Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency. 

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation. 

We are searching for our next team members to join our growing team. 

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you. 

Co-Development Business Unit is looking for Senior Low Code Engineer

Internal Code: A26154

This is a fixed term contract. The engagement is 1 year.

What will you do?

The project:

As part of our ongoing enhancement and maintenance of the Salesforce CRM systems.

The implementation of this CRM represents a strategic transformation from a traditional customer service model to an advanced cloud-based, AI-enabled omnichannel service model. This service transformation will be brought about through enhancements to the existing Salesforce CRM platform, with the objective of strengthening customer engagement capabilities while maintaining robust operational control and security measures.

The Salesforce CRM system continues to support multiple stakeholder groups, including approximately 175 concurrent users (covering Contact Centre staff, L2 officers, management, and system administrators). It also supports growing customer demand, with customer enquiries projected to reach 170,171 annual enquiries by 2028 across multiple channels.

The enhanced Salesforce CRM (NOVA CRM) will deliver comprehensive customer relationship management capabilities across the following key areas:

• AI-enabled case triage and response capabilities, including automated case categorisation, intelligent routing, GenAI-supported response generation, and email case summarisation
• Unified omnichannel integration, supporting channels such as WhatsApp chatbot, live chat, voice, and appointment booking, with seamless transitions between self-service and agent-assisted interactions;
• Enhanced case management features, including collaboration tools, intelligent workload distribution, and capabilities to support efficient case resolution by service teams
• Advanced analytics and reporting, providing actionable insights on customer interaction patterns, workload performance, and service outcomes.

What will you do?

• To configure, enhance, test, and support business capabilities within Salesforce CRM, using low-code and declarative tools to deliver maintainable solutions for customer service and case management operations. The project context is based on Salesforce Service Cloud and includes case management, customer records, knowledge support, and custom objects.
• Configure and enhance Salesforce CRM using declarative capabilities such as flows, validation rules, Lightning pages, page layouts, formulas, queues, and assignment rules.
• Support business processes related to case creation, case handling, customer interactions, service operations, and knowledge enablement. The documented platform includes standard and custom objects such as Case, Account, Contact, Case Notes, Course, Case Course, and Knowledge-related objects.
• Deliver minor enhancements, bug fixes, maintenance updates, and service requests in accordance with release and support processes.
• Work with Business Analysts and stakeholders to translate requirements into fit-for-purpose CRM configurations.
• Support SIT, UAT, defect resolution, and post-release fixes.
• Prepare and maintain configuration documentation, deployment notes, and change records.
• Ensure changes remain aligned with platform standards and are supportable in BAU operations.

What are we looking for?

• Experience supporting enterprise Salesforce CRM platforms, particularly in enhancement, integration, operations, and support contexts.
• 4–6 years of relevant experience in Salesforce CRM / Salesforce Service Cloud configuration, enhancement delivery, and production support
• Strong hands-on experience in Salesforce CRM / Salesforce Service Cloud configuration.
• Good understanding of case management, workflow automation, and customer service operations.
• Salesforce Administrator or Platform App Builder certification.
• Experience supporting live enterprise applications through enhancement and maintenance cycles.
• Ability to work in a structured delivery and support environment.
• Experience in government, regulated, or citizen/customer service environments.
• Familiarity with integration-aware configuration design.

What do we offer in return? 

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution. 

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions “red packet” and CNY goodies, etc. 

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives. 

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”) 

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track. 

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed. 

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework 

 Why you'll love working with us? 

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success. 

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at   

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. 

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd. 

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. 

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data. 

Our client is one of the leading players in the medical devices manufacturing sector. Due to business needs, they are now recruiting a Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the east.

The Quality Engineer's responsible is:

• Act as the Quality representative for new product development and sustaining projects within the medical device portfolio.
• Provide quality and compliance support throughout the product development lifecycle, including design changes, design reviews, verification & validation, usability studies, process validation, and labeling activities.
• Lead risk management activities, including Risk Management Plans, Hazard Analysis, Risk/Benefit Assessments, and Design/Process FMEA.
• Partner with cross-functional teams to identify product risks, investigate potential failure modes, and implement effective risk control measures.
• Ensure compliance with ISO 13485, FDA regulations, customer requirements, and applicable quality standards.
• Develop, review, and maintain quality procedures, SOPs, and documentation to support product development and Quality Management System (QMS) requirements.
• Support internal, supplier, and external audits, including the investigation and closure of non-conformities.
• Drive continuous improvement initiatives to enhance product quality, process effectiveness, and QMS compliance.
• Serve as a Quality Subject Matter Expert (SME) and provide guidance to engineering and project teams on quality and regulatory matters.

Job Requirements:

• Degree in life science related discipline
• Min 5 years experience in quality design within medical devices sector
• Experience in ISO13485

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

• Plan and execute engineering works efficiently.
• Ensure operation and maintenance of gas systems and equipment.
• Handle system design, project planning, and cost estimation.
• Maintain accurate technical drawings and documentation.
• Prepare timely engineering and maintenance reports.
• Conduct technical training for staff development.
• Manage spare parts inventory to maintain adequate stock.
• Liaise with suppliers, subcontractors, and vendors.
• Ensure compliance with regulations, safety, and industry standards.
• Provide troubleshooting, emergency response, and standby support when required.
• Follow established SOPs in all work.
• Perform other duties as assigned by the superior.

Qualification and Skills

• Diploma or Degree in related field (Chemical Engineering, Safety, Environmental)

• At least 2 years of relevant experience in semiconductor, manufacturing, chemical, gas or similar working environment

• Good problem-solving and analytical skills

• Good written, verbal communication and interpersonal skills

• Experience in gas supply distribution systems would be an added advantage
  

Responsibilities:

· To perform engineer’s role on method statement, implement cost & time efficiency on operation

· To checking plans, drawings and quantities for accuracy of calculations

· Perform quality control duties and responsibilities regarding the work being performed.

· To supervise site works compliances and inspection requirement

· To carry out daily site supervision, coordination and quality assurance of all trades implementation on site

· To work closely with sub-contractors on project progress and ensure timely work arrangements

· To scheduling materials and equipment purchases and deliveries

Responsible for all Construction site matters including Safety, Quality and Productivity

· To liaise with consultant and carry out site inspection

· Attend all site's meeting on work progression

· To prepare monthly meeting progression report

Requirements:

· Possess Degree / Diploma in Civil Engineering

· 10 years working experience in Construction

· Able to work independently

· Have positive attitude

ThunderSoft, a well-known OS and intelligent device products and technology provider, has been continuously accumulating and innovating in the operating system field, with its business expanding gradually from smart phone to smart vehicle, AIoT and smart industries. ThunderSoft was successfully listed in 2015, which leads it to be China's very first listed technical company specialized in the intelligent operating system. Till now, ThunderSoft has covered more than 40 cities around the world, with a total of over 14,000 employees.

Job Description
Job Responsibilities:

• Comprehend the SOC as a complete system which includes HW (Silicon), FW, BIOS & SW.
• Run and debug system-level tests (SLT), reproduce failures, and collect logs.
• Setup bench component level and system level testing and diagnostic capabilities.
• Generate hypothesis and able to come up with experiments and electrical tests to prove the hypothesis for observed failures.
• Run root cause analysis, resolve quality issues and drive for improvements on AMD products.
• Provide technical support on device-related inquiries and generate reports for customer cases.

Job Requirements:

• BS or MS in Electronics Engineering, Computer Engineering, Computer Science, or related field.

• Experience in embedded systems, validation, or hardware/firmware debug (internship/project experience is acceptable).

• Fundamental understanding of computer architecture (CPU, memory, storage, PCIe, USB, network interfaces).

• Hands-on experience with x86 platforms (desktop, industrial PC, server, or embedded x86 devices).

• Exposure to system bring-up, BIOS/UEFI, boot flow, POST, and OS boot troubleshooting.

• Basic familiarity with hardware debug interfaces/tools (UART/serial console, JTAG, oscilloscope or logic analyzer is a plus).

• Good programming skills (C/C++, Python, Perl).

• Proficiency in leveraging AI tools like GitHub Copilot is a plus.

• Comfortable working in Linux command-line environment.

BIPO SERVICE (SINGAPORE) PTE. LTD.
18S9180

1. Perform equipment safety buy-off and drive the machinery safety program:
   1. Ensure all Manufacturing, Assembly, and Test Equipment (MAE) is safe (according to site requirements) before release to production.
   2. Ensure all MAE is equipped with a hazard assessment and an environmental impact assessment before release to production.
2. Participate in the review of machinery design and serve as an advisor on safe machinery concepts.
3. Sustain and improve the ISO 14001 and ISO 45001 management systems.
   a. Serve as an auditor for the EHS management system.
   b. Sustain and update ISO procedures as and when necessary
4. Plan and conduct EHS related training for employees, visitors, and contractors.
5. Conduct EHS inspection/ assessment and provide technical support to stakeholders.
6. Sustain and ensure compliance.
   a. Assist the Department Head in ensuring site compliance with governmental and local regulations pertaining to EHS and handle all contact with appropriate agencies. Ensure required regulatory reports are submitted accurately and within established deadlines.
7. Perform accident and incident investigation, follow up on corrective action closure and report to DOSH as and when necessary.
8. Analyze data, conduct trend analysis, apply problem-solving methodology and formulate recommendations to drive continual improvement of EHS management system performance.
9. Manage the emergency response preparedness program.
   a. Sustain, update, and improve procedures.
   b. Maintain and update the plant evacuation map, signage, and assembly area as and when necessary
10. Interact with all levels of people to build trust and raise the EHS awareness level among associates

Company Overview

Zerro Power Systems Pte. Ltd. began in 2017, specializing in motor controller solutions. The team comprises experts with over 30 years of experience in circuit design across diverse applications.

Job Summary

Design and verify RTL-level digital circuits, collaborate with backend teams on synthesis and timing, and perform functional and FPGA verification to ensure robust mixed-signal IC designs.

Responsibilities

• Design RTL-level digital circuits for synchronous and asynchronous applications involving multiple clock domains to meet functional requirements
• Perform digital functional verification and FPGA verification to validate design correctness and performance
• Collaborate with backend teams to execute digital synthesis, place-and-route, design for test, and static timing analysis for optimized chip implementation
• Troubleshoot and resolve design and verification issues to ensure reliable IC functionality
• Support function verification activities by developing and executing test plans and simulations

Required competencies and certifications

• Bachelor’s or Master’s degree in Electronics or Electrical Engineering
• Minimum 2-3 years of experience in application and validation of digital designs
• Knowledge of Verilog coding, design, simulation, and verification methodologies
• Basic understanding of logic synthesis, place-and-route, static timing analysis, and logic equivalency checking

Preferred competencies and qualifications

• Experience using Cadence tools such as Incisive Enterprise Simulator, SimVision, Genus, First Encounter, Conformal, Modus, Tempus, and Virtuoso

Role Overview:

We are looking for a Data Engineer to support large-scale government and defence-related data projects, focusing on building secure, scalable, and reliable data platforms and ETL/ELT pipelines across cloud and enterprise environments.

Job Responsibilities:

Data Engineering & Platform Development

• Design and develop scalable and reliable data pipelines.
• Build enterprise data platforms, including data warehouses, data lakes, and lakehouses.
• Implement cloud, hybrid, and on-premises data architectures aligned with enterprise standards.

ETL/ELT & Data Integration

• Lead ETL/ELT pipeline development, with Talend as a highly preferred platform.
• Integrate structured, semi-structured, and unstructured data sources.
• Implement and maintain data quality, validation, and error-handling frameworks.

Data Management & Governance

• Design and manage data storage solutions with a strong focus on object storage, data quality, and data governance.
• Implement and maintain data lifecycle management and cost-optimisation strategies.
• Ensure data lineage, traceability, and auditability.

Analytics & BI Enablement

• Engineer analytics-ready data models for reporting and self-service analytics.
• Enable BI dashboards, reports, and analytics through performant and governed data pipelines.

Security & Compliance

• Ensure compliance with government security and privacy requirements.
• Implement and maintain encryption, access controls, secure data handling practices, and system security policies.

Job Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field.
• Minimum 3 years of experience in enterprise data engineering roles.
• Strong hands-on data engineering experience.
• Strong SQL and Python skills.
• Experience with ETL/ELT tools, with Talend highly preferred.
• Experience with data warehouses, data lakehouses, data lakes, and object storage systems.
• Qlik Sense Enterprise integration experience is highly preferred.
• Prior CAT 1 / G50 security clearance is required.
• Previous experience delivering MINDEF projects is required.

1. Position Summary

We are looking for a Data Engineer to join our team and contribute to a major project within the semiconductor manufacturing domain. The role involves designing and implementing data pipelines, managing Oracle-based data environments, and supporting end-to-end BI processes — from data ingestion to visualization. This position is based on-site at our partner’s advanced manufacturing facility, offering hands-on exposure to large-scale industrial data systems.

2. Key Responsibilities

• Design, develop, and maintain Python-based applications and APIs to extract, transform, and deliver data in JSON format.
• Design and create robust data models to support efficient querying and reporting.
• Define relationships, hierarchies, and calculated columns/measures that align with business logic.
• Design, develop, and maintain data pipelines and ETL workflows for manufacturing data (ERP, MES, SPC, FDC, etc.).
• Implement and optimize database logic, including stored procedures, functions, and PL/SQL scripts.
• Build and manage staging schemas, data validation processes, and data transformation logic.
• Develop and maintain data marts and dimensional models to support analytics and reporting.
• Collaborate with BI developers and analysts to deliver Power BI dashboards, KPI reports, and visual analytics.
• Ensure data accuracy, consistency, and completeness across multiple source systems.
• Support data governance, documentation, and performance tuning efforts.
• Partner with internal and external stakeholders to ensure timely and high-quality data delivery for business use.
• Perform any ad-hoc duties assigned by the Company as and when required.

3. Qualifications& Skills

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Minimum 3 years of experience in data engineering, data integration, or BI development.
• Proficient in Python programming, specifically for data extraction, API development, and JSON data manipulation.
• Strong understanding of data warehousing concepts, schema design, and ETL best practices.
• Solid working experience with relational databases (e.g. Oracle, SQL Server, MySQL, PostgreSQL), including stored procedures and query optimization.
• Proficient with ETL tools such as Pentaho Kettle, Informatica, Talend, or similar.
• Experience developing reports and dashboards in Power BI (or Tableau/Qlik).
• Familiarity with SQL pipelines, data validation, and data replication tools.
• Strong analytical and problem-solving mindset with attention to data quality and performance.
• Ability to work collaboratively with business, IT, and engineering teams in fast-paced environments.
• Excellent documentation and communication skills.

4. Preferred /Additional

• Experience in semiconductor or manufacturing systems (ERP, MES, SPC, FDC) preferred.
• Exposure to data replication frameworks (Oracle Golden Gate, SharePlex, AWS Glue) is an advantage.
• Experience developing custom Python applications/APIs for data extraction and familiarity with JSON data structures is highly preferred.
• Familiarity with cloud-based data warehouses (Snowflake, Redshift, Synapse) and Giga Report is a plus
• Knowledge of data governance frameworks, metadata management, and data security best practices.

Job Title:

Civil and Structural (C&S) Design Engineer

JobPurpose:

To undertake the analysis, design, andcoordination of civil and structural engineering works for building andinfrastructure projects in Singapore, ensuring compliance with projectrequirements, relevant Singapore Standards, statutory regulations, and clientspecifications.

KeyResponsibilities:

• Carry out civil and structural analysis and design for buildings, infrastructure, roads, drainage systems, retaining structures, and ancillary structures.
• Prepare structural calculations, engineering reports, technical specifications, and detailed drawings for project submissions and construction.
• Design reinforced concrete, steel, masonry, and temporary works in accordance with relevant Singapore Standards (SS EN Eurocodes) and applicable National Annexes.
• Ensure all designs comply with the requirements of the Building and Construction Authority (BCA), the Land Transport Authority (LTA), and other relevant authorities where applicable.
• Coordinate with architects, M&E engineers, geotechnical engineers, contractors, and other consultants to ensure seamless project delivery.
• Prepare and support submissions to statutory authorities and address technical comments arising from authority reviews.
• Liaise with Qualified Persons (QP), Accredited Checkers (AC), clients, and project stakeholders on technical and design matters.
• Review shop drawings, BIM models, method statements, and contractor submissions to ensure compliance with approved designs.
• Attend design coordination meetings, technical discussions, and site meetings.
• Conduct site inspections and provide technical support during construction to resolve design-related issues.
• Participate in value engineering exercises to develop practical and cost-effective design solutions.
• Ensure timely completion of design deliverables in accordance with project schedules and quality requirements.
• Maintain proper records of design calculations, drawings, revisions, and project documentation.

Requirements:

• Degree in Civil or Structural Engineering from a recognised university.
• Minimum 2–5 years of relevant experience in C&S consultancy or design engineering works in Singapore.
• Proficiency in design software such as ETABS, SAFE, STAAD.Pro, SAP2000, MIDAS, AutoCAD, and Revit.
• Good knowledge of Singapore Standards (SS EN Eurocodes), BCA regulations, and local authority submission procedures.
• Familiarity with BIM processes and digital engineering practices.
• Strong analytical, technical, and communication skills.

PreferredQualifications:

• Experience in preparing authority submissions and coordinating with regulatory agencies.
• Experience in building, infrastructure, or civil engineering projects in Singapore.

Software Senior Engineer, Software Engineering 

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer on our Software Engineering Team in Singapore.

What you’ll achieve
As a Senior Software Engineer, you will be responsible for the technical support of factory test process and software that apply to Client and Server products being built. 

You will: 

• Collect issue category data and drive back to issue owners not only to solve the issue, but also improve process gaps and test coverage.  
• Contribute to the design and architecture of new or re-engineered software/storage environments to accomplish the goals of PCBA boards manufacturing testing.
• Prepare written software/storage specifications for sophisticated products from architectural diagrams and documents
• Build and review design, functional, technical and/or user documentation, as needed
• Develop, review and implement test strategies for software products and systems

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Validated knowledge of programming languages; operating systems; firmware; BIOS; device drivers; databases; system, network, operating system, and application administration; embedded software/firmware; tools and utilities
• Ability to code/debug more sophisticated programs using either written or verbal design specifications
• Experience with ICT test program development and debug
• 5–8 years of related experience with a Bachelor's Degree in IT
• Knowledge in programming language (python)
• Strong communication in English

Desirable Requirements

• Capacity to achieve proficiency of new tools, languages and operating systems with training and on-the-job experience

Benefit

• Staggered working hours available
• Performance Bonus & AWS
• Medical coverage with panel clinics
• Company incentive trip & team bonding activities

Job Responsibilities:

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow
• Planning of manpower and work arrangement with site person in charge
• To liaise with suppliers on procurement and delivery of materials and equipment
• Assist in settlement of project final account including variation orders

Requirements:

• Candidate must possess Engineer specialized in Engineering - Mechanical or equivalent.
• At least 2 Year of working experience in the related field is required for this position.
• Energetic, self-motivated, good problem-solving skills.
• Willing to learn, positive attitude.
• Proficiency in AutoCAD drawing is preferred.

About the role

We are seeking an experienced HVAC Design Engineer to join our team and contribute to industrial projects across sectors such as Pharmaceutical, Semiconductor, Data Center, Food, Daily Chemical, and New Energy facilities, both locally and internationally. 

Responsibilities

Lead and support industrial projects both domestically and internationally.

Independently develop HVAC design deliverables for CD, BD, and DD phases, including but not limited to:

• User Requirement Specifications (URS)

• Load Calculations & Air Balance Calculations

• Airflow & Instrument Diagrams

• AHU Zoning Layouts

• Pressurization Layouts

• HVAC Design Reports

• Duct Layouts

• Technical Specifications

• 3D Modelling (Revit) or SketchUp

• Detailed Drawings (Development/Review)

• Shop Drawings (Development/Review)

Coordinate and/or manage LDI/PE/QP activities throughout design and project execution.

Support procurement activities, including:

• BOQ preparation and value engineering

• Preparation of tender documents

• Technical bid evaluation and reporting

Review design submissions from consultants and subcontractors to ensure compliance with project requirements, applicable standards, and local regulations.

Liaise with overseas stakeholders, project teams, vendors, and clients as required for project coordination and technical discussions.

Provide site construction support when required.

Support FM/LEED design consultancy tasks.

Requirements

• Minimum 6 years of relevant HVAC design experience; candidates with over 10 years of experience are preferred.

• Ability to work independently while collaborating effectively within multidisciplinary teams.

• Proficient in AutoCAD, Revit, Navisworks, CFD, and other relevant engineering software.

• Familiar with FDA/cGMP/ISO14644 standards and general engineering practices.

• Knowledgeable in local building codes and international standards such as IBC, IMC, ASHRAE, etc.

• Strong understanding of HVAC equipment and material selection.

• Leadership experience is an advantage.

• Good written and verbal English communication skills.

• Ability to communicate effectively with stakeholders, vendors, consultants, or project teams across regional markets where Mandarin is commonly used.

• Willing to travel for short-term business assignments (3–6 months).
  

  If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

  We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

  JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

  EA License No: 23S1595 | EA Registration No: R25127838

The Managed Services Cross Technology Engineer (L3/L4) – Network / Security is an advanced, architect-level role across multiple technology domains (Cloud, Security, Networking, Applications, Collaboration). The primary objective is to design, implement, and maintain an enterprise network defensive architecture to protect data and infrastructure from sophisticated threats. This role acts as the highest-tier escalation point (4th-line support) to resolve complex operational incidents, ensure contracted client outcomes, and meet Service Level Agreements (SLAs).

Key Responsibilities

1. Strategy & Architecture

• Security Roadmap: Define, architect, and champion the overall network security posture across on-premise, cloud, and hybrid environments (including Zero Trust and SASE models).

• Infrastructure Design: Deploy and manage core components like Next-Gen Firewalls (NGFW), IDS/IPS, WAF, Load Balancers, VPNs, and Network Access Control (NAC) systems.

• Cloud & Segmentation: Design secure cloud networking patterns (e.g., AWS VPCs, Azure VNets) and enforce micro-segmentation.

• Policy & Governance: Establish and enforce comprehensive network security policies, standards, and baselines.

2. Incident Management & Operations

• L4 Escalation Support: Act as the final technical tier for complex incidents that lower-level teams (L1–L3) cannot resolve, performing deep root-cause analysis.

• Ticket & SLA Ownership: Systematically troubleshoot, log, track, and update tickets with resolution details within agreed timelines.

• Proactive Monitoring: Diagnose and investigate potential system issues and errors before or when they occur to minimize client impact.

• Emergency & Change Management: Serve as an emergency contact for critical, business-impacting outages and oversee strict change management protocols.

3. Optimization, Projects & Mentorship

• Automation: Collaborate with automation teams to script and automate routine operational tasks for effort optimization.

• Knowledge Sharing & Mentorship: Create high-quality technical documentation (HLD/LLD) and coach/push knowledge down to junior engineering teams.

• Disaster Recovery: Develop, implement, and test network security components within Disaster Recovery (DR) and Business Continuity plans.

• Project Delivery: Manage, implement, and execute technical projects according to client timelines.

• Quality Audits: Perform process and service experience quality audits.

Key Competencies & Attributes

• Strong client-centric focus with a passion for exceeding expectations under pressurized environments.

• Excellent change management, active listening, and cross-cultural communication skills.

• Ability to plan effectively amid changing circumstances and work extended hours when necessary.

Technical Skills & Certifications

• Education: Bachelor’s degree in IT/Computing or equivalent work experience.

• Preferred Certifications: CCIE, CCNP Security, CISSP, PCNSE, or vendor-specific firewalls (Fortinet, Check Point, Cisco).

• Core Technology Stack Required:

  • Firewalls/Security: Cisco ISE, Fortinet (FortiGate, FortiManager), Check Point, CyberArk.
    (Firewalls: Expert-level management of Cisco OR FortiGate)

  • Application Delivery/Vulnerability: F5 (LTM, WAF), RSA, Tenable, Trend Micro.

  • Monitoring & Tooling: Solarwinds, Splunk Enterprise, OPSWAT.

  • Network Diagnostics & Automation: Advanced packet analysis (Wireshark/tcpdump) and basic automation scripting (Python/Ansible).

Overview

We are partnering with a fast-growing technology company at the intersection of AI and the medical industry. The team is building advanced software systems that integrate with laboratory equipment and industrial control systems to accelerate complex scientific processes.

This role is ideal for a hands-on C# Software Engineer who enjoys working beyond pure software, combining real-time systems, hardware integration, and automation in a highly collaborative environment. You will work closely with both local and overseas engineering teams on cutting-edge solutions with real-world impact.

Responsibilities

• Perform software requirement analysis and contribute to system architecture design based on product needs
• Develop and enhance upper-level software for automation equipment and industrial control systems
• Design and build HMI (Human-Machine Interface) applications for control and monitoring
• Develop solutions for data acquisition from PLCs and equipment, including real-time visualization, querying, and analysis
• Optimize system performance, reliability, and scalability
• Collaborate with cross-functional teams including software, hardware, and engineering teams across regions
• Prepare and review technical documentation including requirement specifications and functional design documents

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Automation, Electrical Engineering, or related fields
• Minimum 3 years of software development experience
• Proficient in C# and .NET technologies (WinForms, WPF), with experience in MVVM architecture
• Strong understanding of multithreading, asynchronous programming, and real-time systems
• Experience working with industrial systems such as PLCs, automation equipment, or hardware interfaces
• Familiar with communication protocols (e.g. serial communication, Ethernet, industrial bus systems)
• Experience with data acquisition, system integration, or control systems is highly preferred
• Proficient with version control tools such as Git
• Strong communication skills with the ability to work across technical and non-technical teams
• Ability to communicate in both English and Chinese to collaborate with regional teams
• Open to occasional international travel for training and project collaboration