Total 836 Manager operations engineer job vacancies in Hong Kong

Roles & Responsibilities

Lead and oversee multi-outlet F&B operations, ensuring profitability, operational excellence, and brand consistency across all locations

Develop, standardize and continuously improve SOPs across kitchen operations, service delivery, and supply chain systems

Drive revenue growth through strategic planning, market positioning, and customer experience optimization

Take full ownership of financial performance, including budgeting, cost control, and P&L management

Design and implement scalable operational frameworks to support business expansion and brand growth

Oversee manpower strategy, including workforce planning, capability development, and leadership succession

Analyze business performance metrics and lead data-driven decision-making for continuous improvement

Requirements

Bachelor’s Degree in Business, Hospitality, F&B, Management or related disciplines

Minimum 8 years of progressive experience in F&B operations, including multi-outlet management

Proven track record in managing high-volume or multi-outlet restaurant operations with revenue accountability

Strong financial acumen with hands-on experience in P&L management and cost optimization

Experience in building SOP frameworks and scaling F&B operations across multiple locations

Demonstrated leadership in managing teams of 20+ staff, including training and performance development

Strong analytical and strategic thinking capabilities

Familiarity with Singapore F&B regulatory environment is preferred

Job Summary

Lead and optimize daily operations across multiple food and beverage outlets to drive sales performance, ensure consistent product quality, enforce food safety standards, and enhance customer satisfaction through effective team supervision and operational reporting.

Responsibilities

• Oversee daily operations of all outlets to ensure seamless workflow and service delivery
• Monitor and analyze outlet sales performance and profitability to identify improvement opportunities
• Maintain consistent product quality across all outlets to meet brand standards
• Track inventory levels and implement waste reduction strategies to optimize resources
• Supervise and develop outlet management teams to achieve operational excellence
• Plan and conduct regular outlet inspections and audits to ensure compliance and quality
• Ensure high service quality and customer satisfaction through proactive management
• Enforce strict food safety standards across all outlets to comply with regulations
• Prepare and submit detailed operational reports regularly to inform senior management

Preferred competencies and qualifications

• Diploma or Degree in Hospitality Management, Business Administration, Food and Beverages Operations Management, or related disciplines preferred
• Experience in managing three (3) or more outlets preferred
• Experience in chain-store or franchise operations highly preferred

Required competencies and certifications

• Minimum 5 years of experience in Food & Beverage (F&B) management
• More experienced applicants may be considered for Senior Operations Manager position

We are seeking an experienced HR & Operations Manager to oversee both human resourcesfunctions and daily operational processes in our Japan office.

This is a fast-paced, overseas-based role. It is critical in ensuring smooth business operations, supporting organizational growth, and building astrong internal structure. You will be responsible for managing HR processes, improving operational efficiency, and acting as a key support to leadership indriving business performance.

Work Arrangement

Initial 3–6months based in Kuala Lumpur (KL), followed by relocation to Japan. Full relocation support provided, including visa sponsorship and housing.

Key Responsibilities

1. Human Resources Management

• Oversee full HR functions including recruitment, onboarding, and employee lifecycle
• Develop and implement HR policies and procedures
• Manage employee relations and handle HR-related matters
• Support performance management and employee development initiatives
• Ensure compliance with Japan labour laws and regulations

2. Operations Management

• Manage daily business operations to ensure efficiency and effectiveness
• Develop and optimize operational processes and workflows
• Coordinate with different departments to support business activities
• Monitor operational performance and identify improvement areas
• Support budgeting, resource planning, and cost control

3. Business Support & Coordination

• Act as a liaison between management and internal teams
• Support leadership in executing strategic initiatives
• Ensure alignment across teams and smooth communication
• Handle ad-hoc projects and operational challenges

Requirements

• 5–8 years of experience in HR, Operations, or a combined role
• Strong understanding of HR practices and Japan employment regulations
• Experience in operations management and process improvement
• Strong organizational and multitasking skills
• Excellent communication and stakeholder management abilities
• Ability to work independently in a fast-paced environment

Preferred Qualifications

• Experience in SaaS, tech, or fast-growing companies
• Experience supporting regional or international teams
• Knowledge of HR systems and operational tools
• Background in startup or scaling environments

What We Offer

• Structured transition from KL onboarding (3–6 months) to full relocation in Japan
• Full relocation to Japan package (Visa sponsorship + Housing provided)
• Competitive salary and performance-based incentives
• Opportunity to work in a dynamic and growing company
• Exposure to regional business operations
• Career development opportunities
• Collaborative and supportive work environment

Why Join Us

Join a fast-growing technology company where you can play a key role inbuilding organizational structure, improving operations, and supportingbusiness growth in a dynamic environment.

How to Apply

Interested candidates are invited to send their CV recruitment@1m-tech.com and alfredo@1m-tech.com

We regret that only shortlisted candidates will be contacted.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by the Company and its subsidiaries forrecruitment purposes.

Thank you for your interest.

The APAC Digital & Platform Services (DPS) Change team within Corporate & Investment Banking (CIB) Operations was created to spearhead strategic platform and digital solution changes for the APAC Markets Operations organization.

As an Associate within the APAC Digital & Platform Services (DPS) Change team, you will lead change and transformation initiatives across APAC countries, primarily focusing on settlements. You will execute business and operational strategies on both regional and global scales, leading diverse projects that encompass market expansion, enhancing client experience, implementing strategic end-state system architecture, and driving operational scale while mitigating risk. You will lead end-to-end delivery of projects, partnering closely with teams across Operations, Technology, as well as Product Development, Business Management, Sales & Trading, Legal & Compliance, Finance, and other corporate functions. You will also drive execution of strategic and tactical initiatives throughout the project lifecycle, including solutioning, process design, resource management and reporting of status to stakeholders and senior management.

Job Responsibilities

• Lead the delivery of strategic, process improvement, and regulatory projects as a Project Manager/Business Analyst.

• Identify impacts on business models, operational processes, systems, and resources from initiatives, collaborating with stakeholders like business, technology, compliance, risk, and finance.

• Foster continuous improvement and change management, challenging conventional methods and driving process enhancements.

• Translate business requirements into comprehensive, value-added solutions and test plans, utilizing appropriate processes, procedures, and technology.

• Maintain a robust governance process to ensure accurate and timely project delivery, employing frameworks, methodologies, reporting, and escalation.

• Build and maintain strong relationships with stakeholders, providing leadership, direction, and focus for business functions and project resources.

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree Finance, Business, Accounting or related field.

• Minimum of 3 years of relevant working experience in project management or business analysis.

• Proven project management and organizational skills, with the ability to lead in unstructured situations and seize new opportunities.

• Strong verbal and written communication skills, capable of partnering with stakeholders at all levels, including senior executives, managers, and subject matter experts.

• Independent and proactive worker with the ability to quickly grasp complex subject matter and demonstrate critical thinking.

• Analytical mindset with strong problem-solving skills, capable of identifying and resolving complex operational issues.

• Strategic thinker with strong analytical skills.

• Demonstrated problem-solving skills, with the ability to exercise exceptional judgment, independently identify and escalate key issues, and develop actionable recommendations.

• Strong teamwork skills, with flexibility in work style and the ability to collaborate with stakeholders and colleagues at all levels.

Preferred Qualifications, Capabilities, and Skills

• Understanding of technological development methodologies, such as Agile and Waterfall, with the ability to lead projects successfully regardless of the approach.

• Proficiency in Microsoft Office applications, as well as experience with Alteryx and UI Path, is preferred.

• Prior experience in Fixed Income Operations is advantageous.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=fea2d96efa9c05a7acd9490ba62099e6

About the Role

CIO Office is seeking a highly motivated and versatile Manager to drive strategic operations, organisational effectiveness, staff engagement and key transformation initiatives.

The role serves as a key partner to the CIO Office leadership team in supporting the planning, coordination and execution of strategic initiatives, organisational operations, vendor management, workforce planning, learning and engagement programmes, and special projects.

The successful candidate will be comfortable working in a dynamic environment, engaging stakeholders across different levels of the organisation, managing multiple priorities and driving outcomes with minimal supervision.

Key Responsibilities

1. Advisory and Insight Vendor Management

• Drive strategies to maximise the value of research and advisory services for staff and leadership.

• Lead end-to-end vendor management lifecycle from requirements gathering, procurement coordination, tender evaluations, contract negotiations, renewals and vendor performance management.

• Analyse utilisation metrics and effectiveness of advisory subscriptions and recommend improvements to maximise organisational value.

• Evaluate and drive opportunities to enhance insights and advisory capabilities through emerging technologies, including GenAI-enabled tools and platforms.

2. CIO Office Organisational Planning

• Manage CIO Office in planning activities, ensuring operational excellence by maintaining accurate organizational structures, headcount tracking, and manpower data for senior leadership reporting.

• Manage audit readiness and coordination for the CIO Office, serving as the point of contact for internal/external audits (e.g., AGO, IA), streamlining the collection of audit trails, and tracking the closure of findings.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage the allocation and administration of staff integration funds.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage Secretariat operations for key governance platform overseeing agenda curation, stakeholder coordination, and tracking of action items.

3. Digital Workplace and Knowledge Management

• Drive enhancement of division collaboration platforms, intranet team portal and shared repositories to drive a seamless digital workplace experience.

• Design and continuously improve CIO Office onboarding programmes and knowledge structures to accelerate time-to-productivity for new joiners in the CIO Office.

4. Strategic Projects and Innovation

• Lead ad-hoc strategic tasks and special assignments as required to support fluid CIO Office priorities in a dynamic environment.

• Proactively evaluate and champion the adoption of emerging tools and productivity solutions to optimise team workflows and operational efficiency.

Qualifications and Experience

• Degree in any discipline.

• Relevant experience in strategy, operations, programme management, PMO, corporate planning, organisational development, consulting or related functions.

• Experience supporting senior leadership and managing organisation-wide initiatives will be advantageous.

• Experience managing vendors, procurement processes, contracts or advisory service subscriptions will be advantageous.

Skills and Competencies

• Strong stakeholder management skills with the ability to engage and influence stakeholders across different levels of the organisation.

• Strong project management, planning and organisational skills.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and critical-thinking abilities.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Ability to navigate ambiguity and drive outcomes with minimal supervision.

• Comfortable working with diverse stakeholders and coordinating across teams to achieve organisational outcomes.

Preferred Attributes

• Experience in public sector, corporate planning, project/ programme management offices, strategy, consulting, operations or transformation roles.

• Strong interest in emerging technologies, including GenAI and digital workplace solutions.

• Familiarity with knowledge management, organisational development or workforce enablement initiatives.

• Experience developing business scenarios, testing approaches or user evaluation frameworks for digital products will be advantageous.

Expected Behaviour

Ownership and Delivery

• Takes ownership of assigned workstreams and drives them to successful completion with minimal supervision.

• Anticipates issues, escalates risks appropriately and proposes practical solutions.

• Demonstrates sound judgement when managing competing priorities and stakeholder expectations.

• Continuously seeks opportunities to improve processes and operational effectiveness.

Strategic Thinking

• Understands organisational priorities and aligns work accordingly.

• Uses data, insights and stakeholder feedback to inform recommendations and decision-making.

• Identifies opportunities to maximise value from investments, programmes and partnerships.

• Adapts effectively to changing priorities and emerging organisational needs.

Collaboration and Influence

• Builds trusted working relationships across teams and stakeholders.

• Works collaboratively across organisational boundaries to achieve shared outcomes.

• Communicates clearly and effectively with stakeholders at different levels.

• Shares knowledge and lessons learnt to strengthen team effectiveness.

Learning and Growth

• Demonstrates curiosity and willingness to explore new ideas, technologies and ways of working.

• Takes initiative to learn and apply new skills relevant to organisational priorities.

• Contributes positively to team culture through openness, professionalism and continuous improvement.

Additional Information

We welcome candidates from diverse professional backgrounds, including public sector, consulting, programme management, corporate planning, operations and transformation functions.

Contract Duration: 01/08/2026 (Can be earlier) to 31/07/2027 (~1 year)

Working Arrangements: 42 hours per week

Salary: Up to $11,940

Location: Punggol / Pasir Panjang (to be advised after confirmation)

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Responsibilities

- Overseeing and ensuring smooth dispatch of parcels on time

- Supervise, train and oversee delivery drivers on collection of parcels

- Supervise, train and manage warehouse sorters

- Plan and manage warehouse space

- Ensure and implement SOPs required

Requirements

- Diploma in Supply Chain Management / Logistics or any related field

- 2 years relevant experience

- Strong communication skills

- Strong organizational skills

- High problem solving skills that will be required when faced with day to day obstacles during planning

- Able to adapt to new applications/technologies required to perform daily task

Key Responsibilities:

Operations & Process Management:

- Oversee day-to-day business operations to ensure efficiency.

- Develop, implement, and improve operational policies and procedures.

- Ensure compliance with company policies, industry regulations, and safety standards.

- Identify and resolve operational challenges to enhance business performance.

Strategic Planning & Business Growth:

- Assist in setting and executing business objectives and strategic goals.

- Analyze operational data to identify areas for improvement.

- Work with senior management to optimize company resources and drive growth.

- Implement best practices to increase productivity and profitability.

Team Leadership & Workforce Management:

- Supervise, mentor, and train employees to enhance performance.

- Set clear objectives and track team performance.

- Foster a positive work environment that promotes teamwork and accountability.

- Handle staffing issues, including recruitment, training, and performance evaluations.

Financial & Budget Management:

- Assist in budgeting, forecasting, and financial planning.

- Monitor operational expenses and identify cost-saving opportunities.

- Ensure that financial targets and key performance indicators (KPIs) are met.

Stakeholder & Customer Relations:

- Maintain strong relationships with vendors, clients, and partners.

- Address customer concerns and ensure a high level of service delivery.

- Negotiate contracts and agreements to benefit the company.

Technology & Process Improvement:

- Implement and manage operational technology and software.

- Streamline workflows to improve efficiency and reduce costs.

- Stay updated with industry trends and incorporate best practices.

Qualifications & Skills:

- Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).

- Proven experience in operations management or a similar leadership role.

- Strong leadership, problem-solving, and decision-making skills.

- Excellent communication and interpersonal abilities.

- Proficiency in operations management software and data analysis tools.

- Ability to manage multiple priorities and work in a fast-paced environment.

WhatsApp resume @ +65 8838 7279

Job Summary:
Monadex is a Singapore-based experiential technology company building next-generation photography and interactive systems, including photobooths, AI imaging systems, event photo stations, and interactive installations.

We are looking for an Operations Manager to support our Singapore operations. This role involves managing our showroom and photobooth experience space, supporting photobooth kiosks deployed across Singapore, assisting with event deployments, and coordinating maintenance, logistics, and customer support.

This is a hands-on role suitable for someone organised, reliable, and comfortable working with physical products, clients, and on-site operations. Fresh graduates are welcome to apply.

Key Responsibilities:

• Manage the day-to-day readiness of our Singapore showroom and photobooth experience space
• Support photobooth kiosks deployed across Singapore, including regular checks, maintenance, and consumables refill
• Assist with event deployments, including packing, setup, testing, teardown, and on-site support
• Conduct basic troubleshooting for photobooth machines, printers, cameras, lighting, touchscreens, and payment systems
• Coordinate with clients, venues, suppliers, contractors, and logistics partners
• Track inventory, spare parts, printer media, tools, and operational supplies
• Prepare machines before deployments and ensure they are clean, functional, and presentable
• Report operational issues clearly and work with the internal team to improve reliability

Requirements:

• Diploma, degree, or relevant experience in operations, events, logistics, retail, technical support, or related fields
• Fresh graduates are welcome to apply
• Hands-on, organised, responsible, and willing to learn
• Comfortable travelling to different locations in Singapore for kiosk checks or event support
• Basic technical confidence with computers, printers, cameras, or hardware is preferred
• Good communication skills and ability to coordinate with different stakeholders
• Interest in photobooths, retail experiences, events, or creative technology is a plus
• Mandarin communication is a plus for supplier coordination

Why Join Us:

• Work with real physical products across retail, events, and experiential technology
• Be part of a growing Singapore-based company with international clients
• Gain hands-on exposure to operations, hardware, customer experience, and event deployment
• Suitable for candidates who enjoy practical, varied, and fast-moving work

Key Responsibilities:

Operations & Process Management:

- Oversee day-to-day business operations to ensure efficiency.

- Develop, implement, and improve operational policies and procedures.

- Ensure compliance with company policies, industry regulations, and safety standards.

- Identify and resolve operational challenges to enhance business performance.

Strategic Planning & Business Growth:

- Assist in setting and executing business objectives and strategic goals.

- Analyze operational data to identify areas for improvement.

- Work with senior management to optimize company resources and drive growth.

- Implement best practices to increase productivity and profitability.

Team Leadership & Workforce Management:

- Supervise, mentor, and train employees to enhance performance.

- Set clear objectives and track team performance.

- Foster a positive work environment that promotes teamwork and accountability.

- Handle staffing issues, including recruitment, training, and performance evaluations.

Financial & Budget Management:

- Assist in budgeting, forecasting, and financial planning.

- Monitor operational expenses and identify cost-saving opportunities.

- Ensure that financial targets and key performance indicators (KPIs) are met.

Stakeholder & Customer Relations:

- Maintain strong relationships with vendors, clients, and partners.

- Address customer concerns and ensure a high level of service delivery.

- Negotiate contracts and agreements to benefit the company.

Technology & Process Improvement:

- Implement and manage operational technology and software.

- Streamline workflows to improve efficiency and reduce costs.

- Stay updated with industry trends and incorporate best practices.

Qualifications & Skills:

- Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).

- Proven experience in operations management or a similar leadership role.

- Strong leadership, problem-solving, and decision-making skills.

- Excellent communication and interpersonal abilities.

- Proficiency in operations management software and data analysis tools.

- Ability to manage multiple priorities and work in a fast-paced environment.

Interested Candidates Kindly Whatsapp @ +65 8838 7279 with your updated resume.

Responsibilities:

• Assist the specialised chartering team in ensuring seamless and efficient voyage operations.
• Engage with brokers, counterparties, shipowners, and charterers on operational aspects related to vessels and/or cargo.
• Identify potential challenges in advance and take proactive steps to resolve them, improving overall charter efficiency.
• Verify and monitor Freight, Hire, and Commission invoices and payments, coordinating closely with the Accounts department.
• Track and manage time bar deadlines to ensure adherence.
• Perform other related or ad hoc duties as assigned to support operational requirements.

Requirements:

• Demonstrated experience in Tanker Operations, ideally with exposure to Biofuels, Chemicals, or Vegetable Oils cargoes.
• Skilled in using spreadsheet applications, particularly Excel.
• Strong communication skills, both written and verbal.
• Detail-oriented with a high level of accuracy.

Key Responsibilities

• Drive new business development by identifying and securing project cargo and freight forwarding opportunities
• Develop relationships with EPC contractors, oil & gas companies, renewable energy firms, shipyards, and industrial clients
• Promote and sell project logistics solutions including heavy lift, breakbulk, OOG cargo, multimodal transport, warehousing, customs clearance, and port operations
• Prepare commercial proposals, RFQs, quotations, and tender submissions
• Conduct client meetings, presentations, and commercial negotiations
• Coordinate closely with operations, chartering, transport teams, and overseas agents for smooth project execution
• Identify new market opportunities across oil & gas, offshore, marine, infrastructure, and industrial sectors
• Monitor market trends, competitor activity, freight rates, and industry developments
• Maintain strong relationships with carriers, subcontractors, transport vendors, and logistics partners
• Achieve and exceed sales targets, profitability goals, and business development KPIs
• Maintain accurate CRM records, sales pipelines, customer reports, and revenue forecasts

Requirements

• Minimum 5–10 years of experience in business development, commercial sales, or key account management within project logistics or freight forwarding
• Strong understanding of project cargo operations, international freight forwarding, and multimodal transportation
• Experience handling heavy lift, breakbulk, oversized, or out-of-gauge (OOG) cargo shipments is preferred
• Good knowledge of shipping operations, customs procedures, Incoterms, and transport coordination
• Existing network within oil & gas, offshore, EPC, marine, infrastructure, or renewable energy sectors is advantageous
• Excellent communication, presentation, negotiation, and stakeholder management skills
• Ability to engage senior decision-makers and manage complex commercial discussions
• Self-driven, commercially focused, and able to work in a fast-paced environment
• Strong coordination and problem-solving abilities with the capability to manage multiple projects simultaneously
• Proficiency in Microsoft Office, CRM systems, and commercial reporting tool

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Operations Manager

About the Role

CIO Office is seeking a highly motivated and versatile Manager to drive strategic operations, organisational effectiveness, staff engagement and key transformation initiatives.

The role serves as a key partner to the CIO Office leadership team in supporting the planning, coordination and execution of strategic initiatives, organisational operations, vendor management, workforce planning, learning and engagement programmes, and special projects.

The successful candidate will be comfortable working in a dynamic environment, engaging stakeholders across different levels of the organisation, managing multiple priorities and driving outcomes with minimal supervision.

Key Responsibilities

1. Advisory and Insight Vendor Management

• Drive strategies to maximise the value of research and advisory services for staff and leadership.

• Lead end-to-end vendor management lifecycle from requirements gathering, procurement coordination, tender evaluations, contract negotiations, renewals and vendor performance management.

• Analyse utilisation metrics and effectiveness of advisory subscriptions and recommend improvements to maximise organisational value.

• Evaluate and drive opportunities to enhance insights and advisory capabilities through emerging technologies, including GenAI-enabled tools and platforms.

2. CIO Office Organisational Planning

• Manage CIO Office in planning activities, ensuring operational excellence by maintaining accurate organizational structures, headcount tracking, and manpower data for senior leadership reporting.

• Manage audit readiness and coordination for the CIO Office, serving as the point of contact for internal/external audits (e.g., AGO, IA), streamlining the collection of audit trails, and tracking the closure of findings.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage the allocation and administration of staff integration funds.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage Secretariat operations for key governance platform overseeing agenda curation, stakeholder coordination, and tracking of action items.

3. Digital Workplace and Knowledge Management

• Drive enhancement of division collaboration platforms, intranet team portal and shared repositories to drive a seamless digital workplace experience.

• Design and continuously improve CIO Office onboarding programmes and knowledge structures to accelerate time-to-productivity for new joiners in the CIO Office.

4. Strategic Projects and Innovation

• Lead ad-hoc strategic tasks and special assignments as required to support fluid CIO Office priorities in a dynamic environment.

• Proactively evaluate and champion the adoption of emerging tools and productivity solutions to optimise team workflows and operational efficiency.

Qualifications and Experience

• Degree in any discipline.

• Relevant experience in strategy, operations, programme management, PMO, corporate planning, organisational development, consulting or related functions.

• Experience supporting senior leadership and managing organisation-wide initiatives will be advantageous.

• Experience managing vendors, procurement processes, contracts or advisory service subscriptions will be advantageous.

Skills and Competencies

• Strong stakeholder management skills with the ability to engage and influence stakeholders across different levels of the organisation.

• Strong project management, planning and organisational skills.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and critical-thinking abilities.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Ability to navigate ambiguity and drive outcomes with minimal supervision.

• Comfortable working with diverse stakeholders and coordinating across teams to achieve organisational outcomes.

Preferred Attributes

• Experience in public sector, corporate planning, project/ programme management offices, strategy, consulting, operations or transformation roles.

• Strong interest in emerging technologies, including GenAI and digital workplace solutions.

• Familiarity with knowledge management, organisational development or workforce enablement initiatives.

• Experience developing business scenarios, testing approaches or user evaluation frameworks for digital products will be advantageous.

Expected Behaviour

Ownership and Delivery

• Takes ownership of assigned workstreams and drives them to successful completion with minimal supervision.

• Anticipates issues, escalates risks appropriately and proposes practical solutions.

• Demonstrates sound judgement when managing competing priorities and stakeholder expectations.

• Continuously seeks opportunities to improve processes and operational effectiveness.

Strategic Thinking

• Understands organisational priorities and aligns work accordingly.

• Uses data, insights and stakeholder feedback to inform recommendations and decision-making.

• Identifies opportunities to maximise value from investments, programmes and partnerships.

• Adapts effectively to changing priorities and emerging organisational needs.

Collaboration and Influence

• Builds trusted working relationships across teams and stakeholders.

• Works collaboratively across organisational boundaries to achieve shared outcomes.

• Communicates clearly and effectively with stakeholders at different levels.

• Shares knowledge and lessons learnt to strengthen team effectiveness.

Learning and Growth

• Demonstrates curiosity and willingness to explore new ideas, technologies and ways of working.

• Takes initiative to learn and apply new skills relevant to organisational priorities.

• Contributes positively to team culture through openness, professionalism and continuous improvement.

Additional Information

We welcome candidates from diverse professional backgrounds, including public sector, consulting, programme management, corporate planning, operations and transformation functions.

Contract Duration: 01/08/2026 (Can be earlier) to 31/07/2027 (~1 year)

Working Arrangements: 42 hours per week

Salary: Up to $11,940

Location: Punggol / Pasir Panjang (to be advised after confirmation)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Job Summary

Key Responsibilities

• Develop and execute sales strategies to acquire new clients through multiple channels and grow revenue for our commercial system software and workforce solutions.
• Lead client discovery sessions to understand business needs, operational challenges, and workforce requirements.
• Effectively communicate the company’s value proposition through proposals, presentations, product demos, and negotiations.
• Manage and respond to tenders, RFQs, and RFPs, providing commercial and technical input throughout the bid process.
• Monitor competitors, industry trends, and customer needs to refine sales strategies and solution offerings.
• Prepare regular reports on sales performance, pipeline, forecasts, and market insights.
• Gather and document technical and business requirements, working closely with theproduct and development teams to design cost-effective solutions.
• Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase solution value.
• Provide input on solution architecture, implementation approach, and best practices.
• Plan and execute system testing and UAT to obtain customer sign-off on technical requirements.
• Provide user experience and business insights to guide ongoing productenhancements.
• Guide new clients and platform members through registration, system onboarding, job requirements, payment processes, and benefits administration.
• Conduct interviews and assessments of prospective applicants, covering job responsibilities, grooming standards, salary, and benefits.
• Develop and maintain strong relationships with existing clients to ensure satisfaction, retention, and repeat business.
• Act as a key point of contact post-sales to support implementation, operational issues, and service optimisation.
• Mentor and guide junior sales, business development, or operations staff where applicable.
• Any other adhoc task assigned by Reporting Manager

Requirements / Qualifications

• Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems.
• Strong product management experience or background, with the ability to translate technical features into business value.
• Excellent understanding of casual labour management systems or HR/workforce software is highly preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple priorities, and drive results.
• Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.