Total 14,454 module manager job vacancies in Hong Kong

Responsibilities

• Oversees the end-to-end service, maintenance, and installation of physical security systems
• Managing a team of service engineers, driving project delivery, and serving as the primary client liaison for technical operations and customer satisfaction.
• Supervise a group of service engineers.
• Set performance targets, manage resource allocation, and support career development.
• Oversee security equipment installation, testing, commissioning, and system programming per required standards.
• Prepare service scopes and develop project plans.
• Act as the primary contact for client representatives on all service and maintenance matters.
• Manage customer expectations, escalations, and satisfaction.
• Identify opportunities to improve technical capabilities and operational procedures, ensuring all work complies with workplace safety standards.

Requirement

• Min Diploma in Electrical/Mechanical Engineering, Computer Science, or equivalent.
• Min 6 years of demonstrable success in a technical leadership role, ideally within the Security and CCTV sector.
• Hands-on experience in security system configuration, application programming, and integration with third-party systems is an advantage.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Oversee assigned projects to ensure completion on schedule and within budget.

• Develop and monitor project schedules, including critical path planning.

• Coordinate with subcontractors, consultants, and clients to resolve technical and site issues.

• Supervise construction works and ensure quality standards are met.

• Track project progress and prepare reports for management and stakeholders.

• Attend and present updates during project meetings.

• Organize and chair site coordination meetings with subcontractors, nominated subcontractors (NSCs), and suppliers.

• Perform other project-related duties assigned by management.

Requirements

• Degree in Civil Engineering.

• At least 6 years of experience in civil, structural, and architectural works.

• Experience managing landed house projects is preferred.

• Ability to provide a summary list of projects previously managed.

• Proficiency in:

  • Microsoft Excel

  • Microsoft Word

  • Microsoft PowerPoint

• Knowledge of: (Advantageous)

  • AutoCAD

  • Microsoft Project

Job description

Overview:

The Marketing and Admissions Manager is responsible for recruitment and analyzing the applications of prospective students based on the school’s admission standards. He/she is also expected to answer enquires parents have regarding admissions and thus must have excelling communication skills and professionalism. He/she leads the marketing for the school collaborating with partners to promote the school through digital marketing, promotional materials and events, social media and the school website.

Key Areas of Responsibility:

• Organise and conduct school tours for prospective parents, ensuring the maintenance of high quality customer experience at all times;
• Effectively participate in initiatives to drive student recruitment and enrolment opportunities (including after-hours on evenings and weekends);
• Recruitment and analysing of prospective student applications;
• Filtering and categorisation of applications;
• Able to have a clear understanding of the school’s policies and standards in regards to admission, and follow accordingly;
• Point of contact for prospective families from enquiry to enrolment of new students;
• Record and report accurate information on the entry process of students
• Liaise and build positive relationships with various stakeholders and prospective parents of the school
• Initiative to regularly follow-up on prospective parents via email, telephone, social media and in person;
• Cascade relevant information in a timely manner to colleagues;
• Support key school orientation and recruitment events;
• Ad-hoc responsibilities as prescribed by Management
• Produce an annual marketing plan
• Collaborate with marketing partners to promote the school and coordinate the preparation of related articles and materials.
• Collaborate with digital marketing partners.
• Coordinate social media presence for the school.
• Collaborate with the Principal and Deputy Principal to produce marketing materials and collaterals.
• Ensure the school website is up to date and provides a dynamic experience for visitors.

Requirements:

• Degree with at least 8-10 years of relevant working experiences
• Experience within a customer-centric, transaction-based administration process an advantage.
• Familiar with private education and have some understanding of the local community in Singapore.
• Strong initiative to follow-up on prospective parents.
• Affinity with and interest in Education.
• Warm and friendly nature, unflappable under pressure.
• Attention to detail.
• Excellent communication and organisational skills
• Good team player.
• Computer literacy and Social Media Savvy.
• Excellent written and oral English communication skills
• Ability to understand and converse in other languages will be advantageous.

Website: https://www.invictus.edu.sg/

Job summary

Seeking a dynamic team player to lead student enrolment, admissions, and drive school marketing.

Key selling points

• Career Progression
• Diverse and Inclusive Work Environment
• Medical Insurance coverage & Dental benefits

AWS Security Incident Response is looking for a Security Manager who combines deep technical expertise in security operations with the leadership judgment to drive a team through a fundamental transformation — from human-driven investigation to AI-native security operations. You will own operational excellence for a global team of security engineers and data scientists, engage directly with customer security executives during high-severity incidents, and drive the response-to-automation flywheel that makes the service smarter with every investigation.

The AWS Security Incident Response team provides 24/7 security response through a follow-the-sun operating model. The service combines automated triage workflows, AI-powered investigation agents, and human security analysts to respond to threats across customer AWS environments at massive scale. Our AI systems autonomously resolve the majority of routine investigations within minutes, allowing engineers to focus on complex threat analysis, proactive hunting, and customer engagement. We treat every investigation as a confirmed security incident until the data proves otherwise.

Based in Singapore, this role also contributes part-time capacity to a strategic AWS engagement in the region that brings together cybersecurity, data engineering, and AI/ML to support large-scale threat detection and response capabilities.

Internal job description

Basic qualifications

• 5+ years of managing and developing teams experience
• 5+ years of progressive work within a software security team or related operating environment experience
• Bachelor's degree in Computer Science, Information Security, or a related field
• Knowledge of security of web services, video content protection technologies, cryptography, network security protocols and operating system security
• Experience in managing and developing teams
• Experience in progressive work within a software security team or related operating environment
• Experience applying threat modeling or other risk identification techniques or equivalent

Preferred qualifications

• information security professional certification (SANS GIAC, CISSP etc.)
• Master's degree in Computer Science or a related field
• Knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques
• Experience managing remote team members

Role Description:

The main objective of the Sales Account Manager (SAM) is to hunt for and develop new accounts in addition to the current customer pool, increase market share by implementing sales and marketing strategies for related product/service lines, and achieve sales and profit goals in Singapore. The SAM is expected to utilize their knowledge of the business and external contacts to expand and deliver profitable initiatives for the organization.

Key Responsibilities:

• Achieve the agreed monthly/quarterly/yearly sales and/or profit goals
• Contribute to the development and implementation of sales strategies and tactics for products/services, new markets and new applications
• Work with Sales/BD Managers and Technical Account Managers to ensure that all possible actions are taken to secure business in competitive situations
• Share market knowledge and customer feedback with the Senior Management, Sales and Marketing teams.
• Report timely to line manager including written reports as requested, and documentation of sales activities via CRM system. Sales Account Manager (SAM) will be responsible for implementing sales and marketing strategy and tactics for related product/service lines to achieve sales and profit goals in Singapore
• Introduce GenScript to new markets – Industrial/Academic/Government institutions
• Drive business expansion in collaboration with the inside technical support team (TAM)
• Build a business reference network for business expansion
• Work through channel partners and key customers to achieve the sales targets
  

Qualifications:

• Bachelor’s degree or above in Biology / Life Science related disciplines
• At least 1 year of hands-on lab experience preferred; Life science research, molecular biology or related research experience is a plus)
• Knowledge of the Biological and CRO market with an emphasis on one or more of the following: Gene Synthesis, Protein, Peptide, BioAssay, Antibody or Cell Line, Products, and
• Socially active within the network of the life science industry.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to work independently or within a team and drive to succeed in an international business environment.
• Ability forecast sales accurately within the territory
• Highly self-motivated with a winning spirit

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager – JAAN by Kirk Westaway

Key Responsibilities

Deliver Exceptional Michelin-Star Guest Experiences

• Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.
• Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.
• Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.
• Build strong relationships with returning guests, VIPs and loyalty members.

Oversee Fine Dining Operations

• Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.
• Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.
• Uphold the highest standards of presentation, cleanliness, food safety and operational excellence.
• Conduct daily briefings, coaching sessions and ongoing service training.

Drive Business Performance

• Monitor labour productivity, operating costs and revenue performance to achieve financial targets.
• Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability.
• Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.

Lead, Develop & Inspire the Team

• Coach, mentor and develop service professionals to deliver consistent world-class hospitality.
• Foster a culture of accountability, teamwork and continuous learning.
• Support recruitment, talent development and succession planning within the outlet.

Collaborate as a Hotel Leadership Partner

• Work closely with internal departments to ensure seamless operations and exceptional guest experiences.
• Champion workplace safety, compliance and luxury service standards.
• Act as a role model and ambassador for JAAN, Fairmont Singapore and Swissôtel The Stamford.

Qualifications

• Diploma or Degree in Hospitality Management or a related field.
• Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.
• Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.
• Passion for delivering exceptional guest experiences and luxury service standards.
• Strong leadership, coaching and team development capabilities.
• Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.
• Highly organized, detail-oriented and able to thrive in a fast-paced environment.
• Strong problem-solving, decision-making and conflict resolution skills.
• Commercially aware with an understanding of operational and financial performance.
• Proficient in Microsoft Office applications.
• Self-motivated, adaptable and committed to continuous learning and professional growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Us

Shugar Prestige is a premium beauty and nail salon located in the heart of Orchard Road. We are dedicated to delivering exceptional customer service, professional beauty treatments, and a luxurious experience for our clients.

Job Overview

We are seeking a proactive and customer-oriented Assistant Branch Manager to support daily operations, ensure service quality, and lead our team to achieve business targets. The ideal candidate will have a passion for the beauty and nail industry, strong people management skills, and the ability to create a welcoming environment for both customers and staff.

Key Responsibilities

Assist the Branch Manager in overseeing daily salon operations

Supervise and motivate staff to achieve service and sales goals

Manage appointment schedules and ensure smooth workflow

Handle customer feedback and resolve service issues promptly

Monitor inventory levels and coordinate product orders

Maintain cleanliness, hygiene, and service standards in line with company policies

Assist in staff training and performance evaluations

Support marketing and promotional activities to drive customer engagement

Requirements

Minimum 2 years of experience in beauty, nail, or retail management

Strong leadership and team management skills

Excellent customer service and communication abilities

Ability to work retail hours, weekends, and public holidays

Good organisational skills and attention to detail

Proficiency in Microsoft Office and basic POS systems

Experience in beauty/nail services is an advantage

What We Offer

Competitive salary with performance incentives

Staff discounts on beauty and nail services

Career growth opportunities within a premium salon brand

Supportive and dynamic work environment

Whatsapp: +65 9858 0286

In B2Bfinancial services, particularly across Asia-Pacific, in-person engagement is a primary driver of trust, executive access and commercial progression. Events are a core pillar of our B2B marketing strategy - supporting executive positioning, product storytelling and targeted account development.

In this role you will own the planning, execution and optimization of Banking Circle’s event strategy across the region and ensure our APAC presence is commercially targeted, brand-consistent and aligned to global strategic priorities.

We offer a hybrid work model for our employees to allow for flexibility and productivity. However, we do expect you to spend most of your time in the office to build community and efficiency in the team.

Responsibilities:

·        Develop and execute a structured APAC events roadmap

·        Partner closely with regional sales leadership to align event strategy with pipeline priorities

·        Advise on priority association memberships and industry forums

·        Identify speaking opportunities aligned to key industry themes

·        Lead execution of regional conferences, roundtables and hospitality events

·        Apply ABM principles to ensure targeted, high-quality invite strategy

·        Ensure all events reflect Banking Circle’s brand and positioning standards

·        Translate global campaigns and messaging into relevant APAC activations

·        Deliver post-event analysis and measurable commercial outcomes

The ideal candidate will have 7-10years’ experience in B2B fintech or financial services marketing.

You understand the APAC fintech andpayments landscape and knows which associations, forums and conferences carryinfluence. You can advise our sales team on where Banking Circle should – andshould not – be present, and you have awareness of current industry topics andcan identify relevant speaking opportunities.

You operate with a campaign mindset,translating global messaging into local nuance and bring structure tohospitality and networking initiatives across diverse markets.

Finally, you execute with precision while maintaining brand standards.

Banking Circle is an international company. Our internal workforce consists of over 50 nationalities, and our clients and partners are located all over the globe.

·        Degree in Information Technology, Computer Science, Engineering, or a related field.

· Minimum 5–8 years of experience in service delivery, operations management, or technical support environments.

· Experience managing mission-critical systems or large-scale enterprise platforms.

· Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

· Strong experience in incident management, problem management, and customer handling.

· Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

· Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

· Strong analytical, troubleshooting, and coordination skills.

·        Excellent communication and stakeholder management skills.

Role purpose: Support the daily operations of the Singapore Finance & Reporting function and provide analysis on sales and profit variances for the trading business, ensuring accurate and timely reporting and strong internal controls.

Key Responsibilities

• Oversee end-to-end accounting operations, including Accounts Payable (AP), Accounts Receivable (AR), billing, matching, and month-end cut-off (including goods-in-transit).
• Own and manage the month-end, quarter-end, and year-end closing process, including close calendar, schedules, and timely submission of reporting packs (e.g. Hyperion).
• Prepare and review monthly management reports, forecasts, and variance analysis(P&L and Balance Sheet) to support business performance discussions.
• Support credit control activities, including adherence to credit policies/approval matrix, AR follow-up, and credit insurance renewals and administration.
• Coordinate statutory and group reporting requirements, and support audits including journal/audit adjustment review and IFRS-to-FRS reconciliation.
• Support budgeting activities, including sales and raw materials planning inputs, budget preparation, and explanations to stakeholders as required.
• Manage tax and compliance activities including quarterly GST preparation, supporting corporate tax computations, tax provision calculations, and responding to IRAS queries (data support).
• Oversee key cash management controls, including bank reconciliation review, cashflow forecast review, and backup support for payment processing.
• Maintain finance master data governance for GL/accounting; partner with IT to resolve system issues and drive process automation improvements (e.g., M3, Power BI).
• Maintain and improve finance policies, SOPs, and internal controls; identify and implement continuous improvement opportunities.
• Provide day-to-day guidance and supervision to the AP/AR support team and Senior Accounts Executive, with progressive expansion of responsibilities.

Note: Responsibilities may be adjusted as required to support business needs.

4 year contract 

Immediate role 

about the company

Our client is a prominent international real estate development and construction firm recognized for its extensive portfolio of large-scale infrastructure and commercial property projects. They maintain a leading market standing in the region, focusing on sustainable urban development and excellence in engineering and project execution.

about the job

This is an exceptional opportunity for a Commercial and Contracts Lead to spearhead cost optimization and contractual compliance for major development projects, offering a contract with a monthly salary ranging from S$/8000 to S$/10000.

• Direct the complete project lifecycle commercial management, focusing on pre-contract risk reduction, post-contract expenditure monitoring, and complex claims mitigation.

• Supervise the comprehensive evaluation of tendering documentation to isolate financial liabilities and structure robust cost analysis for corporate bidding submissions.

• Manage industrial variations registers, analyze extensions of time, and conduct forensic assessments of loss and expense or liquidated damage submissions.

• Formulate detailed cash flow projections, track regional budget allocations, and implement rigorous cost control measures to maintain target financial margins.

• Align commercial strategy with field operations by advising cross-functional project teams on contract interpretations and the financial impacts of scope variations.

skills and experience required.

• Bachelor’s degree in Quantity Surveying or relevant fields.

• 10 years experience in commercial operations or contract management, with at least 5 years operating at a management tier.

• Documented background within engineering consultancy, project management environments, or international construction groups.

• Active competence across both pre-and post-contract life cycles, including forensic investigation of project delays, claims substantiation, and entitlement reviews.

• Strong engagement capabilities to negotiate complex variations with external stakeholders and draft formal contractual correspondences independently.

Please click on the 'apply' button to apply online. For more information, please reach out to Wai Ling Tai. (EA: 94C3609 /  R1110392  )

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base.

Key Responsibilities

1. Product Strategy & Roadmap
3. Define and maintain the product roadmap for defence electronics (e.g. mission computers, platform comms electronics, sensors, C2 electronics).
4. Align product direction with defence capability requirements, platform roadmaps, and long-term support strategies.
5. Develop products with unique selling points while addressing emerging technology trends (AI, open architectures, modular electronics) relevant to defence platforms.
6. Market Research and Opportunity Identification
8. Define target customer segments and map ecosystems to establish strong market links.
9. Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR).
10. Report on relevant market trends and competitive landscapes across various sectors.
11. Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon.
12. Go-to-Market (GTM) Strategy Development
14. Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies.
15. Cultivate strategic channel-based partnerships and relationships to magnify market reach.
16. Identify and monitor emerging electronics technologies relevant to defence platforms (e.g. AI accelerators, open‑architecture electronics, advanced sensors, secure processors).
17. Establish early technical engagement with technology providers prior to formal programme insertion.
18. Channel Strategy Development
20. Define the go-to-market strategy for channel partners.
21. Identify target markets and partner profiles (distributors, resellers, system integrators).
22. Align channel strategy with overall product roadmap and business objectives and defence capabilities needs.
23. Product Development Lifecycle Management
25. Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives.
26. Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment.
27. Forge commercial partnerships with industry stakeholders.
28. Technical Feasibility Studies
30. Assess the resource requirements for product development, including skilled labour and manufacturing capabilities.
31. Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion.
32. Comprehensive Risk Assessment
34. Identify any potential operational barriers, including regulatory approvals and customer adoption issues.
35. Evaluate competitive risks, including threats from existing players and new market entrants.
36. Analyze customer demand fluctuations and market variations that may impact overall projections.

Qualifications and Experience

A degree in Engineering, or a related field is required.

>7 years of experience in defence, aerospace, or high‑reliability electronics systems.

Proven experience in product management, particularly in managing electronics or embedded systems on defence platforms, is preferred.

Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels.

Ability to travel on short notice for business needs.

Please send your resume to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Overall Job Objectives:

We are looking for a reliable and innovative Assistant Restaurant Manager to support the daily operations of our branch. In this role, you will assist in ensuring quality service, profitability, and a memorable dining experience for our guests. You’ll be responsible for managing operational records, addressing customer feedback, and fostering collaboration between team members.

Candidate must be very personable who is well capable of running a fast-paced operation doing 2-3 turns for each meal period while building long lasting relationships. They must have a stable experience of minimum 2 years in all their past roles as we are building a team for the long run. They must be good at proposing ideas to senior management or shareholders and leverage their ability to convince the team to follow through.

Core Responsibilities:

• Mainly assist the Restaurant Manager in overseeing and managing the branch.

• Keep detailed records of daily, weekly and monthly costs and revenues

• Manage and store vendors’ contracts and invoices

• Monitor compliance with safety and hygiene regulations

• Coordinate communication between front of the house and back of the house staff

• Gather guests’ feedback and recommend improvements to our menus

Job Specifications:

• A Bachelor’s Degree in any field (hospitality-related fields are a plus).

• Prior experience as a Restaurant Assistant Manager or in a similar role within the hospitality industry.

• Strong leadership, communication, and customer service skills.

• Excellent conflict resolution and team management abilities.

• Availability to work within the restaurant’s operating hours, including weekends and holidays.

Key Deliverables:

• Overseeing daily operations to ensure smooth functioning, profitability, and a high-quality dining experience.

• Maintain accurate records of costs, revenues, vendor contracts, and invoices, ensuring compliance with safety and hygiene regulations.

• Facilitate seamless communication between front-of-house and back-of-house staff, fostering collaboration and efficiency.

• Address guest feedback courteously, resolving issues promptly, and recommending menu or service improvements based on insights.

• Support staff scheduling, payroll oversight, and training initiatives, promoting a positive and productive team environment.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

https://initia.sg/.

APPLY NOW! 

About Us

Jestac Pte Ltd is a trusted 3M Authorised Distributor and a recognised leader in architectural and interior solutions, backed by over 33 years of industry experience. We specialise in high-quality window films, decorative vinyl films, and glass finishes. Join us and be part of a team that transforms spaces while enhancing building performance and maintenance efficiency.

Your Role

The Sales Account Manager plays a key role in managing and growing existing client accounts while supporting project-based sales activities. This position focuses on strengthening long-term client relationships, ensuring customer satisfaction, and driving repeat business through effective account management and coordination with internal teams.

Key Responsibilities

Account Management & Client Engagement

• Manage and maintain relationships with existing clients, particularly Interior Designers and Contractors.
• Understand client requirements and manage expectations with appropriate product solutions and recommendations.
• Introduce new products and customization of solutions.
• Identify opportunities for up-selling and cross-selling within assigned accounts.
• Manage Tenders and Projects with the assistance of a Quantity Surveyor and Project Team
• Attend site meetings and maintain regular communication with clients throughout project life cycles.
• Monitor account performances and identify growth opportunities.
• Generate leads within existing accounts and through client referrals.
• Participate in industry events, trade shows, and networking sessions to maintain market presence.

Requirements

• Experience with account management, client servicing, or project-based sales, within the Building, Architectural and Interior Design industry.
• Experience working with Tenders with contractors is preferred.
• Familiarity with building or architectural materials; experience in specifying materials to consultants is an advantage.
• Strong interpersonal and relationship-building skills, with ability to manage and grow customers / stakeholders relationship.
• Organised, Detailed, Competitive and Passionate about Achievement.
• Good communicaiton, presentation and negotiation skills.
• 5 days work week.

What We Offer

• Good Basic & Attractive Quarterly Incentives.
• Transport allowance provided for own vehicle.
• Medical Insurance and Dental Benefits
• Annual Company Trip.

Duties & Responsibilities

• Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
• Gathers customer information thoroughly and effectively, accesses and satisfies client demands
• Educates the salon customers based on their real needs during their visit to the shop
• Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
• Maintains a positive, empathetic, and professional attitude toward customers at all times
• Attends to and communicates promptly to address customers’ queries at the most excellent approach
• Acknowledges and resolves customer feedback and concerns
• Knows products inside and out to answer product queries
• Communicates and coordinates with team and management
• Ensures customer satisfaction and increases customer retention
• Gathers customer satisfaction levels and feedback on customer services for continuous improvement
• Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate