Total 31 Full-time pr agent job vacancies in Hong Kong

The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient hotel performance and memorable guest experiences.

Key Responsibilities:

1. Rooms Control / Inventory Management

• Monitor room availability, reservations, and room status on a daily basis.
• Ensure optimal room allocation to maximize occupancy and revenue.
• Coordinate with housekeeping, front office, and reservations to maintain accurate room inventory.
• Prepare daily, weekly, and monthly rooms reports, including forecast and occupancy analysis.

2. Guest Relations

• Welcome and assist VIP and walk-in guests.
• Respond to guest inquiries, requests, and complaints promptly and professionally.
• Coordinate special arrangements for guests (e.g., birthdays, anniversaries, VIP services).
• Maintain positive guest feedback and strive to exceed guest expectations.

3. Coordination & Communication

• Liaise with housekeeping, reservations, and concierge to ensure smooth operations.
• Communicate any room status changes, maintenance issues, or guest requests to relevant departments.
• Assist in training and guiding junior front office and guest relations staff.

4. Reporting & Analysis

• Maintain accurate daily room inventory and revenue reports.
• Provide insights on occupancy trends and suggest strategies to optimize room usage.
• Assist management in improving operational efficiency and guest satisfaction metrics.

Qualifications & Skills:

• Diploma or degree in Hospitality / Hotel Management or related field.
• Minimum 2–3 years experience in Front Office, Reservations, or Guest Relations.
• Excellent communication and interpersonal skills.
• Proficiency in PMS software (Opera) and MS Office.
• Ability to multi-task, prioritize, and work under pressure.
• Detail-oriented, organized, and guest-focused.

• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free Duty Meals

We are looking for someone to provide administrative and operational support to agents across PWR and Marketplace, ensuring smooth processes, timely communication, and a seamless agent experience.

Responsibilities

1. Onboard and support users in effectively adopting and utilizing the platform’s features and services.
2. Source, evaluate, and identify relevant products, services, and opportunities that add value to the community and its clients.
3. Manage subscription renewals and engage prospective users to drive platform growth and user adoption.
4. Assist with presentations, user enquiries, and day-to-day community engagement activities.
5. Conduct system testing, identify enhancement opportunities, and provide feedback to improve functionality and overall user experience.
6. Perform ad-hoc tasks as assigned to support the department needs.

Requirements

1. Diploma or Degree in any discipline.
2. Strong communication and interpersonal skills.
3. Proactive, organised, and detail-oriented.
4. Comfortable presenting and training users.
5. Tech-savvy with a willingness to learn and improve digital systems.
6. Customer-focused and able to work independently.

Benefits

1. Conducive Work Environment
2. Opportunities for Growth and Progression
3. Annual Leave up to 21 days
4. Festive Leave of 3 days
5. Work From Home Leave up to 24 days (if applicable, based on the job nature)
6. Birthday Leave and Birthday Benefit
7. Medical and Insurance Benefit
8. Dress Code : Smart Casual

Other Information
Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
5-day work week, Mondays to Fridays: 9.00am to 6.00pm

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Scope of role

Provide customer service in monitoring freight to ensure timely arrival, accurate preparation of shipping documents for final delivery to achieve overall customer satisfaction.

1. Follow up on inbound shipments and ensure freight is made available for customers to receive their cargoes in the quickest possible time.
2. Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
3. Ensure documents and freight are turned over to customers’ brokers timely
4. Trace flight delays with airlines and origins to ensure timely feedback on arrival information to customers and customer service team
5. Ensure all paperwork are in proper order that meet customer’s profile and comply to local rules and regulations
6. Achieve 100% customer satisfaction at all times through understanding customers’ needs and handling requirements as well as ensuring 100 compliance
7. Ensure all data are entered into system timely and accurately
8. Ensure that freight and handling charges are billed accurately and sent billing invoices to customers timely
9. Ensure all inter-company settlements are closed accurately within company’s specified timeframe
10. Prepare and submit reports timely whenever required
11. Ensure all PNC’s are filed promptly with parties concerned
12. Take up additional tasks as required to meet department’s needs

Other skills:

* Good knowledge in computer software applications e-Mails, Microsoft Excel,Word & powerpoint

* Good interpersonal, communication and problem-solving skills

* Fluent in written and spoken English.

* Must possess initiative and adopt a positive and pro-active demeanor

* Committed to the job and work assignments given

* Good understanding of Customer Service culture

* Team Player and able to work with a variety of personalities across all levels of the organization

Education & Experience

- Tertiary educations with 1 year working experience.

- Fresh graduates are also welcomed

About Carro

Carro has carved out a reputation as Asia-Pacific’s largest online automotive marketplace. This tech

unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9

languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and

change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

● Join the region’s largest online automotive marketplace with offices in 7 countries.

● Firsthand experience at reshaping the automotive industry using the latest technologies

such as AI and machine learning.

● Formal and informal learning and development programmes to support your growth and

career progression.

● Comprehensive benefits including medical, insurance and wellbeing.

● Flexible working arrangements upon request.

● Learn from some of the most experienced mentors in the technology and automotive space.

● Meet and interact with colleagues from all around Asia.

● Pursue opportunities to work at departments in other countries and regions.

● Diverse and inclusive working environment with modern workspaces.

● Fun and engaging employee events, initiatives, and celebrations.

Key Responsibilities

We are seeking a performance-driven and customer-focused Telemarketing Agent to join our growing team. This role plays key part in driving revenue

and customer engagement through out bound calling,

lead qualification, and appointment setting. The ideal candidate thrives in target-oriented environment,

demonstrates strong communication skills, and is dedicated to delivering high service standards while maintaining compliance and operational discipline.

Qualifications

• High school diploma or equivalent
• At least 1 to 2 years of experience in telemarketing, telesales,or customer service.
• Strong verbal communication and persuasive selling skills.
• Able to work in structured environment with performance tracking systems (e.g. CRM and Tableau
• Familiar with appointment scheduling, SLA metrics, and compliance protocols.
• Able to handle rejection professionally and maintain a positive a ttitude.

To provide exceptional customer service to both internal & external customers and to achieve department’s objectives for timely freight processing, and associated admin tasks within the set KPI.

• Communicate with our customers in executing export bookings.
• Prepare export documentations.
• Command in internal export management systems
• Understand and follow internal standards and process to execute bookings.
• Prepare and document customer’s requirements in Standard Operating Procedures (SOPs) database.
• Good understanding of internal quality standards and compliance policies.
• Apply in day-to-day execution of bookings.
• Billings to clients accurately and timely.
• Maintain good relationships with suppliers (Shipping lines, trucking companies and Container Freight Station (CFS) Provider and others involved).
• Declaring Permits after passing Custom Competency test.
• Timely responses to emails within 24 hours and phone communication within the same day.
• Escalation of problems to Management when necessary
• Take up additional tasks as required to meet the Department’s needs
• Meeting 52 hours Training hours / year.

Qualifications, Experience and Education Requirements

• Minimum tertiary educational level
• 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
• Understanding of ocean documentation process or experiences in the industry is preferred but not mandatory.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word) and problem-solving skills.
• Fluent in English.

Expectations:

• Provide excellent customer services to both internal and external customers.
• Think positively with “CAN DO” and responsible attitude, while considering capacity and timeframe to complete assigned tasks.
• Perform assigned tasks with great accuracy and in a timely manner
• Good organization skills of priorities and tasks
• Be a good team player with teamwork spirit
• Demonstrate initiatives in all co-ordination work

The Guest Services Agent is responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations and rooms enquiries, must have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.

Core Responsibilities:

• Provide excellent service, build strong relationships, anticipate and exceed the guests’ needs
• Take ownership of guests issues or problems and take action to resolve problems immediately
• Recognise and resolve problems by seeking, examining, and interpreting information from different sources to determine cause and develop solutions

The Ideal Candidate:

• Good command of English in both verbal and written communication
• Confident with a pleasant disposition and well groomed
• Ability to work under pressure and on rotating shifts
• Knowledge of Opera and Microsoft Office is an advantage

Location: Orchard

Working Hours: 5 days, shift rotation required

Salary: Up to $2700 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a warm, professional, and service-oriented Front Desk Agent to join their team. As the first point of contact for guests, you will deliver exceptional hospitality, ensure smooth check-in and check-out processes, and support the overall guest journey from arrival to departure.

Key Responsibilities

• Welcome guests with genuine warmth and professionalism.
• Manage check-in/check-out efficiently, confirming reservations, payments, and preferences.
• Handle guest inquiries, requests, and complaints with empathy and professionalism.
• Maintain accurate records in the property management system (PMS).
• Liaise with Housekeeping, F&B, and other departments to ensure seamless service.
• Upsell rooms and promote hotel services to enhance guest experience.
• Ensure compliance with cash handling, safety, and brand standards.

Requirements

• Diploma/Degree in Hospitality Management or related discipline preferred.
• 1–2 years of front office or guest-facing experience.
• Strong communication and interpersonal skills.
• Familiarity with PMS systems (e.g., Fidelio) advantageous.
• Ability to multitask in a fast-paced environment.
• Proficiency in English; additional languages are a plus.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Job Description

• Industry/ Organization Type: Traveling Agency
• Position Title: Travel Agent (Office based)
• Working Location: Central (Near Outram MRT)
• Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
• Salary Package: Basic salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle travel reservations for flights, hotels, tours, and transportation according to client requests
• Prepare and provide accurate quotations for travel packages, tickets, and related services
• Advise clients on travel options, itineraries, and requirements
• Confirm bookings and issue tickets or travel documents
• Update clients on reservation status, pricing, and availability
• Respond promptly to customer inquiries via phone, email, or in-person
• Maintain up-to-date records of bookings and client information
• Liaise with airlines, hotels, and service providers for reservation coordination
• Assist in resolving booking issues or changes as needed
• Ensure all reservations comply with company policies and client needs

APPLY NOW!!!

• GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
• Previous experience in travel agency or customer service is an advantage
• Good communication and customer service skills
• Proficient in MS Office and reservation systems

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

WORD OF MOUTH COMMUNICATIONS Pte Ltd, an established Singapore boutique PR Consultancy, specializing in fashion, beauty, luxury and lifestyle industries, is currently looking for suitable, dynamic candidates, with varying experience, to join the SG / MY teams!

Job Responsibilities:

· Excel in writing - press releases, media advisories, speeches as well as any other necessary documents and reports

· Execute day-to-day campaign activities to ensure client's deadlines, targets and deliverables are met

· Build and maintain strong client and media relationships

· Proactive media pitching

· Proposal research, preparation, presentation

· Social media campaign conceptualisation, execution, management and analysis

· Develop and execute data-driven social media strategies to increase brand visibility, engagement, and follower growth.

· Conceptualise, write, and oversee the production of high-quality social content.

· Manage influencer and creator collaborations from sourcing to negotiation and post-analysis.

· Stay updated on new platform features, trending formats, algorithm changes, and industry benchmarks.

· Media monitoring and reporting

· Maintain accurate records & documentation pertaining to account/client’s projects

· Assist with any logistical or event conceptualisation and management support

· Provide administrative support for accounts under your care

Job Pre-Requisites:

· Fresh graduates with mass communications/marketing degree or candidates with at least three years of relevant working experience in PR, Social Media, (Digital) Marketing or Journalism will be considered for the Executive roles respectively.

· Candidates with four years and above of relevant working experience in PR, Social Media, (Digital) Marketing or Journalism will be considered for the Senior Executive & (Asst.) Manager roles.

· Pleasant disposition with good communication skills

· Positive attitude with willingness to learn

· Exceptional organisational and time management skills

· Work well under pressure and deadlines

· Have a flair for writing and a keen eye for details

· Able to think out-of-the-box to initiate fresh ideas/creative

ABOUT US
Ninemer Communications is a boutique communications consultancy established in 2010. We work with a diverse portfolio of B2C and B2B clients across FMCG, government, MICE, travel and more—delivering integrated PR and digital campaigns that make an impact.

WHO WE’RE LOOKING FOR
You’re a strong communicator with a flair for storytelling and a sharp eye for detail. You understand both traditional media and the fast-moving world of social media—and how they work together.

This is a hybrid role, combining Public Relations and Digital Marketing. It’s ideal for someone who enjoys both media engagement and content creation, and wants to grow across multiple disciplines.

You enjoy creating content, engaging audiences, and building relationships with clients, media, and influencers. You’re proactive, curious, and ready to take ownership in a fast-paced agency environment.

If you’re excited to grow across both Public Relations and Digital Marketing, we want to hear from you.

WHAT YOU’LL BE DOING

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

1 Year Contract

Job Requirements:

• At least two (2) years of relevant working experience in handling contact centre cases in a call centreor service industry environment.
• O level/higher NITEC
• Comfortable in taking calls in English and 1 other language

Work Location : 1 Greenwich Dr

Working Hours : Monday - Friday 8:30AM - 6:15PM or 8:00AM -5:45PM

Responsibilities:-

• Engage and consult with prospective learners to understand their needs and recommend suitable courses.
• Present and explain course offerings, fee structures and registration processes.
• Manage enquiries and follow up on leads generated via walk-ins, referrals, and outreach activities.
• Ensure accurate administration of course enrolments and proper documentation.
• Consistently achieve individual and team sales targets.
• Deliver high standards of customer service and learner support.
• Maintain up-to-date knowledge of course offerings, funding schemes, and industry trends.
• Selected sales persons whom performs well, will have opportunity to be involved in corporate sales.

Requirements:-

• Strong communication, presentation, and interpersonal skills.
• Self-motivated, results-oriented, and able to work independently.
• Multiple work locations island-wide.
• Prior Cold-calling, Door-to-Door, Roadshows work experiences are preferred.
• Salary is on Full-Commission basis
• 5 working hours per shift
• Morning shift 10am-3pm, Afternoon shift 3pm-8pm
• Minimum 15 hours work per week / 3 shifts per week
• ITE / Poly / Uni Students are welcome to apply.

Please whatsapp us 88 129 129 or email us at hr@levelbest,sg, during office hours to apply. Thank you!

Training program (paid training)

5-weeks training program on bank's product and services, CRM systems and on-the-job training.

Shift timing (PH Weekend Shift)

- Working hours: 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

- Staggered shift hours: 8.5 working hours between 7AM to 10PM + 1-hour meal break in between

- Rest day and off day: Scheduled by client (1 weekday + 1 weekend, non-consecutive)

- Or otherwise advised by the client

Working location

- Nearest MRT: Punggol Coast MRT

- Applicants should be comfortable with a North-East region work location

Job description (Non-sales role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Here's the job description for Tami Services:

Job Title: Administrative Assistant
Department: General Administration
Reports To: Operations Manager / Director

About the Role

We are looking for a reliable and organised Administrative Assistant to provide day-to-day administrative support across the company. This role is integral to keeping our operations running smoothly — handling communications, managing paperwork, and ensuring the team has the coordination support they need.

Key Responsibilities

• Handle incoming and outgoing calls, emails, and correspondence in a professional and timely manner
• Manage and organise company documents, records, and filing systems (both physical and digital)
• Prepare, format, and process administrative documents such as letters, memos, reports, and forms
• Assist with data entry, record-keeping, and maintenance of internal databases
• Assist in procurement of office supplies and ensure adequate stock levels
• Provide general administrative support to all departments as directed by management

Requirements

• Minimum GCE 'N' Level
• No job experience necessary
• Familiar in Microsoft Office applications (Word, Excel, Outlook)
• Good written and verbal communication skills in English
• Organised, detail-oriented, and able to multitask in a fast-paced environment
• Positive attitude with a willingness to learn and take initiative

What We Offer

• Structured on-the-job training and guidance
• Supportive team environment

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)