Total 2,848 Senior Executive operations engineer job vacancies in Hong Kong

AGEO (ALA Engineering) is a leading innovator in automation technology, specializing in solutions for heavy-duty operations. We develop cutting-edge embedded systems to support industrial vehicles in the most demanding real-world environments.

We are looking for Senior Embedded Software Engineer to take technical ownership of custom embedded products that power autonomous and connected vehicle platforms. In this role, you will work across the full lifecycle, from early hardware bring-up and firmware architecture through field deployment and fleet management, playing a key role in shaping the future of AGEO's autonomous systems.

Exact role will be determined based on experience.

What you'll do:

• Design, develop, and maintain production-grade embedded firmware for safety-critical ECUs
• Architect and implement real-time systems using RTOS
• Enforce deterministic execution, interrupt handling discipline, and timing guarantees
• Take ownership of embedded products - stabilizing existing codebases, driving new feature development, and maintaining long-term reliability across deployed fleets
• Lead board bring-up activities, including hardware validation, driver development, and system initialization
• Collaborate closely with hardware engineers on schematic reviews, PCB bring-up, and co-debugging
• Establish best practices for code quality, testing, and maintainability

What we're looking for (Requirements):

• Strong expertise in C/C++ for embedded systems
• Experience in RTOS-based development (FreeRTOS, Zephy, or equivalent)
• Solid understanding of
• Interrupts, DMA, timers, and low-level drivers
• Deterministic real-time behavior
• Memory management in constrained embedded systems
• Experience with I2C, SPI, UART, CAN/CAN-FD
• Experience with Ethernet-based communication (TCP/IP, UDP, MQTT)
• Experience working with cellular communication modules and modem integration (AT command interfaces, network bring-up, connection management)
• Proficiency using hardware debug and validation tools - logic analyzers, oscilloscopes, multimeter
• Ability to read schematics, interpret IC datasheets, and work effectively at the hardware-software boundary
• Solid Git workflow for collaborative development practices
• Minimum 4+ years of embedded software development experience

Nice to Have (Bonus):

• Experience with embedded Linux systems such as Buildroot, Yocto
• Exposure to ROS2
• GNSS (RTCM, PPP, RTK) application knowledge
• LoRa/LoRaWAN or similar wireless radio communication experience
• System modeling (UML/SysML) experience

Education and Experience:

• B.S. degree or higher in Computer Engineering, Electrical Engineering, or equivalent

• Competitive salary commensurate with experience
• Flexible working hours
• Paid holidays, sick leave, annual leave
• Medical and insurance coverage
• EPF, SOCSO, EIS contributions in accordance with Malaysian statutory requirements

Position Summary

Responsible for the selection, qualification, application, failure analysis and documentation management of components, materials and chemicals together with their supplier evaluation.

Duties & Responsibilities

• Classify, characterize, and manage company-used electronic components, parts, materials, and chemicals as part of an integrated material library.
• Develop component and material selection, qualification, and application guidelines; standardize test methods; and design test plates for common screening and qualification activities.
• Provide technical support on material and component related topics, including datasheet interpretation, alternate part recommendations, application guidance, failure analysis, storage, and handling requirements.
• Support cost reduction initiatives and alternative component sourcing, and address engineering queries (EQ) from suppliers to ensure quality, performance and compliance requirements are met.
• Evaluate emerging technologies, industry developments, and new components, and identify suitable application opportunities for new product development.
• Review product designs to ensure robust and reliable design-in of components and materials both technically and commercially such as lifecycle state, regulation & compliance requirements (e.g. RoHS, REACH, UL, etc.) and supply assurance.
• Lead the root cause analysis of component failures, identify the failure mechanism, and derive countermeasures
• Identify critical and high-risk components within products, develop mitigation plans, and lead reliability and quality validation activities.
• Assess supplier technical capabilities, support supplier selection for key components, and conduct supplier audits or technical visits when required.
• Standardize various technical documents (test plan, reports, guidelines, etc.), craft documentation templates, and optimize the corresponding rules and processes.

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

An integral part of the Love, Bonito value chain, the Omnichannel Operations team, is responsible for coordinating and executing weekly launches, marketplace operations, item master, packing list management and inventory management. The team is also the SAP specialists within the Operations Department and is responsible for order management for local markets. You will be directly responsible for managing orders with vendors, for our country trade partners as well as packing lists to support international expansion, as well as other digital operations within the Omnichannel Operations team.

Main responsibilities :

Packing List Management

• Ensure that the information provided by suppliers in the detailed packing list is correct. Liaise with suppliers to make corrections.
• Track the performance of errors made in the detailed packing list and provide feedback to Sourcing and Production.
• Monthly reports of comparing Purchase quotation and good received to spot any discrepancies on quantities or price, sounding out issues to the production team if any.
• Maintain the repository of all detailed packing lists in a neat and organized manner.
• Create and Update purchase orders in SAP with detailed packing list information in a timely and accurate manner.

Merchandise Operations

• Preparation of order sheet in Airtable for internal country buyers and order sheet management to vendors, in a timely and accurate manner
• Preparation of order sheet for editorial orders , working with creative team and production team on submission
• Updating of launch plan in a timely and accurate manner in order to handover important information to downstream teams
• Optimising processes to improve efficiency and visibility for teams

Assisting in other Omnichannel Operations Tasks

• Support in other Omnichannel Operations tasks in SAP
• Optimising process workflows and working together with SAP consultant to improve task efficiency on SAP

Qualifications & Experience

• Diploma in Economics, Mathematics, Accounting, Business or a related field preferred and interest in backend e-commerce operations.
• Past experience in e-commerce, digital operations, order management and inventory will be a plus.
• Skilled in manipulating and analysing data on Excel or Google Sheets.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.
• Language: Must be able to read and speak Chinese as you will be required to communicate with vendors based in China.

Key Roles & Responsibilities

• Own end-to-end supplier quality performance, including qualification, onboarding, monitoring, and continuous improvement across assigned commodity or suppliers.
• Act as the primary quality interface between suppliers and internal teams including Engineering, Procurement, Operations, and R&D.
• Define and deploy robust supplier quality strategies aligned with business goals, focusing on risk mitigation, cost of poor quality (COPQ) reduction, and supply continuity.
• Establish, track, and continuously improve supplier KPIs (e.g., defect rate, yield impact, responsiveness, audit scores), and drive accountability through regular business reviews (QBRs/MBRs).
• Lead supplier qualification activities, including technical capability assessment, process audits, and quality system evaluation
• Define and optimize incoming inspection strategies based on risk assessment and supplier performance.
• Drive continuous improvement in incoming quality control processes to reduce inspection cost while maintaining quality standards.
• Drive structured problem-solving with suppliers using methodologies such as 8D, DMAIC, and root cause analysis (RCA), ensuring effectiveness and prevention of recurrence.
• Manage Supplier Corrective Action Requests (SCAR), including issuance, follow-up, verification of root cause, and validation of corrective/preventive actions
• Conduct regular on-site and remote audits (process, system, layered process audits), identifying gaps and driving closure of findings.
• Evaluate and approve supplier change requests (process, material, location, sub-tier suppliers) and ensure proper change control, risk assessment, and validation prior to implementation.
• Partner with suppliers to improve process capability (Cp/Cpk), yield, and overall manufacturing robustness through data-driven improvement initiatives.
• Drive early detection and containment of quality issues through implementation of effective incoming quality controls, supplier self-inspection, and FMEA .
• Lead escalation management for critical supplier issues impacting production, ensuring rapid containment, cross-functional alignment, and executive-level communication when needed.
• Develop supplier capability through training, technical coaching, and joint improvement projects to elevate maturity in quality systems and manufacturing processes.
• Ensure compliance with regulatory, environmental, and customer-specific quality requirements across the supply base.
• Drive digitalization and automation of supplier quality processes, leveraging data analytics tools (e.g., Minitab, Spotfire, Power BI) to enhance visibility, predictive insights, and decision-making.
• Translate complex data into actionable insights for both internal stakeholders and suppliers
• Drive IMS activities within department

Contamination Control & Cleanliness Management

• Define and enforce contamination control requirements across the supply base, particularly for critical components 
• Assess and qualify supplier cleanroom environments, including classification, airflow design, gowning protocols, and material handling practices.
• Conduct contamination-focused audits at supplier sites, covering:
• Cleanroom discipline and behavior
• Equipment cleanliness and maintenance
• Packaging and transportation controls
• Drive implementation of contamination prevention controls such as:
• Poka-yoke for handling and storage
• Controlled packaging (vacuum, nitrogen, double-bagging)
• Cleaning and bake processes validation
• Drive supplier capability improvement in contamination control through training, benchmarking, and joint improvement programs.
• Establish data-driven monitoring using analytics tools (Minitab, Spotfire, Power BI) to identify trends in contamination-related defects and proactively mitigate risks.
• Ensure compliance with industry standards and internal specifications related to cleanliness and environmental control.

Get to Know the Team

The Mobility team is an established team responsible for the Transport module in the Grab app. We improve the core transport booking experience. We are made up of experienced and diversified engineers. If you are looking for an opportunity to make it seamless and effortless for millions of users, then you should join our team!

We are working on high throughput, real-time distributed systems that use algorithms and machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best products and experiences to our passengers to increase adoption, engagement and conversion of our services.

We are a distributed team with members spread across Singapore, China, Vietnam and Malaysia at the moment. Our mode of communication is English, both in spoken and written form. Our team has direct end-user contact, and influence on the bottom line for Grab. You will report to our Software Engineering Manager, and you will based onsite in our KL office.

Get to Know the Role

We are looking for a Senior Site Reliability Engineer to provide better stability and operational excellence for Mobility team in Grab. We believe you have professional sysops/infrastructure knowledge and the ability to build comprehensive systems, but if you believe you have what it takes then we'd love to hear from you either way. This role is required because stability and operational excellence is critical to our services. In return, you will produce impacts to Grab's core systems.

The Critical Tasks You Will Perform

• Provide automated solutions for manual tasks and challenges we're facing.
• Manage cloud infrastructure using Infrastructure as Code solution.
• Get involved in deep diagnosis of incidents, and engage with multiple accomplished engineering teams on resolutions.
• Supporting different teams to make long-term infrastructure decisions, provide suggestions for infrastructure optimizations.
• Drive operational excellence practice and help improve reliability, stability and scalability challenges with engineering teams.
• Lead junior engineers to complete projects and help them grow.
• Mentor other engineers, define our technical culture, and help build a fast-growing team.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position sits in our Payments team, a fast-growing part of our organization which offers businesses a suite of payments and collections products in one easy-to-use digital platform. This role will be instrumental in supporting the team's ability to adapt to new challenges, streamline operations, and contribute to the overall efficiency and effectiveness of our compliance processes.

• With relevant Compliance/Payments experience that can hit the ground running to support day-to-day tasks
• Strong team player and willing to take up regional work
• Strong communication and analytical skills
• Take initiative to challenge/improve status quo and be problem solver

For more information on our payments team, kindly visit our website https://www.cardup.co/

What will you do :

• Support regional day-to-day operational compliance tasks including payment approval, customer onboarding (including CDD and EDD) and transaction monitoring
• Conduct and review PEP/sanctions checks and adverse news screening
• Perform suspicious transaction/fraud investigation across markets and suggest next course of action
• Collaborate with different teams, such as sales/cs, finance and engineering team to handle client queries
• Assist in ad hoc project assigned by team leader including periodic account review, platform process improvement project, etc
• Keep informed about industry developments, trends and best practices and assess its effect on operational processes

• Bachelor’s degree in business administration, finance or relevant field
• 2+ years of operations, compliance and/or KYC experience, ideally within financial services or payments industry
• Good knowledge of AM/CFT and onboarding industry processes and fraud trends
• Attention to details and hands on attitude able to complete tasks with tight deadlines
• An analytical mindset with excellent organizational skills
• Strong critical thinking, problem solving and communication skills
• Sound judgment and strong sense of ethics
• Transaction monitoring (i.e. identify suspicious transactions behaviors)
• Fluent in English speaking and writing is a must (can speak/write in Bahasa is a bonus)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.

Interested to know more about us? Learn about our Stories here. equipment/tools to enable high productivity

This is an individual contribution role as a Plating Process Control Engineer in manufacturing engineering operations responsible for monitoring and controlling plating processes to ensure quality and yield targets while implementing process improvements and optimization initiatives. The role encompasses managing plating bath chemistry and refresh schedules, troubleshooting process deviations, conducting statistical analysis to support process changes, and ensuring compliance with contamination control procedures. The engineer is also expected to leverage data analytics and machine learning techniques to establish linkages between Key Process Input Variables (KPIVs) and Key Process Output Variables (KPOVs), enabling predictive process control and data-driven decision making. Key technical competencies include understanding electroplating principles and chemistry, knowledge of semiconductor manufacturing processes, experience with process control systems and data analysis, and familiarity with cleanroom operations and safety protocols. The engineer also participates in FMEA activities, risk assessments, and supports change control processes such as PCN and TECN to maintain operational excellence in plating operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal person for plating facilities related issues, ie plating DI water trend monitoring, LPC and  
• contamination 
• Focal person of plating chemical planning and inventory  
• Focal person for plating pretreatment, strip line, filter change and descaling.  
• Monitor and control plating processes to ensure quality and yield targets
• Implement process improvements and optimization initiatives
• Troubleshoot process deviations and implement corrective actions, which include thickness control, anodic protection
• Troubleshoot line to line variation and implement corrective actions
• Ensure compliance with contamination control procedures
• Participating in FMEA activities and risk assessments
• Monitor and improve plating OEE performance
• Implement process optimizations to reduce speed losses and improve efficiency
• Track and analyze OEE metrics to identify improvement opportunities
• Support implementation of process parameter revisions to enhance OEE
• Identify, define, and document KPIVs and KPOVs for plating processes and establish data-driven linkages between them
• Develop and maintain process monitoring dashboards using data analytics tools to visualize KPIV-KPOV relationships
• Apply machine learning models (e.g., regression, classification, anomaly detection) to predict process outcomes and enable proactive process control
• Collaborate with data engineers or IT teams to integrate manufacturing data from equipment and sensors into analytics platforms
• Utilize statistical process control (SPC) and advanced analytics to detect processes that drift and trigger timely corrective actions

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Job Summary

Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing. They are seeking a customer-focused and operationally strong account management person to oversee service delivery and clientengagement on daily operations. This role serves as the key escalation pointfor clients, ensures SLA and KPI adherence, and drives continuous service improvementthrough strong process governance and team leadership.

Responsibilities

• Serve as the primary escalation point for clients on service delivery matters, ensuring prompt resolution and transparent communication.
• Lead and supervise a small team of junior staff to meet agreed service levels, KPIs,and operational targets.
• Establish, implement, and enforce Standard Operating Procedures (SOPs) to ensureconsistency, quality, and compliance.
• Build and maintain strong client relationships through regular engagement sessions,including the delivery of monthly service performance reports.
• Ensure timely, accurate data reporting and client billing for both internalstakeholders and external clients.
• Drive incident management and closure by implementing corrective and preventiveactions to restore and enhance client confidence.
• Manage minor service and project changes such as asset moves, additions,modifications, and removals.
• Promote a respectful, inclusive, and professional workplace culture, ensuring fairtreatment of employees, subcontractors, clients, and visitors.
• Ensure adherence to company policies including Business Management System, Security,Data Protection, and confidentiality standards.
• Enforce Work Health and Safety (WHS) policies and promote safe work practices andhazard reporting

Requirements

• Diploma in BusinessAdministration or equivalent
• Minimum 1 year of relevant experience, preferably in Service Delivery or Account Management roles
• Basic understandingof Business Process Outsourcing (BPO) services and market landscape; exposure to Grid or related technologies is an advantage.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Experienced in preparing and delivering presentations for business review meetings
• Strong understanding of operational processes with the ability to identify and drive continuous improvement.
• Good organisational, planning, and time-management skills to manage multiple priorities.
• Excellent interpersonal, communication, and stakeholder management skills.
• Ability to work collaboratively in a team-oriented, service-driven environment

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at kaixinnchew@morganmckinley.com for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.

Responsibilities:

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations.
• Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
• Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.

• To formulate maintenance plan for new equipment and machines based on inputs from station owners and suppliers.
• Perform troubleshooting based on troubleshooting guide from station owners and study on eliminating the problem from repeating.
• Liaise with station owners and machine suppliers on continuous improvement.
• To train, coach and develop technicians to handle test stations effectively in the area of troubleshooting and sustaining.
• To manage and ensure all manufacturing documents related to maintenance are being prepared and uploaded accordingly and promptly before release for manufacturing operations.
• To optimize and improve equipment reliability and design.
• To execute related activities to meet key performance indicators of department goals and drive for continuous improvement with realistic goal setting together with the team.
• To evaluate Test Technicians performance according to department and individual goals
• To summarize breakdown report and feedback to line support team for improvement (MTTR and MTBF).
• To execute any other related duties assigned by immediate superior from time to time.

Sales & Business Development

• Achieve agreed sales and contribution targets within the designated territory.
• Develop new business opportunities with support from Business Development Managers, Specification Team, and Technical Service Team.
• Prepare and implement regional sales plans in alignment with the HoD and relevant stakeholders.
• Manage and develop relationships with global and regional key accounts in collaboration with the Key Project Management team.
• Respond effectively to market conditions, competitor activities, and customer requirements.

Planning & Market Intelligence

• Provide sales forecasts, market insights, and inputs for annual budgeting and corporate reporting.
• Determine and implement regional sales objectives with the HoD.
• Communicate product forecasts, including MIN and MAX requirements, to ensure timely product availability.
• Support and execute market studies as required.

Customer & Account Management

• Build and maintain strong customer relationships across geographical boundaries.
• Ensure timely collection of overdue payments from customers.
• Record and update daily sales activities accurately in the company Salesforce system.
• Provide customer, product, and market information to support regional and corporate requirements.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The Role:

The Operations Executive is responsible for the monitoring of order process flow from receiving of order from Seller center to Customer(s) doorstep. He/she will also need to provide insights on the day-to-day activities to ensure that operations will run smoothly.

Your responsibilities will include:

• Generate daily and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems.
• Responsible for all day-to-day operational aspects of the retail inventory management, monitor of ordering issue, and other key related to ecommerce operations.
• Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights.
• Support teams in defining business processes, developing operational roadmaps, and associated system requirements.
• Coordinate with the warehouse to ensure successful execution of fulfillment, orders and processes to accommodate client needs and requests.
• Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution.
• Perform other relevant duties according to the business needs.
• Support processes to ensure all aspects of the ecommerce operations run smoothly

What we are looking for - the ideal profile

• University degree in any related field
• 1-2 years of experience in Operations, Fulfillment, Supply chain or any related fields
• Good attention to details and good ability to analyze data
• Thrive in a fast-paced start-up and Ecommerce environment

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
  
  

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

Operational Core Responsibilities

1. Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.

2. Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third-party support schedules.

3. Provide on-site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.

4. Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.

5. Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.

6. Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc.

7. Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.

8. Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.

9. Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.

10. Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and regulatory best practices.

Department Support Roles

1. Mentor and coach Engineer and Technician to improve technical competencies, task ownership, and work quality. Lead by example in field behaviour and problem-solving approach.

2. Assist in onboarding new field staff, delivering training on safety, standard tasks, and use of checklists or mobile apps. Support cross-division technical sharing if required.

3. Identify recurring issues or workflow inefficiencies. Recommend updates to checklists, SOPs, or job plans based on field feedback and lessons learned.

4. Provide technical input and documentation support for equipment failure investigations, including photo records, test results, and historical data.

5. Participate in high-priority maintenance or rectification works across other divisions/regions upon assignment by HOD.

6. Maintain professional relationships with clients, address operational concerns, and follow up on technical issues with support from the Customer Service and Commercial teams.

7. Act as the regional technical focal point for assigned accounts, building trust through consistent performance and communication.

8. Support technical risk reviews and provide site inputs during pre-project assessments or inter-departmental coordination meetings.

• Bachelor’s degree in Electrical Engineering or equivalent from a recognized institution.
• Possess 3 years of experience in project management, construction, or operations & maintenance of rooftop solar PV system.
• Possess valid CIDB Green Card and Working at Height certification.
• Advance understanding of rooftop solar PV systems, including design, components, troubleshooting, and compliance with performance and safety standards.
• Good understanding in Job Method Statement, HIRARC preparation for high risk working environment.
• Ability to prepare preventive and corrective maintenance schedules, oversee field service teams, and ensure timely, quality execution aligned with SLAs.
• Clear written and verbal communication skills to coordinate with internal stakeholders and document maintenance results through accurate technical reports.
• Strong interpersonal and communication skills for mentoring, client engagement, and inter-departmental collaboration.
• Proven capability to lead and guide technicians and assistant engineers in daily operations, training, and field discipline.
• Demonstrates high accountability, professionalism, and readiness to take initiative under limited supervision.
• Ability to evaluate issues on-site and make appropriate technical and operational decisions with sound judgment and proper escalation when required.
• Familiarity with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and adherence to regulatory and internal safety standards.
• Commitment to following SOPs, maintenance operating standards (MOS), and company procedures consistently.

• Responsible in SMT paste printing and glue process to develop, optimize processes for new product introduction/ development and sustaining product engineering activities based on proper studies (e.g. Design of Experiment, risk assessment, equipment & process capability).
• Generate and maintain the standardized work documents.
• Ensure that the respective area workstation and system are well maintained in operation condition.
• Define equipment preventive maintenance plan in close collaboration with maintenance team. Provide training on machine maintenance, operation and processes when necessary.
• To assist in major machine breakdown troubleshooting.
• To participate in new product development discussion and contributes ideas and comments for PCB assembly and process technology.
• To participate, setup and review traceability for respective area and improve timely.
• To be the Data Owner of the processes under care and set-up of a proper Data Management for Data Visualization and Analytics.
• Responsible for process & yield improvement, cost reduction and cycle time reduction. Apply statistical method, systematically problem-solving tools (e.g. fault tree analysis, 3x5xwhy, DOE, 6- Sigma, Kepner Tregoe) or management tool (e.g. System CIP) to get desired results.
• To work closely with CoC (Centre of Competence) team to comply, standardize and improve processes via PFMEA and VVts/DMDs.
• Conduct equipment capability studies and evaluate processes. If needed, prepare ROI analysis and arrange supporting purchases.
• To achieve the department goal through continuous process improvement activities.
• Provide support in process and line audits, technical advice request from project team.
• Product engineer for the model assigned
• Any other assigned by immediate supervisor from time to time.