Analyst / Tester to join our client's team supporting transaction systems within a banking environment. You will be involved in User Acceptance Testing (UAT), including requirement review, test case preparation, execution, and defect tracking.

Mandatory Skill-set

• Minimum a Nitec / Diploma graduate in Banking, Finance, Business, or related field;
• Interest in software testing and banking technology;
• Ability to plan and execute report issues clearly;
• Good communication skills and ability to work with different teams.

Desired Skill-set

• Prior exposure / internship to manual or automation testing;
• Understanding of defect management and reporting tools (e.g., JIRA, Confluence). 

Responsibilities

• Help create and execute test scripts and test cases;
• Work with Product/Project Managers, IT, and business teams to understand requirements;
• Log defects, follow up with stakeholders, and track issue resolution;
• Document test results and provide updates on testing progress;
• Support smooth implementation of ATM system changes and features.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Duration: 1-year contract

Salary: $1900 - $2600

Location: Queenstown

Working Hours: 3 rotating shifts

Morning: 8am end between 4pm to 6pm
Afternoon: start between 11am to 1pm and end between 7pm to 9pm
Night: 8pm to 8am

Job Scope:

• Provide general patient care including hygiene support, assisted bathing, feeding, mobility assistance, and responding to patients’ needs
• Assist in clinical procedures such as monitoring vital signs, conducting basic tests (ECG, blood glucose), specimen collection, and supporting nursing/medical procedures
• Support patient admissions, discharges, and transfers, including documentation, coordination, and patient orientation
• Manage patient interactions and ward coordination, including handling calls, visitor management, and communication with departments and next-of-kin
• Perform administrative and clerical duties such as maintaining medical records, updating patient information, and coordinating logistics and supplies
• Ensure smooth ward operations through inventory management, portering, housekeeping, safety checks, and participation in process improvement initiatives

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

Customer Operations Associate / Specialist

About the Company

Join a fast-growing US-based tech startup. We’re a lean, distributed team that values autonomy, creativity, and results over rigid hierarchies.

The Role

• We’re looking for a Customer Operations Associate to be the voice of our customers. This is not a traditional support role—you’ll blend customer success, content creation, and process improvement to help users get the most out of our product.
• If you love writing, enjoy problem-solving, and want a flexible, remote-friendly work environment, this role offers a unique entry point into tech without requiring a CS degree.

What You’ll Do

• Customer Communication: Craft thoughtful, on-brand responses to user inquiries across email, chat, and social channels
• Help Content: Write and maintain FAQs, tutorials, and knowledge base articles
• User Feedback Loop: Aggregate customer insights and share with Product/Engineering teams
• Process Building: Help design scalable workflows as we grow
• Quality Assurance: Spot patterns in user issues and proactively suggest fixes

About You

• Fresh graduate from NUS, NTU, or SMU (Class of 2025/2026)
• Degree in Literature, History, Political Science, Media, Psychology, or related social sciences
• Excellent written English—you enjoy crafting clear, empathetic, and persuasive messages
• Curious about tech and comfortable learning new software tools
• Self-motivated and thrive in flexible, low-supervision environments

Nice-to-Have

• Experience with customer support platforms (Zendesk, Intercom, Notion)
• Basic data literacy (Excel/Google Sheets)
• Side projects, blog writing, or campus publication experience

What We Offer

• Competitive entry-level salary + performance bonuses
• Flexible working hours and hybrid/remote options
• Direct exposure to product, marketing, and leadership teams
• Rapid learning curve in a high-growth startup environment

Ready to Apply?

Email your resume and a brief writing sample (or cover letter) to:

charlotte.guo@ambition.com.sg