To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.
Key Responsibilities:
Operational & Safety Compliance:
- Safety & Health:
· Adhere to and promote workplace safety ,following OSH guidelines and safe work methods.
· Report and assist in incident investigations when required.
- Vessel & Logistics Coordination:
· Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.
· Liaise with customers and plant operators on order status and loading schedules.
- Driver & Fleet Management:
· Plan, assign, and monitor driver deployments to meet delivery KPIs.
· Track driver progress using GPS tracking systems and ensure adherence to routes.
· Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.
- Documentation & Customer Service:
· Prepare and verify shipping documents via Portnet & Jurong Port online systems.
· Process delivery receipts/proof of delivery(POD) within required lead times.
· Address customer inquiries and feedback promptly.
- Administrative & Emergency Duties:
· Verify and reconcile driver trip records post-job completion.
· Handle urgent delivery requests and prioritize tasks to meet deadlines.
· Provide 24/7 on-call support (rotational basis)for operational emergencies.
Key requirements:
- Education: GCE 'A' Level / Diploma in Logistics, Supply Chain Management, or related field.
- Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
- Strong verbal and written communication skills.
- Ability to work independently, meet deadlines, and handle pressure.
- Proactive problem-solver with a keen eye for process improvements.
- Team player with a collaborative approach.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Willingness to take on 24/7 stand by duties for operational support.