Total 2,401 Full-time support advisor job vacancies in Hong Kong

JOB ID:1631523

Responsibilities

• Support finance operations including Accounts Payable (AP), Accounts Receivable (AR), payment processing, petty cash management, and audit preparation.
• Assist with HR administration, employee onboarding, work pass updates, recruitment coordination, and training arrangements.
• Ensure compliance with company policies, government regulations, and workplace health & safety requirements.
• Coordinate insurance renewals, IT support matters, equipment setup, and system access for new hires.
• Manage office administration, vendor relationships, procurement of office supplies, and company events.
• Handle travel arrangements, trade financing requests, and other ad-hoc administrative duties.

Requirements

• Diploma in Business Administration, Accounting, Human Resources, or a related field.
• Minimum 2 years of experience in Sales Support, Administration, Office Management, or Coordination roles.
• Familiarity with basic finance processes such as AP, AR, invoicing, and payment administration.
• Proficient in Microsoft Office applications and Windows operating systems.
• Strong organizational, communication, and multitasking skills.

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EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Job Requirement

Min 2.5 years of experience in administration and support of Desktop support.

Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Roles and Responsibilities

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

d) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

Responsibilities:

• Conduct preliminary investigations and fact-findingfor student-related incidents.
• Gather statements, compile evidence, and prepareincident reports.
• Communicate investigation updates and outcomes toparents.
• Supervise Behavioural Detention Classes (BDC) andCorrective Work Orders (CWO).
• Monitor student attendance at detention and followup on absentees.
• Support management of students on in-housesuspension or removed from class.
• Coordinate with teachers to ensure learningcontinuity for suspended students.
• Maintain discipline records, data entry, andstudent intervention documentation.
• Prepare discipline statistics and monitor studentreporting channels.
• Review and improve student management processesduring school holidays.
• Maintain strict confidentiality of studentinformation.
• Perform other student management, administrative,and operational duties as assigned

Requirements:

• Minimum 3 years of experience in a uniformedservice (e.g., Police, Prison Service, or equivalent) with exposure toyouth-related case investigations.
• Experience in restorative practices and behaviouralintervention.
• Calm and professional approach when handlingchallenging student situations.
• Strong communication and interpersonal skills.
• Ability to work independently, manage multipletasks, and collaborate effectively in a team environment.
• Proficient in Microsoft Office and GoogleWorkspace/Google collaborative tools.
• Experience in student management, youth engagement,or case management is an advantage.

About Company:

Our client is a global provider of mechanical seals, sealing systems, and industrial components. Their core product lines include mechanical seals, bellows, cartridge seals, pump parts, industrial lubricants, and seismic isolation devices. They serve a wide range of industries.

Job Description:

- Data entry and database updates

- Document filing and record management

- General administrative support

- Logistics support

- Simple packing and preparation of products and materials

- Other ad-hoc administrative duties as assigned

Job Requirements:

- Basic computer literacy

- Proficiency in Microsoft Word and Excel

- Ability to perform accurate data entry

- Ability to follow instructions and work independently

- Previous administrative / data entry experience is a plus

- Detail-oriented and organized

- Team player with a positive attitude

- Able to commit to a short-term contract assignment

Compensation:

- Work Location: Pandan Loop

- Working Hours: 8:30 AM - 5:00 PM (Monday to Friday)

- Potential contract extension

- Actual transportation expenses will be reimbursed

Employer: Grace Orchard School
Grace Orchard School caters to students who have been diagnosed with MildIntellectual Disability (MID) and those with Mild Autism Spectrum Disorders(ASD). The school is specifically for students ranging from 7-18 years old whohave Intellectual Quotient (IQ) which falls within the range of 50-70. Theschool is a non profit organisation under the Presbyterian Community Services.We are looking for a resilient and motivated person who can be part of ourcorporate team to make a difference in the special education landscape.

Job Description
The Corporate Support Officer will report to the Manager (Admin and Finance) toprovide clerical and administrative support for the smooth and effectiveday-to-day operations of the school. You will be involved in various aspects ofthe school administration and operations such as frontline service,procurement, student affairs, as well as personnel matters.

Roles and Responsibilities:

• Assist with administrative and clerical duties including the management of the reception counter of the general office.
• Handle calls and enquiries, answer and/or transfer of phone calls and take down messages as required.
• Oversee and manage the key retrieval system.
• Attend to student’s needs at sick bay such as injuries and other safety/health-related matters.
• Facilitate & seek management’s approval for student’s early dismissal, update in Dismissal App.
• Update students’ class attendance for teachers who are not in school.
• Process students’ activity information and consent forms.
• Print circulars, letters, assessment papers and office memoranda.
• Prepare and verify correspondence and documents.
• Maintain and update a systematic filing system.
• Requisite, replenish and distribute stationery, first-aid and other supplies as required.
• Facilitate students’ annual dental & health check up with Health Promotion Board.
• Facilitate students’ photo taking for school smart cards, NRIC registration with ICA, National Service registration.
• Filing of students’ P-file.
• Process students’ School Smart Cards (SSC) and Developing Disability Register (DDR) card applications.
• Coordinate students’ booklists and uniforms.
• Schedule, prepare and set-up meetings, including buying refreshments for meetings.
• Perform other duties as assigned by the Administrative Manager or School Management.

Requirements:

• Minimum GCE 'O' levels or equivalent with competence in English and a second language.
• Good communication skills and the ability to work in a team, as well as independently.
• Relevant work experience in general administration, personnel, procurement, and training administration. Work experience in school administration will be favourable.
• Familiar with Microsoft Office applications and comfortable in using IT systems.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Responsibilities:

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.

d) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

e) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

f) Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

g) Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

h) Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.

i) Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

j) Provide MAC (move, add and changes) for IT infrastructure services.

k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)

l) Provide desktop support for BCP and BCP exercises.

m) Printer Maintenance (Comprehensive includes Maintenance Kit)

- 1st level problem analysis and troubleshooting

- Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.).

1. Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
2. Configuration and setup including print server
3. Yearly preventive maintenance

Requirements

a) Min 2.5 years of experience in administration and support of Desktop support.

b) Candidate needs to possess good communication skills.

c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

d) Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

e) Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Customer Logistics Management, Dedicated Customer Support; CLM Customer Global Strategy Implementation; CLM Customer Regional Strategy Development & Implementation; Support Customer Profile Analysis; Support Solution Design; Support Supply Chain Strategy; SOP Development; Project Management (Customer Onboarding); Quality Agreement for Implementation; Regular Business Reviews; Structural Issue Resolution (Corrective Actions & Preventative Actions); Escalation Management; Driving Customer Quality; SOP Ownership (Including Change Requests); Customer Improvement of Service Quality; Management of Cost to Serve; Knowledge Management; Reduce Cost of Poor Quality; Engagement with senior leadership (e.g. supply chain/logistics directors including C-suite positions) in customer regional headquarters.

Job Description

Roles & Responsibilities

• Customer Logistics Management,

• Dedicated Customer Support;

• CLM Customer Global Strategy Implementation;

• CLM Customer Regional Strategy Development & Implementation;

• Support Customer Profile Analysis; Support Solution Design;

• Support Supply Chain Strategy;

• SOP Development;

• Project Management (Customer Onboarding);

• Quality Agreement for Implementation;

• Regular Business Reviews; Structural Issue Resolution (Corrective Actions & Preventative Actions);

• Escalation Management;

• Driving Customer Quality;

• SOP Ownership (Including Change Requests);

• Customer Improvement of Service Quality;

• Management of Cost to Serve;

• Knowledge Management;

• Reduce Cost of Poor Quality;

• Engagement with senior leadership (e.g. supply chain/logistics Directors) in customer regional headquarters

Requirements

• Education: Bachelor’s degree or equivalent

• Experience: Six (6) years of relevant work experience at regional level, preferably in logistics field supporting large customers

Job Summary

You will advise individuals and families on insurance protection and wealth planning, delivering tailored solutions for life insurance, health coverage, savings, and investment-linked plans. You will build and sustain long-term client relationships through regular portfolio reviews, identify financial gaps, and recommend effective strategies to grow client wealth and your personal brand.

Responsibilities

• Advise clients on comprehensive insurance and wealth planning solutions to protect assets and support financial growth
• Develop customized plans for life insurance, health coverage, savings, and investment-linked products to meet client needs
• Conduct regular client portfolio reviews to assess evolving financial goals and adjust strategies accordingly
• Identify financial gaps through detailed client assessments and recommend appropriate wealth-building strategies
• Build and expand a personal client portfolio by establishing trust and delivering consistent value
• Cultivate a professional personal brand within the financial services industry to enhance client acquisition and retention
• Demonstrate resilience and adaptability by embracing coaching and continuous learning in a dynamic environment
• Communicate complex financial concepts clearly and persuasively to diverse client profiles

Required competencies and certifications

• Meet minimum MAS regulatory requirements: Age 21 years and above
• Hold minimum educational qualifications: A Levels, Local Polytechnic Diploma, or Degree (any discipline)
• Possess Singaporean or Permanent Resident status as required for licensing

Preferred competencies and qualifications

• Strong interest in finance, wealth building, and personal development
• Self-motivated with a results-driven mindset
• Positive attitude and resilience in a fast-paced, performance-based environment
• Advantage if M5/RES5, M9, M9A & HI cert is valid

Other Information

Job Responsibilities:

• Provide technical support to customers on electronic products and solutions
• Assist customers with product integration, testing, troubleshooting, and application-related issues
• Support product demonstrations, proof-of-concept, and prototype activities
• Work with internal engineering and sales teams to support customer projects
• Prepare technical documents, presentations, and product demonstrations
• Conduct product training and technical discussions with customers when required
• Support regional projects and travel within ASEAN, India, and Oceania when necessary

Job Requirements:

• Degree in Engineering, Electronics, Mechatronics, or related field
• 2–3 years of experience in electronics, semiconductor, manufacturing, OEM/EMS, or related industries
• Basic knowledge of embedded systems, IoT, sensors, or wireless communication technologies & programming languages such as C/C++ is an advantage
• Experience in product testing, troubleshooting, or technical support is preferred
• Strong communication and problem-solving skills
• Willing to travel for customer support and regional project

If you are keen to explore this career opportunity, kindly send a copy of your resumeto rrkc@rapidrecruitmentasia.com or simply click the button to APPLYNOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci -R22111446
EA License No:16C8261

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This position is based in Indonesia. Please apply only if you are located in or willing to relocate to Indonesia.

Key Responsibilities:

1. Business Translation & Communication: Use English as the working language to handle translation of business documents, emails, and meetings, ensuring accurate and smooth cross-departmental and cross-border communication.

2. Meeting & Administrative Support: Participate in business meetings, prepare meeting minutes, and assist in drafting business correspondence, notices, and daily administrative documents.

3. Scheduling & Travel Management: Manage and coordinate schedules of relevant stakeholders to ensure smooth execution of business activities and meetings.

4. Operational Support: Support the operations team in handling daily cross-border business matters and provide administrative assistance.

Requirements:

- Language Skills: Fluent in English (listening, speaking, reading, writing), capable of using English as a working language and handling business-level translation. Indonesian language is a plus.

- Education: Bachelor's degree or above. Majors in English, Translation, or Business-related fields preferred. Graduates from Guangdong University of Foreign Studies or Guangxi University for Nationalities are a plus.

- Soft Skills: Fast learner, strong communication and coordination skills, and able to work under pressure.

- Working Ability: Strong adaptability to business and industry context, detail-oriented, and excellent written communication and business writing skills.

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability