Total 20,372 it manager job vacancies in Hong Kong

Job Summary:

• To manage the Operation Service Support (OSS) team and all SSG IT Infrastructure activities (global & local)
• To work with other Sections, Departments, and Siltronic Site Managers to meet the company objectives
• To guide and supervise team members and establish necessary training for individuals under his responsibility
• To assist Head of Department in managing and controlling of IT-Infrastructure budgets
• To make sure that all the systems under his/ her responsibility works well and are maintained in the desirable way- technically and economically
• To jointly set the local IT Infrastructure priorities, taking considerations of business needs and global objectives
• To jointly formulate local IT Infrastructure with Global Service Managers and to execute the defined global strategies
• To be part of IT-International organization and ensure effective and necessary communications with the rest of Siltronic sites

Job Responsibilities:

• Planning and coordination of new deployment, life cycle management, system support, & application maintenance for all IT Infrastructure components.
• Coordination and quality control of system design, development, testing, deployment, documentation, and training.
• Coordination with Business units on their needs and set working priorities based on allocated budget and resources.
• Establishment of sound working procedures for the best practices of the team.

Job Requirements:

• MS/BS EE or CS, at least 6 years of experience in IT Infrastructure
• Good communication skills
• Good skills in writing and documentation
• Good team player
• IT Infrastructure related Knowledgeable and experience in LINUX (SuSE), Windows, WAN/LAN
• Experience in project management, vendor management and e-commerce projects

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Associate IT Project Manager | Agile

• Working Hours: Mon–Fri
• Location: Central
• Remuneration: Up to $5,500 + AWS

Join our dynamic team as an Associate IT Project Manager, supporting digital transformation and technology initiatives across the organization. You will assist in managing Agile projects, coordinating with cross-functional teams, and contributing to IT audits and compliance efforts.

Key Responsibilities

• Assist in planning, coordinating, and delivering IT projects within scope, timeline, and budget.
• Support the preparation of project documentation, including business cases, schedules, and status reports.
• Work with vendors and internal stakeholders on system implementation and procurement activities.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Monitor project progress, highlight issues or risks, and support mitigation planning.
• Help track project budgets and ensure proper financial documentation.
• Coordinate with teams and auditors to support IT audits and compliance requirements.
• Maintain clear communication with stakeholders to report project updates and outcomes.
• Contribute to process improvements and promote Agile and project management best practices.
• Collaborate closely with technical and business teams to ensure smooth project execution.

Requirements

• Degree or Diploma in Computer Science, Information Systems, IT, or a related field.
• 1–3 years of experience in IT project coordination or project management.
• Familiarity with Agile methodologies (Scrum, Kanban, etc.).
• Understanding of IT governance, controls, or audit processes is an advantage.
• Strong communication, organizational, and stakeholder management skills.
• Eagerness to learn and develop within a collaborative, fast-paced environment.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

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Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Job Description

Technical Support & Training

Serve as the primary point of contact for resolving hardware, software, and network issues.
Deliver timely troubleshooting and provide end-user training on new systems and applications.

IT Infrastructure, System & Network Management

Install, configure, and maintain servers, networks, and IT systems (on-premise and/or cloud).
Manage and monitor network infrastructure (routers, switches, firewalls) to ensure peak performance.
Execute regular system maintenance, including updates, security patches, and data backups to guarantee business continuity.
Ensure disaster recovery and business continuity plans are in place and tested.
Ensure network security policies and compliance standards are upheld

Software & Cybersecurity Compliance Management

Oversee the installation, configuration, and deployment of software solutions.
Maintain strict adherence to software licensing agreements and internal security protocols.
Implement and enforce IT security policies, procedures, and controls.
Monitor systems for vulnerabilities, threats, and unauthorised access.
Conduct regular security audits and risk assessments.
Ensure compliance with relevant regulations and standards.

Project Collaboration

Actively participate in IT migrations and system upgrades.
Liaise with various departments to translate business requirements into technical solutions while documenting project progress for management.
Evaluate and recommend new technologies to improve efficiency and scalability.

Automation, Programming & Process Optimisation

Analyse existing business and IT processes to identify opportunities for automation and efficiency improvements.
Create and maintain advanced Excel solutions, including macros (VBA), dashboards, and data processing tools to streamline reporting and workflows.
Develop scripts and tools using languages such as PowerShell, Python, or Bash to automate system administration and operational tasks.
Collaborate with a cross-functional team to digitise manual processes and improve productivity.

Lifecycle Asset Management

Manage the full lifecycle of IT assets, from procurement and inventory tracking to the secure disposal of obsolete hardware.

Experience in ESG / sustainability management, monitoring & reporting would be an added advantage.

Requirement: 

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 5-8 years of relevant experience in IT support, infrastructure, or automation roles.
• Comprehensive technical expertise across hardware, software, operating systems (Windows/Mac), and network administration/security. 
• Experience with cloud platforms (e.g., AWS, Azure, or Google Cloud).
• Strong knowledge of networking concepts (TCP/IP, VLANs, VPNs, firewalls).
• Advanced proficiency in Microsoft Excel, including VBA/macros, data modelling, and reporting automation.

• Excellent problem-solving, communication, and organisational skills. 

• Ability to work independently and manage multiple tasks with attention to detail. 

• Knowledge of SAP & Experience in ESG / sustainability management, monitoring & reporting would be an added advantage.

Job description:

• Lead and manage the IT department, providing guidance, support, and technical assistance to ensure smooth daily operations.

• Manage IT vendors and procurement, including negotiating contracts, evaluating solutions, and ensuring cost-effective purchases.

• Oversee and maintain IT infrastructure, including system upgrades, maintenance, migrations, performance monitoring, and outage planning.

• Drive technology improvement initiatives by identifying and implementing solutions that enhance efficiency, productivity, and cost savings.

• Ensure IT security, compliance, and governance through policy enforcement, security monitoring, audits, and best-practice implementation.

• Manage IT assets, budgets, and licensing, including budget planning, expense verification, software renewals, and resource allocation.

• Support organizational development and administration by coordinating IT training programs, preparing audit documentation, attending professional training, and assisting with ad hoc administrative tasks.

Job Objectives

• Support local and global IT Incidents and Service Requests
• Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved
• Assist our colleagues in Infrastructure & Operations on tasks where hands are needed
• Provide IT technical support to users including installation, configuration, maintenance
  and troubleshooting.
• Manage equipment RFQ and procurement, ensure asset management is done according to our processes
• Manage inventory and IT assets
• Pick up, resolve, update, close incidents and service requests tickets.
• Support IT problem management and Change Requests.
• Ensure that IAM (Identity and Access Management) activities are done with proper attention and care
• Capture and share knowledge through written Knowledge Article
• Work closely with the different Service Desks within the organization of Airbus
• Provide familiarization training to business users in regards to IT tools, devices and services.
• Contribute to constantly improving service delivery, processes and procedures workflow.

Job Responsibilities

• Handle primarily complex IT issues/requests, and ensures feedback is given to junior IT Supporters, on how to approach less complex issues
• Ensure that users get technical problems resolved as soon as possible
• Ensure that users are running on a stable and supported PC environment 
• Ensure that Satair has a stable and updated user platform that fits the overall business requirements
• Manage client software composition and version through official tools
• Monitor automatic jobs and resolve or escalate any issues
• Monitor hardware and interfaces to external parties
• Manage software and ensure that Satair has paid for all licenses in use
• Manage printer setup and other peripheral equipment and support it
• Manage PC security and access control including security on portable PCs, virus check, disk encryption etc.
• Ensure procurement of IT equipment
• Keep hardware and software register updated
• Ensure management of PC pool and other lending equipment
• Actively participate in regional activities identified and described by central IT
• Ensure availability in the 24/7 IT Support
• Take part in, drive and complete at least 1 project and initiative of various complexity successfully according to the expectations from management and other stakeholders
• Other duties as assigned

Secondary Responsibilities

• Foster and advertise the outside/in perspective - not only for him or herself, but also for the team as a whole
• Own and lead at least two additional areas of responsibility, related to specific areas in the IT Support that needs special attention, (i.e. CMDB and Knowledge Management), which is led and managed successfully and according to the expectations from management and other stakeholders
• Facilitate training and knowledge sharing sessions both internally and externally, if required related to the additional areas owned
• Follow and promote the processes, procedures and work instructions related to Incident, Problem, Request Fulfillment and Knowledge Management and provides assistance if required to colleagues
• Support the HO in ensuring successful onboarding/ training of new team members.
• Lead incident response and root-cause analysis
• Participate in troubleshooting and solving issues on the central IS/IT solution
• Assist staff with advice and guidance in the use of the Satair’s systems
• Prepare and create documentation for Satair systems 
• Participate in the technical documentation of Satair’s IT set-up and operational procedures
• Participate in improving the service to the organization
• Participate with input to improve the stability of the IT solution
• Raising Problem Tickets for investigation

Job Requirements

• Bachelor’s Degree  or 3+ years experience within IT Support
• ITIL Foundation certified (v3 or v4)
• Used to working in an IT Service Management (ITSM) tool
• Work experience with Microsoft Active Directory
• Broad understanding of IT (hardware, software, network, communication)
• Printer troubleshooting and Print Management
• Experience with IT Asset Life Cycle Management (CMDB - Configuration Management Database)
• Experience with writing documentation, as this experience will be required when writing knowledge articles.
• Familiar with network topics such as DHCP (Dynamic Host Configuration Protocol), and DNS (Domain Name System)
• Written skills that demonstrates structure
• Customer-minded
• Strong team player with excellent communication skills
• Good analytical skill; ability to see the bigger picture and derive mid to long term recommendations on way forward
• Ability to balance and align varying interests, build successful relations across functions and with all stakeholders
• Diplomatic sense and open/‘out-of-silo’ mind-set
• Ability to work in an international context
• Ability to articulate to both technical and non-technical audiences
• Ability to organize, manage multiples priorities and work well under pressure
• Independent, patience and willingness to learn
• Self-motivated, proactive, self-discipline with a service mindset
• Act as a role model for the other colleagues in the IT Support

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

About SKtes

SKtes is a global leader in secure and sustainable technology lifecycle management services. From secure IT asset disposition to advanced materials recovery, our approach is built on a simple principle: extending the value of resources while minimising environmental impact.

Our long-standing commitment to responsible recycling has delivered meaningful impact—supporting circularity, reducing landfill waste, and enabling organisations to meet both sustainability and data security goals. We believe that responsible recycling today is critical to sustaining tomorrow.

Job Summary

We are seeking a proactive and hands-on IT Infrastructure & Support Engineer to support and maintain our organization’s IT systems and infrastructure. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our IT environment while providing technical support to users.

Job Responsibilities

• Manage user accounts, access rights, and device provisioning

• Administer and maintain servers, storage systems, network equipment, and cloud services

• Support Microsoft 365, collaboration platforms, and business applications

• Provide technical support for hardware, software, and network-related issues

• Manage LAN/WAN, VPN, firewalls, wireless networks, and internet connectivity

• Support vulnerability management, patch management, and endpoint security initiatives

• Investigate and respond to IT and security incidents

• Maintain IT asset inventory and manage software licensing

• Coordinate with external vendors and service providers

• Raise Purchase Orders (POs) for IT hardware, software licenses, subscriptions, and services in accordance with company procurement policies
  

Job Requirements

• Bachelor’s Degree or Diploma in Computer Science, Information Systems, or a related field

• At least 3 years of experience in IT infrastructure and support

• Solid working knowledge of:

  • IT support and troubleshooting

  • Networking and Windows Domain environments

  • Microsoft 365 administration

  • AWS cloud technologies

  • Network and information security practices

• Strong teamwork and communication skills

• Proactive, resourceful, and committed to continuous learning

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

What do we have to offer? 

Our IT Team presents phenomenal opportunity for a highly motivated and results-oriented individual. Join us in the adventure to explore innovative technologies to run state of art, operationally efficient and secure datacenters.

Looking to advance your career?

Micron is the place for you to expand your caliber by working on major projects, developing the leader in you! We provide online learning opportunities and on-the-job training to upgrade your skills. 

What’s more? We provide peer mentorship to guide you through the process of learning new systems. 

A DAY OF WORK WOULD INCLUDE THE FOLLOWING:

• Involving in the application lifecycle management for software systems in a highly automated semiconductor manufacturing environment.

• Working with partners to conduct user requirement analysis and collaborate with global IT team to implement and deliver IT solutions for Manufacturing operations.

• Planning and leading user training and acceptance testing/verification for new software to ensure a good quality software release to production.

• Performing applications software and hardware maintenance to ensure high uptime

• Supervising system performance actively to identify abnormalities and develop capabilities to prevent unscheduled downtime.

JOB REQUIREMENTS:

• Possess a Bachelor’s Degree in Electrical & Electronics/Computer Engineering, Computer Science or equivalent experience.

• Knowledge in any programming language such as C#/C++ programming, Java, Perl, HTML5 and SQL.

• Creative and have passion in implementing innovative IT solutions to tackle meaningful business problems.

• Good interpersonal and communication skills. Willing to work in a clean room work environment and dynamic team environment to achieve a common goal through effective collaboration and dedication.

• Able to provide 24/7 standby operation support.

• Able to travel when required.

• Applicant who have proven good software project management skill and had exposure to agile development methodology will be advantageous.

Job Description & Requirements

We are looking for an IT intern who can commit to at least 3 months. This internship offers a valuable opportunity to gain hands-on experience in IT support and infrastructure, working alongside experienced professionals in a collaborative environment.

Responsibilities

• Assist in installing, configuring, and troubleshooting hardware and software, including operating systems and applications
• Observe and support Microsoft 365 administration tasks (Intune, Entra ID, SharePoint, Exchange, Defender)
• Provide Level 1 support: log, diagnose, and resolve basic IT issues for local and remote users
• Update and maintain help-desk tickets and documentation
• Regularly update asset inventory lists
• Collaborate on IT projects, coordinating with vendors under supervision
• Ad hoc assignments from the IT Manager

Learning Opportunities

• Hands-on experience with industry-leading tools and platforms
• Exposure to Microsoft 365 suite and cloud SaaS environments
• Practical understanding of network architecture and security fundamentals
• Mentorship from experienced IT professionals
• Development of problem-solving, documentation, and communication skills

Requirements

• Currently pursuing a Diploma / Bachelor’s degree in computer science, Information Technology, or a related field
• Able to commit for at least 3 months (5 days per week), starting in June 2026
• Basic familiarity with Windows operating systems and networking conceptsation Technology, or a related field
• Basic familiarity with Windows operating systems and networking concepts
• Eagerness to learn Microsoft 365 and cloud-based server administration
• Proactive and attentive to detail
• Good communication skills and ability to work both independently and in a team

• Provide technical support and troubleshooting on network, system, hardware and software at HQ and Sites
• Assist in set up of new PCs and install and manage software on PCs
• Perform system administration and user account management
• Perform procurement, installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Maintenance of system licenses, warranties and any other support agreements.
• Development and maintenance of IT documentation including Asset management and tracking

Job Description

• Act as the first point of contact for local system and application issues; perform initial analysis, troubleshooting, and issue resolution.

• Escalate unresolved issues to the Taiwan IT team and coordinate follow-up actions as needed.

• Develop, enhance, and maintain local reporting systems based on business and operational requirements.

• Gather, clarify, and confirm system and reporting requirements from local users.

• Perform basic system testing and validation to ensure solution quality before release.

• Assist in preparing simple system documentation or user guidance when required.

• Perform other duties as assigned by supervisors.

Job Requirements

• Minimum 5 years of relevant working experience in system development, application support, or related roles.

• Possess a Diploma, Bachelor’s Degree, or Master’s Degree in Computer Science, Information Systems, Information Management, or related disciplines.

• Good command of written and spoken English.

• Proficiency in spoken and written Chinese to support communication with Taiwan and regional stakeholders.

Skillsets Required

• Server and website administration and maintenance.

• IT infrastructure and equipment environment setup.

• Installation and maintenance of network security systems.

• Network system configuration.

• Computer hardware maintenance.

• Basic operating system operations.

• Network equipment installation and configuration.

• Firewall planning and management (Added advantage)

• System architecture planning and maintenance (Added advantage)

Other Requirements

• Minimum 5 years of experience in computer hardware and network maintenance.

• Ability to plan IT and network infrastructure and troubleshoot network issues.

• Familiar with operating systems, including Windows Server and Linux/Unix. (Experience in Linux/Unix is preferred)

• Familiar with TCP/IP protocols, subnetting, and IP Address management.

Job Objectives

• Supporting your colleagues with IT Incidents and Service Requests
• Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved
• Assist our colleagues in Infrastructure & Operations on tasks where hands are needed
• Purchase equipment and ensure asset management is done according to our processes
• Ensure that IAM activities are done with proper attention and care
• Capture and share knowledge through written Knowledge Articles
• Work closely with the different Service Desks within the organization of Airbus

Job Responsibilities

• Ensure that users get technical problems resolved as soon as possible
• Ensure that users are running on a stable and supported PC environment 
• Ensure that Satair has a stable and updated user platform that fits the overall business requirements
• Manage client software composition and version through official tools
• Monitor automatic jobs and resolve or escalate any issues
• Monitor hardware and interfaces to external parties
• Manage software and ensure that Satair has paid for all licenses in use
• Manage printer setup and other peripheral equipment and support it
• Manage PC security and access control including security on portable PCs, virus check, disk encryption etc.
• Ensure procurement of IT equipment
• Keep hardware and software register updated
• Ensure management of PC pool and other lending equipment
• Actively participate in regional activities identified and described by central IT

Secondary Responsibilities

• Participate in troubleshooting and solving issues on the central IS/IT solution
• Assist staff with advice and guidance in the use of the Satair’s systems
• Prepare and create documentation for Satair systems 
• Participate in the technical documentation of Satair’s IT set-up and operational procedures
• Participate and contribute in IT projects 
• Participate in improving the service to the organization
• Participate with input to improve the stability of the IT solution

Job Requirements

• Bachelor's Degree or 1+ years experience within IT Support
• ITIL Foundation certified 
• Written skills that demonstrates structure
• Broad understanding of IT (hardware, software, network, communication)
• Experience or understanding in network topics such as DHCP (Dynamic Host Configuration Protocol), and DNS (Domain Name System)
• Experience or understanding in printer troubleshooting and Print Management
• Experience with IT Asset Life Cycle Management (CMDB - Configuration Management Database)
• Experience with writing documentation, which will be required when writing Knowledge Articles

We are seeking a skilled and motivated IT Technician to join our team. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional IT support. If you have experience in IT troubleshooting, hardware/software maintenance, and providing user support, we want to hear from you. This role will report directly to the Head of Customer Experience.

• Working Location: Bugis Flagship Store
• Working Hours: Mondays to Sundays, 11.00 AM - 9.30 PM
• 5 Days work week

Key Responsibilities:

• Troubleshoot and diagnose computer problems. Notebooks, Smartphones, and tablets as well
• Install new software and hardware on computers
• Identify and resolve hardware or software issues
• Maintain accurate records of work done and time spent on each job
• Provide excellent customer service, handle client inquiries, and follow up after jobs are completed
• Stay up-to-date with the latest technology trends and advancements
• Collaborating with other service centers and partners on repair services

Requirements:

• Higher Nitec in Computer Science, Information Technology, and above or a related field
• Proven experience as an IT Technician or similar role
• Strong knowledge of computer hardware and software systems, including Windows and Mac OS
• Expertise in diagnosing and troubleshooting computer problems
• Ability to multitask and prioritize work assignments
• Excellent communication skills, both verbal and written
• High attention to detail and accuracy